no laundry but it said there was

they have a laundry room & vending drink machine

my tv did not work laundry was out of service

room, broken furniture, uncomfortable beds, broken laundry room

laundry is not working

and their were bugs and trash everywhere, diapers on the stairways, people hanging dirty laundry from the pool

room has a distinct smell of old wet laundry

laundry hang on railings, half naked children running around, barbecues giant flames burning near

pool wasn't heated as advertised and laundry facilities not working.

no laundry to dry wet clothes from the pool and water park

people leaving laundry and not coming to get it so you could use it

the on-site laundry room was just what we needed after having been on the road for a couple of weeks

also the pool was heated and most importantly the beds were very comfortable

the manager, did not charge me, a bonvoy member, for a very late check out at 2:00 p

the pool

our room was located above the housekeeping laundry area on 2nd floor and we could not sleep the first night

didn t like that you had to buy a minimum of $10 for the app to use the laundry room machines

they had laundry facilities which

the laundry and customer service

breakfast, lobby, laundry facillities

park, swimming pool, hot tub, gym and rooms cleaned every other day but you could request towels, laundry room

clean all around, had laundry, nice pool.

everyone i encountered there from front desk staff, room service staff to security staff were all professional

clean appearance - additional entries accessible with key card - good amenities - comfy bed - pet

couldn't connect the outside device to the wifi

was nice & it was convenient to have a laundry room

room was also opposite the laundry room with constant traffic (loud door closing constantly)

the laundry facilities are amazing and once you load the app, so easy to use and affordable

gym was great

the kids did not get to enjoy the pool or the game room after a day at six flags

the couch fits our daughter and the trundle bed fits our 2 small kids

ev charges are overpriced, 5$ per h at charger that is caped at 5kw/h

would stay here again the kids had fun the breakfast was good the room is clean what more can you say thank you

i liked that it had activities such as a bar, game room, pool, and fire places outside.

was ok i think they could have had more options for example only bananas and oranges and with kids usually more

the laundry facilities are not set up for international guests as you have to download an app and will

of laundry facilities for international visitors

pool was dirty! using guest laundry was complicated! needs to use app and pay minimum $10.

clean-access to laundry facilities-great breakfast-wonderful pool-friendly staff-quiet-trolly

only one fault would be the guest laundry

super friendly staff who helped us out with using her laundry app. rooms are spacious and clean.

husband said breakfast was disappointing, food wise. i didn t go down for breakfast.

i also use the gym on site which was a nice assortment of exercise equipment

pool was heated but still cold, freeway noise in the my west facing room was a little loud.

breakfast was good. room was nice a wifi good!

room smelled like dirty laundry

the plastic bag in the closet for dirty laundry looked like it was covered in dried up soda

, spacious room, nice view of golf course

location and nice surroundings, liked the gold s gym across the street

loved the fireside patio, pool, bar, restaurant, staff

having laundry room on site was a definite plus

clean and quiet. nice to have laundry facility. people at front desk very nice.

the laundry room is a great feature

stay, housekeeping services are only once a week - which seems like a lot with no access to laundry

laundry worked

we stayed a week so used the laundry facilities and the spa

with anything else we might have needed from directions, paper plates for our food and with the laundry facility

a/c in the room was great, they also had a laundry room and clean ice machine

laundry should have more than 1 dryer i was trying to dry my towels but every time i went the

there was a laundry room, with both washer and dryer, that we used

00 for a load of laundry to wash and dry is too expense

loved that i could wash & dry clothes at the hotel self-laundry

convenient for what we needed, pool and laundry machines were a plus.

everything! slept like a baby. awesome breakfast. great laundry.

cleanliness and our room smelled like fresh laundry

needed to do laundry really late so happy the front desk was available to help getting change and detergent

pet-friendly makes a huge difference in why we will be using your accommodations when we travel

the kitchen helped keep the food good with the fridge and counter-space

check in, breakfast was amazing, 2 bedroom suite was everything we needed, tv in each room, full kitchen,loads

i know there are full kitchens in the hotel, there was a smell of curry of some sort along the hallway going

the desk in the room was too high for the chair, no change machine or card reader in the laundry

clean, comfortable, good breakfast food and area, hot tub and pool. staff were friendly.

a rather good breakfast buffet, and wifi was pleasantly easy to get into--not like the hoops you have to jump

having a gym is a great plus

was well organized, ready to find, smoke parking, well lit for safety, pretty quiet, nice modern decor, clean

the laundry facility was nice too, though we didn't use it

operated laundry

location of the room they gave us was right across from the hotel laundry room, right next door to the fitness

laundry was closed for the two weeks we were there. the gym was also closed.

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps

(my room was right next to the laundry

very comfortable bed and good pillows, staff is very nice, laundry room. nice room.

if i needed to make use of laundry facilities they were available

also, i was right next to the laundry room(which is actually a nice bonus for guests) but lots of

there is a 24hr laundry room on site

maybe laundry on site but i m not sure where it would go in this space.

very poor selection for breakfast,room and bathroom not very clean,no laundry and no lift.

that breakfast ends at 9am.

the breakfast could be better, but you never can expect too much!

they never have enough blankets or pillows. it took me 15 minutes to get a parking.

laundry room was very nice

lengths so i m familiar with the whole property and some of the staff members and also the laundry

are a few things i didn t like- one being the night laundry staff / front desk worker also i got charged

it was great to be in a place with laundry facilities, that was very convenient!

some dryers in laundry facility not working

sheets smelled like they were fresh out of they laundry

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

) this hotel does not have a laundry room

no laundry service

wifi absolutely sucks, and the desk chair is made for a 5-year-old.

coin laundry on site

have to pay for wifi $5

the pool

the parking a lot of it

we're small, had to pay additional for wifi & no free breakfast

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

no towels in the pool it was hard to get then in the front desk

breakfast even at the last 5 minutes which is when i woke up and remembered

staff didn't limit guests in time at pool

laundry room didn t open till later

i wish the breakfast would stay open until 10 am and maybe had one of those waffle irons too. :)

we wanted to use the spa but it was either out-of-order or closed.

breakfast

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

to onsite complimentary laundry room

pool, laundry facilities, breakfast and friendly staff

very roomy and laundry was complimentary

pool and jacuzzi, lovely big rooms, free guest laundry facilities

they also have laundry you can do for free while you stay there

laundry was very high ($) so i didn t use

pool and spa were well maintained and pretty landscaping

there were lots of power outlets, and the gym, while small, had the basics

there was no available food on site, including room service, which was advertised on the site

great location, friendly staff, plant of parking space, early check in, and etc

it sounded like an uneven load of laundry on the spin cycle

i liked the room how ample the space was with a kitchen

room was great and breakfast was really good!!

like that it had a gym and breakfast the room itself had a very home away from home aspect to it pretty wonderful

had an issue adjusting the room temperature. limited handicap parking.

spacious room, good inexpensive laundry facilities, comfortable bed

was assaulted in the laundry room by a man and his wife

keep in mind, with covid restrictions, there is a laundry list of instructions and waivers to sign and the desk

laundry was a bit expensive,

the room was clean and well supplied. laundry facilities was a plus.

close to freeways, the staff was very friendly, clean hotel, excellent parking lot, great coffee every morning

bummer that there was no bar until after pool time (6 pm)

large parking lot, as we were traveling with a large moving truck

the bar and bar tender were both very nice and the food we ordered was excellent.

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

only 1 laundry room

great hospitality. laundry facilities on site.

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

had jacuzzi and laundry room

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities

it had lots of space and there's a laundry room available to use

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

clean comfortable, patio, laundry.

love that i am able to do my laundry via a laundry app that they have

the wifi did not reach my room and i was not the farthest away even

free breakfast

that the pool heater was down during our stay

the room was very clean and spacious and the parking is free.

easy location, good parking, wonderful staff, clean room and cozy bed.

i love that they had 2 king beds for me and my kids.

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

room was quiet and clean. i liked the free wifi.

2 waters peanuts,small dorritos,two granolas,lol parking is

they gave me a smoking room, but for another $10 they'll put me in a non-smoking room

in and back out after i extended my reservation literally had to drag all my luggage into the parking lot and

the smoking room has a lot of holes on the comforter

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

and if they have laundry room i wasn't unable to figure out where it

guest laundry not available due to renovation work.

showers, ac, laundry

freeway noise . pool was freezing...

stayed 1 night with my two kids to attend a sport event for my son

they offered me a room but the building in general the speed of wifi had very poor signal in the rooms

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

cleanliness and breakfast and their laundry machines

attached to a bowling alley. parking was packed and spots were very small

the parking was limited.

friendly staff who accommodated us with an early check in.

we wished there was a pool and laundry facilities on site.

laundry needs to be dropped off before 9am, they will not pick it up in your room

no laundry facility

tried inquiring about getting in from laundry but had no response

the restaurant at the hotel looked nice, didn t not go to it because i have two wild kids

laundry service was not collected and brought to your room.

the gym is connected to the pool area and is very noisy when the pool is in use

california breakfast, nice. room service got order right everytime.

it would have been nice if the on premise restaurant had an outdoor, pet friendly spot

pool and outdoor bar

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

superb staff, very clean hotel with spacious room and indoor pool.

breakfast wasn't what we expected it to be

the size of room, ev charging, staff friendliness

large room with kitchen.

there is a laundry room with coined washing machine and dryer which is really nice

the room was small but clean and comfy, pool was nice.

would be nice if there are more breakfast options.

great location, nice breakfast and free parking and wi-fi,, all good

nice location. free parking. good wifi.

really liked your pre order breakfast. hotel cleanliness

nice and clean. good breakfast and very close to disneyland

the staff was friendly and accommodating the breakfast & dining area were beautiful, best shower that, i ever

nice options for breakfast with a different menu every day

wifi did not require a password therefore i did not use it for anything needing security.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

the room and bathroom were very nice and comfortable. the wifi also worked very well.

swimming pool area is open

i was hoping their pool was heated.

the hotel manager offered us a very late check out but we ended up staying another night

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

we didn t like where the pool was located. across the parking lot. not in the building.

i was glad there was a pool, and laundry room

laundry room

staff were nice. guest laundry was handy for us. location good. room was fairly large.

no laundry facilities on site for guests

the laundry room was very welcome for a touring band

room was very bland and looked as though it may have been a converted laundry room

free decent wifi and free parking, very good location for universal studios (few min drive) and close to a

small parking lot hard to park when full

the rooms were too small and so was the parking extremely small.

beds are a little hard and parking lot is small but we still enjoyed our stay

swim area, gym & laundry

we utilised the restaurant, bars, pool, laundry

the laundry was super convenient

my son loved the pool, and they had a full fitness center and laundry facility

highly recommend, nice restaurant, pool area, gym facility and laundry area

just need a self service laundry facility.

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

each unit is separate and has its own parking space.

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

says they have laundry facilities but they do not

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

the pool is not heated, only has snacks for purchase and no laundry facilities

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

pool wellness could be expanded unleveled in wellness as a matter of obvious beautification easy to

the wifi could be better

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

the pool area and service are always good

the gym could be better

of the restaurant and even to do a small bag of laundry are quite astronomical

the market below - would stop by there every morning for breakfast essentials

i wish there was complimentary breakfast but not a big deal.

nice staff, good location, and near getty museum. free wine hour, great breakfasts, and pool.

room service delivered ice and breakfast to us every morning

free toiletries, wifi and keurig

there was no additional seating besides the bed and an unfinished kitchenette

mobile phone signal is bad. wifi is occupied, better in late night.

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

kind people, the bar menu, the lovely smell of amalfi coast

attended a party in bungalow one - (where howard hughes used to spy on girls at the pool from the upstairs

restaurant and bar are superb too

couldn’t sit at the bar and have a bloody mary in the morning

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

complimentary breakfast at boxwood was perfect

room service menu was very expensive and then you had to add the service charges on top

slight signs of wear and tear in 309 but overall only minor things - small chips around kitchenette areas in

staff were very nice and helpful, and we were allowed early check in

self service laundry

ski pool, laundry, location

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

location, breakfast, parking, laundry, staff

i also liked that they have guest laundry that's reasonably priced

service, the ambience, the food, cocktails, the divine rooftop pool and hummingbirds around - everything was

room service was spotty with timing.

not for kids, families, or pregnant people

the staff seemed like a bunch of college kids & not professional

pool area is fantastic with views over la, live music and tarot readings on a tuesday and a fireplace and blankets