not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

about laundry rooms & dryers on most of the night

about the place, hotel, spa, steam room, pool, restaurant, breakfast, etc

fantastic we use it often to dine or stay over & golf too

stayed in paddocks and wifi could be a little patchy in coverage, wasn't a big deal

not having a washing machine or laundry options

on site restaurant and gym with pool although didn t have time for work

pool is supposed to be a quiet relaxing area but when we were there, there were children screaming

facilities are great with an amazing pool, sauna and gym

breakfast was all super tasty

no laundry service saturday and sunday

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

shower, size of room, cleanliness and free wifi

we enjoy the wifi too, so also the breakfast

breakfast was great, and staff allowed us a very early check in which was much

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service

what i really liked was the bar area where you could also buy fresh coffee

comfortable room. offers room service.

room service coffee was awful, the disposal in room cups were awful

understandably the pool was unavailable, but that was my only issue

my little boy love the kids activitie table with lego and colouring

good variety of equipment in the gym which was well maintained

my little boy love the kids activitie table with lego and colouring

superb room and very comfortable, also very quiet. breakfast was lovely!

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

no room service until we asked

staff were phenomenal, we were met with smiles and even were treated with an early check in

penny at reception and james at the bar were just brilliant. so friendly!

room 202 was next to the laundry so it was a bit noisy during the day.

i was given a card which said wifi was only available in public areas which was not the case

massive room and a deep bath, perfect for an after golf soak

parking is limited but there's nothing anyone can do so it's not a problem

exceed my expectations, from the free parking, free wifi and beautifully refurbished room to the room service

wallpaper peeling off dirty laundry left on the landing

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wifi access only for small business wifi for hotel not provided, i had no wifi inside the room

the staff was kind and helpful, and even accommodated my request for an early check in

limited parking

breakfast in bed would have been great

it was full of kids running around all night could not sleep

kids outside the hotel were screaming all night last night, woke me up at midnight, again at 2

i really enjoyed the room service

the reception, kitchen staff, cleaning staff, cleanliness of rooms, wifi, and breakfast!

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

it's good place to take brake from your mobile phone, perhaps send your kids there as a punishment

my bath towels smelled of food. maybe the laundry area is near the kitchen?

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

great facilities, friendly and helpful staff, good breakfast, room was of good quality.

not clear when room service / bar shuts. bedsheets / towel had old stains

i used the bar and the gym and both were well equipped and a good

5% charge on drinks in the bar when the staff probably walked 6 feet with the tray!

amazing staff. especially mo at breakfast

were a bit disappointed with the food from the bar area

ev charging was a joke

is often the case, more bar staff needed

i also found my dirty laundry that i had placed to one side had been rummaged through

the food was amazing. the gym was great too

the hotel was very clean the staff were very friendly and helpful. the breakfast was awesome

very clean accommodation, staff friendly, plenty of free parking

lovely choice at breakfast, a few games and colouring for the kids in the bar area

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

service was just ok. no laundry to wash clothes

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

off road parking is amazing especially where it s located

superb facilities,nice gym, pool and sauna

i loved that the pool was a nice size and that it had to be booked

the breakfast was absolutely amazing

friendly staff - decent bar food - reasonably priced

the staff aren t friendly, the room wasn t clean and we found pet hairs on the bedding

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

unsure of how to order room service or information leaflet

free parking, wifi, restaurant in the hotel

onto lawn, which made you forget that you were part of a service station, restaurant on site + bar with coffee

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

aside from that, staff lovely and breakfast nice

the breakfast was excellent and so were the staff serving,really helpful and accommodating

breakfast was good and plentiful

the room was clean, modern, spacious and comfortable with decent free wifi

the hallway, the kids group were in the lifts and running down stairs

had to pay 10 an hour for late check out but at least there was that option!

else to do apart from sit in the room or drink and eat, it could do with a pool, hot tub or gym

we got 2 free coffee vouchers 2 free drinks vouchers and also 20% off food & drink and also at late check out

was stiff in the bathroom so the kids struggled and the lock was broken on the bathroom door

gym could be a bit better equipped. extra bench and barbell weights would be good.

the staff were super attentive and friendly, even got me some breakfast after it had finished

breakfast

we book for 2nights with breakfast 2adults and 2kids

the room was satisfactory, and one plus point is that laundry facilities are provided

was great, appreciated the discount in the restaurant and the flexibility of pool staff who let us in during a

swimming pool was good

spa and treatment was a disappointment as only one lady works there and normally fully booked

the staff were all eager to ensure that my kids and i had everything we needed and wanted

the wifi was very strong and fast, and free

the breakfast was fantastic very good food

staff extremely accommodating with early check in and late

bar staff were friendly

really good place to stay. clean comfortable rooms. good parking.

when i booked the standard double room i had applied the pet-friendly filter, but was only told after notifying

awesome staff nothing too much trouble pool and gym great

attitude to the kids in the pool

hotel was chosen based on location and ev charging

bed was comfy, room was clean and nice and breakfast was nice

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

liked everything the spa facilities and the staff was very helpful and had good customer service one of the best

also i had lovely experience of the pool and spa

harry's bar and restaurant was the best service and food we have had in a long time

breakfast good, pool good, quiet and secure location

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

since you have laundry coming in/out in bulk many times a

from the laundry room and extractor fans outside hotel

i think it was the laundry been picked up

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

bedroom had a pile of dirty laundry behind the door which had not been removed

bar was great

also given covid restrictions meals were served to the room which was great, but had room service added to bill

big thank you to masaaki who was super lovely and was able to get us an early check in for my husbands big

difficulties get to sleep on arrival night due to noise from kids banging about next door

laundry pick up lorry arrived right outside our room at 6

opening hours do not state no kids before a certain time, resulting in a very unhappy child and an hour delay

was not open hence having to eat in the bar area

breakfast and swimming pool were good

the hotel pool and jacuzzi were lovely a very good temp pool which is rare

lack of parking not being able to eat in the restaurant till 21:30

comfy bed, excellent location, good breakfast and decent wifi - what more could you want?

the hotel itself is set in a beautiful location with large gardens and ample parking space, the rooms we stayed

free wifi was a bit hit and miss at the end of our wing

the wifi worked well

smell from the bar in room directly overhead.

i dont think the pictures of the bar do it justice as it has a really warm cosy pub feel

the bar had loads of atmosphere and was a friendly place to spend the evening

real ale in the bar was top notch

the breakfast was amazing, as were the bar snacks we had.

wifi was definitely a bit slow.

good to have a gym, a restaurant and a bar in house

kitchen did not cater for crowd very well ran out of breads and hot food buffet was potluck with

were told you'll get free wifi when in your room but couldn't work out where the password was anywhere therefore

arrival the reception did not look so inviting, but things did get better from there , got an early check in

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

machine or laundry soap available for purchase from front desk

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

having in house washing and laundry services is great

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

tv conection no kids area

family room looked small,kids bed was not made, there were no linens to make them,i had to ask for a refrigerator

location, bar area and gym facilities

great gym !

attentive but discreet room service including disposing of your recycling

very friendly staff and always very fussy with our pet dog

room service staff although they were repeatedly informed and reminded of changing towels and

room service excellent

friendly staff. good food. comfy beds..room service.

great location, excellent facilities and a good breakfast.

the information from hotel about parking out the back for free was brilliant

to be some confusion between restaurant menu bar menu and room service menu

nice breakfast and excellent staff!

a few locals in the bar seemed blissfully unaware that there were other people present

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

easy parking

location for you too if you are coming to do temporary work at the nearby hospital; adequate parking and only

no wifi connection in room but great in reception

parking at back of hotel, wifi was good