they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

clean laundry, hot water, easy off and on the interstate.

the guest laundry dryer did not dry as it should

closed looked real dirty, hot tub void of water, gym closed, laundry room out of order

parking

the pool, gym, and laundry facilities were great

the pool area was nice as well

the kids had fun swimming in the pool

lovely indoor pool and outdoor courtyard. internet access was easy and reliable.

pool and hot tub were amazing.

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

was hoping they'd have hard boiled eggs to eat for breakfast

bed was comfortable. wifi worked well. friendly and helpful front desk clerk.

missed having the pool, thanks

smelly a bit musty, but they were updating the pool area so could be from that.

the pool was freezing and tiny

pool was foggy & cleaner linens

hot tub and pool were nasty

breakfast was good.

clean. laundry room is in working order. staff was friendly.

location and affordable plus laundry facility

on site coin-op laundry was a bonus after spending a week on the road

the lady at reception was very nice.got me some laundry soap

a huge issue but when you first walk into the hotel it smells strong of pool chlorine

was nice staff was extra cool great laundry room great place to relax no complaints

breakfast was great. lots of choices, healthy and hot as well!

easy drive in from mci, plenty of parking, close to stores and plenty of restaurants

i love that it s a pet friendly hotel

parking lot needs repaved

spa tub was nice

noisy, no water or coffee, smoking in hallways and stair wells, outside doors not locked

there was a druken gang having a tailgate bbq around their pickup truck & motorcycles in the parking lot outside

room i was issued was not the room i booked, the room was on a smoking hallway so the entire night it smelled

had to move rooms,hot tub didn't work, smoking to a none smoking, no breakfast

pool was sparkling

clean. well maintained. good parking.

anything that s really able to be fixed or accommodated for, but the pool being next to the highway was a

the continental breakfast and same smiling faces behind the counter to check us out started our next long day

clean, goof location, friendly accommodating staff, good breakfast

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

pool was very cold

beds and pillows so comfortable. excellent breakfast and friendly people.

breakfast was hot and delicious

fitness room treadmill wasn t working, room could use some art on walls

had our small pet dog and we were delighted that you were pet friendly

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

breakfast was delicious. i enjoyed the variety of food

pet friendly, outdoor pool, nice staff.

pool is wonderful and we spent lots of our time in there

the wifi connection was weak and insecure

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

the staff was wonderful, very friendly and helpful! great location, nice pool and hot tub.

always stay when ever possible in hotels that are not pet friendly

great for pets too

i had kids in the room i didn t want to leave alone or drag down to the lobby at 10:30 at night

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

more fresh fruits at breakfast.

breakfast and cleanliness

pet friendly

a lot of strong odors (like laundry detergent)

the laundry facilities were a joke

guest laundry.

i have any complaint about the property it would have to be the laundry facilities

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

parking access was great and easy

breakfast

parking lot needs some repairs. east side rooms had loud highway noises.

the kids loved the pool

location was good. plenty of parking.

i also loved being able to do my laundry

clean, friendly staff and pet friendly

and multiple parking spots taken up at the front by one vehicle with a trailer attached

pool, free breakfast, beds very comfy

too far away from everything. terrible breakfasts, no room service in four days.

quiet breakfast laundry large room

the jacuzzi and indoor pool were the bomb

pool was closed because the pump wasn t working

the hot tub was amazing! and the breakfast was fantastic as well as the staff!

parking a nice car is worrisome; restaurant across from hotel said cars get broken into, asked

food and laundry chemicals

kitchen, laundry, gym

price, location, kitchenette w/full sized fridge, free laundry

loved the work out room and the free laundry

guest laundry

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

showers are luke warm at best, and they are understaffed (per the front desk lady) and can t do room service

parking could be an issue on a big weekend with multi use lot between the hotel and resturants

the rooms are roomy and clean, the pool, hot tub and workout room are all well maintained

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

thank you for the laundry room

free laundry

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

clean. breakfast was very good. parking was adequate. staff was helpful.

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

whirl pool and parking was great

breakfast was good, wide variety available. gravy and eggs could have been warmer.

nice workers, clean hotel and good breakfast, easy to get to

dog in the breakfast area.

however, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor

construction so we were asked to use the pool in the hotel next door which wasn t heated so the kids didn

am not a big breakfast person all i needed was a waffle machine

the pool was only 3

laundry ate my quarters

pool open till 10 or ll

water in the pool was *freezing

kids at the desk said rooms are cleaned

the pool was cold the kids got in but to cold for a heated pool.

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

staff, plenty of parking, good location

the pool was so nice

the nice surprise was the big breakfast

clean, comfortable bed, nice breakfast

we were in the room right next to the gym, so that was a little loud.

the brrakfast the pool and staff

swim party going on, tons of kids very loud and busy.

the laundry room was donw for repairs

the laundry was down and got sick from their breakfast

refrigerator microwave wifi, swimming pool, laundry

it was determined a toilet overflow leaked down into the laundry room

breakfast, the service, the room with a jacuzzi,just a overall good place

room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

didn't eat from breakfast bar

the pool

breakfast was freash6

even used the swimming pool

to park, clean rooms, comfortable beds, kids enjoyed the breakfast options, the dove soap provided was a nice

the parking was limited

a whirl pool tub would have been nice but not required

friendly staff, clean room, good varity for breakfast.

we stayed here before and it s a nice place with a great continental breakfast.

breakfast is great

parking definitely needs to be bigger

nice atrium and great breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

there is also a gym off-site that is available that is four star

at night couldn't get it dark enough for sleeping needs blinds with curtains it's a very well lit parking lot

having the kitchen

had a kitchenette.

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

kitchenette with cabinets doors stolen, no pot to boil water, bad smell

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

washers and dryers literally two days trying to do my laundry

i had to do a load of laundry there

card scanner did not work to allow us access to the building from the area of the parking lot we were in

we enjoyed the use of the indoor pool

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

the lady who checked me on was super nice. laundry on sight.

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

very dirty, no elevator, laundry room was out if order for a week and 1/2

the address takes you to a different hotel that is in the parking lot in front of this location

the thing i liked most about this hotel was the fact they offered smoking accessible rooms

just don t get a non smoking room if you re a smoker

asked for smoking room they put us in non smoking room

brace and disabled and had to go up and down not safe stairs and when we went to check out told wifi was free

drug paraphernalia in lobby and parking lot

they laundry lady was rude as well

friendly staff, decent breakfast, nice laundry facilities

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

good breakfast. laundry facilities were clean and worked fine. helpful staff.

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

wifi was flaky

messed up & said we had a smoking room when clearly is was marked in the booking as non-smoking

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

parking was well lit and cameras overseeing the very packed truck

a luxurious italian suite complete with a plush king bed, jacuzzi tub, and fireplace seating area for two

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

breakfast & location were just fine for what we wanted to do.

we stayed in the basement right across the laundry room

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

our room was right across from the laundry and was noisy and was not what i booked

app for laundry machines only accept us, can asian or ebt cards

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

our room was in the basement, near laundry etc

pool area could have been warmer

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

parking was very poor do to snow storm

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

location and wof parking included was great

found an empty beer can under our kitchen sink

a great location for a world's of fun weekend, free parking and you didn't even have to drive

we enjoyed being so close to the parks and the pool in the village

pool was closed, they were having a problem with the water heater and hot water but it was fairly

pool was indoors, restaurant and friendly staff.

were informed we would have free breakfast but since we have kids we would have to pay for their stuff even

very clean and nice, breakfast was incredible, everyone was nice

friendly staff, cleanliness, breakfast options

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

i really think that the parking lot and sidewalk and entrance to the hotel should have been salted

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady

i would have like to check out the pool but did not have time it did look nice

laundry room was very convenient

the guest laundry machines were broke also

people around the parking lot late at night.

we were by a bunch of noisy kids i like wuiet

wish we had the kids with us and we stayed more than the night

the breakfast and friendly staff

the gym was very small but clean

pool hours-my son wakes up early and loves a good polar bear swim

the continental breakfast and location

clean, spacious, complimentary breakfast

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

has a pool and laundry

the laundry room was not working

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

really nice lobby, clean room, breakfast, laundry

missed breakfast, bed was a little too soft for me

the breakfast was incredible

not too far away from harrahs casino

the breakfast was not all that great.

laundry room only had one washer and one dryer so i had to wait a bit to get started

breakfast was good but sometimes it took long to get food cause of the amount of people but good

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

tournament was in town and of course there are kids that make it loud at times nothing thr staff can do of course

laundry room

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

we had a kitchen in the room that we weren t expecting which was nice

pool was a little small

kitchenette included in the room was great because we didn't have to go out to eat for every meal

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

95 to be able to load money on to do laundry

i like that there was laundry available and many vending machines

not having to use card to do laundry....parking security

laundry room for guests which we used

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

quiet, other than the large family across the hall, but the kids were just excited so no foul

pool wasn t heated so it was a little cold but nothing too bad

how it also had a gym and a pool

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the shuttle to the plaza was very convenient

room service was fast and delicious!

internet tv didn t work so my kids were t able to watch netflix

loved the room and bar the bartender was very nice n friendly

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

good neighborhood, great staff and great breakfast

price still beat the competition

location was excellent. the breakfast was hearty.

i did not feel safe leaving my car in the parking lot or spending the night in the facility

the only positive is they kept the parking lot lights on at night

there was only one way in and out of the parking lot, so that helped

the only think i didn't like was the parking

parking lot was under construction, the room was average at best

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

) there was no: room cleaning; laundry service

bar and dining room mgr(

lounge room service could stay open later.

they both loved the hotel and room service

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

excellent laundry service

price and pet fee a bit high

your bar staf, specifically the male bar tender, know it's very unprofessional to listen to him and

friendly and efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor

water pressure in the shower; had to call room service for bottled water; pool was closed (seasonal); room next

laundry facilities

breakfast was good and sufficient.

room was clean and had a kitchenette a large screen tv and a great layout overall everything that the pictures

breakfast was very good

my kids and wife were extremely upset and booking only have me $26 back as compensation when i spent

big comfy beds, casino downstairs, nice place.

the gym

ev charging on premises

casino, food, nice room, nice and friendly staff.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

room service due to the in room book saying room service was offered from 11pm to 4 am

the spa and pool were both closed : ( the ac was also very sad as it didn't blow very cold air even

it is so big so i could take more than one day to get more fun over there; pool is nice

instead i went home and did laundry, and did not make it back

breakfast was great and the manager was super nice.

small pool

my kids only lasted maybe 30 minutes

also, the wifi was pretty slow

car parking and guest laundry are great!

breakfast could have been included for what we paid and for the quality of breakfast.

parking to check in.

shuttle to the plaza was nice

shuttle service

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

ordered room service for breakfast, which of course was pricey but probably about the same as most room

see any info on free wifi

excellent bar service

no room service at night.

hotel and romm beautiful,, but pool was not clean and jacuzzi wasn't warm water

spacious rooms and the pet-friendly $0 pet policy!!

i also loved how pet friendly it is

view and the ease of parking the car and being close enough to shopping and fun things for the kids

'room service'

00 for a single load laundry soap

have a laundry room

hear people above or beside me and i felt our room was well insulated and of good quality that my kids weren

continental breakfast provided a healthy selection for adults and kids

it was spacious so our kids had room to stretch out

room was spacious, and having an in-unit laundry was a huge convenience

it was easy to get to. quiet loved the room. the breakfast is very good

the hotel was super clean, good amenities (gym), and good location

breakfast one morning was more then enough food for two people

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

i loved the free shuttle experience and the kind and amazing atmosphere that the staffs have set

if it's not pool weather, the lounge area of bar has fireplace and lots of comfortable seating

very clean room and had a good time at the pool. restaurant has excellent food.

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

i wish they would offer room service again.

broken laundry and washing machine. daily cleaning is not neat.

breakfast

breakfast wasn't so good,the eggs taste a little off the tater tots wasn't done

tight parking

clean and nice staff and good breakfast.

modern and updated, free laundry (self serve)!

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

the gym space is a little lacking, but still clean and sufficient.

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

the variety of breakfast items and drinks were just the right amount

self-service laundry room

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

the extra perk for me was that they had a nicely maintained small gym

i wasn't able to use the pool or gym, but i had no issues using their laundry room

bar was not open for service

the breakfast was fine. the location was perfect for our needs.

rooms and bathrooms were spacious with several chairs and tables as well as a kitchenette with a good stock of

breakfast was great, nice full kitchen in the room was great.

breakfast was good

really nice room, gym was also nice. cocktail at bar was nice when it was open.

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

only avaiable was a small bar like order area

due to covid the breakfast options were limited but there was still breakfast provided.