convenient location to syracuse university, easy parking, comfortable furnishings.

parking is limited

parking on site and good wifi service

great addition with the bar and food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

the hotel does not have a laundry service

laundry facilities here as well

we even had the fire alarm go off which was later discovered to be from pot smoking kids

i got in pretty late friday night, restaurant was open until 10, bar until 11

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold

on our first day windows are really old - really very very noisy in the night parking expensive laundry

big and laundry room

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

laundry facility

smell of marijuana all night, staff has been informed could not find source. loud kids.

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

on-site laundry was super convenient and easy to use and continental breakfast was good

no product in the laundry room to do

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

no coins available with the reception staff to use at the laundry room

morning staff at coffee bar was lovely and welcoming

good location staff very great the pool absolutely perfect

there's no breakfast and pool close too early

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

pool was

pool was not very clean or well maintained. breakfast leaves something to be desired.

the wifi on my phone only worked in the lobby

great front desk staff and breakfast.

i had a fantastic view along with having a stocked kitchen with all the cook ware

the location was near alot of places,free breakfast was nice and offered alot of choices

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

breakfast included, laundry facilities, large comfy room

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

laundry was a welcome surprise

location was great. clean. friendly staff. having laundry was nice.

the bar was convenient with food options as well

slow, only 1 staff member and lots of college kids checking in together

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

parking is either acrossed street in a large well lit parking lot or on street

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

staff were all very accommodating. had gluten free options. allowed for early check in.

complementary laundrymat

laundry was free, great since i needed it

breakfast was amazing!

loved the open bar in the atrium in the evening

complimentary breakfast and happy hour was a great perk

no on-site laundry and peeling wall paper breakfast subpar

clean, big room, free full breakfast

too much light pollution from the parking lot and hall

one of the few hotels in the area with an indoor pool

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

breakfast was great. location is near everywheres i wanted to go.

pet fee was $75 for one dog, free parking

latch on top of door little kids can open right up and go out the door and u never know had to put a chair in

which was located across from the loud laundry facility

small rooms, we were on first floor by laundry and dining room and heard everything going on

room was located near lobby/laundry so very loud in the morning

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

amazing place. friendly staff. great room. awesome breakfast. good location. easy parking.

plus there was not pet deposit so bringing a pet with you is not a expensive task

it s great that it s pet friendly too

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

my kids and i were bitten by bed bugs.

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

i loved the kitchenette, especially when you're traveling with children

only little thing that was annoying is that the shuttle was always late to pick us up

room was very nicely setup, i liked the kitchen area, the bathroom was very nice, the bed was very comfortable

this tru hotel could modernize their laundry procedures imo

is convinence, lots of parking space, water, tea, coffee serve hot 24 hours

breakfast or shuttle due to pandemic

they offer airport shuttle which is s plus

breakfast was excellent. my kids loved the pancake maker.

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

complaints, but it would be nice if they had a laundry room

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

very convenient for location. great value. good breakfast. beds comfortable.

hotel very new. had laundry facilities

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

room service came up within minutes to replace broken microwave

they allowed us a late check in and sent a shuttle for us

convenient location, modern design, great size pool & hot tub.

pool was very nice and surprisingly open and quiet

waiting area for airport shuttle has cigarette butts everywhere and the trash hadn't been emptied for who knows

location. ease of parking and dining facilities

bar was great

renovations were very nice. gym facility is a plus.

laundry

only thing it would be nice to have breakfast or full breakfast every day not only on

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

cleaning of the room bathroom could of been a whole lot better tub was dirty we didn't use and breakfast we woke

how clean it was. breakfast

price of laundry detergent no pool

privacy,free laundry

having free laundry and a kitchenette in the room

they offer free laundry and staff was great

liked the room, nicely appointed, nothing lavish but, spacious with a small kitchen, nice size bathroom, and a

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it has roaches !! && it was laundryy in hallways

it was pet friendly.

views of the hotel from the parking lot were rather worrisome, as the building is quite run down

was good until we wanted to give our kids a bath

the continental breakfast exceeded my expectations

even outside is the parking lot with loud cars and loud people

wifi/cable were out for 12 hours, wifi spotty after

the breakfast was very good and the bed was very comfortable.

i really wouldn't call the fitness room a gym.

parking was not as convenient

outdoor pool was not open during our stay

the best part was the wood burning fireplace

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no

i also like that it is pet friendly (although they charge $100 for pets which i didn t see when booking)

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

the pool and hot tub were nice for our kids.

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

nothing was open...pool, fitness room, bistro.

laundry was coin operated only which required a trip to an atm down the road and exchange at the

i had a few un happy kids

my kids used the pool (no diving as its shallow and small, but clean

upon arrival we were told by the general manager that they had to close their pool for maintenance

especially when we walked in to find 11 big kids swimming too and could barely get in

the remodeling and parking

easy parking and good location.

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

lots of parking spaces.

rooms could be a little cleaner. parking area needs to be cleaned up.

selling coffee packets from vending machines in the laundry room is very tacky.

the room was clean and open. i loved that i could do laundry.

i like that guests are allowed to do their own laundry right on the premises

nice there are laundry facilities on site

misunderstood the breakfast offer

free laundry facilities

large rooms, quiet, free laundry, continental breakfast.

the wifi works fantastic and you can do laundry and use a small gym

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

not maintained, did not even have quarters at the front desk for the laundry room

we thought it was someone in the parking lot but the next morning we realized it was the

wifi didn't work the entire time i was there

parking

room service was extremely slow

laundry services were very helpful

they had a pay laundry

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

great breakfast, excellent staff, very clean rooms

no free wifi

also has a gym, laundry room, and convenience store for snacks

everything was lovely and breakfast was the best we have had in a chain hotel.

the area is nice and quiet with plenty of free parking

after breakfast we sat by the large fireplace in the common area and enjoyed more coffee and another pastry

breakfast was delicious

unfortunately due to covid the pool and spa are limited and the restaurant as well

way floor in the room could have been cleaner and pool needs to be cleaned, otherwise nice place

its not a place i would stay with kids again

restaurant and bar were closed

the pool was closed for renovations during our stay ud83dude29

the room was so nice,we had a suite, so there was a full kitchen with a dishwasher and garbage disposal, full

the breakfast and kitchen staff was excellent service

indoor pool, gym, bbq station outside the building

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

breakfast was great

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

laundry facilities very inexpensive which was a bonus

i would suggest adding options for breakfast.

it is very reasonably priced, always very clean, and the breakfast is above average, especially for the price

spot was clean, location was great, free breakfast a plus!

free laundry!

laundry facilities weren t working well.

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free self-service laundry right next to the fitness center

free laundry, breakfast and dinner

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

floor above me must of had kids that loved jumping off the bed

nothing complains could perhaps add plain (regular, unsweetened) oatmeal packets at breakfast.

floor above me must of had kids that loved jumping off the bed

not too bad for a 2 star! i got to do my laundry!

parking was just outside room so easy to transport luggage and other things

for some reason there is no wifi internet available

clean and big room, private bathroom, good value,free parking.

plenty parking clean room

beds comfy. fridge in room. wifi.

breakfast was great

shuttle service to and from airport. also the breakfast

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

specifically chose this hotel for the laundry facilities

the breakfast was delicious

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

i liked that the hotel has a laundry room!!

we love staying here because of the kitchenette, laundry facility and it s close to everything

the size of the room, the frig, on site laundry, etc

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

breakfast and laundry.

clean, organized, easy and fast checkin and checkout, very good breakfast and gym 24 hs

the complimentary breakfast was very good and always filling

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

courteous staff; clean rooms, hot breakfast, easy wifi

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

didn't have breakfast, but it smelled awesome!!

i got the exact type of room that i booked and paid for, and appreciated the pet friendly policy of the hotel

i also really enjoyed the breakfast

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

staff, lots of place to park our truck and trailer, quiet surroundings

isolated, and no wifi.

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

the size of my room. 2 double beds plus sofa and kitchenette

the pool room was a little noisy with other people on it but that is my only complaint.

everyone from the front desk to to the kitchen

breakfast was simple, but nice

parking lot and driveway very rough

lady in the lobby for breakfast was absolutely fabulous

was great, staff was super friendly, parking was close to entrance and the hotel was very family friendly

if i had any complaints i would say the chlorine in pool was a little overwhelming.

this was one of the beautiful bed and breakfasts we have stayed in

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

the snacks and breakfast was great

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

breakfast

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

the floor was sticky in the kitchen and bathroom area

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could

breakfast is amazing

having laundry available to dry bathing suits rates high on our list.

indoor pool--water was warm; great breakfast

clean, indoor pool, breakfast.

gym too small & don't mention free breakfast instead snack bar

pool and hot tub were quite dirty & in need of cleaning

late check out was able to leave at noon. laundry on my floor.

the rite aid across the parking lot sold beer

updated lobby, great parking, easy to navigate to and from.

a bit noisy and the presence of some riff-raffy people in the parking lot.

paid for wifi

the pool water was also quite cool for this time of year so swimming was minimal for me

wifi included with the room is a plus

the hot breakfast was a nice treat -- different offerings each morning. the bed was super comfy.

small lounge bar and an in house kitchen with a menu were unexpected but welcomed and the food and drinks were

clean, clean, clean!!!! great breakfast!

good size room and bed. laundry only $1.25.

laundry facilities on site

no towels in the room, but the laundry room door was open so got them myself

it was near too good and gas and it had laundry and breakfast and ice on premises

no quarters for laundry machine. dryer was rather weak, had to run it twice.