showers, ac, laundry

guest laundry not available due to renovation work.

are very friendly pool gets shaded by the building in the afternoon clean convenient location, surrounded by

stayed 1 night with my two kids to attend a sport event for my son

clean and staff are nice. great service and breakfast has options.

bathtub, on-site laundry

motel was very basic with updated bathrooms and did have on-site laundry

and if they have laundry room i wasn't unable to figure out where it

they got laundry on site microwave and vending

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

the laundry room

the breakfast was very good

the breakfast was really delicious, and the staff was all so kind and attentive

the breakfast was good and convenient

parking and breakfast are included which is rare in la

all amenities are open gym, pool, laundry

reasonable cost for laundry

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

onsite laundry

no room service

gym equipment was not working

no amenities at the hotel (breakfast, pool, gym, etc

the wifi

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

love that i am able to do my laundry via a laundry app that they have

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

clean comfortable, patio, laundry.

it had lots of space and there's a laundry room available to use

bedding,plug for the bathtub better breakfast sunday people slamming doors, many kids around at breakfast could

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

staff was very friendly and had a hot breakfast

the size and comfort of the rooms. wifi was also fast.

breakfast.

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

laundry room

no laundry facilities on site for guests

staff were nice. guest laundry was handy for us. location good. room was fairly large.

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

good food options close by and coffee available at the bar in the lobby

was a child dance convention or competition or something and the place was crawling with kids and moms

it was a very hot day, and the little pool was packed with kids

fitness center, comfortable room, pet-friendly

room was very bland and looked as though it may have been a converted laundry room

wifi was awfull almost no staff in the hotel you must register in another hotel (not so far (1

the rooms were too small and so was the parking extremely small.

parking was a little tight but everything else is fine.

no one at desk never got wifi code

didn t have laundry place i would like to wash some of my kids clothes

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

she was so friendly with my kids

also the heated pool was at a really good

the laundry was super convenient

used laundry facilities, detergent provided, change machine

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

we utilised the restaurant, bars, pool, laundry

swim area, gym & laundry

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

the only thing i would change is they have basket full of laundry outside in the hall

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

our room was on the 1st floor close to where they do laundry & we could hear them all night.

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

just need a self service laundry facility.

free parking and wifi

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

laundry machines were not working properly, no computer was provided for customers to

have ice machine and laundry room

friendliness of staff, laundry facilities, cleanliness

i like to have laundry facilities no

coin laundry on site

the pool not being in use that's all

area seems a little dark and sketchy but parking lot is well lit.

that i had to pay for wifi.

we're small, had to pay additional for wifi & no free breakfast

price, great laundry room, clean nice kitchens in rooms awesome staff

laundry was broken during the first couple of days

when i went to use the laundry some of them were out of order

the staff ! and the laundry machines where disgusting

laundry facilities need a waiting area, but they're clean

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

with 4 kids and 3 grown and very tired adults, we were just glad to lay down in one room for a little bit

it provided me with a last minute reservation and i wouldve loved quick, complimentary breakfast but i knew

the beds were comfortable and the breakfast was delicious!

booked adjoining rooms and they were unable to accommodate, so two kids had to sleep on the

value rooms for smokers great air conditioning easy parking cool mood lighting mini fridge desk w chair big

no weird guests walking in parking lot like a lot of hotels

up at 1 am by unruly drug addicts screaming in the hallways,my laptop hacked by the open free wifi in the first

non smoking rooms are better

prime location, decent rooms & plenty of parking.

cleanliness and breakfast and their laundry machines

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

breakfast was really nice, always a treat when it's included

the staff was friendly, the breakfast bar amazing, with choices you don't usually see

great location near things to do. heated pool. free breakfast.

i didn t like was that it didn t have any laundry amenities

no on site laundry

shuttle service to universal was awesome and the kids were so excited to go on a “bus

room service was fast and the food was good

no free wifi in the rooms ...

water filter was amazing and a highlight, also the gym and the laundry

laundry facilities

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

was happy it had self serve laundry facilities but it needs a few more machines

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

they didn't charge an too much in the guest laundry

i wish to have more washers and dryers in guest laundry.

the breakfast was good and always full of food, they had coin laundry service and a

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

was very clean, i liked that room service came everyday, it was super close to universal studios and warner

the y provided a shuttle ride to the park

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

the shuttle driver was polite and on time

liked the free wifi too

additionally, the swimming pool was located outside the hotel and was shared with the neighboring hotel, which

had to travel across the hotel parking lot just to get ice in the laundry mat

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

very nice staff. laundry room has a microwave and rooms have fridge.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

the bed was very uncomfortable. like sleeping on a board. couldn't log on to the wifi.

it sounded like an uneven load of laundry on the spin cycle

hotel with comfy beds and a tasty breakfast selection

great place to stay when visiting your kids attending csun.

breakfast was great

clean, fantastic customer service! and a delicious breakfast!

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

the pool is not heated, only has snacks for purchase and no laundry facilities

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

says they have laundry facilities but they do not

no laundry service

) this hotel does not have a laundry room

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

sheets smelled like they were fresh out of they laundry

tv/wifi was out half the day with no notification, room needed some updating, door was on weird so a

we stayed in a patio room near the pool and i recall that the pathway to it was a little scruffy in

pool area was just ok

pool check in and management was disorganized and unprofessional

the gym could be better

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

did not expect a full kitchenette in the room, which was a big bonus

nice big rooms, with kitchen

gym was open 24 hours and was kept clean

kids really enjoyed their stay

change machine in the laundry room

both buildings has a coin operated laundry room

the room was comfortable and i enjoyed using the very reasonably priced laundry machines and the pool

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

breakfast was great, lots of options.

recommend a room facing the pool

two bedroom family suites were great and had a kitchen

location with sliding doors to pool area and communal patio area

the kitchen in our 2-bedroom suite was fully equipped down to dish soap and dish towel

laundry needs to be dropped off before 9am, they will not pick it up in your room

no laundry facility

tried inquiring about getting in from laundry but had no response

we wished there was a pool and laundry facilities on site.

room service is prompt and staff is friendly, but not familiar

room size was great. it was great to have a guest laundry.

laundry dyer, even on high, took too long.

was so nice loved that we could do our own laundry

a family of 4 (2 adults 2 kids) from the uk, the location was great for the universal, warner brothers studios

we also took advantage of the pool and gym and both were very nice

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

i did like the pool and thank you for some things for the children to play with in the pool

i was hoping their pool was heated.

would like the hotel to be very clear about the cost of having a pet and pet size ( no dogs over 40 pounds) and

pet cleaning fee is $25 more than the bonvoy marriott pet policy listed

was perfect, not only the room but the pool, the laundry, etc

great to have onsite laundry to catchup washing too

bar close late at lobby

very clean hotel. awesome food buffet. excellent bar with hh.

my wifi access was horrible as was my cell signal, both in my room, the lobby, and outside by the pool

younger crowd don t recall seeing any kids in the hotel or pool

love the pool and it s view, the breakfast is excellent, staff is friendly and very helpful

spa and treatments were really great

great spa and pool

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion

laundry service was not collected and brought to your room.

friendly, very clean, great price, take out bar and starbucks, and pool open which we avoided with covid still

crowded lob y , crazy christian kids running throughhallways, dirty

we loved sitting by the pool and having a delicious meal served to us poolside

location to our event. the indoor pool was very nice.

the property offered spa services, a hot tub, sauna etc

great room service, great food, nice staff, good pool, good pool bar, location amazing

not enough chase lounges around the pool.

& hallways feel a little tired, hard to see how it's 5 stars room service left in hallway not picked up for over

pool area could use a refresher

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

laundry service extortionate

for that kind of price per night...self laundry

needs a self service laundry for people on holiday.

for laundry, parking, etc

room service was pricey (as expected), but with a cvs down the street - grab some fiji water and

wish there were more food options in general(room service, poolside, restaurants in hotel)

between the pool, the bars, the fine dining, 24 hr room service - and just about anything - literally - you

pool area was well furnished

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

location, the huge suites, the comfort of the beds, the views, the roof top pool, the breakfast, the morning

certain rooms do face a local school and during the week you can hear kids screaming and school bells ringing

helpful staff, good choices at breakfast which were complementary, good location, great pool area with drinks

breakfast is good and the gym is nice

even in the winter the pool is heated and great to swim in

the gym is not suitably equipped.

pool area was terrific too

if weather is permitted i d 100% recommend getting a cabana at the pool

a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

gorgeous interior design, amazing food in the rooftop restaurant, great gym and spa, wonderful staff

the gym was small but good

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which was a bit

the location is lovely the hotel has a beautiful pool that we visited but could not use as we were busy on the

see touristy stuff (for the more active family members), and also have the amenities of home (laundry)

self service laundry

lost money in the laundry facilities for detergent, but no big deal

ski pool, laundry, location

odor from the guest laundry room on g2-west parking garage does not give a good first impression

did not have the room that were booked for a 7 night stay with 2 grown up kids

room service good

on friday, november 2nd, i went back to the tower bar (i had been there tuesday), and i was served by the lovely

the small pool , not enough spaces for everybody to lay down

service in the terrace bar was repeatedly really slow

rate is really expensive laundry is too expensive too the value paid compared to the service is not

sent a number of items to laundry, they returned burned & ruined

loves the hendrix mural over the swimming pool

the kids were in love with the gift they had when we arrived

the pool area is very inviting and has services for handicapped to alos enjoy which was fabulous to see

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

pool, spa and breakfast

when i checked out in the morning we were given breakfast in a bag which i thought was nice considering the

breakfast even at the last 5 minutes which is when i woke up and remembered

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

the laundry was not functional

also needed to ask about guest laundry too

free wifi only available for one device which is unnecessarily stingy

i brought a significant amount of personal items teddy bears, flower petals, wine bottles, and most

there is a laundry room with coined washing machine and dryer which is really nice

breakfast was excellent. location was excellent

parking space

the staff. wifi, location.

it was clean, good tv and pool and near the shops