only stayed one night but everything was first class, we will be going back, lovely breakfast with good choices

delicious breakfast and dinner

was good. breakfast was nice. gentleman was helpful

coffee, tea and milks were topped up and breakfast was left out for us for an early start

bar staff friendly and all good

i was a bit concerned that the bedroom over the pub bar might be noisy, but it wasn't - we slept well in a very

lovely bar staff, and great selection of drinks

place, great staff, clean throughout, excellent breakfast, very good food, cozy and comfortable rooms

the breakfast room was welcoming and the view of the garden and feathered friends was delightful

breakfast was lovely

bar staff reserved me a table in the restaurant when it was full which was not requested but very

the staff did so much to make it a romantic occasion with red rose petals on the tables

hotel accommodated us with an early check in

there was no heating in mid feb and no tv wifi or breakfast

our only comment would be wifi on devices or tv would be intermitent

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

room was spotless wifi brilliant nice and quiet area.

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

the room seemed to be above or close to the laundry and you could hear it most of the night

we asked for room service as we had taken our daughter to university and were very tired

interior design, the grounds, the staff, the service, the bedroom, the bathroom, the bar area, the food

the lovely receptionist came and told us in the bar when the food was ready

we decided to get room service one evening and had our a la carte dinner delivered to our room too

we had room service on 2 occasions

bar food was delicious

evening meals were quite expensive, especially the kids menu

evening meals were quite expensive, especially the kids menu

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

nothing i didn't like but wifi was a bit patchy in our room.

pool was a child free zone making it perfect to relax around

seeing as we didn t use anything from the mini bar or room service i feel like the money should have been

the first night i had good wifi signal and bandwith, the second evening i couldnt complete a conference call

breakfast was most enjoyable and was delighted to find weekday breakfast was served until 10:00

times the service in the bar and on the terrace was a little slow, but generally staff were friendly, courteous

grounds are beautifully kept and the spa facilities are 5 star

making restrictions on pool is not fair if u booked hotel only because pool for kids

the hotel does provide 24hr room service so if i hadn t managed to get a seat anywhere at least i d have

there was a charge on our room service bill for bar drinks (we didn't have any)

reception staff at check in were very good, as were the staff who dealt with the room service

able to swop our room as i forgot to ask for a bath size of room service v good

some of laundry was stained

lovely gesture from hotel as they put a anniversary plate of fruit and petals on the bed in room and evening

the nautical theme continues with the bar front being made from the hull of an old fishing boat, a photo of

team, comfortable, clean room, good breakfast, excellent location with great views and easy parking

views ,room , parking and location .

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

after unpacking and settling the kids for bed, i was horrified to find the duvet in the double bed was damp

we paid for late check out and we had breakfast in the morning

also we were treated to free tokens for the laundry, which was kind and free parking

everything except the food. the laundry was a bonus.

as world travellers, we loved that there was a guest laundry

guest laundry is a great idea

all the little perks, the laundry system, the maintainence guys and complimentary muffins

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

the facilities were great and the kids enjoyed swimming in the indoor pool

more ev charge points needed

excellent and helpful room service attention. to detail

the only down side which was completely my fault was getting carried away ticking boxes for room service

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

room service food looks so good but we weren t there long enough to try any

extras really appreciated - late check out time great, central location close to the university great, great

very friendly staff close by the city center nice food and atmosphere in the bar clean

bar and front room area, perfect location

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

no mayonnaise to go with a bacon sandwich at breakfast if i was to be picky, can t think of anything

hotel coped very well with us having a pet -evening meal served in the bar with our dog and breakfast

i was also very impressed with the free wifi and netflix that was available on the tv

room cleanliness and size, wifi, proximity to town centre, chloe on reception was fantastic

good breakfast

free breakfast included, clean towels, free wifi, super comfy beds

it didn t have its own car park and no full english breakfast.

not much choice for breakfast

the bedroom a laundry and dry cleaning service available

my room service was delivered quickly with no hassle and very yummy

quite noisy at times though due to location and events in hotel meant lots of kids running around early in the

breakfast was great-full english and plenty for the kids

clean , comfortable, great bar and restaurant downstairs 1 min walk to plymouth pavilions

the kids enjoyed the swimming pool and tennis court

we really enjoyed the swimming pool and spa facilities

tennis , table tennis ,pool table and swimming pool great for kids

food is always excellent and it is also so nice to use the spa facilities

the use of the gym, spa pool and sauna were excellent

the cost for laundry was quite expensive

free parking

not a lot i can say could be better! it had wifi, it had on-suites in the room and a heater!

there is ample on street parking available which is free

wifi was a bit unreliable. no good eating places within easy walking distance

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

no wifi in the room

was some kids in the breakfast area that need a volume switch

we have no issue with pet friendly hotels but at one dinner there were 10 dogs

after one hour and one message never answered i had to get dressed and go to reception to get 'room service' at

the staff were lovely made us feel very welcome, and the breakfast was suberb

with reception who approached the guests and the noise stopped for a couple of hours) no room service

no free wifi

with our dog so we appreciated that this was no bother and we were offered breakfast in the bar area which can

spoke to kitchen staff lady who was exhausted but wonderful

oster) lots of parking

didn't need the laundry but saw people use it

lovely helpful staff, especially at the bar and restaurant

toiletries and towels provided, perfect for a couple of nights & pet friendly, swimming pool onsite all staff

swimming pool opening times and lack of gym

good parking right next to chalet

great location and convenient parking next to our room

very weak wifi, when it actually works.

wifi in our room wasn't the greatest (probably owing to the thick walls of the pub), but we managed

really pet friendly and staff lovely

food in the pub was really tasty and the bar area was a nice place to chill out and have drinks

tv and free wifi

came down to welcoming friendly staff for breakfast, wide range of buffet breakfast items followed by excellent

breakfast was cooked to order

also the wifi kept failing in the bedroom - so it was hard to work

lovely room, friendly staff, great breakfast

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

location, easy parking, storage within room

the breakfast was amazing, a variety of options and a lovely cooked breakfast

great breakfast and bar menu which was also very reasonably priced

this hotel, lovely friendly staff, comfy beds , great breakfast and a wonderfully relaxing gym

the facilities around the pool were excellent

the breakfast was also fabulous and the staff super friendly

the dining area and bar has a lovely ambience

parking outside the property on the road

wonderful cooked breakfast and excellent evening meal

better wifi connection

the salmon breakfast option.

breakfast, friendly helpful patrons

wifi slow and seemed to have some issue

great food and drink. very friendly staff. great breakfast.

food was excellent, great choices at breakfast

having laundry facilities is a great plus when doing a long trip

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

is ideal, plenty of parking

kids loved the pool but i thought it needed a good clean and the jacuzzi bit was the same

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

great breakfast and great evening meal too.

golf tour group booking for 12 people week of 27th june

the bar was great, extra points for letting dogs in the bar

super friendly helpful staff, amazing quality and choice of breakfast which is included in the price

lack of choice in bar menu

and then the breakfast

hash brown for breakfast tasted a bit dry and not especially recently cooked

parking is easy at the hotel; the roads, however, are very narrow single carriage

the bar food at lunch was

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing