the guest laundry facility had 1 washer and dryer out of 2 working

the swimming pool was open and clean with towels

nice breakfast with a lot of variety that changed every day

wifi did not work on our phones.

location is great! lots of parking. convenient to so many places.

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

it smelled in the room like dirty laundry

comforter (apparently nobody does laundry on sundays and they don't have extras)

convenience easy to use app online safe parking

they also have laundry room

never used but they have an inside pool and a gym

nice looking pool /area - clean nice gym

elevators were broken and the pool was not functional.

because of that there was limited parking available and we had to park in between shipping containers in the

laundry facilities don t always work correctly and there is nowhere to get change for the laundry

the laundry facilities were great, updated washers and dryers

very clean room and wash and dry laundry cheap ud83dude0a

com and tried to resolve -- i did not follow up; perhaps it was adjusted) the wifi was slow

just off the major highway, easy on and off. wifi pinged at over 6mb!!

staff was very friendly and was able to move me from a smoking room to a nine smoking room the next day cause

had a spa tub room and it smelled like mildew from the floor being wet

had a spa tub

nice ac. and smoking too.

very clean outside and lots of parking. staff very nice and helpful.

the laundry room gets hot.

the breakfast was good, rooms were clean

friendly and helpful staff, clean room, adjacent to the casino, excellent breakfast.

no real negatives but the pool is still closed. we assumed due to covid rules.

they have an excellent breakfast

has a laundry room if you need to wash clothes

the laundry room cost way too much!

parking was great, sheets are very white and clean. bathroom is very nice

not easy to get into parking lot

was in the same parking lot as a strip club

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

the breakfast is delicious and hot and it s a great experience

parking lot was poorly lit. no glasses in bathroom. no ice bucket.

we asked for and received a late check out

ice machines and coin op laundry available

parking lot was a little small

didn't eat breakfast because of my diet i just always bring my own

was very comfortable and the breakfast was good

front desk clerk was rude the first stay at this hotel i ask for a room looking over the front parking lot

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

lots of lighting in the parking lot felt safe all night

the cleanliness and daily breakfast.

breakfast is always warm and good even though it s frozen food they prepared it very well

had a nonsmoking room but the smoking rooms appeared to be nearby because we could still smell it

perfect location. free laundry. kitchen

the plus for me were the laundry

the laundry facilities were great. plus the borrowing cupboards are such a good idea

was beside laundry room and heard loud buzzing most of the morning

the laundry room was nicer that my own

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

near restaurants. had breakfast. had laundry.

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

it was a big room and lot of playing room in the room and great breakfast

the kids enjoyed making their own waffles

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

disappointed the bar and restaurant was closed

give receipt, didnt explain check in or check out, didnt explain restaurant details, didn't give wifi password

the restaurant and bar was closed which i was not told until checking in.

the pool stays open until midnight and that is amazing

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

clean pool and hot tub. very polite staff from the front desk to pool maintenance.

breakfast was almost non existing. probably because of covid but still disappointing.

would have like the whirlpool/spa to be working

chose the hotel because it had a pool and breakfast

no wifi it was

the room was clean and modern. the pool was great!

very clean, friendly staff, great breakfast!

breakfast buffet was outstanding

parking was a little tight...

laundry services available & pet friendly

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

clean rooms, nice pool and the kick back was great for the kids

inconvenience of parking lot renovation. didn t ruin our stay just inconvenient.

clean rooms, nice pool and the kick back was great for the kids

no free breakfast

there was no continental breakfast

there isn't free breakfast served.

beware of the bugs on the bed especially if you travelling with kids

wifi wouldn't connect with our android phone but did with our iphone.

that when i did laundry i seen a big roach in the washer machine

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

needs a laundry facility!!

com it said that there was laundry but there wasnt

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

wifi was severely throttled even for simple music streaming

the kids are staying with a friend of the family for the fifth night in which i still have no idea how

the breakfast had a good selection

breakfast needs to improve

flavored creamer would have been wonderful. more variety for little kids with breakfast bar.

clean, complimentary breakfast

taped in the elevator, hallways and doors warning of a $250 fine if you bring in an unauthorized pet

no towels in the pool area when i arrived.

breakfast was not that great

the breakfast included many hot and cold items, more than enough to get a nutritious start to the day,

this location was great and even had a pool table

the bathroom was filthy behind the toilet area and floor. the breakfast was sub par.

very clean! great breakfast options.

had a full kitchen area which was nice

pool was good

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

the pool was a great

great concept well executed. very comfortable rooms. great breakfast.

get to use the pool, not enough time, however it looked very nice

add bacon to breakfast and it would have been perfect

pet friendly

price and available parking for semitruck.

we had a smoking room and the floors turned your feet black if you walked around barefoot.

older motel but rooms have been updated. room was clean. simple breakfast but adequate.

the desk person was covered in what looked like pet hair

you can not do laundry there anymore and no hot tub

picture online showed laundry facilities, but there were none

pool temp 35-40 degrees, on monday breakfast was supposed to be open closed at 8:30am front desk stated it closed

good breakfast.

the staff was absolutely amazing and breakfast was way more than anticipated

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

staff was courteous, on site laundry, room large and spacious.

like that u can do ur laundry there and the roll in showers was clean and live that there pet

liked, the laundry room, washer and dryer was good.

it had laundry.

now dryer on site working like they said for laundry pool door was

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

guest laundry available

pool closed

breakfast was okay

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

gracious with late check out and for anything else we needed

we could literally walk out our door and the pool was right there! it was fabulous!

the room was on the first floor and we could hear the gym, outdoor noise, and neighbors which wasn't the most

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

in my bed room its complet for cooking and laundry

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

of parking as it was quite empty while we were there

the pool and exercise room was closed but for repairs

the wifi didn t work and i kept being told it was fine it wasn t

the roadway to the parking lot is terrible! needs repa ved badly

too many xtra charges for room service.

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

we have three kids would have been nice to have known

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

price and pet friendly

wifi was fine

the fridge was leaking all night .had a lil pool in the middle of the room

and they were smoking outside our door and the odor came in

paid parking

tv had like 12 stations that were not clear, the wifi was more like dial up service, the jacuzzi tub did not

the laundry service as my clothes came back with a 'damp' smell

so we came somewhere expecting things that the hotel couldn’t accommodate our kids were wanting that for

restaurant room service was good, one lady was a little rude over the phone though.

gym, pool

pool water was freezing

smelled like people smoke in the rooms or the staff in the closet/laundry area

dryers in laundry room didn't work had to use pubic laundry

no i didn't have complaints they even had a laundry room.

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

there was never breakfast as advertised. i smelled coffee but only saw it in the laundry area.

eggs for breakfast sheets and blankets were dirty asked for different room nothing walked me to laundry and

on site laundry was clean and worked

dirty carpets and bath clean with out chemicals swimming pools it s very dangerous for a little kids under 6

it was convenient, reasonable and pet friendly

my wife and kids were very comfortable we truly enjoyed

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

gym was nice.

great restaurant room service free usa today

the rooftop bar was nonexistent

the hotel was beautiful and the new pool was pretty nice.

a laundry list: - an early entry was submitted and confirmed from management on three different

good location. everything is walkable and breakfast offering is great

bed was so comfortable breakfast bar was delicious

great location and nice rooms. the kitchen and living room were unexpected.

the kitchen in the room

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

pool and spa were amazing

there was still garbage in one of the cans, and also, most concerning, a used bar of soap, left in the shower

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

pool didn't seem to be that clean it had floating hair in it and the jacuzzi walls did not look so

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

pop machine and laundry machine ripped me off.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

they didn t even have the kitchen going

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

they have a wonderful roof top bar and walking distance to the short north

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

too many kids

guests letting off smoke bombs next to the pool on the second night of our stay.

was amazing complimentary breakfast and dinners

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

room service is now a to-go type of bagged room delivery

they are pet friendly for a small fee.

excellent view, bed was phenomenal, room service was outstanding

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

the rooms are adequately furnished with a good tv and wifi

second floor pool the slippery cold ground needs a bit more solution clear i guess yet not dirty otherwise very

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

this was evidently some sort of save the planet program so not so much laundry was generated

we arrived there was a pile of soiled laundry next to the elevator

swimming pool was not open and the dryer in the laundry facility was out of order.

friendly staff, pool was great, room was clean and comfortable

they charge a pet fee and pet deposit, which it not listed on the site

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast,

ceiling, no pets allowed but a huge dog barked in a hotel room for 2 days that was left alone , pool was closed

strange people hanging in parking lots. someone vomited right next to my truck.

parking lot was horrible

disappointed that the restaurant and bar was closed

(i'm 58 yrs old and was with my kids

friendly staff, shuttle to airport. clean and comfortable room.

plus the shuttle ran frequently and started very early to accommodate an early flight

room service for the duration of our stay nor did i opt out

the airport, planes were able to be heard in the parking lot and lobby, but i didn't notice anything from my

the fireplace

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

couldn t hook my ps4 to the wifi

breakfast and location was great

from the front desk, to housekeeping to the kitchen staff

they provided a shuttle and let me leave my car there with no extra charge

the guy at the desk let us know about the complimentary snacks and open bar that would close in 20 minutes

well laid out and comfortable and quiet for sleeping even when halls were filled with loud hyper kids

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

it should been free breakfast for the price we paid.

didnt have any breakfast . if they can add that would be great.

ample parking. great water pressure.

no breakfast

no continental breakfast and a sub standard gym

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

did not have a shuttle to the airport

shuttle did not run to or from airport

tv remote, dishes, garbage can in kitchen, floors were sticky

booking, i called to make sure they had a shuttle service to the airport, i was told yes they did and it was

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the laundry machine was

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

the laundry was not working

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

used the gym every day, while small it was awesome to break and sweat and do a workout while on the road

was great and the kids enjoyed the pool

nothing that i could think of. maybe more parking...

i liked that it had a couch area, and that it had a laundry facility.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

man at the desk called for the shuttle and it was there in minutes to take us to the airport

the wifi wasn t really working.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

housekeeping was not available to change the bedding so someone from laundry came

no laundry bag

our room was missing our luggage rack, laundry bags, and do not disturb sign

we were grateful for the moderate pet fee so that we could bring the whole family

also the staff could ve done a better job of enforcing the electric vehicle charging only parking rule

wish the bar stayed open a little later but beverages were available for purchase after hours

overnight during work event, great location and our room faced runway, kids would love it

) hot breakfast

shuttle to the airport started early and ran late

wish the bar stayed open later than

gym was small (indicated on website that there were weight machines but when we arrived, only

the kitchen came fully stocked, i especially liked the full sized refrigerator rather than a mini

breakfast was great, love the waffles we will be back

of been nice to have the bar still running, and the pool really needs to be heated, and have music

my wife and i had to sleep in separate rooms and split the kids up

dong who went out of the way in helping with quarters at the laundry

- laundry service was very poor - lobby a bit cool - value for money ok but not great

room is pretty costly for what it is, my only complaint is that the bar closes at 10pm and that breakfast is

we spilled soda accidentally on sheets, not much we asked for room service they would not do that

size of room. gym facilities,

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

saltwater pool was wonderful

heated swimming pool for the kids

hot breakfast was great

the room was wonderful! i didnt know we were getting two spaces and a kitchenette.

laundry machine doesn t have timer display.

i am not a pet friendly person and no pets were walking without a leash and i really appreciated that due to

onsite parking is a plus.

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

a little smelly. bathroom door handle faulty. gym too hot.

clean, close to where i needed to be, laundry available, full size iron and ironing board.

only have shuttle to the airport after 7 am but i needed to be there at 4

staff at the desk , the room was clean, the cart for luggage was easily accessible and the breakfast is a nice

parking lot is just barely large enough for the rooms if guests arrive with more than one car per

the parking lot was pretty small and the spots were a little tight.

large rooms, kitchen, full size fridge, pool.

on top of all of that they have no maid service on the weekends so i couldn't get any room service or fresh

also not quite enough parking for handicap near the front door

roomy table/chairs pool

room n breakfast

room setup lighting tv option great breakfast checkout times snack bar and bar

my guess was the parents went out and left these kids on their own

clean room early check in friendly staff

pool very small

staff was pleasant & helpful...breakfast was put together well! room was very nice!!

coffee was great, and the complimentary breakfast options covered all the bases

so glad there was a hot tub so i could relax while kids played in pool

parking lot was pretty small

also difficult to turn into and leaving parking lot because of all the traffic and no traffic light there

pool and fitness centers ok

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

love the fact the shuttle bus came to the airport to pick me up

my wife and kids want to stay there again and i think we definitely will

the pool was lack luster, hot tub broken, and the kids birthday parties were very overwhelming

parking while i was gone was reasonable. great shuttle service ( prompt service) good breakfast

breakfast was in the building across the parking lot and only available until 9am

free breakfast nice rooms quiet

breakfast was very good

no inside pool or hot tub

the room was spacious and clean. the bed was comfortable. breakfast was adequate.

liked that they were able to give me the same room for an extended stay and the free laundry facility they have

it has a lot of nice amenities like a gym, laundry, a little store area, and small appliances you can check

how clean the rooms and hallways were free laundry great gym no pool but that was okay

we were in town longer than expected and the laundry area was very convenient

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish

the shuttle system worked well and went smoothly for my departure and arrival

convenient shuttle on schedule to go to airport

pool not open

hotel employee was so nice. helped us with parking

the front desk took forever to give me access to the wifi