operated laundry

i feel haunted by the dog pee smell and had to orchestrate a huge laundry event to get rid off that acidly

laundry was closed for the two weeks we were there. the gym was also closed.

location of the room they gave us was right across from the hotel laundry room, right next door to the fitness

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps

the desk in the room was too high for the chair, no change machine or card reader in the laundry

no free wifi you have to sign up for their emails and promotions to get wifi

breakfast was good, easy and relaxed atmosphere

it was a hampton! the parking attendant was the most helpful! comfortable beds! beautiful room!

liked the convenience of the property with free on site parking and its location

needed to do laundry really late so happy the front desk was available to help getting change and detergent

they have their own coral reef, staff friendliness, all inclusive, great kids club

i know there are full kitchens in the hotel, there was a smell of curry of some sort along the hallway going

so great to have a basketball court for the kids

fact that they are pet friendly makes this place hit or miss

convenient for what we needed, pool and laundry machines were a plus.

00 for a load of laundry to wash and dry is too expense

cleanliness and our room smelled like fresh laundry

everything! slept like a baby. awesome breakfast. great laundry.

loved that i could wash & dry clothes at the hotel self-laundry

a/c in the room was great, they also had a laundry room and clean ice machine

tiles were loose, smudges on wall, water in shower would switch from hot to cold, only one laundry machine for

laundry room too small and needs at least 2 more washer/dryer machines

laundry should have more than 1 dryer i was trying to dry my towels but every time i went the

with anything else we might have needed from directions, paper plates for our food and with the laundry facility

stay, housekeeping services are only once a week - which seems like a lot with no access to laundry

the laundry room is a great feature

having laundry room on site was a definite plus

were washers and dryers in the laundry room when we got there and i spoke to the check in person about it as

clean and quiet. nice to have laundry facility. people at front desk very nice.

(my room was right next to the laundry

all rooms are non smoking but there is a small ash tray in a smoking area by the laundry room, which also has

there is a 24hr laundry room on site

floor of the laundry and utility room was dirtily as the door was open and some leaves and trash had blown in

great location. clean and comfortable. great laundry.

room smelled like dirty laundry

the plastic bag in the closet for dirty laundry looked like it was covered in dried up soda

it burned up all our wifi data because they didn

room service

thing i could say was the window looking out from the gym needed washing and the awning repaired

super friendly staff who helped us out with using her laundry app. rooms are spacious and clean.

staff, pool, room and how consistent holiday inn express s are no matter where in the country

clean room, comfortable bed, everything functioned as it should, good wifi.

even the breakfast was better than most hotel breakfast's

to six flags only thing was that the fire pits were broken which did suck but they gave us a late check out so

laundry facilities need usa credit card to use laundry app

the laundry rooms are available for the guests, but you need to pay for the service via an app

the laundry facilities are not set up for international guests as you have to download an app and will

clean-access to laundry facilities-great breakfast-wonderful pool-friendly staff-quiet-trolly

of laundry facilities for international visitors

room was also opposite the laundry room with constant traffic (loud door closing constantly)

was nice & it was convenient to have a laundry room

the laundry facilities are amazing and once you load the app, so easy to use and affordable

breakfast was a good location, and the bed was so comfy and was so clean.

the kids did not get to enjoy the pool or the game room after a day at six flags

the couch fits our daughter and the trundle bed fits our 2 small kids

have nice and spacious rooms, well-stocked with toiletries and towels, great breakfast, smart tv, pet friendly

the pool was a little hot

and also the amount of time and effort i had to go through to get on the wifi was ridiculous

they even turned on the fire pit during our stay outside by the pool area

park, swimming pool, hot tub, gym and rooms cleaned every other day but you could request towels, laundry room

clean all around, had laundry, nice pool.

advertised a pet deposit , then said it was non refundable that s a fee not a deposit.

my room was next to the pool and there were 2 woman in the pool drinking and they were super loud,kids were in

room was right above the pool, kids playing in the evening would be a problem but we were jet lagged so able to

no laundry service

sheets smelled like they were fresh out of they laundry

) this hotel does not have a laundry room

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

wifi absolutely sucks, and the desk chair is made for a 5-year-old.

coin laundry on site

that i had to pay for wifi.

facility itself was nice, glad it was pet friendly, nice shaded grassy area for the dog

we're small, had to pay additional for wifi & no free breakfast

have to pay for wifi $5

the linens and towels smelled of scented laundry soap that gave me a headache also

didn t like that you had to buy a minimum of $10 for the app to use the laundry room machines

breakfast, lobby, laundry facillities

the laundry and customer service

our room was located above the housekeeping laundry area on 2nd floor and we could not sleep the first night

people leaving laundry and not coming to get it so you could use it

the on-site laundry room was just what we needed after having been on the road for a couple of weeks

they allowed me late check out.

cleanliness of room/pool...friendliness of staff

pool had perfect temp

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

no towels in the pool it was hard to get then in the front desk

staff didn't limit guests in time at pool

breakfast hours could have been earlier, say 6 or 6:30

it sounded like an uneven load of laundry on the spin cycle

rooms was clean, food, starbucks in the parking lot.

the bar closes too early

room was spacious and had a smart tv staff was super friendly and helpful, especially lois at the breakfast

serve breakfast until 10 on weekends (i like sleeping in lol)

very poor selection for breakfast,room and bathroom not very clean,no laundry and no lift.

maybe laundry on site but i m not sure where it would go in this space.

reception was horrible and wifi wasn t great also they had no extra sheets and the bed itself doesn t come

the pool was clean and cool, spa was clean and hot

cute little place with plenty of safe parking

love that i am able to do my laundry via a laundry app that they have

it had lots of space and there's a laundry room available to use

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

clean comfortable, patio, laundry.

bedding,plug for the bathtub better breakfast sunday people slamming doors, many kids around at breakfast could

sofa bed can be used without extra charge laundry service was free guest's request was attended to quite fast

they just got the laundry fixed, the price for drying is much too high

pool and jacuzzi, lovely big rooms, free guest laundry facilities

to onsite complimentary laundry room

very roomy and laundry was complimentary

laundry was very high ($) so i didn t use

needed more towels. the bar didn't open until 5:30pm on a saturday.

parking was easy and secure

no breakfast room service, tv selections limited, coffee machine leaked.

pool and jacuzzi was under renovation

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

are a few things i didn t like- one being the night laundry staff / front desk worker also i got charged

laundry room was very nice

it was great to be in a place with laundry facilities, that was very convenient!

some dryers in laundry facility not working

people are checking in and seeing dirty laundry brought to the front

they got laundry on site microwave and vending

motel was very basic with updated bathrooms and did have on-site laundry

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a

laundry facilities. friendly staff. great location.

they have a laundry room & vending drink machine

no laundry but it said there was

have a laundry room if you don't have quarters for guest to wash

my tv did not work laundry was out of service

room, broken furniture, uncomfortable beds, broken laundry room

showers, ac, laundry

guest laundry not available due to renovation work.

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing

the smoking room has a lot of holes on the comforter

always ask for a room on the first floor and usually get one, but, even though the parking lot was practically

the tv never worked, i booked a nom smoking room, however my room smell like smoke

value rooms for smokers great air conditioning easy parking cool mood lighting mini fridge desk w chair big

the front desk man knew i was going to have 2 children with my party and still have me a smoking room

and their were bugs and trash everywhere, diapers on the stairways, people hanging dirty laundry from the pool

laundry room didn t work

laundry hang on railings, half naked children running around, barbecues giant flames burning near

no laundry to dry wet clothes from the pool and water park

room has a distinct smell of old wet laundry

cleanliness and breakfast and their laundry machines

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

helpful front lobby staff; very clean facility; fitness room had great variety of modern equipment; breakfast

also, the place was really nice and comfortable for the price and the breakfast was really really good

room, amenities (pool & hottub, parking, breakfast, wifi, fitness, business center),

laundry needs to be dropped off before 9am, they will not pick it up in your room

tried inquiring about getting in from laundry but had no response

no laundry facility

we wished there was a pool and laundry facilities on site.

room service is prompt and staff is friendly, but not familiar

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

the pool is more like a big tub and was usually filled with kids

room was clean and breakfast was nice

in a few times just so we didn't have to get our car from the valet and kinda put a damper on my kids vacation

breakfast/pool/kitchen stuff in the room/location/gym

laundry service was not collected and brought to your room.

attendance that i dealt with in the front excellent i was very pleased to tip in the dining room bar area in

a bar and restaurant as well

we loved sitting by the pool and having a delicious meal served to us poolside

breakfast too expensive for family with kids

laundry room didn t open till later

gym was sub par

pool water was cold, not really heated but that s ok we didn t have time to swim anyway

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

loved the breakfast

staff super friendly. rooms very comfortable, clean. wifi was great.

the hotel manager offered us a very late check out but we ended up staying another night

they also charge for wifi which we didn't know until after

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

would like the hotel to be very clear about the cost of having a pet and pet size ( no dogs over 40 pounds) and

there is a laundry room with coined washing machine and dryer which is really nice

did not have breakfast, had to leave before it started

limited parking if you come in late.

nice reception crew, clean room, free breakfast w/nice attendants

it was clean, good tv and pool and near the shops

the laundry room

friendly staff especially sam, the exceptional manager and merva in the breakfast area

clean, comfortable beds, great breakfast

staff being flexible with early check in clean rooms.

exceptional breakfast

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

there is a nice laundry room, and there is a pool and hot tub

the laundry facilities were clean and easy to use

you have a wonderful location and everything a guest needs - laundry, dennys, pool and comfort.

onsite laundry

nice and clean. good breakfast and very close to disneyland

breakfast menu, options, kitchen staff, coffee, cleanliness, ambience, environment, and other hotel guests best

hotel is in process of getting a much needed renovation. pool was small.

wifi needs to be improved.

really liked your pre order breakfast. hotel cleanliness

like i have stay the previous night , then i got room very far away room 246 plus next to the laundry room room

the room was clean and well supplied. laundry facilities was a plus.

we were near laundry area

keep in mind, with covid restrictions, there is a laundry list of instructions and waivers to sign and the desk

i was warned of room by laundry room (noise), but chose it as i stayed for only 1 night

no room service , no coffee no breakfast at 10:30 am no room service at 10:30 am

the pool area.

the wifi

pool. food. location

everyone was amazing! from front desk to room service we had a great experience!

we did run out of laundry soap and pepsi but the store is very close!

great space of the room, large tv, small coffe shop in lobby, laundry and small pool

dryers at the laundry were really slow we waited until 12

moldy smell near guest laundry room

i was glad it had a laundry room specially for long staying guests

the pool and spa area with fire pit

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

close to freeways, the staff was very friendly, clean hotel, excellent parking lot, great coffee every morning

nice staff location was great plenty of parking

pool could have cleaner.

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

everything is clean! the sheets, the bathroom! parking with a $20 fee. with free breakfast.

they have a pool but i didn't use it

breakfast was so good, as well as breakfast servers

nice hotel, good location, comfy beds, laundry room, big parking, nice staff

it's very clean, staff friendly, location great, room great, pool great, food great

clean, huge room, very safe location and free parking.

spacious rooms, comfortable beds, excellent breakfast, walking distance to shopping center, free parking, small

free parking! great location! microwave and fridge!

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

had jacuzzi and laundry room

great hospitality. laundry facilities on site.

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities

only 1 laundry room

didn t have laundry place i would like to wash some of my kids clothes

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

prompt shuttle service

close to universal. complimentary breakfast. friendly staff. clean hotel

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

easy to walk to from the airport and the shuttle was a quick way to get there with a suitcase

stayed at this hotel because it was pet friendly and when i arrived i was told there was a $100 fee for my dog

was a child dance convention or competition or something and the place was crawling with kids and moms

i asked where extra towels also when we were at the pool there is no towels at the pool for my kids when they

was a guest laundry but out of order and nobody knew when it will be available

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

laundry baskets in the hallway filled with dirty laundry

the only thing i would change is they have basket full of laundry outside in the hall

have ice machine and laundry room

i like to have laundry facilities no

laundry machines were not working properly, no computer was provided for customers to

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

place was quite and comfortable and at a good price and they have a heated pool and laundry

location, customer laundry at premises, universal studio and beverly hills is just at arms length

no laundry facilities on site for guests

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

home was quiet and clean, and the breakfast was wonderful

breakfast was extra special

peaceful area. good proximity to malibu. great breakfast. all round brilliant b&b

breakfast prepared by christian was excellent - even homemade bread

there is also not substantial parking for all hotel guests

when i went to use the laundry some of them were out of order

laundry facilities need a waiting area, but they're clean

there is coin operated laundry here at $2 a load, again it's a pretty dated room

good stay, kitchenette, laundry, lots of food & shopping close by

the laundry facilities were good other than having one dryer not working

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

i did not like their pet policy. it handy kept us the whole trip.

didn't use the gym, pool or bistro so unable to comment further

safe, no bathroom cups, minimal toiletries, housekeeping only every other day, by request, weak wifi that required

the beds were comfortable and the breakfast was delicious!

they have laundry facilities which came in handy, and a single microwave that guests can use if in a bind

laundry facilities if needed

i liked the privacy and cleanliness and i love that it had a laundry room!

rooms, available free parking, free coffee, laundry facilities and friendly staff great value for the

microwave in the laundry room