was nice staff was extra cool great laundry room great place to relax no complaints

staff was very friendly, everything was clean, and we enjoyed the pool and breakfast.

nice rooms, comfortable beds. breakfast was great.

very clean, free parking, hot breakfast included, and extremely friendly staff

parking lot needs repaved

pool was closed.

location, good breakfast, desk clerk was exceptional

hot tub and pool were nasty

pool was foggy & cleaner linens

the highway noise and the parking lot is weird to get into

the lady at reception was very nice.got me some laundry soap

clean. laundry room is in working order. staff was friendly.

on site coin-op laundry was a bonus after spending a week on the road

location and affordable plus laundry facility

regard to location, on very busy days, it's even hard to make a right hand turn into the parking lot of the

dirt in the shower, easily washed off with water, and someone in their housekeeping/ laundry staff is shedding

don't k iw if my room was by the laundry room or what, but there was a very irritating humming noise that went

indoor pool was closed for maintenance. consider hardwood floor for next renovation.

breakfast, expected more than toast n cereal.

the pool and breakfast weren't available due to covid-19.

it was clean and the breakfast was good

and a free breakfast

anything that s really able to be fixed or accommodated for, but the pool being next to the highway was a

up using a different form of payment but had to take the time to juggle things around from the parking lot with

the breakfast was more than i expected

the machine was in a laundry/ice room and it was disquietingly dirty and the machine didnt even

the laundry/ice machine/vending machine room smelled like sewer

need to be replace and wish they would serve breakfast till 10 also need to pay attention to laundry

we were kept awake all night long from dogs barking on our floor, kids running and jumping above us on the

breakfast was good (scrambled eggs, sausage links, bagels, waffles, cereal)and there were

charge for having a pet

we went into the parking lot and booked a room on booking

the pool, gym, and laundry facilities were great

tub felt wonderful housekeeping was very nice and the lady serving the breakfast and lunch bar was very nice

pool and hot tub were amazing.

lobby area king suite space and loveseat staff except bartender access to bar location

the pool area was nice as well

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

the pool is a hit for the kids after the drive

hotel was very clean loved the reception in the evening and breakfast was very good

our pet loved the pillows

consider having a floor for just pets only

a number of restaurants that were very close and free wifi as well as 24 hour access to laundry services

nice laundry room

a lot of strong odors (like laundry detergent)

the laundry facilities were a joke

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

i also loved being able to do my laundry

it accepts pets. also, for a free breakfast, it was actually pretty good.

staff was really friendly. breakfast was great

the breakfast serving area is very cramped

pool, free breakfast, beds very comfy

quiet breakfast laundry large room

also the room was very spacious and the wifi worked perfectly

swimming pool was closed for repairs.

that the pool was broken

good breakfast. location is great with few restaurants nearby.

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

the breakfast bar only offered coffee and milk

was great, even waiter at breakfast was awesome, pool area was quiet and relaxing, room was

parking could be better but no problem

lounge area needed cleaning after large group and kitchen was closed

kitchen, laundry, gym

free laundry which we have never seen before

loved the work out room and the free laundry

price, location, kitchenette w/full sized fridge, free laundry

free laundry which is a

they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

clean laundry, hot water, easy off and on the interstate.

the guest laundry dryer did not dry as it should

closed looked real dirty, hot tub void of water, gym closed, laundry room out of order

plenty of parking

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

thank you for the laundry room

free laundry

the room has a lil kitchenette that has dishes and utensils automatically provided

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

is in a quiet location, we enjoyed the pool and nearby good restaurants

we had fun swimming pool w kids my home ac s broke it s hot house.. we stay there 2 days

parking was little small

no pool. we got in late and pool closed at 10 but you had to go to another building.

breakfast was good. staff was friendly and helpful. location was great!

staff was friendly, the breakfast delicious , nice pool and clean and comfortable rooms

pool was a little cold and i am glad there is some kind of hot offering for breakfast but the jimmy

the pool was under construction so we were asked to use the pool in the hotel next door which wasn t

laundry ate my quarters

my kids were shaking from being cold while being in it

i stayed at comfort inn the same week with no pet charge

i had the pet friendly room and i liked that it was non-carpet

pool was closed. kids were sad.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

loved the bean bag toss room for adults and kids to enjoy

i was able to go to my room with my breakfast, which was fine

car was stolen from the hotel parking lot

the next morning when we went to leave, the parking lot still had snow

nothing too fancy about this place, but it was clean, easy to get to, easy parking, and inexpensive

the room was very clean and well-appointed and breakfast was hot and ready when they said it would be

the pool

comfortable beds, plenty of space for kitchen items, functional fridge, in-room sink, working microwave, updated

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

the staff rude. over charge for pet and the room smelt like cigarettes.

my family was visiting from texas and wanted a place for families with a small kitchen for leftovers

at night couldn't get it dark enough for sleeping needs blinds with curtains it's a very well lit parking lot

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

plus, the complimentary breakfast was the best i've had

staff is always very friendly and helpful. we re able to reserve the pool for our family.

it would ve been nice to have towels in pool area

we were in the room right next to the gym, so that was a little loud.

clean, comfortable bed, nice breakfast

swim party going on, tons of kids very loud and busy.

crowded breakfast area.

the nice surprise was the big breakfast

washers and dryers literally two days trying to do my laundry

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

lights in hallway, lights won t come on right away, the outside door wouldn t work, the wifi would kick off

my room was close to the parking lot so it was easy to get in and out

very dirty, no elevator, laundry room was out if order for a week and 1/2

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

the lady who checked me on was super nice. laundry on sight.

have very few select rooms for you to stay in with your pet and those rooms aren't as nice as the other rooms

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

they laundry lady was rude as well

good breakfast. laundry facilities were clean and worked fine. helpful staff.

friendly staff, decent breakfast, nice laundry facilities

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

drug paraphernalia in lobby and parking lot

room smelled funny, it was a non smoking room that had a cigarette burn on the bed cover,and it smelled like

breakfast was poor

there seem to be a lot of unfavorable people hang around in the parking lot through out the evening

i booked five double rooms non smoking and they didn t have those waiting for us

had to move rooms,hot tub didn't work, smoking to a none smoking, no breakfast

spa tub was nice

there was a druken gang having a tailgate bbq around their pickup truck & motorcycles in the parking lot outside

even thought i had a non smoking room, the smell of smoke wafted throughout the motel.

noisy, no water or coffee, smoking in hallways and stair wells, outside doors not locked

also the office smelled like pure laundry detergent and bleach

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

the door to laundry room locked early

breakfast was great

so many things for me to list it's unbelievable let me tell you that they have a breakfast in the morning with

fitness room treadmill wasn t working, room could use some art on walls

pool was great. breakfast was good

comfort, the breakfast, low pet fee, the shower.

the full breakfast offered the following morning was more than sufficient

the breakfast spread was the best i had ever seen at a hotel

nice breakfast with great

the room and breakfast area were extremely clean and staff was very helpful and cordial

nice atrium and great breakfast

excellent breakfast

one of my kids actually found the floor more comfortable

had a microwave and a fridge and a tv with free channels, and free wifi

warm and dnpleasant staff. great location. clean. ok breakfast. fast wifi. great amenities

wasn't explained exactly how the pool reservations worked specifically about the time and that there's a limit

parking lot is a little small and can be tight for bigger vehicles.

breakfast was good. it seemed to meet everyone s nutritional needs.

the laundry room was donw for repairs

refrigerator microwave wifi, swimming pool, laundry

it was determined a toilet overflow leaked down into the laundry room

the laundry was down and got sick from their breakfast

knowing that we were exhausted they gave us a late check out (noon)

room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

the pool

the breakfast provided several options, including fresh fruit and make-your-own waffles, in addition to

there seemed to be a film on the water in the pool, so we did not use it at all

pool was great!

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

parking was well lit and cameras overseeing the very packed truck

a luxurious italian suite complete with a plush king bed, jacuzzi tub, and fireplace seating area for two

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

breakfast & location were just fine for what we wanted to do.

we stayed in the basement right across the laundry room

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

our room was right across from the laundry and was noisy and was not what i booked

app for laundry machines only accept us, can asian or ebt cards

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

our room was in the basement, near laundry etc

pool area could have been warmer

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

parking was very poor do to snow storm

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

location and wof parking included was great

found an empty beer can under our kitchen sink

a great location for a world's of fun weekend, free parking and you didn't even have to drive

we enjoyed being so close to the parks and the pool in the village

pool was closed, they were having a problem with the water heater and hot water but it was fairly

pool was indoors, restaurant and friendly staff.

were informed we would have free breakfast but since we have kids we would have to pay for their stuff even

very clean and nice, breakfast was incredible, everyone was nice

friendly staff, cleanliness, breakfast options

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

i really think that the parking lot and sidewalk and entrance to the hotel should have been salted

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady

i would have like to check out the pool but did not have time it did look nice

laundry room was very convenient

the guest laundry machines were broke also

people around the parking lot late at night.

we were by a bunch of noisy kids i like wuiet

wish we had the kids with us and we stayed more than the night

the breakfast and friendly staff

the gym was very small but clean

pool hours-my son wakes up early and loves a good polar bear swim

the continental breakfast and location

clean, spacious, complimentary breakfast

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

has a pool and laundry

the laundry room was not working

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

really nice lobby, clean room, breakfast, laundry

missed breakfast, bed was a little too soft for me

the breakfast was incredible

not too far away from harrahs casino

the breakfast was not all that great.

laundry room only had one washer and one dryer so i had to wait a bit to get started

breakfast was good but sometimes it took long to get food cause of the amount of people but good

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

tournament was in town and of course there are kids that make it loud at times nothing thr staff can do of course

laundry room

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

we had a kitchen in the room that we weren t expecting which was nice

pool was a little small

kitchenette included in the room was great because we didn't have to go out to eat for every meal

i also didn t like the parking lot

granddaughter loved the pool--also was impressed with the breakfast-good selection

was under construction and couldn't use the pool or the gym and no breakfast

the driveway into the parking lot is tight

wifi is painfully slow

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

wifi was decent enough for me to watch netflix on, on my tablet

asked for non-smoking room, got a smoking

i did not feel safe leaving my car in the parking lot or spending the night in the facility

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

long distance to walk for parking and casino.

you should allow kids at your hotel.

hard to find program for the kids here

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

casino, food, nice room, nice and friendly staff.

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

good staff bad breakfast

staff - gym on my floor - shower/bathroom - massive construction.

the breakfast could be better, not a big deal though. $75 pet fee seems excessive

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

we did have young kids and we were curious to all the other patrons but it wasn't a very kid friendly place

the shuttle was also a huge help

was awesome in bar & check out reception

the kids wanted an indoor pool

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

room service was also not being done despite having a card in our room that invited us to take

had a lot of kids across from us making noise, letting doors slam but not terrible

room service during covid-19 which doesn't make sense

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

) there was no: room cleaning; laundry service

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

afternoon in the lobby, live music from cool musicians every single night, chilled towels in the gym (not to

instead i went home and did laundry, and did not make it back

had a king room with spa bath

it was very disappointing, especially for the kids

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

wifi would not work in our room

laundry facilities

room was clean and had a kitchenette a large screen tv and a great layout overall everything that the pictures

fireplace coffee breakfast location

pull out bed was very uncomfortable for kids and parking garage had some mischief

didn t eat breakfast.

excellent laundry service

room smelled of stale smoke and kitchen grease

room was spacious. bed was comfortable. breakfast was excellent. staff was friendly and helpful.

however, i did enjoy bar in the lobby and the fitness center

i felt spoiled while i was there, especially by the pool cabana

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

self-service laundry room

rooms were very clean they had a bar the food was great the drinks were great and the staff was awesome

modern and updated, free laundry (self serve)!

the gym space is a little lacking, but still clean and sufficient.

the variety of breakfast items and drinks were just the right amount

she was so sweet to my kids and helped us with the pancake machine

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

room was spacious, and having an in-unit laundry was a huge convenience

the staff at the front desk and bar were extremely nice

what breakfast?? the gym was not cleaned daily.

gym and location were great

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends

spacious rooms and the pet-friendly $0 pet policy!!

room service was timely and delicious

the pool was always crowded with kids

one of the few hotels we could find in kc that has a (very nice) outdoor pool

pool, friendly staff, bar had excellent drinks and food

car parking and guest laundry are great!

did not eat breakfast at the hotel.

they did not serve breakfast

additional parking pass would have been nice for the person that met me there as parking in that area is

to get ice you had to go to the front desk or bar

broken laundry and washing machine. daily cleaning is not neat.

breakfast wasn't so good,the eggs taste a little off the tater tots wasn't done

ac didn't work, lights beside bed didn't work so room was not well lit, no available wifi

no wifi or tv service.

wifi not working

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

they even restrict # of of people at pool

the gym is pretty legit

pool was fun

pet friendly. location. room.

00 for a single load laundry soap

have a laundry room

was also clean and cozy warm (which my wife very much appreciated), nice new equipment in the gym too

breakfast is good and the kitchen staff kept the dining room clean

my kids absolutely loved it here they did not want to leave!

it was extremely hot out during our stay, so being able to utilize the free shuttle service to go out to dinner

location is amazing and the pool was our favorite !

they even met my request to sprinkle rose petals around the room for our anniversary

also, no information in the room about amenities available in the hotel room service, etc

the rooftop pool with an adjacent bar area is nice

i wasn't able to use the pool or gym, but i had no issues using their laundry room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

extra bar stools helped separate the family

the pool was closed

also one day there were no cookies baked and the kids were expecting them

only avaiable was a small bar like order area

i prefer complimentary breakfast, especially when paying a higher price for a room

breakfast was not included and the parking fees are excessive at $28 per day

didn't have breakfast. liked the closeness to the streetcar.

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast