pool was lovely room had everything you needed

no amenities at the hotel (breakfast, pool, gym, etc

gym equipment was not working

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

no hotel bar and breakfast though delicious was so slow. limited staff working very hard.

all amenities are open gym, pool, laundry

the laundry facilities were clean and easy to use

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

reasonable cost for laundry

the laundry room

facilities in gym and having a laundrette onsite. good breakfast

breakfast was good

the breakfast was good and convenient

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

laundry room

staff were nice. guest laundry was handy for us. location good. room was fairly large.

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

place was quite and comfortable and at a good price and they have a heated pool and laundry

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

we didn t like where the pool was located. across the parking lot. not in the building.

breakfast was so good, as well as breakfast servers

breakfast

room was very bland and looked as though it may have been a converted laundry room

wifi wasn't working

no one at desk never got wifi code

small parking lot hard to park when full

clean and cozy the only problem found parking is limited

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

just need a self service laundry facility.

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

parking garage is a bit tight for a standard suv but ample parking otherwise

swim area, gym & laundry

was also handy having a fully equipped laundry room (with free detergent

location, great amenities including laundry, great swimming pool area and the free shuttle to universal was a

we utilised the restaurant, bars, pool, laundry

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

guest laundry not available due to renovation work.

showers, ac, laundry

wifi didn t work

pool and the elevator where both broken and various time which was very inconvenient: the room was

very nice swimming pool with 8' deep end

laundry facilities. friendly staff. great location.

they got laundry on site microwave and vending

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

motel was very basic with updated bathrooms and did have on-site laundry

bathtub, on-site laundry

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

excellent dining and bar selections

fireplace

the gym could be better

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

no on site laundry

i didn t like was that it didn t have any laundry amenities

kids and teens in crowded hot tub and pool

pool was closed on the first day i was there

pool bar staff weren t the most helpful

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

laundry not signposted and only one working washing machine

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

water filter was amazing and a highlight, also the gym and the laundry

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

could hear kids jumping around on floor above us

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a

was no way to get coffee other than room service, due to covid of course

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

staff at the pool was very kind as well

younger crowd don t recall seeing any kids in the hotel or pool

understaff ! impossible to get a coffee in the lobby no room service empty minibar

love the pool and it s view, the breakfast is excellent, staff is friendly and very helpful

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

the roof top pool and bar are fantastic

breakfast amazing and included

wonderful bar for snacks and breakfast in the morning

also better variety of room service

i wish to have more washers and dryers in guest laundry.

they didn't charge an too much in the guest laundry

the breakfast was good and always full of food, they had coin laundry service and a

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

there's free underground parking and hot/cold breakfast options such as eggs, sausage, waffles, cereal, fruit

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

says they have laundry facilities but they do not

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

the pool is not heated, only has snacks for purchase and no laundry facilities

the laundry was not functional

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

also needed to ask about guest laundry too

had trouble connecting to wifi

lovely rooftop pool area to relax in after checking out and before leaving for the airport

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

needs a self service laundry for people on holiday.

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

for that kind of price per night...self laundry

laundry service extortionate

for laundry, parking, etc

pool area was well furnished

the bar had great drinks

the fact that room service needed to be booked was a slight inconvenience but not a deal breaker

and there was not enough time in my trip to enjoy the amenities - like the pool

rate is really expensive laundry is too expensive too the value paid compared to the service is not

sent a number of items to laundry, they returned burned & ruined

problem was bar where there were only 3 people but the bartender totally ignored us when we came in for a

overall the ambience was luxury and cool and we had access to 5 star gym

and other travelers here we felt comfortable as a family but it didn't feel overrun with kids

the steam room in the spa wasn't very strong and the shower pressure was not very strong

decor friendly staff great location comfortable beds wonderful heated pool 10/10

wifi service was slow

bars and rooftop are lovely and we enjoyed the gym which was a great size

location, excellent room, big shower, very comfortable bed, excellent gym for a hotel

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

that the pool was closed, but i understood that it was due to covid 19.

room service breakfast - eggs benedict s were clear yelly like- i called down and they send up

the bar attendant at edb - eat drink be was great - very thorough and very helpful.

beds comfortable; room service food excellent

location, breakfast, parking, laundry, staff

self service laundry

i also liked that they have guest laundry that's reasonably priced

ski pool, laundry, location

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

pool and staff

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that

i stayed in suite 66 overlooking the pool

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

really cozy. fantastic customer service. super location .and a room with a fireplace!

the mini bar prices where overpriced.

quirky, different, boutique. fantastic pool, bar and restaurant area. great staff.

mini bar could ve been restocked rather than me requesting

service, the ambience, the food, cocktails, the divine rooftop pool and hummingbirds around - everything was

on friday, november 2nd, i went back to the tower bar (i had been there tuesday), and i was served by the lovely

loved the location, the ambience and vibe and pool area. comfy bed too.

beautiful property, great service, cosy bar atmosphere

gym is depressingly dark and small

service in the terrace bar was repeatedly really slow

breakfast was a little scant in choices, but what was there was of good quality.

room service food is not the best, but with plenty of options a few steps away outside as well as a

the bed and the chocolate, and the fireplace

and there is a very nice roof seating area with a fireplace, heating and views over the city

room was fresh an clean, common spaces were comfortable and charming, breakfast on the patio was lovely and

of the restaurant and even to do a small bag of laundry are quite astronomical

the pool is actually bigger than it appears in the picture

our room service was fast and good

nice staff, good location, and near getty museum. free wine hour, great breakfasts, and pool.

the room service was quick and real delicious ud83eudd24 steak

laundry was a good addition, handy if you ve been travelling a while

there s also a laundry on site which is really handy and a 24 hour diner next door that delivers to your room

location and guest laundry. concierge was friendly and helpful.

dyi laundry service and close proximity to weho and anywhere else

laundry room on floor for guests

checked ahead before booking on everything except the pet fee which is $250

the restaurant room service as also very good

the pool area and gym are excellent features

kind people, the bar menu, the lovely smell of amalfi coast

the pool, the views, the staff and really just the climate. incredible hotel.

the wifi is not secure so it feel uncomfortable to use it for private communications

the bathroom decor is was beautiful! i also loved suite had a full kitchen.

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

the pool was perfect and the front desk/valet were all awesome to deal with

super cute hotel and pool, nice turndown service, beautiful lobby, clean gym,

on checkin there was no mention of the gym or the laundry or the things the hotel included and in particular

there is an excellent laundry room which is great when you've been travelling a while

you could easily stay for a week - access to the laundry was

hotel has good parking gymnasium and laundry facilities and each room has an adequate

the laundry on-site was very handy and the rooms were very clean, comfortable and spacious

fully equipped with kitchen and laundry facilities

loved having a little kitchen and there was even a laundry

it is a full-serviced apartment with kitchen, laundry and such

we stayed in a suite, comes with full kitchen and laundry

appointed suite with kitchen and laundry facilities and beautiful interior

our room was on the 1st floor close to where they do laundry & we could hear them all night.

laundry baskets in the hallway filled with dirty laundry

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

they have a laundry center, restaurant, and a bunch of vending machines on site

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

have ice machine and laundry room

friendliness of staff, laundry facilities, cleanliness

laundry machines were not working properly, no computer was provided for customers to

i like to have laundry facilities no

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

i was also not too impressed with quality of meals, both room service and restaurant

room, comfortable generous bed, lovely mini bar with the most amazing bathroom with tv in mirror and beautiful

the roof top bar closes early and there is not so much to do at the hotel.

but the gym is super small and not top notch as i expected

laundry service was good thank

breakfast was delicious and had a great variety of options

room service was great.

walking thru the gym to access the pool and hangout restaurant was weird.

gym is kinda small although the outside area makes up for it

the lobby always smelt like food and the laundry takes a long time

limited room service menu and very limited late night

really enjoyed the rooftop restaurant and pool which have amazing views on los angeles

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

wifi was very poor

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

mily of four with two young teens) had a brilliant time - pool was fantastic with live music all day long -

tablet in room to order room service didn t work.

the staff, circa 55 was great, the pool and hotel facilities, parking and location.

the staff were amazing, the rooms were large and comfortable, the pool area was perfect

laundry was broken during the first couple of days

the staff ! and the laundry machines where disgusting

the laundry facilities were good other than having one dryer not working

there is coin operated laundry here at $2 a load, again it's a pretty dated room

price, great laundry room, clean nice kitchens in rooms awesome staff

didn t have laundry place i would like to wash some of my kids clothes

need laundry service.

dirty carpet floor no hotel lunch or dinner offered no laundry services

really good service at the front counter,valet and the breakfast was delicious..

clean very confortable for traveling with kids

the gym

the food the hot tub was closed and room service closed early and too expensive.

nice pool area and great gym

- room service and the menu is spectacular

pancakes and syrup kids meal was enough

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

wonderful to have starbucks at the hotel, clean pool area, and all the areas with sofas and the fires outside

you are pet friendly which i love, but you need to add pop bags outside for the people staying

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

no breakfast, no room service, old elevator

laundry was always late

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy

with children and the hotel is maybe a tad too lavish for kids to fully appreciate, although the staff made them

room service was excellent, lots of choices

food could be better quality in room service

laundry was drying in public space overnight

i don't know if you have to ask for it, but i didn't get room service once during my 6-day stay

i have a bar of the soap here at home- love the smell

the room was just ok. the gym was an excuse for a gym and had barely any equipment

the pool is small, but very nice

the small pool was next door at the safari inn, not on property

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

liked the free wifi too

the free airport shuttle was a huge plus, and the staff was welcoming from check-in to check-out

the server at the bar in the evening was great and she made the evening enjoyable

close to our kids

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

free breakfast was fine, but a little lackluster - just some croissants and yogurt basically

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

should have breakfast included!

rooftop and spa areas were excellent

before go to gym i drink coffee every morning, i called the receptionist to see if there was any coffee makers

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

mini bar not restocked daily

had a lovely stay at the maybourne beverly hills as a family with three small kids

laundry entrance outside down alley.

breakfast, laundry, location

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

what would have improved the stay would be laundry facilities that were inside and available all hrs

tiny laundry room outside in parking area and we had to wait an hour to be able to use them

had to travel across the hotel parking lot just to get ice in the laundry mat

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

very nice staff. laundry room has a microwave and rooms have fridge.

used bar of hotel next door highly recommend it there dennis will make you welcome and keep you laughing

i also had my pet at the time

pool hours are like office hours (9-5pm) and the pool is covered by shade so it's a bit cold

room service

the pool temperature was too hot

gym had good equipment

s a studio with a kitchen and laundry

some rooms have laundry facilities

laundry in one of our rooms

had an allergic reaction to the laundry soap used to wash the sheets on the first night

spacious rooms with kitchenette and laundry facilities

had my laundry done unfortunately the service did not reach my expectations

room service breakfast & lunch were outstanding

mattress on the sofa bed wasn't the best, the kids said they could feel the metal underneath

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

location, breakfast, comfy beds, staff, gym

no laundry room

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

just how expensive the laundry was

on our final night there appeared to be a mass booking for a school prom or suchlike and the kids (all obviously

very clean and impeccable room service and cleaning