the wifi was good and didn't drop out it and was easy to access

room service delivered on time

parking really spacious room easy check in welcoming staff pet friendly good value for

lots of parking available

didn't sample the breakfast

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

not like cleaner girl having push laundry up hill

laundry took 2 days instead of the 8 hours stated

they let us go in the pool before checking in so as not to miss the family swim, and made sure room service

location and parking were spot on. the reception friendly. the room was comfortable.

nice relaxed environment, parking was great!

parking at the hotel and well mannered and friendly

perfect and great value - good free parking, lovely setting, simple room but everything i needed

would have liked a mini bar in the room rather than having to order drinks via room service

even showing me round the hotel to find the gym

the bar food was excellent & staff all friendly & helpful

good parking space and friendly accommodating staff

that checked us in on the bar was lovely made us all feel so welcome, even went out his way to help us find a

could not access the wifi in the room, depends on what one is looking for, the country pub is located outside

parking was very difficult and the multistorey car was not very well signed and takes a very long

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

amazing value for money (there s also a bar and restaurant on site and loads of parking)

good breakfast provided by attentive staff

have been great if they had offered late / allday breakfast on sunday as we were inviting family to join us and

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

we didn't like that the wifi was very poor and didn't get much internet as kept going off and on

always comfy, breakfast brilliant,lots of choice we stay here quite often

i wished i have a bath in my room as i had 3 kids with me and would of be easier using a bath instead of

glimmer of a wifi signal in my room

we were in the new annexe which meant we had to go outside to get to the restaurant and bar

it was clean and rooms were spacious. nice grounds and parking.

fairly priced drinks & reasonable price for a late night room service

very pleasant bar area with well spaced tables

setting beautiful property and grounds, plenty of parking great food and and a lovely welcome from staff

room we were in was above the kitchen and, although it didn't bother me, my partner complained that the music,

room was very noisy as it was close to a children's play area and the kitchen extractor fan

view was spoilt by kids play area and room was not private whatsoever

room was ground floor and next to kids play area. no coffee making facilities in room.

beautiful location, comfortable room, good food, very pet friendly.

to find, plenty of parking, lovely reception staff, nice public rooms, great bedroom, bar staff friendly & polite

staff weren t helpful to send out for food or room service as everyone was still

nice, peaceful surroundings and easy parking

the grounds were extensive and well maintained and there was plenty of convenient parking

oasis swimming pool next door facilities only 4 for kids

there s free wifi which my granddaughter was very happy with

clean & comfortable with tea/coffee making facilities in our room, also hairdryer, tv & free wifi

a bit cold for the kids in the

oasis swimming pool next door facilities only 4 for kids

wifi in the room could have been better but it may have been the weather causing connection issues

easy to get to, plenty of parking spaces & a good breakfast

was not given a wifi code at check in

couldnt access wifi

big room comfy parking on site lovley hotel

all the laundry was very

staff are amazing. breakfast exceptional

very clean, enjoyed the breakfast....and comfortable facilities.

breakfast was lovely

excellent warm welcome. staff very attentive. decent food and pleasant bar with social area.

the bar it's self was great with a lovely bear garden out back, and the staff and locals were all very

nice area everyone was friendly, room was spotless and bed very comfortable and no noise from the bar downstairs

car parking isn't secure

buses are available but don't run late at night car parking is limited place is a little

free car parking was available

bad wifi in room 12 ,had to move room but staff very accommodating.

and helpful, and the food was amazing and big portions, great choice at breakfast, plenty of parking spaces

wifi quite slow/weak signal

ordered room service and the food was lovely

very handy ev charger

large amounts of dirty laundry piled up in the stairwells

so clean and great location. excellent breakfast available also

early check in, clean room, comfy bed plenty of space in room. breakfast good

perfect location. friendly staff . clean rooms and lovely breakfast

woken by someone else’s alarm and then heard the person in the room above mine talking to her kids before 7am

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

good wifi

friendly staff, cleanliness of the rooms , lovely breakfast !!!

as a couple with 2 small dogs was one of the best pet friendly places we have stayed

thanks that we have a wonderful travel with my family and pet.

absence of laundry no fridge no enough blankets

the room was spacious and comfy with great facilities in the bedroom and bathroom

the free parking and wifi are great amenities and there is lots to do in the

i would recommend it to anyone in the area looking for a nice reasonably priced hotel with free parking and

wanted to order room service but was told we would have to get it from the bar

and pillow covers were looking either too old and used or may be not laundry washed for new guest

host comfortable rooms and a fantastic bar one of the highlights is the deli, fabulous full english breakfast

good comfortable beds and a bar that stayed open til we went to bed the breakfast was large and very tasty,

wifi wasn't that strong enough for where our room was so there were certain things we could not

a very slight inconvenience with the wifi dropping out a few times but that is all.

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

i would have prefered a later opening time on the pool and gym on the saturday

00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

tv was not working but wifi signal was strong so no real issue

wifi is not great. cannot stream or do video conference.

good dinner and breakfast

amy the breakfast waitress was wonderful

no gym onsite

plenty of parking on site and the food was amazing reasonably priced and e excellent quality

food was lovely and room service was no trouble

i ordered room service, it arrived promptly and was delicious

the perfect hotel experience - easy access, parking, lovely reception, smart helpful staff everywhere, food just

sounded like trollies from laundry or kitchen being pushed around a lot

no on-site laundry mat.

laundry service very easy to use

to wifi using vouchers with extremely long user name was frustrating

james was a star when booking the room to making sure we got everything we asked for including early check in

no laundry facilities because christmas and no change of towels

be better if there's a laundry in the hotel

housed me next to the laundry store

no laundry facilities or service at all

good wifi connection for working, parking options, helpful friendly staff and the breakfast was

gym, good swimming pool friendly staff secure car park with cctv and barrier clean room, good view

facilities - gym, sauna/steam room and swimming pool

very large gym

if we were using the gym we would have been very disappointed that there was almost no equipment except bikes

hotel is clean and the staff are friendly, breakfast is great and the spa facilities are also really nice

like laundry bag and slip, or hairdryer, were not on the room

didn t use the pool as was cut short on leaving day for us, but looked beautiful

it s a bit frustrating, especially at night time with small kids

loved all the facilities, the gym and pool were great

the shower in the room and in the gym/pool changing rooms had excellent water pressure, which is something that

i checked i could order room service as i was due to speak at 6:00pm

the freshly prepared fruit was delicious, and my husband really enjoyed the cooked breakfast

gym too small

the gym was very small with limited weights. more equipment would ve been nice.

gym could ve had a little bit more although it was good

view (had a brick wall view) no laundry services no electric iron and ironing board in the

a lady staff taking laundry into a lift , rude and glared at us .

our stay included hot and continental breakfast really nice relaxed start to the day

lovely shower and a good late check out. available food was well priced

comfy beds, clean warm room great hair dryer and wifi

room - the view was a blank concrete wall and hotel laundry

i was given an early check in which was great

fast wifi in room

very poor wifi!! it was really disappointing for such a nice hotel.

wifi speed was amazing

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

bar was fabulous food delicious breakfast choice very good staff wonderful - friendly and helpful the room was

the wifi was poor.

the bar don t have draft beer on over 4 days

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

the breakfast in the morning was 10/10, there was so much choice, all very fresh and the breakfast area

are super soft, ordering room service was a bit tricky, no confirmation until i went down stairs to

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

bar staff were lovely to our kids and gave them a toy, they were not judgemental about kids running round and

room service coming early and waking me up and again not long after when i was in the shower when

bar had a good selection of gins

in form to enter the swimming gym and sauna think that was too much and breakfast and dinner wasn't including

staff were super helpful when we suddenly needed a late check out

staff maintain my room service in excellent condition always.

i had asked for rose petals to be put into the room as a suprise, despite messages confirming this would be

bar staff sunday evening, great fun & very accommodating, great chef with tasty food, easy check in

bar was closed and there were no restaurant facilities sadly

was great comfy beds spacious and clean bedroom cafe bar lounge was fabulous and food and drinks available 24/

early check in and late check out compared to other hotels in the area

very friendly and helpful staffs, always nice and clean hotel, suitable for family, solo or pet owner

air con not effective as could be and wifi a bit intermittent

room was very bland and unwelcoming, and i believe a pet had been sleeping on the bed as i woke up feeling very

good wifi free parking

room service would have been nice, to order my food and drinks sent to my room. oh well.

some games available for children in bar area

don't clean your room everyday because of coranavirus, so you have to book a room service, but i don't think

free parking. clean and surprisingly quiet. free wifi. breakfast was pretty good.

and coffee in the cardboard no real work station in room gym was a bit lacking and having to login to an app

nice bar for afterwards ud83dude42

also, i asked for some cutlery in room service and didn't receive that

was nothing i didn't like from reception staff to bar staff and breakfast staff excellent stay from

the menu choices were very limited and i was unable to use the app for room service

location and managed to get my ev charged

parking immediately outside of the lodge

great value, friendly staff,great food, clean everywhere, free pool , great bar prices

convenient parking

had not always found the rooms comfortable, with nice clean beds, cosy temperatures and excellent wifi

there was laundry on the stair case when we arrived but not the end of the world!

was allot of laundry on the landing and it looked like they need a specific room for it

would have appreciated being informed no meals or room service available sunday night, but lots of local places

the hotel sets a high bar for hotels and the fisher breakfast is nothing short of sublime

i understand they have additional parking nearby

noise early in the morning even bank holiday monday with the bin wagon and laundry

grounds, being sited way back from busy road traffic but had nice modern facilities including gym facilities

didn t have breakfast as too full from meal eaten in bar night before

quiet nice big room. restaurant and bar on site and use of pool .

everything we had spa treatments, drinks, breakfast and tea we really enjoyed our stay