the breakfast was delicious and the room very

the breakfast was fantastic

the breakfast was very good, plenty of choice.

really delicious bar food and good house wine. great staff.

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to

if you are visiting with kids i highly recommend telford town park, the play areas are amazing, and we spent

the pool and spa (steam room and sauna) facilities are very good

the wifi is also now improved though tbh, i always bring my own wifi point to keep alexa online with me

couldn't fault the staff from the receptionist to the bar staff and the waiting on staff at breakfast

gym is very run down, such a shame

woken before 7am laundry van

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

staff very friendly breakfast great a nice place to stay although for sad reasons we had to stay sorry could

wifi extends to all the rooms which was great

room service orders until 2am there is a 5 addition charge for this service but its very nice

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

enjoyed using the pool, generous breakfast, ease of access to local shopping and events.

the food was excellent, enjoyed breakfast and bar meal

the gym/pool should open earlier. a gym should be open by 6am at least.

extra milk for my room, early check in no problem

laundry facilities in room

piles of laundry in the corridor

we ate in the neighbouring hotel and kids ate for free

we understand that for a two night stay why room service was not provided for the first morning when considering

arrival i was told i couldn't stay there was told i couldn't stay there because i had a pet i had a pet as he

eventually a lad appeared as he was dealing with laundry at the far end of the car park

and we wanted somewhere in a lovely location, with attractions close by and that had a swimming pool

helpful, friendly staff willing to be flexible with pool/spa facilities and bar food times

there was no information sheets in the room around room service and all the usual stuff

hotel has a pool and jacuzzi

laundry service on the weekend which wouldn't of been a problem if it stated that

staff were excellent, the service was excellent, the location was excellent, the gym and pool were excellent

unusually located in some sort of family paradise park land area with all kinds to do with kids

kids loved swimming pool

no room service but you could order at the bar and take back to the room

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

nice four post bed comfy and room really nice and lovely window view plus love spa bath we really enjoy love to

the bar is well stocked and a good selection of draught beers and cider

plenty of parking and in

free parking

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

ate in the bar in the evening and both dinner and breakfast was delicious

bar was very welcoming and prices reasonable

i struggled to find parking.

great cooked well, breakfasts big. good location, green parking, staff all v goofd

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

i felt it was over priced and should have been under 10 and the coffee was poor room service light snacks

lovely grounds, nice bar area and restaurant and excellent breakfast

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

facilities with a lovely spa and pool, steam room and gym

wifi dropped occasionally in the bedroom

- 5 tray charge for room

30ish) and it sounded like there was a laundry room which noise continued throughout the night

no room service - but this was down to covid restrictions - not the fault of the hotel.

thank you specifically to the bar staff member who dried the outside bench for me during the showers yesterday

free ev charger

very impressed with location, as it was only a short walk up to the iron bridge, hence good parking at hotel

no wifi in room.

offer of vegetarian options at breakfast eg veg sausages

location was lovely my breakfast was nice just bacon on dry toast my husband had full english asked for well

the evening meal was worthy of a michelin star, and the breakfast was very good too

lovely fireplace in room but spoilt by a tatty a4 paper notice blue tacked onto the wall directly above

at all great asset to the company, cleanliness was excellent of rooms foh and the restaurant and bar areas food

too many bars!! pet fee when we got there after booking 15 breakfast alright but not brilliant

breakfast very good plenty of choices. good central location

lovely hotel, staff very welcoming and a great breakfast

also no option of room

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

pet friendly, the one off charge of 20

location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what

very pet friendly - our dog was even given some sausages for his breakfast

brilliant breakfast beautiful grounds excellent comfort good room service

plenty of parking and excellent wifi

the wifi in the room was awful and i had to use my own data for the length of my stay

hotel, location, food and staff (especially laura at breakfast!).

the bar supper last night was delicious and the self service breakfast this morning was excellent

sauna and steam rooms in the changing rooms. spa area needs updating.

the spa facilities, the pretty location, comfortable and quiet

i didn't try the pool/spa facilities but it they looked good

swimming pool was nice and warm

facilities - great spa treatments that were keenly priced. breakfast was very good.

overlooking golf course

great, quiet, location, though i hadn't realised it was a golf hotel when i booked - not that this was a problem

lovely location beautiful bank holiday weekend good wifi great parking good coffee

speaking to another guest apparently they were doing 3 rounds of golf with dinner, bread and breakfast

have done with a fridge, no room service offered but only a minor thought

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

was very large and comfy, we were able to have an early check in due to an event we were attending

restaurant quality food available on room service basis from the hotel

easy parking near reception

good breakfast ev chargers available

the house and garden are both well presented with good parking facilities

the wifi wasn't great and dropped off several times.

real fire in bar would of been nice and duvets insted of blankets

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

the bar shut too early.

wifi didn t work but required you to sign up to ridiculous marketing company, wanted you to agree

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

parking was good

setting from location, gardens, building exterior, restaurant, bar and topped off with exceptional bedrooms

room service menu not in room information booklet

the bar area was lovely to relax in (like a big lounge with comfy sofa and armchairs) and the breakfast in the

room bar / terrace restaurant good menu excellent breakfast staff friendly and

stay while visiting wolverhampton racecourse, hotel was brilliant and breakfast was spot on, free parking, we

separate price for breakfast and dinner would've been better for one night.

room service breakfast for a small price

we were next to the laundry room

lovely hotel great stay good amenities parking good food lovely area

kids friendly property

ev charging point. friendly staff good food at reasonable prices

the family room was a great size and loved the kids had their own single beds rather than having to share a

gym, or rather a tiny manky room that with no windows that is supposed to eb a gym, disappointing

gym was small and did not have a pool etc as the other holiday inn hotels i ve stayed in.

everything. staff always friendly and efficient. discount on bar drinks

kids were picking one when a staff member shouted

probably the best lasagne i've ever had, nice bar and restaurant area

but our room - which was small, not enough room to walk around the bed really - was next to a laundry room and

our room - which was small, not enough room to walk around the bed really - was next to a laundry room and we

owner, paul was very helpful explaining where the ev charging point was and following up by text after my late

lots of kids running and screaming

easy parking

it smelt like dirty laundry and reflected it with scummy bubbles

and as sound carried we could hear staff conversations clearly as well as staff emptying bins and laundry

perfect location lovely grounds parking very clean rooms spacious

lovely location, great food and friendly staff. with fantastic gym facilities and swimming pool.

wifi was nothing special, i could work

we found a laundry cupboard in the room with spare duvets in

gave us a good welcome, parking was easy, room very comfortable, super breakfast

easy parking

good location, accomodation comfortable and clean and breakfast first class great choice

location is only a short walk from shrewsbury town centre with plenty of on-street parking nearby

was no laundry facilities it stated on the website that there were was dissapointed

breakfast was fresh and nicely made

nice little bar

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the

staff lounge bar wifi very clean

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

- exceptional host who s attention to detail is second to non - very clean with an excellent breakfast - peace

superb host, great breakfast and very quiet.

ample parking, free wifi, nice clean accommodation

breakfast set you up all day

super friendly and efficient staff very comfy bed no husband or kids present.

breakfast was delicious and they even offered room service for a small fee

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

there is plenty of free parking for guests

there was good parking on site

however laundry was all spotless

very useful in-house laundry service as well

wem town centre - amazing view of gardens from room - service fantastic - we were able to order late check out

room service meal was fast and piping hot

plenty of safe off-road parking

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

noise from kitchen ventilation system. lack of socket outlet near mirror for hairdryer

they helped me with my luggage to my room and arranged room service , which was equally impressive

everything room bar location

was good but due to a problem in the kitchen the wait was impossible on the first mornings

parking next door was brilliant but our gps didn't pick up the house address so it took us a while

: this house is advertised as pet friendly, but yet has a shared garden so nowhere to let pets run about or

too many stairs uncomfortable chairs in living room cramped kitchen

great having a parking space and money refunded even before we got home for the use of the

it would have been nice to have some basic cooking items such as oil, salt and pepper in the kitchen