were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

ease which is good for a lady staying on her own breakfast choice was great getting onto the free wifi was really

thank you guys and wish you all a very merry christmas to all staff including the lovely room service

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

location, pool, comfortable bed

bar service excellent especially small scottish girl, she worked very hard

restaurant and bar good

with some great food served by very polite staff, the swimming pool was an added bonus for the kids and thoroughly

bar and front room area, perfect location

no mayonnaise to go with a bacon sandwich at breakfast if i was to be picky, can t think of anything

well placed, comfortable, friendly staff, good breakfast

wifi not great - bit slow and dropped out once or twice when e-mailing whilst reviewing large files

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

room was good, bed comfortable. wifi excellent. needed that for work.

not much choice for breakfast

i got lost every morning going for breakfast

all staff throughout our stay were friendly and professional, even the breakfast staff

it didn t have its own car park and no full english breakfast.

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

on level 1 , twin room, nice fridge, to good and wifi, , bed was good, has a fan, iron and board in wardrobe,

comfy room good value breakfast helpful staff secure car park reasonably priced

the selection at breakfast was spot on too

the bedroom a laundry and dry cleaning service available

lovely relaxing stay,spa & pool very nice great breakfast lovely staff

room service food was great and the wait wasn t long from ordering it

en-suite was also ideal and spacious, great shower and hair dryer included as well as wifi

were extremely friendly, helpful and efficient, from the check in reception staff to waiters, and bar staff

the cost for laundry was quite expensive

nice quiet area, safe on street parking

there is ample on street parking available which is free

excellent wifi

great hosts , lovley clean place to stay . plenty of free parking outside property.

there was a charge on our room service bill for bar drinks (we didn't have any)

reception staff at check in were very good, as were the staff who dealt with the room service

able to swop our room as i forgot to ask for a bath size of room service v good

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

the room seemed to be above or close to the laundry and you could hear it most of the night

disabled car parking was on the sloping entrance drive - it would be better if it was on level ground nearer

the lovely receptionist came and told us in the bar when the food was ready

don't think you should charge for room service. the price of the stay isn't cheap

guest laundry is a great idea

guest laundry only 4 for wash and

as world travellers, we loved that there was a guest laundry

everything except the food. the laundry was a bonus.

also we were treated to free tokens for the laundry, which was kind and free parking

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

a historic house with exceptional modern spa facilities and bedrooms annexed.

gym and spa area, really friendly, very efficient staff, fabulous vegan/vegetarian menu, absolutely

tv in room was to small room service food was not great

wifi speed was very variable in the room from 0 to slow

the staff did so much to make it a romantic occasion with red rose petals on the tables

kids loved the pool

had an evening meal and breakfast, food was really good and reasonably priced

arrived with two kids and a dog in the early afternoon

swimming pool and sauna was very relaxing, our room was massive we had a family room for two of us and

had a shower curtain with the bath which when you shower constantly sticks to you which is my pet hate i haven

didn't need the laundry but saw people use it

parking right outside our accommodation

parking space around the tamar suites was a bit tricky, especially when there was more than 4-5

good parking right next to chalet

the staff were very friendly and welcoming, and the pool was excellent

no chopping board in the kitchenette.

i couldn't play golf because of heavy rain.

very family friendly, helpful staff, great pool and spa

the spa facilities were excellent, and the large indoor pool with the kids’ water slide was fantastic

the pool & spa are fantastic

only stayed one night but everything was first class, we will be going back, lovely breakfast with good choices

liked that as someone staying at the resort you get full access to the gym and wellness facilities

swimming pool lovely , also nice changing room

room restaurant bar golf course.

a better bar area for children with a pool table would be nice. a park for children?

gym and restaurants. great location.

wifi was temperamental noisy road, despite earplugs being offered basic, noisy bed

wifi tricky

delicious breakfast and dinner

a long day went to bed to be greeted by the best mattress i have slept on was unreal amazing breakfast can't

meals are more like bar snacks - but local eateries were recommended for proper dinners, etc

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

the outdoor pool was pleasantly heated, we enjoyed our 08

outdoor pool & bar, 9 hole golf, view from our room of thurlestone rock, excellent food and staff that

there is an adequate gym in the hotel and a spa pool with kids allowed in the pool all day

spa lift did not work which made it challenging having a mobility scooter but the staff found an

the food and spa itself were amazing and i couldn't fault a single thing

building and staff loads if free parking although it gets crowded in evenings as resteraunt is poular breakfast

plenty of parking

breakfast was great also

staff arranged an early breakfast for me to allow me to get moving

the location was good for us and there was plenty of parking

nice selection of breakfast and herbal teas and even a lor barista coffee machine

lovely room, friendly staff, great breakfast

the food was excellent, we had breakfast which was made by james the cook and nathan and the evening meals were

also the wifi kept failing in the bedroom - so it was hard to work

the lady behind the bar in the evening was welcoming and friendly

there was no heating in mid feb and no tv wifi or breakfast

hotel accommodated us with an early check in

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

good wifi, lots of sockets and very quiet

our only comment would be wifi on devices or tv would be intermitent

there is work still being carried out around the property which is great but we did find the car parking for

nice country hotel with plenty of onsite parking in a quiet rural location, but also not far from a main route

just a few of the great points about the property and surroundings: - very well equipped kitchen including

setting, fantastic staff, best gin selection in cornwall only downside was i promised the kids a swimming pool

was great to get the kids off their phones

some of laundry was stained

lovely gesture from hotel as they put a anniversary plate of fruit and petals on the bed in room and evening

attentive staff and bar area very nice and serving local ales

parking very poor

there is parking by the hotel door but if it is full you may need to use the higher car park

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing

and the fact that the massive leisure centre was just next door was definitely a plus for the kids,for which

comfortable rooms with great wifi

park with indoor & outdoor play areas on site, absolutely brilliant for families with small kids

and the fact that the massive leisure centre was just next door was definitely a plus for the kids,for which

clean my room was breakfast was good and lot of it there was lots for my grandkids to do it not all about golf