very poor selection for breakfast,room and bathroom not very clean,no laundry and no lift.

maybe laundry on site but i m not sure where it would go in this space.

shower, kitchen nook with extra cabinet and drawer space/ microwave n fridge, safe, free wifi, pool/hot tub,

breakfast was good, staff were very nice

the wifi was slow and difficult to load.

if i needed to make use of laundry facilities they were available

floor of the laundry and utility room was dirtily as the door was open and some leaves and trash had blown in

they have a laundry room, ice machine and a snack machine

there is a 24hr laundry room on site

great location. clean and comfortable. great laundry.

the plastic bag in the closet for dirty laundry looked like it was covered in dried up soda

room smelled like dirty laundry

thing i could say was the window looking out from the gym needed washing and the awning repaired

have a nice restaurant and bar, a kid friendly pool area, access to shopping and magic mountain and the hotel

it s our only place to get away from the kids

they even turned on the fire pit during our stay outside by the pool area

early check in

clean everyone was nice place to stay i would stay here again the kids had fun the breakfast was good the room

it is clean and they had breakfast and that it is pet friendly and i had a good

ev charges are overpriced, 5$ per h at charger that is caped at 5kw/h

clean-access to laundry facilities-great breakfast-wonderful pool-friendly staff-quiet-trolly

only one fault would be the guest laundry

pool was dirty! using guest laundry was complicated! needs to use app and pay minimum $10.

the laundry facility was good, but small and uses an app that isn't convenient

the laundry facilities are not set up for international guests as you have to download an app and will

super friendly staff who helped us out with using her laundry app. rooms are spacious and clean.

i did not visit the pool but i wish i would have (because i thought it was going to be too cold) but i decided

clean pool open until 10 staff v helpful great location for six flags magic mountain breakfast

the gym was a little dated not much there and gym mats really grubby.

had nice pool, gym, and breakfast in the morning

the laundry facilities are amazing and once you load the app, so easy to use and affordable

room was also opposite the laundry room with constant traffic (loud door closing constantly)

was nice & it was convenient to have a laundry room

breakfast was fabulous and the suite was wonderful

gym was great

clean all around, had laundry, nice pool.

park, swimming pool, hot tub, gym and rooms cleaned every other day but you could request towels, laundry room

noisy kids above us.

room and room service.

clean appearance - additional entries accessible with key card - good amenities - comfy bed - pet

i feel haunted by the dog pee smell and had to orchestrate a huge laundry event to get rid off that acidly

laundry was closed for the two weeks we were there. the gym was also closed.

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps

the laundry facility was nice too, though we didn't use it

operated laundry

the desk in the room was too high for the chair, no change machine or card reader in the laundry

clean, comfortable, good breakfast food and area, hot tub and pool. staff were friendly.

hard time getting wifi

the parking situation very small parking lot for the amount of rooms

i searched pet friendly and after arriving at the hotel, was informed it was $20 additional for pets

convenient for what we needed, pool and laundry machines were a plus.

cleanliness and our room smelled like fresh laundry

loved that i could wash & dry clothes at the hotel self-laundry

everything! slept like a baby. awesome breakfast. great laundry.

00 for a load of laundry to wash and dry is too expense

needed to do laundry really late so happy the front desk was available to help getting change and detergent

also the wifi connection has been fine

really made me give them 10/10 was their breakfast

i didn't use pool or gym

the wifi was weak in my room. it s starting to get a little worn. maybe time for refresh.

having laundry room on site was a definite plus

laundry worked

clean and quiet. nice to have laundry facility. people at front desk very nice.

were washers and dryers in the laundry room when we got there and i spoke to the check in person about it as

the laundry room is a great feature

a/c in the room was great, they also had a laundry room and clean ice machine

also laundry machines are very helpful as well

with anything else we might have needed from directions, paper plates for our food and with the laundry facility

tiles were loose, smudges on wall, water in shower would switch from hot to cold, only one laundry machine for

there was a laundry room, with both washer and dryer, that we used

didn t like that you had to buy a minimum of $10 for the app to use the laundry room machines

they had laundry facilities which

the linens and towels smelled of scented laundry soap that gave me a headache also

our room was located above the housekeeping laundry area on 2nd floor and we could not sleep the first night

the laundry and customer service

the on-site laundry room was just what we needed after having been on the road for a couple of weeks

people leaving laundry and not coming to get it so you could use it

the full bar was nice

pool was clean and everything worked

was super friendly at front desk and cleaning ladies and at the barista bar and loved the shower and bathroom

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

) this hotel does not have a laundry room

no laundry service

sheets smelled like they were fresh out of they laundry

much available parking, hotel guests were quiet and for being next to the freeway it was a good experience and

laundry is not working

they have a laundry room & vending drink machine

room, broken furniture, uncomfortable beds, broken laundry room

too hot or too cold could not regulate to get it right, nice machine didn't always have ice, laundry rooms

no laundry but it said there was

laundry room didn t work

pool wasn't heated as advertised and laundry facilities not working.

and their were bugs and trash everywhere, diapers on the stairways, people hanging dirty laundry from the pool

laundry hang on railings, half naked children running around, barbecues giant flames burning near

no laundry to dry wet clothes from the pool and water park

coin laundry on site

wifi for extra money,small rooms

no hair dryer or fridge. pool not yet open to public.

it was nice to allow pets; very pet friendly

pool was great and everything around .

clean comfortable, patio, laundry.

it had lots of space and there's a laundry room available to use

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

love that i am able to do my laundry via a laundry app that they have

put short stays in another area to avoid the discomfort of the noise, the yelling, screaming, kids running up

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

breakfast was amazing! good variety and everything was very clean!

location was good. variety of food during breakfast. friendly staff. clean and comfortable room.

the loud music from the bar 2 blocks away

it sounded like an uneven load of laundry on the spin cycle

the rooms has kitchen microwave exelent bath

modern hotel with friendly staff, free parking, and a very good breakfast (there were different hot dishes every

breakfast was great

had an issue adjusting the room temperature. limited handicap parking.

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a

motel was very basic with updated bathrooms and did have on-site laundry

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

they got laundry on site microwave and vending

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending

to far from laundry facilities and breakfast

the privacy and good environment. laundry is complimentary

they also have laundry you can do for free while you stay there

pool and jacuzzi, lovely big rooms, free guest laundry facilities

very roomy and laundry was complimentary

laundry was very high ($) so i didn t use

would like for the pool and jacuzzi to stay open longer.

no breakfast room service, tv selections limited, coffee machine leaked.

room service was awesome and quick

great location, friendly staff, plant of parking space, early check in, and etc

guest laundry not available due to renovation work.

showers, ac, laundry

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

gym has no weights, no tv, no music, no towels

stayed 1 night with my two kids to attend a sport event for my son

lengths so i m familiar with the whole property and some of the staff members and also the laundry

some dryers in laundry facility not working

it was great to be in a place with laundry facilities, that was very convenient!

are a few things i didn t like- one being the night laundry staff / front desk worker also i got charged

people are checking in and seeing dirty laundry brought to the front

wifi kept coming off/on all the time

location and enclosed parking.

in and back out after i extended my reservation literally had to drag all my luggage into the parking lot and

poor service bad wifi connection

wifi, hair in the bathtub and torn bedspread are just a couple things that come to mind.

cleanliness and breakfast and their laundry machines

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

helpful front lobby staff; very clean facility; fitness room had great variety of modern equipment; breakfast

also, the place was really nice and comfortable for the price and the breakfast was really really good

room, amenities (pool & hottub, parking, breakfast, wifi, fitness, business center),

didn t have laundry place i would like to wash some of my kids clothes

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

pool is small. kids not supervised. but overall pool area is set up nice.

the staff at the front desk could not adjust the rate because i have honors & the wifi was giving a problem

the only thing i would change is they have basket full of laundry outside in the hall

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

laundry baskets in the hallway filled with dirty laundry

the laundry room was so hot

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

the pool was acclimated so the water wasn't cold 3

the free breakfast was great and it was comfortable sleeping there.

towels in the pool area and a garbage can there also, please

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

from the staff to the room and even the shuttle driver were just absolutely top notch thank you

great location for universal. nice pool and gym.

liked the gym as well, just missed rowing

in the morning, just waited 5 minutes for a shuttle to the airport

laundry machines were not working properly, no computer was provided for customers to

have ice machine and laundry room

i like to have laundry facilities no

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

we wished there was a pool and laundry facilities on site.

laundry needs to be dropped off before 9am, they will not pick it up in your room

no laundry facility

tried inquiring about getting in from laundry but had no response

the restaurant at the hotel looked nice, didn t not go to it because i have two wild kids

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

i did not like their pet policy. it handy kept us the whole trip.

room service was upon request with 24 hour notice sooo if you need something you have to wait

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need

food; pool

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

the gym was clean the pool was clean and kept warm

the breakfast was decent and the 24/7 gym was nice

they have a good gym also onsite

of breakfast, no self parking, wifi didn't work, and their systems were down so i couldn't check in at the time

freezing and uncomfortable bedding and when i asked for another blanket i was told no one did laundry that

good stay, kitchenette, laundry, lots of food & shopping close by

laundry facilities need a waiting area, but they're clean

when i went to use the laundry some of them were out of order

laundry was broken during the first couple of days

laundry service was not collected and brought to your room.

prices are absurd, and they try to charge you for wifi

pool and outdoor bar

priced i went to the bar and i ended up with a 234 dollar bill for 3 margaritas and six shots and a stake dinner

like the pool in and out the hot tub and gym

laundry room didn t open till later

relatively quiet and we can always find parking

that the spa was closed, but it happens.

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

clean room. the staff was very curitious and friendly. plenty of parking.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

i was hoping their pool was heated.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

the pool is heated quite nicely and very enjoyable even in winter

cant complain... the only thing i didn't like was no indoor pool or hot tub

there is a laundry room with coined washing machine and dryer which is really nice

breakfast was good/fulfilling

limited parking if you come in late.

needed an early check in and late check out and contacted the property

good location, gave us an early check in. nice facilities and personnel and it was very clean.

was assaulted in the laundry room by a man and his wife

i was warned of room by laundry room (noise), but chose it as i stayed for only 1 night

spacious room, good inexpensive laundry facilities, comfortable bed

like i have stay the previous night , then i got room very far away room 246 plus next to the laundry room room

we were near laundry area

loved the breakfast

nice options for breakfast with a different menu every day

staff was very friendly, breakfast was great and our room was comfortable and clean

pool was to small

the pool is the size of a large hot tub

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

the laundry room is too expensive

the room was comfortable and i enjoyed using the very reasonably priced laundry machines and the pool

breakfast was great, lots of options.

indoor pool.

i loved how big the room was and how the kitchenette also was filled with cups and things needed to cook if

the need a bigger pool for the size of the property

it was very nice having an in room kitchenette and separate tables for dining and working

laundry dyer, even on high, took too long.

room size was great. it was great to have a guest laundry.

was so nice loved that we could do our own laundry

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

lots of ev chargers in garage but gas cars were mostly blocking the chargers

the laundry room was very welcome for a touring band

laundry room

i was glad there was a pool, and laundry room

location, customer laundry at premises, universal studio and beverly hills is just at arms length

pool, staff, aircon, laundry facility, parking

was perfect, not only the room but the pool, the laundry, etc

great to have onsite laundry to catchup washing too

kids running around

very clean hotel. awesome food buffet. excellent bar with hh.

bar was very good - seating is limited but most of the folks were off to universal so getting there

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

had to travel across the hotel parking lot just to get ice in the laundry mat

very nice staff. laundry room has a microwave and rooms have fridge.

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

i also enjoyed the fitness room and the outdoor terrace for some fresh air

and had a full fridge kitchen too

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended

the small pool was next door at the safari inn, not on property

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

bummer that there was no bar until after pool time (6 pm)

the location is the best and parking is free

a corner room off the elevator on the ground floor and a hallway leading to the ice machine and pool/patio area

the bar closed too early. no room service.

just a few steps from the parking area but still quiet and private

swim area, gym & laundry

was also handy having a fully equipped laundry room (with free detergent

my son loved the pool, and they had a full fitness center and laundry facility

the laundry was super convenient

we utilised the restaurant, bars, pool, laundry