didn't need the laundry but saw people use it

second stay here, was exceptionally clean, lovely beds, pool onsite & restaurant good value for money lovely

lovely helpful staff, especially at the bar and restaurant

parking out front of our tamar , and having seating outside the room

parking was tricky outside suites

the cost for laundry was quite expensive

the normal facilities tv,kettle,and decent draw and wardrobe space with ample sockets and good wifi

good comfy bed,wifi,parking and breakfast.will visit again.

excellent wifi

all good except for wifi, pillows changed as requested, clean and well located, would use again.

ran out of cheese and ham toasties only a couple hours into late night room service

fleets location was good with a big free car park & free wifi

the spa, swimming pool, the value for money

were brilliant, both in restaurant private function reception and pool

loads of parking good wifi

the bedroom a laundry and dry cleaning service available

charged for two glasses of milk for kids

charged for two glasses of milk for kids

the breakfast was nice but a little expensive, especially for the kids who don’t eat a lot

young bar man absolutely fantastic made our stay

breakfast was

cracking pub just down the road, but great bar at the hotel too

bar and front room area, perfect location

their breakfast, phenomenal, the building/its interior are done to a high standard & it felt like hone

cheaper bar drinks hallway light shone underneath door and made it a bit difficult to sleep

it didn t have its own car park and no full english breakfast.

free breakfast included, clean towels, free wifi, super comfy beds

good breakfast

room was good, bed comfortable. wifi excellent. needed that for work.

room was nice, breakfast was good, dedicated staff and good location

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

room for our children the room we were put it was on the same floor as the swimming pool so the kids loved

like your welcoming, all facilities, swimming pool, spa, breakfast, room services and all staff helpful

loved it, will be back with the kids very soon. thank you

we used the gym and swimming pool that were both excellent

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

bit let down by gym.

staff, wifi worked well, complimentary parking for my van in sainsburys because it was too big to fit in

excellent location, room service breakfast was massive !!!!! great location

were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

hotel with a great bar which also serves food

there is a bar, a restaurant and room service available, and a small shop with things like toothbrushes, adaptor

wifi

by reception staff, and the owner who immediately engaged in conversation when i entered the bar on the evening

maybe just some basic condiments for the kitchen could be provided there.

was left on over night, i think it was the extractor fan for the kitchen, which our family room was above

sized mugs and cereal bowls - loads of storage space - easy access to the hotel including the bar and restaurant

we had a lodge with a newer kitchen which we were happy about as many are dated and not as nice

wifi was a little slow if watching movies on devices so may cause problems if people are staying

quality of food at breakfast was good. plenty of ev chargers

amazing breakfast, and the food in the nicklaus bar was extremely delicious.

saying this it was very quickly sorted but the bar

staff excellent and friendly. spacious rooms. guest laundry was a bonus.

guest laundry only 4 for wash and

all the little perks, the laundry system, the maintainence guys and complimentary muffins

also we were treated to free tokens for the laundry, which was kind and free parking

as world travellers, we loved that there was a guest laundry

there was a charge on our room service bill for bar drinks (we didn't have any)

reception staff at check in were very good, as were the staff who dealt with the room service

able to swop our room as i forgot to ask for a bath size of room service v good

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

the spa is fantastic, with the pool a perfect temperature

to touch the furniture around the room, not knowing whether the room was previously occupied by a pet or not

for the price it should have been spotless, even old rose petals dryed up

great pool, saunas, and gym with free yoga classes

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

the room seemed to be above or close to the laundry and you could hear it most of the night

lovely views, very comfy beds and breakfast was delicious. bar prices very reasonable too.

there was also lots of free safe parking

the lovely receptionist came and told us in the bar when the food was ready

arrived with two kids and a dog in the early afternoon

the bar and restaurant prices were not over priced

everything but wifi weak in some areas

great location-excellent parking. room service

room, welcoming staff, reception and bar area lovely

the staff did so much to make it a romantic occasion with red rose petals on the tables

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

nice selection of breakfast and herbal teas and even a lor barista coffee machine

the lady behind the bar in the evening was welcoming and friendly

very welcoming hosts and bar staff

the bar and meals menu looked inviting and we will return for that

splendid breakfast cooked to order

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing

only stayed one night but everything was first class, we will be going back, lovely breakfast with good choices

delicious breakfast and dinner

more staff required to enable the restaurant and bar to be open on sunday evening

no bar or restaurant open on monday or tuesday

was good. breakfast was nice. gentleman was helpful

wifi tricky

lovely breakfast

ample parking

the parking was amazing as i drive a 24ft long jumbo luton van and the parking accommodates vehicles of

with a difference, having a leisure place next door, help you unwind with a bar cafe bowling, dodgems, amusements

regarding restaurant/bar food excellent in every way - we had dinner one night and two breakfasts all of which

lovely restaurant and bar and with comfortable seating areas

good wifi

breakfast was lovely

to detail and the excellent customer service from the amazing staff scrumptious dinner and breakfast and heavenly

free parking, restaurant on site

sadly the gym was shut due to covid which was disappointing but not the hotel s fault

cracking room and views! great bar and food

the breakfast was great! the gym was brill!

i also liked the gym facilities and used the gym in the morning before breakfast

the bistro bar meals were excellent but almost too generous

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

our only comment would be wifi on devices or tv would be intermitent

there was no heating in mid feb and no tv wifi or breakfast

hotel accommodated us with an early check in

room was spotless wifi brilliant nice and quiet area.

wifi was patchy in the room.

car parking large and able to cope with my large vehicle which i can struggle with in other locations

pet friendly

ease of parking

was nothing we disliked although we would have preferred the wifi to be a bit better

the quality of the breakfast was great good

- bob & rosie very large room, great bathroom excellent cooked breakfast done to order plenty of parking

there was onsite parking, and a lovely pub just a short walk away

thing you need nice decor there is tea and coffee a kettle and a tv bed very comfortable feee parking lovely

wifi was to say the least unreliable also the room was rather cold when we arrived the access to