no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

) i couldn t get the wifi to work

kids bouncing off the bed for hours next door but the lady on reception moved us

rooms clean parking free price good

very good but a slightly pricey, for half a haggis, black pudding, clootie dumpling circle and a kids sized

check which we were charged 40 for 1 hour 20 minutes, this seems very excessive a bit like the bar prices very

beautiful building and very comfortable sitting and bar areas.

room service ( limited menu options)

staff, very good breakfast, on site golf course with very helpful pro in the club house

told there was a serious national shortage of laundry providers and that the hotel wasn t large enough to

arrival, first site was bags of laundry

staff very friendly and helpful. room bright and clean. plenty of parking spaces.

no room service either

convenient location for my needs. lots of parking. restaurant on site quiet.

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

enjoyed swimming pool and sauna. bonus for beeing pet friendly.

lovely rooms, restaurant, pool,gym and gardens.

of dirty looks in the pool from some of the members because we had kids in the pool but spoke with reception

friendly, helpful staff and great facilities with pool, sauna and gym

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the use of the swimming pool and sauna were added bonus

food both at dinner and breakfast was excellent, rooms comfortable and clean

standards let it down would have been nice to know if there was wifi and don t install smart tvs if they re

i enquired as to room service and was told no, we are far too busy for that

no wifi, mirror in the bathroom not over the sink for shaving and i stayed on the 3rd floor

there was no free wifi

hooks in the bathroom for towels, improved wifi for working, an amazing bath with an incredible view but no

no wifi in the room

some features could use modernising and no wifi

the bar had no bottled water

staff were friendly and accommodating to an early check in which we were extremely grateful for and they allowed

lovely downstairs bar with beer garden out the back

the large room had bottled water, biscuits and excellent wifi

free wifi and satellite tv was a great bonus

the jacuzzi spa bath is a real treat and a pleasure to use

journey from norway to manchester then on to kirkcaldy the hotel couldnt provide us with food or room service

bar staff and also reception staff were brilliant ,great customer service from all

great room, loads of parking, excellent food, and great staff. what more do you need

room service

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

no signal unless hooked into the wifi which there is free access too

the owner was very pleasant and welcoming bed was okay free wifi was good

wifi connection on top floor is poor

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

the welcome and laundry.

no suitable wifi for my computer and it had a hatch through to the bar where they started playing loud music

unfortunately the night we arrived there were about 20 screaming kids running riot around the car park til late

kids running up and down the landing

free parking in the court 10 min walk to the

the waitresses and bar staff were excellent in meeting

breakfast room is the conservatory looking out over the lundin links golf course and across the

the wifi - important as i travel on business - worked very well in my room

balcony at room the view of the golf course at breakfast and staff very friendly from start to

of car parking on arrival

lots of parking

never had breakfast hotel was great and lewis behind the bar was amazing

staff were lovely the view was beautiful parking is available and plenty we had a lovely balcony with a lovely

the excellent high tea, the friendly staff , room service.

parking is plentiful and free

good range of facilities in house laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

of chemicals near laundry room, but that's actually reassuring

also we were on our holidays with 2 kids under 3

the bed mattress was a little springy -pool and spa was very crowded with children and families

location, cleanliness, nice pool, good dinner

year s day for 5 nights, perfect for us and our 2 dogs, they love their morning walk over the golf club to

band from nashville skinny molly ( ex lynyrd skynyrd and blackfoot ) superb music venue and music bar filled

a pleasant bar and great food

were looking to find a room for two night, booked it one day in advance, when all other spa hotels were booked

close to two nice small beaches and a lovely walk alongside the golf course with great views of the firth

we had dinner and breakfast at the hotel, both meals were lovely

system issue, room cold wifi terrible beds squeaky carpets need shampooing parking could be a problem as only

windows in bar area, this means the cigarette smoke from people out the back seeps into the room

parking room was spacious clean lovely bathroom bed comfortable room 20 good in bar amazing

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the bar was airy and open, and the breakfast was well equipped and neatly presented

stay includes great breakfast (kids loved it too)

tv was tiny. advertised laundry service was not available

was very welcoming and cosy, with a lovely bar area

very clean. comfy bed. good wifi

from hotel doing excellent food as no evening meals available though there is a small friendly bar in hotel

nearby to have dinner , lend us umbrella , he is so sweet to allow my friend to cook at his kitchen for dinner

$110 aus dollars for a small bag of laundry. really poor risotto

plenty of parking

the pet friendly staff

night so had to have window open, there was some late night noise coming from bar - but only to be

lovely period property, excellent location and the breakfast was superb

no longer show any sports in bar so we had to go elsewhere for that

room service was very prompt and reasonable

i have room service during my stay and i cannot fault this service

restaurant, bar and lounge are excellent food is fantastic

limited parking.

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

i highly recommend the brulee porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

no spa or swimming pool

lack of laundry facilities

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

noisy droning from fans or laundry in my room

the only thing missing was onsite self service laundry facilities

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

we were offered free round on second occasion and free laundry on first occasion - might have been better to

room right next to laundry had to walk round laundry and staff to get into

an industrial noise like a laundry or something similar

smell from the laundry room

the chocolates and rose petals were a nice addition

bar staff very attentive, but too many and trying too hard

late check out at 12 a bonus too

location (and view from window), exceptional service from staff, great buffet breakfast and close to the city

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

free 7kw ev charger - kept tripping out but there were no other users so managed to keep car charged up

signal and wifi signal in our rooms were not great, but could have been due to weather conditions at the time

the reception staff and bar staff were always chatting away to us and our kids and actually took an interest

the hotel even put in an extra bed for us so the kids had a bed each

there are good laundry facilities and clear

laundry and kitchen facilities are good

the laundry facilities were good but process needs to be

the instruction in the laundry room isn't very clear

superb facilities including kitchen and laundry

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

card for using the laundry was not available for two days, and then the magnetic door broke to the laundry room

having the self-serve laundry facilities in a separate building from the residence also worked very well

like kitchen things, iron boards, laundry room are easily accessible

laundry service

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

very responsive to any question, comfortable beds and great room service menu

room service breakfast was amazing nothing was too much trouble

the bar and drinks on offer are extensive, and very good

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant

the room service meal was delicious and we will be back to eat in the restaurant based on that

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

for stuff like laundry

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

the wifi was slow most of the times. the wash-hand basin was small and difficult to use.

quick and excellent laundry service

location and had a kitchen large bathroom

excellent wifi

the art everywhere is gorgeous, the bar has a great vibe, and tony the whisky guy is full of amazing knowledge

+ size of the apartment (surely more than 40 m2) including a fully equipped kitchen, a giant coach, a living

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

no laundry facility and valet laundry pricing is outrageous

it would have been nice to have a laundry room to be able to wash clothes.

it very noisey from 6am,laundry getting delivered right under our window

they do provide laundry service to a company in town, but you pay for each article

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

lovely bar area

the snug bar area isn't very obvious

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

early check in, smart room, lovely bar and breakfast room

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

rooms nice with complimentary mini bar of juice , tea cakes , and water

bar wasn't charged for and small bottles of milk instead of stupid little cartons

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

room was very close to the laundry facilities which made our room and surrounding corridor very hot

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

full sized laundry

besides being able to do the laundry and have your own breakfast at the hotel (might have been a bit hard to

laundry room very useful although you do need to load money onto an app

they provided us with a fan and with laundry detergent for free

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

even laundry detergent was given for free

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

arrival, there was some old laundry left on the top shelf next to the safe

and next to the cleaners laundry room

laundry service

i would have liked a small bar fridge to store luch in the go things

in the room there was no info on wifi or room service

wifi was not operational (despite alternative solution from staff) for streaming services so

the staff on desk and in bar and restaurant were excellent couldn't do enough for you

food and bar was outstanding; the room was elegant and the facilities were perfect

is excellent, quaint place with a lovely little pool, and absolutely silent away from the hustle and bustle

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

location, gym and great beds.

the gym was excellent

gym facilities should be provided as part of the hotel s facilities and not as an additional

we enjoyed drinks there on both nights (we also enjoyed the discount applied for not using the laundry service

that was way better) - our room looked out over back alley with boxes/trolleys of something - laundry

lovely bar and breakfast was amazing

the hotel bar was great for a pre-dinner drink and the restaurant was delightful

towel rail did not work, so had damp towels to use, as we had opted to save energy by having no room service

it also provided a guest laundry, and a light complementary breakfast if you require it

there is also a free laundry service if needed which is handy if you need to wash your clothes

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

brand new, modern hotel with total room package, laundry and breakfast

love the decor and the staff friendliness, love the front bar area

lack of room service/restaurant (other than for breakfast).

the bed was comfortable and the wifi worked first time

bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet

very comfortable beds and an actual bar fridge

would have liked laundry machines

no iron in room. have to go to a laundry room . basic for the price.

laundry offer was very expensive.

sound proofed - the staff were so incredibly helpful and polite nothing too much trouble - great bar space to

and big difference was that seems popular to used as just a bar on gf

a must do is the rooftop bar overlooking the square with views across the forth

both the dining area and cocktail bar were outstanding

brought my dog with me and was absolutely shocked at 100 charge per night for having a pet

expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty

i loved the room service in this hotel as they take care of the details and thier toiletriesand amenitiesare

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

all the leisure facilities were available for use which was disappointing as at my own gym they are available

great location, fantastic room, great room service

the swimming pool was quiet and perfect for an afternoon with the kids

a little noisy - room must have been next to the laundry or kitchen area or something.

no laundry sunday.

on our return from one outing, we found that the housekeeper had arranged the kids' bed with their soft toys

on our return from one outing, we found that the housekeeper had arranged the kids' bed with their soft toys

the wifi did not work at all nor did mobile phones rooms could have had better soundproofing - could