soda machine on each floor and laundry room

stairs often had water puddles from pool goers making the area slick

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

outside entrance close to parking space

clean and secure. also well lite parking lot

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

cozy feeling, serving breakfast and pool open!

staff were very nice and the rooms were clean and the breakfast was good

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

free breakfast

they allowed a whole hockey team of kids to run up and down the hallways for 3 nights straight until 1 am

the bar wasn’t open and they only serve breakfast on the weekends

they did not disclose the hours of operation for the bistro bar on their website

excellent staff, lovely rooms, super breakfast. good gym.

the only think worked was the wifi

no breakfast

no breakfast of any kind and it said breakfast! no coffee in room.

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

the whole place smelled horrible, every rom is pet friendly to include cats from what they told me after i got

i wish a better breakfast bar!

larger array of breakfast options, i am not sure if the lobby is essentially a good place to serve free breakfast

pet friendly and has all you need for prepping food.

we also had to take the trash out ourselves probably because we had a pet friendly room and we had a pet

the laundry room

the staff, the rooms and the breakfast was great. the location was convenient.

the geese themselves were fine but their droppings in the parking lot and sidewalks and near exits are horrible

cleanliness, friendly staff , great breakfast and close to our son s college.

didn't like the fact that the pool closed so early.

loved that you all had laundry facilities as well

noisy neighbors causing ruckus and drinking in parking lot in front of our hotel room.

were under construction and l think there should have been notifcation and the pool was closed on memorial day

construction material in customer parking.

she stared and rolled eyes at me the entire time i was in the lobby for breakfast, and the pool wasn't open

parking , how you can hear everything from the hall way as if it is in your room

pet friendly

small rooms parking was limited (1st come, 1st served)

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints

pet friendly staff was very friendly and helpful

breakfast was good

they are making beds in there smoking rooms with burnt sheets to charge customers for it

wishing i had to time to check out the pool and do the rewards program

ease of check-in, free breakfast, and up to date clean room

comfortable bed and nice room. very clean pool and wonderful staff.

from 3am on there was rolling of laundry bins and carts, banging and bumping

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

laundry facilities were higher than expected

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

very quiet building. i was right next to the laundry room and never heard a sound.

pet friendly and value for money.

clean and nice breakfast

breakfast was an added bonus

breakfast was good but not great

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

availability of clean laundry room, little

laundry devices were excellent, available, when became necessary, and priced reasonable for use

have liked to have some free weights or a universal gym and a recumbant bike in workout room

awesome bed and amazing in door pool

pool small and no hot tub

laundry, room had previous guests items that smelled rancid

wifi in room 220 doesn't work the humidity smells on the room were too strong

the lady staffing the breakfast area was very aweet and helpful - she made sure we had everything we needed

breakfast staff was excellent.

breakfast was nice and hostess was friendly and eager to serve and or help

kids enjoyed the pool

truck got broke in to in the parking lot and there were no cameras to capture it

i wish the pool was open !

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

the hotel is pet friendly, which made my wife happy that she could bring her ms

the bar man was friendly and welcoming

the pool

not partake of the breakfast

being left out but other than than it was a awesome experience and i didn t realize it was a pet friendly

wifi setup not great, just ended up using my data instead

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

clean guest laundry facility

that the pool was no available at least to lay in the sun.

breakfast was good but the location was everything.

parking lot to small

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied

wish they would serve some sort of breakfast. right now, none.

room was very very run down, they had free wifi, however i could not get anything to load on my computer

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

missed having a coffee maker in my room and no breakfast was offered

we liked having laundry facilities too

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

had some great extras, pool, basketball court

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

location ...pool...corn hole...and grills.

breakfast was very good. hospitality is excellent, friendly , and helpful.

log on to the wifi could have been clearer

it was very kind for the hotel to dry our laundry since their dryer was inop

the pool was a focal point getting on and off the elevator, so it should be kept cleaned year round

breakfast was good

ample parking, great location and clean

plenty of parking

laundry room could certainly use some cleaning

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

having a modern kitchen, sitting area, sink/make up area septate from the shower makes you feel you are in a

clean kitchen.

additionally there was more than enough accessible parking

pool table and bar in the lounge area are great features

kids playing in the same area as adults were in bar or eating area made it a little too loud for us

in addition i was traveling with a pet and this hotel was well designed to receive and house pets

brand new, free parking, comfortable beds and big rooms.

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

stayed in room 231, aperantly there is a laundry room next to it

the pool was small. breakfast was meh.

free parking and free breakfast made it very affordable

polite (forgot her name but she was tall) and she informed me that the room had no place for my kids to sleep

laundry room was out out of order and i needed to use facilities

gym was extremely hot. laundry room only had 1 washer working.

the hallways smelt and the laundry smelled like something had died in it

enjoyed their breakfast and public spaces

breakfast could have had more fruit

quality staff in every aspect, dining, room service, front desk

wifi not really good for gaming, that's just minor tho

the beds were great and the room service was phenomenal.

poolside billing charging guest accounts multiple times.

the mini bar in the room was extremely high if you pick it up it automatically charges your card to be

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the

everything. the staff. the rooms. the pool. love it all.

wifi was non existent

the wifi was sad

small but nice swimming pool with plenty of seating, shade, and free towels to use

laundry room is useful but needs a good clean

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

laundry was very clean and that was appreciated

no towels at pool all dirty

the bar closes to early

four floors, pool, laundry, vending, and gym

the breakfast was delicious - best biscuits i ve ever

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was

milk for cereal, oatmeal and kids

pool water was cold'the children still thoroughly enjoyed it

customer service was horrible and the room service lady was nasty and rude

free shuttle to the ballantyne where i was attending be a wedding

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

the restaurant and bar were very nice

the wifi kept needing to be

beds were comfortable and breakfast and laundry facilities awesome

customer service , suite , breakfast, laundry room

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

omg finally a hotel with free laundry!

the room , workout center, pool and staff were all excellent!

bed was very comfy, the towels were always fresh, the breakfast was delicious, the gym is excellent for a hotel

the bar area was comfortable and inviting

left the dirty containers from room service behind

helpful staff laundry room for extended

several times to get extra shampo and a laundry bag

they also didn t have change available for the laundry facilities

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

vending, ice and laundry on different floors, its confusing

smell. drink. room service

rooms weren't big enough for my family with 3 kids

staff

wrapper from the previous guest, hair on the toilet seat from prior guest, and the floor had pet hair from prior

additional fee for parking

the gym had all the equipment i needed

room service meals were delicious and staff was pleasant. very beautiful property.

drinks from the bar were exceptional

we expected a room with a full kitchenette and also to have access to a business centre

the website advertised kitchenettes but they didn't exist at check-in

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

breakfast was very good. we really liked the kitchen and spaciousness of the room.

rooms had kitchenette and breakfast was ample.

gym room was ok. could be bigger and better stocked for weight training

excellent breakfast room

someone took away our laundry bag while our clothes were washed

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

laundry room is conveniently operated by credit cards. location is close to many businesses.

to pay for wifi $5 a day robbery, people staying here have business to take care of

to another room and was told they were booked out, but there were only about 12 vehicles in the parking lot

property good laundry facility nice pool- water is good cool

the wifi wasn't working

bistro bar counter does have very good food and drinks at certain times of day, and lets face it, they

the room and common spaces were clean and well maintained, and the pool was lovely

kids loud in the hall outside the room

the room close to the main hotel laundry

onsite laundry, convenience store, and plenty of parking

the convenience to our family, nice kitchen, bed was comfy.

were people yelling at each other in the parking lot

staff was friendly, room was clean, loved the kitchen area

the pool too small too many people in one little pool

the breakfast was delicious and the staff was very helpful.

the only thing was, when we arrived the parking lot reeked of marijuana.

breakfast was excellent. the location was awesome, close to restaurants and other shops.

close to our kids walking distance

having to pay for laundry.

the only place to sit was in front facing the parking lot

breakfast

kitchen was very old for the star rating

the hotel was down a tree lined drive i was glad the parking lot was

longer breakfast hours

check in was easy and there was plenty of parking spots available

my kids were sad the pool wasn t open yet.

my kids did not and got woken up at 3:20am lol they learned a new life lesson

was you after midnight listening to cars race in the parking lot of bjs parking lot and popping the loudest

i had to request clean laundry/linen and toilet paper

free breakfast and great water pressure

free wifi with no sign in required

smell in the room is not fresh, there was the smell of old socks, the doors creak, there are no kitchen utensils

the pool is outside

laundry on site, breakfast options and helpful/friendly staff

gym is too small and needs refurbishing.

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the bar was closed because there was no bartender

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

laundry broken, pool out of use and staff couldn't care less

there is no laundry facility or laundry service in the hotel.

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was

asked not to be on the first floor and was on the first floor right by the janitors laundry room

it also has guest laundry, which we needed traveling with a toddler

hot tub. pool. breakfast. clerksawesome

liked the fact it had a small restaurant and bar on site

parking a little funny.

common areas were clean updated,pool area clean

and the staff were super friendly and nice, particularly the lady who was working the kitchen area for breakfast

the fitness center was nice

thank you for the comfort, breakfast, coffee, wifi, and rewards for my first stay

rest...and breakfast staff

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

laundry room policy is not ideal

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room and hallway bathrooms across from my room which had a smell from one or both

so i washed my own linen in the laundry room

the laundry room

breakfast

the pool was open and we enjoyed it

the staff were excellent!!!! breakfast was wonderful.

i wish the gym had more weight machines.

great staff awesome breakfast for price paid great beds

free laundry, friendly staff

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

charge for supplies and food near laundry area

my accommodations the ability to do laundry the location and the staff .

clean , free laundry service , everyone so pleasant and welcoming

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

it was nice and clean, but it was located across the hall from the laundry area

random laundry from guests remained scattered across one part of the hallway during the entire stay

and security guard would not let my guest use the laundry

the room we had, had a broken curtains and less laundry towels.

also the guest laundry was not

there were some things being remodeled, such as the pool, and the laundry room

pool closed ,no laundry ,parking was expensive

machines in gym were good

kids playing in hot tub

the front desk stated they do not do laundry before 10am and they knew they were out the night before

the pool closes too early , lol

the location and the bar experience

the staff were friendly, breakfast was great, the room is spacious, gym facilities are good

the saltwater swimming pool was absolutely divine in february

no ice, no laundry, no restaurant

staff at the bar were definitely top notch

that the bar wasnt open

pool was closed and the kids were looking forward to swimming but there were plenty other things to do nearby

the restaurant and bar were closed for the entire day! the pool was also closed

the hotel was family friendly & has a laundry

everything besides the dirty laundry

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

gym and pool as well and breakfast

we were able to do our laundry nice breakfast great staff

clean no problems staff where great front desk easy check in very polite laundry bed towels where clean and

guest laundry is available and vending machines for snacks and drinks

laundry room only had 2 washers and 2 dryers

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

didn t get clean towels only certain days was laundry day

the laundry facility.

the hilton was full i give it a c minus really should be a f but because it was available and pet friendly and

didn't like how the room attendants didn't check the wastebasket under the kitchen sink

when i called to ask for some he told me it was too late that they can't get in the laundry room

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

booked a king bed smoking room, when i got there he told me there was absolutely no smoking at all none of his

room had cockroaches. wifi didn't work. front desk was of no help

clean room, sheets, and bathroom. hardwood floors, flat screen tv, and quiet. strong wifi signal

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

laundry room provides detergent and has coin operated machines

comfortable bed, very clean room. laundry!

guest laundry should have contactless option to pay for the service (actually, coins are needed )

wifi was horrible at this location

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

we had to travel every other day to a laundry mat to do our

no laundry room

about this place it has everything that i need if i could change something it would be the laundry using quarters

the room was nice, the laundry facilities was great and the breakfast was tasty.

the breakfast was ok on the go & hot options

the breakfast should have had more options and not just eggs. overall will definitely be back!

was a unhoused man sleeping in the grass by one of the parking areas

when i called the hotel i actually spoke to a person in the hotel to ensure the shuttle was available to pick

ok breakfast

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel

gym

breakfast was great. my kids enjoyed the stay.

the bar downstairs was nice too, and the bartender had great recommendations

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

the room service was great

room service was great, food better than expected and staff was fantastic and very patient with a

the peloton bike in the gym the seat was not adjustable backward or forward, the handle for the adjustment was

the gym the sink

the wifi wasn't great and the breakfast was insanely expensive.

bar on the 22nd floor was booked up and we couldn t get in

needs better breakfast options and please offer room service.

kitchen was great

also the kitchen chairs had sticky liquid on them

the location and free breakfast.

it was in walking distance to where we were going, and it had a good breakfast

they offer a nice size breakfast selection and gym

breakfast was amazing with many options

pet friendly, kind staff, and great location.

great location, clean and pet friendly.

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

clean, friendly staff, great location, breakfast was good

location, clean, up to date, there s a neat rooftop bar on the 22nd floor

guest's dirty gym clothes were on the floor under the clothes hanging area

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

the staff working the restaurant and bar were always very delightful

impressive decorations (kids blown away by how fancy it

impressive decorations (kids blown away by how fancy it

pool not open for the kids

it s a little outdated in the lobby outside of the bar and restaurant.

laundry out of order

not mention abut the not operating room service or restaurant closure. and type of valet.

hotel was very clean, even the pet-friendly floors

wifi sucks

com false advertised, it said it had a restaurant with dining menu and room service

laundry room

very friendly and helpful, 2 laundry there

when we went to check out my husband pet someones dog and they tried keeping our deposit and accusing us of

poor wifi connection

tv had a poor picture, wifi was weak.

the service, view from the pool area, fitness center and food

nice pool facilities; clean; great staff

better bar menu.

valet, front desk staff and spa staff were amazing. the bed was super comfy.

that the pool and fitness wasn't opened and construction in the front of building

hotel staff were helpful, the location was ideal - close to restaurants and bars

the room service

got there to find out that didn't take pets so i had to find a different hotel to stay at

i do not understand why i had to pay a pet fee when room was not even

all people were exceptional,bell men,vallet and resturants, gym was a hit can't wait to go

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as

need a hook or bar for a towel within easy reach when getting out of the shower

person at the desk indicated that the bar was open until 12

i was going to use laundry room at 6:00 am , my key card was deactivated

guest laundry

location, the property, and parking

breakfast didnt have regular sausage, they only had turkey

parking is an issue

mini bar stocked with everything you need

also, adding room service for breakfast would be the best

i had to choose something i'd say the cost of the bar inside the room a bit pricey for the product itself from

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

good food with room service

also the gym was much nicer than expected

the hotel bar has some great bartenders and they made their drinks strong

the room service food was not that great and i was defiantly disappointed in the food that was brought

was given late check out. saved the day!

the amenities are great and the lobby lounge, bar and coffe shop are really great too, very pleasing, comfortable

you get a card key to access the hotel elevators, pool, laundry and your room

spent a little extra to get the king spa room and it was worth the extra cash

unaware gym under repair bathroom floor dirty poor cooling sustem

i like the location the pool and gym

wifi key isn't accessible

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

basic things like kleenexes,do not disturb signs,and laundry bags were missing

62 for one night, plus a $100 cleaning fee (without prior notice), plus a $70 pet fee (without prior notice),

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with

we felt very safe parking and unloading our car

laundry facilities worked properly and efficiently

laundry machines was not working properly and had to pay twice to make it run

wife and i were late to breakfast one morning and the kitchen supervisor made sure it stayed open until we got

wifi was poor and i had to keep resetting, suggestion to get a private vs public unsecured wifi

the breakfast was good, hit the right spot and late check out time