i was really nitpicking i would say that the room was a bit too hot and the main pool could have been a bit

we loved the spa and the outside area where we could enjoy a glass of wine before supper

loved the location, lots of parking

location, easy parking, storage within room

breakfast was filling and the staff were very attentive

staff; informality, cosy bar and restaurant with excellent food and beverages

wifi very variable. poor in our room.

nothing really, though parking can be a bit difficult at certain times.

very good breakfast and the dinner was outstanding

only downside was the parking, but i understand there is a car park nearby

poor wifi signal

great location and convenient parking next to our room

food in the pub was really tasty and the bar area was a nice place to chill out and have drinks

the bar and restaurant was very welcoming and cosy

purpose built apartment accommodation was very nice. food & bar service was great.

breakfast, friendly helpful patrons

beautiful location,easy parking very clean &comfortable room

get a signal either on 4g or connect to wifi unless was in the bar area but wasn't too much of a

breakfast was ''full english'' or large selection of alternatives

we ate in the pub both nights and the bar staff were very lovely and the food was of a really good standard

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

having laundry facilities is a great plus when doing a long trip

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

of self catering, local take-aways or room service for eating in, the pool was great for the kids, the pub was

a good distance and there are no paths along the road into kingsteignton so it's not safe with kids to walk into

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

many hotels welcome you with a pet

golf tour group booking for 12 people week of 27th june

small folder of info in our room would have been a nice addition: wifi code, instructions for the tv, and perhaps

the site says wifi in public areas only but it's in the room

it took several attempts to get laundry and room service debris collected from our room

also laundry service was so nice

gym is small and not well maintained for a place like this the nespresso machine in our room didn't

big shower, walks around the estate were idyllic, amy on reception was fantastic sorting out my room service,

this is a very different type of stop over and we took advantage of pre-dinner drinks in the oak bar and dining

bar restaurant produced great food at great prices and all the staff were friendly towards us and

excellent size room and good facilities parking very easy staff all very helpful and friendly

was fine,i was only there for 1 night ,i left very early and had help from a lady in the kitchen who was very

wifi time was too short

wifi was patchy, coverage could be improved.

pet friendly and accommodating for late arrival and provision of a travel cot

no kids meals

there was free wifi neither of us could get our devices to link to it

not get wifi in our room

wifi didn't load up in our room (25) and my boyfriend noted the shower pressure wasn't great

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

the bar was closed which wasn't a problem, the only issue we had was that there was no wifi throughout the

location was perfect ,plenty of parking and facilities surrounding

no wifi

excellent early check in

wifi no need to log in spacious room and you had a bath separately from a shower and bathroom was

i did have a view of the laundry bins from one window but i just looked out of the other window instead

interrupted by either the air conditioning going off loudly every 10 minutes, or staff pushing laundry trolleys

dogs welcome in bar area and i believe a small corner of restaurant

breakfast couldn t fault

everything, pet friendly

easy parking

of parking

of the hotel, helpful welcoming staff, clean, delicious food, onsite ev charger, garden

- we should have booked a longer stay secondly all the staff were exceptional from reception, bar staff, cleaners

bed comfortable and room clean, there was tea/coffee making facilities and sky on tv plus free wifi

there is only one laundry room for common use and will be charged if you stay less than 7 days.

laundry could have been included. thought it was when i originally booked.

catering not having to get up early for breackfast or cleaners laundry (free)

mhch trouble also had a laundry facilities on site for a small charge which was a plus, nice extras was in the

few times and deffo recommend highly location is brilliant and bus stop close by free parking laundry service

i didn't like staying in the bungalow we could hear the noise from the laundry room all night.

room was dated and our room was on the side overlooking the laundry room

laundry man mainly but also cleaners i think, never an issue here before

room was small, super noise, because of the laundry in the back, i was in room 59

great to have a laundry on-site

tiny with a rusty bottomed bath with mould around the edges, laundry room underneath so constant sound of

chairs in main bar were uncomfortable

the spa and bar area was lovely

restaurant was lovely, cooked and continental breakfast

facilities are the best in torquay 25m pool plus family pool, hot tub sauna and steam room and gym

breakfast choices, more than i could manage

we didn t get a chance to play tennis but managed a game of golf on the mini 18 hole putting course

t the most kid friendly hotel- more geared up for adults to have a relaxing night away from the kids

lack of choice in bar menu

no meals, due to covid, but a copious breakfast hamper is delivered every day

hotel needs updating: faced with 2ft pile of laundry in hallway when leaving lift on 2nd floor upon arrival

very noisy on sunday morning when laundry lorry was unloading etc as it was very early

the en-suite bathroom had a corner cut out to make room for a laundry cupboard

guests expected to do their own room

was no wifi signal/ mobile data signal on any of level three, the management could please look at

lovely hotel and swimming pool added bonus

very clean good size of bedroom really good all everything was in the kitchen alover it's was fantactic love

very comfy room was clean pool was therapeutic lovley architecture variety of pools was excellent gym was

gym definitely needs an upgrade, felt like i was in an 80's gym

also a very plain selection of cereals for kids

extras hair dryer, fan, jug of iced water, ironing board with nice clean steam iron & laundry facility at a low

laundry room with washing machine and iron

to stop their laundry trolley from rolling down the hill into traffic

om 221) breakfast was really nice the staff was nice and arranged early breakfast for us the kids enjoyed the

perhaps put more information eg rooms map and wifi password in the in room information folder.

laundry also the same was woken every morning starting at 6am

the laundry delivery at 6

also enjoyed the spa facilities and have to mention mel who provided such a professional service that makes me

car parking was huge and wifi decent

check out is 10.00am a little early if you want a swim or to visit the gym before breakfast.

didn t experience gym or

side location was challenging for seniors but this was more than adequately delalt with by the shuttle service

location is wonderful, staff are super, breakfast delicious

spa great

fabulous location fabulous hotel fabulous spa fabulous food outstanding service highly recommend

excellent laundry service

also the pool and gymnasium a little

the grand hotel, the receptionist on duty was most obliging and informative concerning pool and gym facilities

and helpful staff with just the right facilities for a most enjoyable stay, pool staff also most helpful and

wifi in the rooms poor. breakfast not the best.

room smelt musty and was very poor quality in the en-suite bathroom the wifi was non existent in the bedroom

best quality was pet

very good breakfast also bar food dinner execlent

location, good food, kids loved the pool and hot tub

was expecting a possible gym and sauna experience but in another building behind kitchens area , unhygienic

all the laundry outside my room

the staff were lovely and very polite it was good the bar was open when we arrived back from our evening

the wifi connection could be improved.

no bar meals on sun

on where to go, the rooms where clean and in good state of repair + very comfortable ,a good bar area and large

breakfast staff friendly next to a dog friendly beach view from bedroom breath taking happy relaxed

x ev charging points location - quite and very close to torquay centre

friendly staff, location & ev charging thank you to clair & pavlo

the evening meal and breakfast were very well presented and were to a high standard

pet bed is not provided, no air con, we were so hot which is uncomfortable to sleep at night.

able to connect to wifi we tried all combinations with spaces and without spaces, maybe show the password on

although we didn't use the bar it is a nice addition, giving an option for a relaxing bottle of wine in

very quietly .good bed,good food,save parking ,adults only,no dogsperfect

very quietly .good bed,good food,save parking ,adults only,no dogsperfect

the hotel itself is beautiful and there is ample parking and it s only a short walk to the stunning harbour

adjacent is a two story building which seems to be the laundry facility come store room

was situated above the laundry room which was active until 2:45 in the morning, when i mentioned it to the

we only had a bar meal, but the food was lovely and plenty of it

charging 15 a night for parking room service sandwich average

on our last evening, the kitchen extraction fan pumped unpleasant odours of frying and garlic into our bedroom

although there was a small con with my laundry initially someone forgot to send it to the laundrette this

they had no towels, issue with laundry.

no laundry

filling full of ale flavour and beef, instead a 35 min wait for a meal i would prepare for the kids if i was

hot chocolate from the machine in the breakfast room was dreadful.

piles of laundry, delivery of bottled water even turned up and was stored in the hallway, temporarily

the wifi in our room did not work.

room service was stated as still running on the room info sheet we received but when we called to

due to covid the spa and gym were closed but the hotel itself was still lovely

very impressed with the overall outstanding quality of features and rooms of the hotel (library, pool, spa, bar

was no working tv and no working wifi got woken up in the early hours of the morning by a drunk person making

the tv worked fine but the wifi was dipped out every now and again

there was no wifi

noisy, people above us banging and shouting all though 2 nights , needs improving tv and wifi, we had no sleep

good budget option, but i was alloted same room with slow or no wifi

picked the hotel for the food menu- i didn t realise my children would have to pick from the kids menu especially

a bit techie, i found the wifi very weak and not always available - i appreciate a lot of people will just

not even a lifeguard despite young kids swimming

i was only booked in for breakfast which was excellent

wifi wasn't great in the evening no switch at the bedside for a fan

amazing service, a lovely bar and conservatory with a log burner to chill out next too

thank you to all the staff for being so friendly, including amazing cocktails from the bar staff and a special

it didn't both us too much there were a couple of occasions that we could of done with the wifi code, this wasn

oh and the bar does great cocktails

on the small side for business travel as not enough space for me to work and to eat (when i had room service)

i arrived at 22:15 after a long day my room had not been cleaned and i found the dirty laundry of the previous

dirty laundry was left outside someone's room for the duration of our stay

laundry delivery lorry at 6

the room and with the window open it was extremely noisy during the night and especially when the laundry delivery

waiting for lift, three staff pushed in front with laundry and just left us standing