especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

good staff bad breakfast

location was excellent. the breakfast was hearty.

breakfast was okay, raisin toast was nice

instead i went home and did laundry, and did not make it back

guests above me were rather noisy late at night, but expected during summer months with kids.

location, free parking, free breakfast, shuttle van, accommodations.

faucet to our spa was broken

i love the free breakfast for me and my family ! also a great pool and location

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the bed was great i loved the shuttle

com that the sofa bed be made up when we arrived, for the kids

com that the sofa bed be made up when we arrived, for the kids

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

broken laundry and washing machine. daily cleaning is not neat.

all was good except parking a little small.

of the early check in fee in specific conditions, like travelers not driving, it leaves parking area more

breakfast

the breakfast had a nice mix

car parking and guest laundry are great!

service was good. rooms were clean. gym was nice. location to other facilities was great.

the cool hipster vibe, the staff, the shower, the parking.

i told them that it was our anniversary and they laid out rose petals and gave us a complimentary gift basket

they did not serve breakfast

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

the all seasons rooftop pool amazing

the room was quiet and the room service was beyond expectation

front desk attendant brought us a microwave so the kids could pop their popcorn, he was very nice and accommodating

gym was excellent and in a great location walking across the bridge over the greenery and the water

room service was timely and delicious

i also loved how pet friendly it is

no room service

did not like that they did not have room service

laundry facilities

fireplace coffee breakfast location

the kitchen was well equipped

and there is a sitting area with a couch, a large sink area and tub/shower, and a good sized kitchen with a full

my kids were very disappointed and bored as a result, which did not make for happy parents either

) there was no: room cleaning; laundry service

breakfast was delivered via room service and was a very nice meal

ac no pool

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

they both loved the hotel and room service

room was spacious, and having an in-unit laundry was a huge convenience

liked having breakfast and a bar at the hotel as well

the hotel was super clean, good amenities (gym), and good location

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

there was no breakfast ud83euddc7 ud83cudf73 ud83eudd5e only a pot of coffee

excellent laundry service

we ordered room service and the food wasnt great either, i would give it a

great bbq walking distance, great breakfast,great balcony

there was a lot of adults drunk and dancing in a very vulgar way at the pool while there were kids

the bar and restaurant area were gorgeous

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

they even restrict # of of people at pool

paid wifi cold pool,queen bed.

you could order room service but that had to be done ahead of time

room service prompt and courteous food hot drinks at bar perfect checking in was a breeze checking

00 for a single load laundry soap

have a laundry room

very nice freshly updated rooms, nice pool area, great breakfast

it was spacious so our kids had room to stretch out

breakfast is good and the kitchen staff kept the dining room clean

parties on the roof top that makes it so guests don t have access to the pool and outdoor fireplace

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

i'm ready for them to bring room service back.

i encountered on the staff from valet to front desk to room service to housekeeping was exceptionally friendly

the price for a pet to stay was not posted in the online booking

i wasn't able to use the pool or gym, but i had no issues using their laundry room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

rooms and bathrooms were spacious with several chairs and tables as well as a kitchenette with a good stock of

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of

only avaiable was a small bar like order area

didn't have breakfast. liked the closeness to the streetcar.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

the bar a dining area was closed because there wasn't enough staff.

modern and updated, free laundry (self serve)!

she was so sweet to my kids and helped us with the pancake machine

the gym space is a little lacking, but still clean and sufficient.

room and staff were awesome! breakfast great!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

location, plenty of parking, cleanliness and service.

good location right across street to ku ned center rooms looked just like new very clean breakfast included was

excellent breakfast! the seating area was very comfortable and clean

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

including the buffet breakfast

great views, good food, and free wifi

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

stairs had ice and parking lot. heater was on cycle so i froze most of night.

the only think i didn't like was the parking

parking lot was under construction, the room was average at best

there was only one way in and out of the parking lot, so that helped

i did not feel safe leaving my car in the parking lot or spending the night in the facility

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

i couldn t swim with the kids because it was so cold

the pool hours were after we had to check out the next day

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

liked that they had a kitchenette with dishes and utensils provided

pool was vile

did not like the nonrefundable pet deposit

like more variety at breakfast but understand they can't provide that and would like daily room service unless

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

room was across from laundry facilities and there was a machine beeping all night

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

extremely helpful staff and staff at the bar are so welcoming

pet fee is the most expensive one i have paid, and i wish they covered your parking costs

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

pet friendly

very nice old hotel with a excellent bar and grill.

the gym was really cool and i loved the penguins

we were placed in a basement room a few doors down from commercial laundry

our room was right across from the laundry and was noisy and was not what i booked

it isn't their fault the owners use cheap laundry detergent and cleaning chemicals

app for laundry machines only accept us, can asian or ebt cards

room alloted opposite to laundry room and lot of noise was coming, water was leaking from fridge or somewhere

the laundry room was a welcomed amenity

great location and nice amenities... open laundry room facility with seating while you wait.

our room was in the basement, near laundry etc

laundry facilities were inadequate with just one machine

the pool could have been warmer but it was middle of december.

the heat wasn t very strong after the pool but maybe it was just me

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

i did not like that there was no room service with our 3 night stay.

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

the room was spacious they offered a late check out everything was ver

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

you should allow kids at your hotel.

casino attached along with several restaurants

long distance to walk for parking and casino.

casino was on point

breakfast was good each morning with a variety to satisfy everyone

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

also wifi was

the staff was great! the breakfast lady was amazing!

the pool was nice it is small but clean

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

pool was closed for the season

asked for one when we got back and did not have keys for the laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

they did not have a laundry facility

fact that you don't have a laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

appreciated the on-site laundry facility

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

up-to-date guest laundry, vending

didn t give proper instructions on where to put the laundry or the trash or how to get more

had a full kitchen and laundry facilities

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

parking was very poor do to snow storm

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

plenty of parking

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

the breakfast was over the top good

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

the other thing i liked was there is an onsite laundry facility

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

good location, comfortable, very clean, secure laundry/vending area

laundry facilities were adjacent to our room

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

the door to laundry room locked early

also the office smelled like pure laundry detergent and bleach

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

tight parking.

made reservation for smoking room hotel claimed i didnt

just don t get a non smoking room if you re a smoker

i booked five double rooms non smoking and they didn t have those waiting for us

accused me of smoking and having a dog in my room

miss the morning breakfast but with covid 19 i understand

traffic in parking lots unwanted drama appears to be a problem but felt a little safer and uneasy when the

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

good breakfast. laundry facilities were clean and worked fine. helpful staff.

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

breakfast was okay, good location, clean room, laundry service

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

i didn't like when some of the customers was taken advantage of the young lady that was serving breakfast being

there was about four guys in their 20s all tatted up just hanging out in the parking lot so i didn't feel

didn't work, no tv or mini fridge, wifi did not work, most of the lights did not work or were wired to the wrong

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

the lady who checked me on was super nice. laundry on sight.

very dirty, no elevator, laundry room was out if order for a week and 1/2

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

not eat breakfast nor used wifi

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

washers and dryers literally two days trying to do my laundry

no i didn't like the breakfast though that's the only thing

breakfast was good

needs a real breakfast /,restaurant near or expand the present bar to include more

parking

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

no breakfast buffet for kids

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

rooms are spacious with a full kitchen

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

wonderful breakfast

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

no laundry room for guests

laundry facility

just like cheap laundry soap

however, there were several families in the hotel too and having kids myself, i wouldn't want them to have to

good breakfast

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

pool room was dirty

i think breakfast should be included.

kids were playing with the doors on our hallway all night

no free breakfast and the pool was closed.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

didn't know they had a breakfast. wasn't told what the wifi password was.

the spa wasn t open (but i understand due to covid)

no morning room service, restaurant, or sandwich option

the room we stayed in was clean and close to the laundry.

laundry available was great

had special parking for my large uhaul and trailer

they let the pool area be open later

the room was great,shower had plenty of hot water, breakfast was good

i did not like bread or cereal for breakfast exclusively

casino across parking lot

picture showed a pool and when called up there they said they had a pool but the pool been closed for 6 years

casino across parking lot

it's right across street from argosy casino.

had a kitchenette.

comfortable beds, plenty of space for kitchen items, functional fridge, in-room sink, working microwave, updated

prices and lose the pet fees or just make it a pay one time thing not daily and don't add taxes to it

kitchenette with cabinets doors stolen, no pot to boil water, bad smell

my family was visiting from texas and wanted a place for families with a small kitchen for leftovers

room was right next to the laundry

your nice and patience with our kids especially who were running and playing in the breakfast room that night

small parking spots

room was beside the pool and not very soundproof

they would have upgraded our room but we wanted the ground floor because of our pet

the guest laundry machines were broke also

laundry room was very convenient

was no wifi since the first night

breakfast was hot and a great variety of food to choose from

pet friendly

the laundry facility and vending machines.

carpets need shampooed. debris in laundry room needs picked up.

and do my laundry

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

laundry location

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

heated pool

the gym smelled musty was hot crowded and some of the equipment didn't work

it snowed while we were here and they plowed the parking lot

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

laundry facility took my $$

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

the laundry room was not working

has a pool and laundry

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

my kids loved the pool and my husband enjoyed his workout in the fitness center

dirty everything, bad location , horrible parking

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

the greeting on the tv specialized for me. breakfast was delicious.

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

location and wof parking included was great

parking was a distance from the cabin, the ac ran all night couldn t cool the cabin down it was

the pool closes at 5

is a small water heater, so the hot water doesn't last long and they never could get the wifi to work

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

really nice lobby, clean room, breakfast, laundry

wifi didn't work until the next morning!

more parking. it was hard to find a spot.

a truck was stolen the night we were there from the parking lot

easy acess and lots of parking.

laundry room only had one washer and one dryer so i had to wait a bit to get started

kids and husband went once and that was enough

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

free conveniently located parking is always a bonus

tournament was in town and of course there are kids that make it loud at times nothing thr staff can do of course

laundry room

they provided everything you need for the kitchen area, i was very impressed

staci made it possible for our room to be next to the pool for the children

we had a kitchen in the room that we weren t expecting which was nice

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

the gym

staff, location, cleanliness, price, free breakfast, comfy bed, pet friendly, heated indoor pool

pet fee seemed high, no free breakfast

i like that there was laundry available and many vending machines

laundry room for guests which we used

not having to use card to do laundry....parking security

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

clean, great breakfast, friendly staff, and comfy beds

pool was very nice and area was clean

breakfast was good and the bed the nicest i have slept in for a while

easy accessible parking

breakfast choices

easy check in, close to room parking, laundry facilities.

laundry is dirty

the laundry machines

you hear is the hwy, can't sleep at night, the wifi wasn't any good i was there on a business trip i coulf get

the wifi is weird.

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

the kids really really enjoyed the bunk beds in the room and the space available

many young and rowdy baseballs kids at the pool without adult supervision