room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

pool was great!

wifi good. clean.

wifi was unsecured and was not stable

the breakfast provided several options, including fresh fruit and make-your-own waffles, in addition to

the laundry was down and got sick from their breakfast

it was determined a toilet overflow leaked down into the laundry room

refrigerator microwave wifi, swimming pool, laundry

the laundry room was donw for repairs

breakfast

parking is limited, and there is only one entrance onto hotel property

warm and dnpleasant staff. great location. clean. ok breakfast. fast wifi. great amenities

of people mingling outside the parking lots at night, big groups most people didn't wear masks

friendly staff, clean room, good varity for breakfast.

part of the reason i picked this one was because of the pool, but upon arrival it was reservation only

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

updates, indoor pool was dirty, hot tub was not working

i wish there was an ice machine on our floor. no hot breakfast.

pool wasn t open 24/7 like every other location they have, hot tub was broken and water stunk

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

clean, comfortable bed, nice breakfast

staff was nice. pool area was nice. whirlpool was too hot for us.

we were in the room right next to the gym, so that was a little loud.

breakfast bar

breakfast is great

parking definitely needs to be bigger

excellent breakfast

breakfast is not good.

one of my kids actually found the floor more comfortable

breakfast is the same at all comfort inns

your wording of pet friendly to dog friendly

pet friendly for $29 which i think is excessive, and fyi: they do not accept cats

wifi is expected these days

they allow pets and aren't 0'prejudice towards specific dog breeds

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

breakfast was very good, only the yogurt machine was not working

if you arrive after dark it can be easy to miss the turn in to the parking lot

we had a pet dog and they were very friendly with her

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

garbage in the parking lot

was under construction and couldn't use the pool or the gym and no breakfast

breakfast was good

even kind enough to spell out pool so our son didn t hear and get excited prematurely

didn't keep the pool area stocked with towels. not enough plug ins for phones, c-pap, etc.

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

poor wifi, broken laundry, beds, thin walls

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

no parking space for trailers unless you get lucky on a low occupancy night

our room was in the basement, near laundry etc

great location and nice amenities... open laundry room facility with seating while you wait.

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

the staff and breakfast, pool, and fridge in room.

food and laundry chemicals

free laundry which is a

loved the work out room and the free laundry

guest laundry

free laundry which we have never seen before

the laundry facilities were a joke

i have any complaint about the property it would have to be the laundry facilities

a number of restaurants that were very close and free wifi as well as 24 hour access to laundry services

nice laundry room

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

quiet breakfast laundry large room

our room overlooked the front parking lot, so not much to say on that

pet-friendly

i really don't like a room that a pet has been living in

was a big variety for breakfast

i also loved being able to do my laundry

kids loved the pool

room was excellent with a large bathroom and a great breakfast.

breakfast hours could run a bit later

the breakfast was hot and plentiful

i requested a laundry bag and was told they don t have them

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

our room was between utility closet and laundry room. so noisy .

breakfast options were limited, but we are in a pandemic

felt safe there, traveling alone-parking lot well

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

eggs were great as was the rest of the breakfast bar

on carpet, carpet needed vacuumed under end tables, could write my name in the dust built up on toilet

was not a huge problem, but we were there on a sold-out weekend and the parking lot was full - could be a bit

consider having a floor for just pets only

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

the weight room was good but the floor was a major disappointment in the fitness room

free parking, free internet, free wifi, free business services, great dining recommendations

parking could be an issue on a big weekend with multi use lot between the hotel and resturants

the fitness room had over half of its equipment out of working order too

at night couldn't get it dark enough for sleeping needs blinds with curtains it's a very well lit parking lot

bed was not comfortable and kitchen did not have anything no pots pans nothing.

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

had a kitchenette.

much too much money for the room and it's crazy the pet fee plus taxes all around too much money for the place

stain that looked like blood on carpet when we first entered, laundry machines not functional, waited for about

the laundry room and the swimming pool wasn't available.

only thing i didn't like was that there was no working laundry

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast

offer wifi free each day

accused me of smoking and having a dog in my room

room smelled of mold and dampness; burn holes on the bedspread; carpet was sticky; inadequate parking; overall

breakfast was poor

traffic in parking lots unwanted drama appears to be a problem but felt a little safer and uneasy when the

there seem to be a lot of unfavorable people hang around in the parking lot through out the evening

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

the door to laundry room locked early

also the office smelled like pure laundry detergent and bleach

about breakfast i find all i need maybe they can add more selections in the future

they still offer smoking rooms. and the staff were all friendly and helpful.

i had to do a load of laundry there

washers and dryers literally two days trying to do my laundry

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

and they could use more lights in the parking lot

my room was close to the parking lot so it was easy to get in and out

the lady who checked me on was super nice. laundry on sight.

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

very dirty, no elevator, laundry room was out if order for a week and 1/2

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

carpets are pretty worn, parking lot was nearly empty which should have been a red flag but i had booked from

free laundry

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

thank you for the laundry room

clean, kitchen with stove top burners and full size refrigerator with icemaker, and dishwasher

parking is cramped

good breakfast choices

location. pet friendly

to mention the constant harassment of the homeless people in the parking lot between the ihop and the hotel is

i was expecting a full breakfast but was certainly short of that.

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

there could be a larger variety of healthy options for breakfast

breakfast was great for on the go

easy to get to, pet friendly, nice parking lot for moving truck with car carrier (this has actually been more

noisy kids running up and down the hall, kids will be kids

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

laundry facilities out of order

they laundry lady was rude as well

pool was so relaxing and every room and space we visited during our stay was very clean and

the staff is always friendly, rooms are clean and well stocked, breakfast is consistent and love the great

up using a different form of payment but had to take the time to juggle things around from the parking lot with

location was great. plenty of parking.

the breakfast was more than i expected

laundry ate my quarters

a lot of parking spaces were token up with trucks and trailers so we had to park on the back side one night

the breakfast was really good

i loved that even tho we booked a pet friendly room (we traveled with our 2 german shepherds) the room was

very clean, comfortable beds and the kids loved the heated pool

had a pool and outside picnic area that we were able to use with our kids

like the pool and fitness center

was great, the pool was fun for my kids and it was very quiet and comfortable

too bad just feel like the trash can in the kitchen area in our room should have been bigger

loved we had a kitchen and ice maker in the room.

was nice staff was extra cool great laundry room great place to relax no complaints

parking

breakfast was good and they had breakfast bags of you need to take your breakfast to go

everything was very clean, the hot breakfast was delicious and all the staff were very solicitous and helpful

staff was very friendly, everything was clean, and we enjoyed the pool and breakfast.

there was no hot water dispenser at breakfast for my hot tea

breakfast was decent with fresh waffles

it was very disappointing to see that the pool hours were from 12pm-10pm, because most travelers come in later

elevator and pool and hottest did not work, the tv didn't work half the time i'd really like a refund or free

the pool was freezing and tiny

the lady at reception was very nice.got me some laundry soap

clean. laundry room is in working order. staff was friendly.

on site coin-op laundry was a bonus after spending a week on the road

location and affordable plus laundry facility

the beds were so soft me an my husband both slept amazing. we loved the pool an the hot tub.

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

the pool and breakfast weren't available due to covid-19.

wifi was the best thing.

hot / cold breakfast / pool was great and staff were super helpful

this usually is from cheap laundry detergent and unclean carpets

it isn't their fault the owners use cheap laundry detergent and cleaning chemicals

room had a rotten laundry smell, room seemed much smaller than anticipated

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

the pool, gym, and laundry facilities were great

kids liked the small indoor pool

tub felt wonderful housekeeping was very nice and the lady serving the breakfast and lunch bar was very nice

pool was very warm and the hot tub felt wonderful housekeeping was very nice and the lady

the kids had fun swimming in the pool

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

95 to be able to load money on to do laundry

laundry room for guests which we used

not having to use card to do laundry....parking security

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

staff, location, cleanliness, price, free breakfast, comfy bed, pet friendly, heated indoor pool

allowed pets, newer, clean, quiet, nice grounds

i loved the suite and patio access for my pet. he loved it too

they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

the guest laundry dryer did not dry as it should

clean laundry, hot water, easy off and on the interstate.

closed looked real dirty, hot tub void of water, gym closed, laundry room out of order

i liked the pool and breakfast.

parking lot was adjacent, and property was well-secured - we felt completely safe

plush soft robes & towels hang next to the overly large spa tubs & the basket of wash clothes hides a bath bomb

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

the location was a bit difficult to find. the parking was tight.

) there was no: room cleaning; laundry service

room service food was not as good as the restaurant s

room service was very courteous and timely

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

excellent laundry service

cleanliness, staff friendliness, pool area.

room, service, breakfast and facilities

didn t like how there was no spa but your internet site said there was one

enjoyed our pool time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

ordered a cheeseburger from room service and it was delivered to me overcooked

we had hoped the hotel bar would have stayed open later than midnight.

pet friendly, required a $100 fee

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

laundry facilities

room had a full kitchen, a huge flat screen t

my kids were very disappointed and bored as a result, which did not make for happy parents either

plus the rooms are huge with a kitchen

the breakfast had a nice assortment of options and was very well staffed

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

the breakfast definitely can be better. pet fee of $75 per stay seems extremely high.

staff - gym on my floor - shower/bathroom - massive construction.

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

liked that i could take actual glass bar ware from the bar to my room

not all in working order, poor wifi and the 9

great location, loved the bar and pool. the staff was welcoming and friendly.

the restaurant staff was excellent with the kids

location is great right on the plaza and the pool is on a nice rooftop

location is amazing and the pool was our favorite !

more choices on room service menu but given the size of the hotel it isn t to be expected

nice building and pet friendly! the staff was amazing!

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

have a laundry room

00 for a single load laundry soap

the breakfast was great. my kids enjoyed the pool. clean room!

loved having a pool to cool off in

pool bottom was very slick and the kids didn't like slipping all the time

car parking and guest laundry are great!

did not eat breakfast at the hotel.

additional parking pass would have been nice for the person that met me there as parking in that area is

finally seeing the gates installed for the parking lot was great

the location is perfect and the shuttle makes getting around very easy.

there was a druken gang having a tailgate bbq around their pickup truck & motorcycles in the parking lot outside

had a non smoking room, but smoke from the hall and other rooms went through the cracks in the door and made

spa tub was nice

had to move rooms,hot tub didn't work, smoking to a none smoking, no breakfast

even thought i had a non smoking room, the smell of smoke wafted throughout the motel.

comfort, the breakfast, low pet fee, the shower.

pool was very cold

breakfast options, it was amazing

pool closed at 9

the room was very clean and the staff was very friendly. my grandson loved the pool.

broken laundry and washing machine. daily cleaning is not neat.

maybe just the parking lot that was a little crowded

of an area overall was a good clean room and hotel was great distance great tv selection and wifi parking was

during my stay there was no tv or wifi service.

wifi fi is so bad i do not know how they can say they have a wifi they rent a cheap line and it is

instead i went home and did laundry, and did not make it back

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids

breakfast was great and the manager was super nice.

the indoor pool was a bonus

pool could be a little bigger

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

excellent breakfast! the seating area was very comfortable and clean

location, plenty of parking, cleanliness and service.

hotel had free on-site parking

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

the room was quiet and the room service was beyond expectation

a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get in almost landed

lot's of kids

the pool was open 5am to 10pm

amount of space and facilities that my kids loved to explore

also wonderful swimming pool

spacious rooms and the pet-friendly $0 pet policy!!

gymnasium and pool area great, loved the variety of work out options

room was spacious, and having an in-unit laundry was a huge convenience

nice bar in the lobby with ample room

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

beautiful bar that was open until 11pm, last call at 10:45pm

got late check out but they were kind of weird about it

not much for breakfast

good breakfast, great gym, very comfortable

the food at breakfast is also exceptional

indoor pool, beds, nice facilities.

location and lots of parking lot

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

it does have a laundry room

room was across from laundry facilities and there was a machine beeping all night

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

the only think i didn't like was the parking

the only positive is they kept the parking lot lights on at night

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

should offer rides to downtown for customers safety as well as more parking lot safety measures

there was only one way in and out of the parking lot, so that helped

modern and updated, free laundry (self serve)!

convenient location! friendly and engaging staff! excellent breakfast!

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

asked for a smoke free and pet free room

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

the area the pool just great all around

pool was freezing and no hot tub

i prefer complimentary breakfast, especially when paying a higher price for a room

not having continental breakfast. paying for parking when the room rate is already high.

breakfast was good

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

desk staff was excellent, the bar staff was excellent and the food was superior

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

the pool didn t have no water n it was super hot

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

room service was good

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

pool closed too early 11pm-12am close would be better for later night swims for older kids.

my kids didn’t get to enjoy the pool