the staff ! and the laundry machines where disgusting

there is coin operated laundry here at $2 a load, again it's a pretty dated room

laundry was broken during the first couple of days

laundry facilities need a waiting area, but they're clean

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

nice gym facility and lobby area

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need

very nice staff. laundry room has a microwave and rooms have fridge.

had to travel across the hotel parking lot just to get ice in the laundry mat

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

used bar of hotel next door highly recommend it there dennis will make you welcome and keep you laughing

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

the shuttle driver was polite and on time

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

you get the use the pool of safari inn across the road, same owner

the small pool was next door at the safari inn, not on property

have ice machine and laundry room

friendliness of staff, laundry facilities, cleanliness

i like to have laundry facilities no

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

laundry machines were not working properly, no computer was provided for customers to

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

that the pool was closed, but i understood that it was due to covid 19.

food and drinks were great, hostess, bar tender, servers were all friendly

no blender in a commercial kitchen

staff was exceptional and the shuttle guy was so nice

the room was comfortable and i enjoyed using the very reasonably priced laundry machines and the pool

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

i appreciate the quiet studio room with bath tub and laundry facilities on site.

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had

the only thing i would change is they have basket full of laundry outside in the hall

the laundry room was so hot

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

our room was on the 1st floor close to where they do laundry & we could hear them all night.

laundry baskets in the hallway filled with dirty laundry

staff was amazing and the breakfast was great. room was also very nice

all of the amenities, from the weight room, fire pit,pool area and breakfast

4) the second floor even numbered interior rooms are at pool level, not a issue in the winter but during

only available 3am through end of breakfast

the kitchen was great, but no oven made some things hard to cook

laundry dyer, even on high, took too long.

was so nice loved that we could do our own laundry

room size was great. it was great to have a guest laundry.

nothing but young kids working the front desk with attitudes

gym wasn t open. ppl smoking weed everywhere.

was perfect, not only the room but the pool, the laundry, etc

great to have onsite laundry to catchup washing too

she was very friendly and informative about parking and breakfast

friendly staff, clean, lots of activities for kids.

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

they didn't charge an too much in the guest laundry

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

not what i expectedud83dudc4dthe only thing that bothered me was the footsteps noise like kids running very

dirty carpet floor no hotel lunch or dinner offered no laundry services

didn t have laundry place i would like to wash some of my kids clothes

need laundry service.

went down to the front desk because the person above me i know it's not my house and people have kids like myself

seemed the shuttle from airport that i used 2 years ago was done

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

they have a pool but i didn't use it

pool was secluded. very nice helpful staff appreciated their help.

laundry was stolen from the dryer

good parking, good size w kitchen, good shower lots water, had laundry

laundry

i especially liked the laundry room and vending machines

also liked the continental breakfast that was available every morning

highly recommend, nice restaurant, pool area, gym facility and laundry area

used laundry facilities, detergent provided, change machine

swim area, gym & laundry

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

location, great amenities including laundry, great swimming pool area and the free shuttle to universal was a

i didn t like was that it didn t have any laundry amenities

no on site laundry

the 24 hour gym to the beautiful pool area, to the lobby inside this place is gorgeous

i loved the shuttle service and friendly staff. thank you for accommodating an early check in

pool area was fun and soo much to do

laundry facilities

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

was happy it had self serve laundry facilities but it needs a few more machines

water filter was amazing and a highlight, also the gym and the laundry

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

just need a self service laundry facility.

love that we all had our own parking space and it felt very comfortable

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

says they have laundry facilities but they do not

the pool is not heated, only has snacks for purchase and no laundry facilities

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

room was very bland and looked as though it may have been a converted laundry room

clean and cozy the only problem found parking is limited

easy parking and check-in, fast wifi, so relieved having a fridge

we wish they had a place or little kitchen for breakfasts.

the price was good for the room the parking was small but was able to manage

a lot of parking space. and laundry room for guests.

204 window looks out at the large exhaust vents from the laundry room

location, amazing value for money considering it s free parking and a coin operated laundry

clean nice rooms, pool, laundry facility and great staff

we ran out of quaters for laundry

it was a bit disappointing that the laundry was

laundry needed new dryer my clothes didn t dry and i had to do it twice to dry

laundry room was out of order when we arrived and when it was fixed the room got way too hot

there, no service except 1/2 reception personnel - costly wifi not included in pricy room rate - laundry service

gym too small

good, but they only have laundry service on tuesdays and thursdays

laundry facility

$7 for a beer at the bar is expensive even for a hotel

my kids loved the pool and swam in it and played with the supplied range of balls for hours

bed is super comfy plus a decent size swimming pool, fitness center

plus is that there is an available laundry machine in the property

self-service laundry on level 10 was a nice extra to have on hand ($2/load; exchange cash for quarters at front

the laundry room was out of service for most of the time of my stay

laundry washer and dryer should work efficiently, clothes are not dried up inspite of running the

laundry located conveniently & front desk was always helpful in giving us change & the whole staff

wifi was aweful! this really needs to be fixed

it's in walking distance to so many restaurants and bar type places, plus right off the freeway

no elevator (many stairs), weak wifi, no shower gel, travel-size shampoo and conditioner, only one soap provided

i had to work from the hotel and the wifi was bad

wifi was slow and spotty.

just needed a onsite laundry to be perfect

laundry only took quarters but they didn t have any quarters at reception

there's a laundry area, vending machines, ice machines, all super convenient

lovely staff, close laundry

self parking available & self laundry available

maybe it's the laundry room or else it contained a running jet engine

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

location and rooms and laundry facilities.

also, i liked that they had laundry facilities

it had a gym, free coffee and a laundry.

laundry closing at 8pm was a little annoying as it meant we had to leave our things in overnight

was so clean, staff friendly, breakfast was amazing, staff couldn t do enough to help us, laundry facility

large room, good breakfast, laundry washer and dryer are available, good location.

i enjoyed having laundry facilities on site

good laundry facilities

kitchen was great

entered the room and saw that the carpet has many pet stains

code room key is difficult to use at times, we never received a code for the main gate or the pool which doesn

the pool wasn't on service and my daughter was sad about it.

even though the pool wasn t open during my stay, everything else more than made up for it, and i m already

dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we

laundry facilities for 10usd

only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we

nice room , free laundry

welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease

they also have a laundry you can use, which was fantastic

the laundry was great, but if the door got closed it was unbearably hot in there!

i used the laundry facilities, very good

laundry machines super cheap available to use

pool and guest laundry were really appreciated

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

the laundry room was very welcome for a touring band

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

no laundry facilities on site for guests

location, customer laundry at premises, universal studio and beverly hills is just at arms length

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry

my laundry from our road trip was sent down as we went out for the day and back before we got back

snacks, free laundry service, free ice cream and soda machines

all the free inclusions from the snacks to the free laundry service

a microwave in the room would be nice, but there is one in the laundry room i was able to use

good facilities such as coin-operated laundry

there was a situation for laundry where i was trying to figure out if i had to pay for the laundry or not

site laundry was a big plus

close to many attractions. i can do laundry as well and very clean.

we booked this partly for the laundry which was broken whilst we were there but we still had no regrets at this

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

size of the room and cleanliness also laundry facilities friendly staff

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard

loved that there was laundry facilities too - especially with kids

i asked him where the laundry was, as the website said that it had one

laundry facility, my room key kept needing to be reset all the time, the 1st day before check-in

wifi information not in room

wifi is whack

and stuff so it was close enough to be able to get to everything and still have peace of mind the breakfast was

nice location. has laundry machine

laundry room

oh is has laundry on site

i also was grateful for laundry available on site, and morning tea and coffee

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

we definitely enjoyed everything there from the rooms to valet, as well as the bar and restaurants were amazing

room service was timely, as was the concierge to any requests my family or i had

gym had limited equipment

but coffee bar opens too late to try their service of complementary coffee

lacked in atmosphere. no room service after 10pm. hotel bar was too brightly lit.

extortionate prices to get laundry done

3: no laundry service

paid wifi

(but the kids still went swimming) :) this was a last minute stay-we had gone to disneyland for a few days

my kids favorite hotel pool so far

laundry and business center were really handy

friendly staff - hotel is in a convenient location (for restaurants and for walk of fame) - laundry available

microwave and laundry on property

excellent location close to shops and transport, safe, free parking, laundry, very clean, pool and spa, very

laundry facility

walls they mean you can hear people on either side, in the room above, out front, and that the laundry cart

plenty of food places near and a good coin laundry in next block

was unable to provide quarters for laundry machines

noises from parking lot can be heard all night acs are not cooling toilet is old and damaged laundry area is

had a laundry ideal for family

laundry

location and parking lot, also they have laundry station

supermarket, laundry nearby

it was nice having laundry facilities available

however, you can walk to opposite laundromat to get laundry done but be wary of homeless