bed was not comfortable and kitchen did not have anything no pots pans nothing.

it smells of smoke and everything is covered in pet hair

much too much money for the room and it's crazy the pet fee plus taxes all around too much money for the place

prices and lose the pet fees or just make it a pay one time thing not daily and don't add taxes to it

comfortable beds, plenty of space for kitchen items, functional fridge, in-room sink, working microwave, updated

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

laundry facilities out of order

good breakfast. laundry facilities were clean and worked fine. helpful staff.

breakfast was okay, good location, clean room, laundry service

they laundry lady was rude as well

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

very dirty, no elevator, laundry room was out if order for a week and 1/2

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

the lady who checked me on was super nice. laundry on sight.

i love that it's a under $20 pet deposit and they serve breakfast

washers and dryers literally two days trying to do my laundry

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

lights in hallway, lights won t come on right away, the outside door wouldn t work, the wifi would kick off

card scanner did not work to allow us access to the building from the area of the parking lot we were in

breakfast

breakfast was poor

i booked five double rooms non smoking and they didn t have those waiting for us

we booked a non smoking room and the bed cover had burn holes all in it.

traffic in parking lots unwanted drama appears to be a problem but felt a little safer and uneasy when the

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

couldn't get a smoking room

room had 2 lightbulbs out the mattress wasnt comfortable the parking wasnt great the wifi

breakfast & location were just fine for what we wanted to do.

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

breakfast was delicious and it was great to have access to the kitchen

the fresh, hot breakfast was delicious!

there was plenty of parking in a quiet neighborhood near downtown

laundry ate my quarters

clean water and the kids loved it

comfort, pool and friendliness

small parking lot very cramped

pool open till 10 or ll

am not a big breakfast person all i needed was a waffle machine

i like the fact that i had a kitchen and two separate bedrooms

stay was unexceptional except for the previously mentioned service by the kitchen staff which was

excellent breakfast, for a hotel anyway.

clean and had plenty of space for me and my kids

our room was between utility closet and laundry room. so noisy .

i requested a laundry bag and was told they don t have them

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

wifi is not password protected and very slow.no bacon offered for breakfast.

great breakfast, gym, pool, and other

free laundry

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

thank you for the laundry room

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

pet friendly also means people with allergies are not going to be ok without meds.

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

the pool is incredibly small and the fitness room has equipment in subpar shape

indoor swimming pool and friendly staff

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

huge convention was happening when i checked in so the parking lot was full

free laundry which is a

loved the work out room and the free laundry

free laundry which we have never seen before

guest laundry

a little loud early in the morning but i doubt all rooms have that problem as we were near the laundry area for

quiet breakfast laundry large room

i really don't like a room that a pet has been living in

our room overlooked the front parking lot, so not much to say on that

liked that the mexican restaurant that shared the parking lot and how it was close to our cheer competition

the jacuzzi and indoor pool were the bomb

i also loved being able to do my laundry

we did not eat breakfast at the hotel, but it looked good.

our puppies were also happy because there is a pet walking area

was great, pool was terrific we have nothing negative to say about our stay there in fact we plan to stay

pool, free breakfast, beds very comfy

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

a lot of strong odors (like laundry detergent)

guest laundry.

i have any complaint about the property it would have to be the laundry facilities

the laundry facilities were a joke

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

great service, food, beds, quiet rooms, clean, pet friendly

the kids loved the pool being halfway in and halfway out and the large king sweet fit our family of 5

location is close to youth baseball and softball fields, there were a lot of kids running around

value when traveling with pet, good rewards program, clean and comfy room, and friendly staff

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

this usually is from cheap laundry detergent and unclean carpets

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

we were placed in a basement room a few doors down from commercial laundry

app for laundry machines only accept us, can asian or ebt cards

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

room was old and right next to a very loud laundry room

equipment in the gym was old

perfect for pet accommodations

friendly staff, delicious breakfast

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

breakfast was good (scrambled eggs, sausage links, bagels, waffles, cereal)and there were

there was fresh fruit, fresh bread, waffles for kids, toast, peanut butter and jelly

gym hours equipment didn t work. same breakfast every morning. sausage always cold.

it smelled in the lobby, the room had a weird smell of old, and they couldn t get the wifi to work

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

not sure if it was because it was because we were next to the pool, or it just needed the a/c turned on

and a free breakfast

the suite the spa tub buttons were broke still waiting for my 100

the staff is always friendly, rooms are clean and well stocked, breakfast is consistent and love the great

the suite the spa tub buttons were broke still waiting for my 100

laundry facilities were inadequate with just one machine

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

our room was in the basement, near laundry etc

a great breakfast with pancakes

the pool

not a big deal. the bike in the gym was not working.

swimmimg pool clean and open in evening

nothing too fancy about this place, but it was clean, easy to get to, easy parking, and inexpensive

try to over charge double for pet as they did 2 weeks before same place

was nice staff was extra cool great laundry room great place to relax no complaints

the staff is amazing. the rooms were very clean and comfortable. they are also pet friendly.

full parking lot says a lot.

parking

swimming pool was also an added bonus for the family

clean. laundry room is in working order. staff was friendly.

on site coin-op laundry was a bonus after spending a week on the road

location and affordable plus laundry facility

the lady at reception was very nice.got me some laundry soap

the tv was great and the wifi was good

getting through the parking lot

the rooms are clean the staff was friendly the breakfast was delicious

y. elevator and pool was broke , i'd like a refund. please

elevator and pool and hottest did not work, the tv didn't work half the time i'd really like a refund or free

location, good breakfast, desk clerk was exceptional

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

parking lot was completely full

the pool was small and did not have enough chairs

the pool and breakfast weren't available due to covid-19.

breakfast is not good.

breakfast was outstanding as well

nice atrium and great breakfast

excellent breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

friendly staff, cleanliness, breakfast options

the room walls were dirty and unfortunately the pool was closed.

only suggestion we would make is: please put a safety, grab bar in the shower/tub

the pool could have been better - free breakfast would also be nice !

pool was closed, they were having a problem with the water heater and hot water but it was fairly

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

we enjoyed being so close to the parks and the pool in the village

is a small water heater, so the hot water doesn't last long and they never could get the wifi to work

outdoor pool and spa were situated just across the road

the cabin i fell in love with & the pool was amazing

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

pretty comfortable beds and pillows. great filtered water fountain in the gym.

breakfast was good.

the pool area was noisy and the decking around the pool was too slick for toddlers.

laundry room was very convenient

the guest laundry machines were broke also

wish we had the kids with us and we stayed more than the night

even though the parking lot was well lit, there were people hanging outside, smoking, yelling at us as we

went for a business trip with our 2 kids and it was a pleasant stay

the laundry room was not working

laundry facility took my $$

has a pool and laundry

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

my kids loved the pool and my husband enjoyed his workout in the fitness center

the greeting on the tv specialized for me. breakfast was delicious.

no problem with parking

the gym was very small but clean

it wasn t enough parking

swim party going on, tons of kids very loud and busy.

breakfast was great, the hot foods were different for each of the three mornings we were there

trouble with the people next door - very loud - kids beating on joining door - staff called twice with no help

great breakfast very friendly staff they make you feel like you are at home.

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

really nice lobby, clean room, breakfast, laundry

close to world of fun and casinos

the wifi didn't work

not many breakfast options, bed wasn t too comfortable

they were pet friendly

laundry room only had one washer and one dryer so i had to wait a bit to get started

not that i didn t like it, but the the pool was a bit too small

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

i needed to do a conference call so i paid the extra $5 for faster wifi

the pool, gym, and laundry facilities were great

room, nice pool and hot tub, close to a shopping area with multiple restaurant options

after a couple of times of kids being kids in the common areas, and subsequent apologies made by me as well as

the pool, gym, and laundry facilities were great

not sure you could add more accessible handicapped parking. spaces are tight

laundry room

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

great location, very friendly staff, kitchen equipped nicely for extended stays

was nice with the kitchen and plenty of drawer and closet space

the parking is a little tight

parking lot was under construction, the room was average at best

should offer rides to downtown for customers safety as well as more parking lot safety measures

parking

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

stairs had ice and parking lot. heater was on cycle so i froze most of night.

the gym

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

long distance to walk for parking and casino.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

clean and comfortable bed. good breakfast

a whirl pool tub would have been nice but not required

some fresh fruit at breakfast would have been nice.

fitness center could use an upgrade and tlc

very large room, hotel was very clean, friendly staff, lots of parking spaces, good restaurants nearby

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

pool and fitness center was closed

location, cleanliness, breakfast, staff

plus, the complimentary breakfast was the best i've had

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

although the location wasn't ideal, the parking was convenient

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

self-service laundry room

the property was clean. the lobby and bar area were very nice and modern.

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

room service due to the in room book saying room service was offered from 11pm to 4 am

price of the rooms with no breakfast besides room service

daily room service

modern and updated, free laundry (self serve)!

the location was perfect and breakfast was nice

breakfast was great. staff super friendly.

the gym space is a little lacking, but still clean and sufficient.

the variety of breakfast items and drinks were just the right amount

room was spacious, and having an in-unit laundry was a huge convenience

gym and location were great

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

beautiful bar that was open until 11pm, last call at 10:45pm

room service was timely and delicious

beautiful property, great staff, nice gym and pool, beds amazing, perfect location.

the fitness facility had all the equipment a gym-goer could desire

one of the few hotels we could find in kc that has a (very nice) outdoor pool

did not like that they did not have room service

instead i went home and did laundry, and did not make it back

room is listed as spa bath and the pictures shown displayed a jacuzzi tub

to the appointments we had, we were unable to eat the breakfast

kids allowed to roam halls past 1am

the wifi could have been stronger

i wasn't able to use the pool or gym, but i had no issues using their laundry room

it was clean, comfortable and had free breakfast

breakfast could be warmer

breakfast was great, nice full kitchen in the room was great.

breakfast options were good and the pool was also great for a refreshing swim

really nice room, gym was also nice. cocktail at bar was nice when it was open.

due to covid the breakfast options were limited but there was still breakfast provided.

pool

not having continental breakfast. paying for parking when the room rate is already high.

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

my room (218) must have been above the laundry; because at certain times

fact that you don't have a laundry room

asked for one when we got back and did not have keys for the laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

the breakfast could be better, not a big deal though. $75 pet fee seems excessive

also, they have free breakfast which is great when you have kids and want an easy option first thing in the

breakfast was okay, raisin toast was nice

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

nice gym

we had hoped the hotel bar would have stayed open later than midnight.

the shuttle driver was very nice

loved the room and bar the bartender was very nice n friendly

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

where's the pool

and the steak from room service was outstanding very tender and full of flavor

large selection at the breakfast buffet

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

pool closed too early 11pm-12am close would be better for later night swims for older kids.

broken laundry and washing machine. daily cleaning is not neat.

tight parking

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

the breakfast had a nice mix

the price for one night was a bit much. and the parking lot was just a little tight.

my teenage kids in adjacent room experienced the same issue

, dresser with built in bar type fridge which worked for our needs

the gym was great

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

only room service available was from the savoy restaurant in the building, and limited options in

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

first day the pool was closed for cleaning because someone put their baby in with no diaper and the booed

breakfast was great and everything was very nice. the dove products are very nice.

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

breakfast room has not enough seets

the rooms were very clean, the staff was great as well as the breakfast

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

laundry facilities

it might have helped to have an apron in the kitchen

breakfast was outstanding

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast

breakfast was very good

car parking and guest laundry are great!

service was good. rooms were clean. gym was nice. location to other facilities was great.

did not serve breakfast

shuttle service was great!

the parking was great

) there was no: room cleaning; laundry service

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

room service was very efficient

no pool or hot-tub

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

excellent laundry service

missed not having a buffet for breakfast

was unable to take the time for breakfast

i felt spoiled while i was there, especially by the pool cabana

room, service, breakfast and facilities

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

only issue i we had was with the hotel bar restaurant seater who acted like my fiancee and i want good enough

room, kids accidentally ordered high speed internet and a movie i didn’t know about

kids and i needed it

missed having the disney channel for the kids to watch

just like cheap laundry soap

no laundry room for guests

laundry facility

if i d been told where and when breakfast was served

clean, not too far away from harrahs casino , good price.