property was in a great location, parking available onsite and great views of the water

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

beautiful accommodation and the breakfast was fantastic

will definitely recommend great choice for breakfast

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

the friendly staff despite being very busy. the food was good. the early check in.

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

parking is free on the street outside as well

but disabled access was full of laundry bags

close to ferry. early check in.

wifi coverage & locationof hotel

poor room service eg cleanliness had to ask to have room cleaned and extras like tea bags toilet rolls

bar well equipped

adrian at the bar great service well done

great bar and fine selection of malts

unfortunately we couldn t get wifi but

maybe parking would be an issue during high season but it was easy during winter

no parking

i found out on this trip that i could do laundry which was a big bonus

position of room looked out over laundry collection. window catch broken/loose.

guest laundry on site

dinner was very good with good choices. no laundry facilities

and since you offer laundry service a washing machine that doesn t take several hours to do one load

rooms were clean smell of laundry powder from bedding smelt nice

do the laundry, but never mentioned they charge 6 for it

close to the water and to some cafes and laundry for 6 pounds

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

would have liked to find some sort of laundry room / facility

breakfast was equally good

parking was free and close to the entrance

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

wifi was iffy and inconsistent

we could not get any wifi in the room without leaning out of the window. on the first floor.

accommodating with early check in special circumstances and excellent breakfast included in the price

good location, safe parking for motorcycle, good breakfast , very clean

and welcoming, good breakfast, clean spacious room, good seafront location with parking

wifi available but signal not reaching rhe rooms

only nitpicking but no wifi is my only negative

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

clean & up to date decor throughout, easy parking, very quiet and hot nicely cooked

big plenty of room , nice comfy clean thick carpet all through out hotel , staff so freindly took breakfast up

wifi was weak but to be fair the hotel was having work done on the system, and no restaurant to get

it was very clean room was perfect spacious car parking breakfast was lovely

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

also available: a common living room and a self service laundry equipment

we managed to do a bit of laundry which was useful

disappointed that there was no room service due to covid

lots of little touches such as shower gels, bottled waters, teas, coffees, biscuits and decent wifi all included

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

there's a children's pool and a separate pool

plenty of parking and not too

the hotel is just perfect! the breakfast is delicious. exceeded my expectations

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

maybe due to it being pet friendly and money being tight due to covid

lovely location, the pool and gym. food excellent.

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and

the breakfast is top quality

we used the gym which was well equipped and went for a swim (heated pool) - opening hours were great

and helpful, one lady in particular was super friendly and cheerful and interacted with my kids about pokemon

the rooms were spotless and spacious and the breakfast was gorgeous

food great despite work ongoingin kitchen

it is incredible to have all that and then such a beautiful pool and spa

if you opened the window the noise from the kitchen extractor fans was rather loud

it would stop by 9pm as it was the kitchen fans outside, i strongly suspect it was actually the laundry which

constant overnight noise from some sort of heating/ventilation system in a laundry room.

was loud; next to the laundry and over the kitchen fans

hotel but noise level from laundry room (2 doors up) spoiled stay

air conditioning, washing machine/laundry rooms

we liked the laundry service

location, perfect for very early check in at airport

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets

the hotel was excellent value for money, and room service was very efficient

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

room itself- ground floor opposite the laundry room

i had requested an early check in as we had travelled for 2u hours previously

location is excellent. close to airport. very good wifi. clean and modern rooms.

great staff. lovely bar and restaurant. very nice room.

the bar reception warm friendly the manager james made us feel any future visits could be made for up

wifi is weak and/or inconsistent.

excellent parking. nice traditional hotel, friendly staff and lovely full breakfast

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

reception staff were welcoming and helpful (early check in, offer to help get us to the

a very comfortable room, restaurant handy and reasonable value for money, staff very pleasant, parking

the gym and pool were closed due to covid which is understandable but couldn t see this noted on the

breakfast was a little the same it's a real pet hate of mine to have to go get my own tea and coffee don't mind

the food was lovely good choice on for adults and kids menus

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

a very comfy bar and lounge area, super live music the saturday night

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

the dinner was amazing and the pool and hot tub was a

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

dirty/oily marks on the sheets - perhaps a problem with the laundry

very noicy room due to laundry machines

laundry service

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

very clean and comfortable. nice breakfast suitable for during this time.

there is easy street parking

spotless, parking on site and 1 minute walk from amenities

they were also brilliant and patient with the kids running around crazy

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging

wifi was spot on

also delicious breakfast and very friendly staff

breakfast was very good. staff very friendly and helpful

the bed was very comfortable, the wifi was excellent and the bathtub (yay

the food exceeded my expectations - poached egg on poached smoked haddock for breakfast was my favourite but

for breakfast was wonderful

free parking, easy to find on hiway

the choice and quality of the food was excellent, both evening meals & breakfast

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

laundry was left out as discussed with housekeeping but not done

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

next to the laundry room which was constantly used 24 hrs a day very noisy

had a back bedroom which was near their laundry room

pool, table football, basketball hoop, home cinema, bar, fruit machine and more board games than we

suggestion is a fridge upstairs next to the bar to store drinks but its no big deal really to go to the kitchen

fully enclosed front and rear garden was excellent for kids & family dog.

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

the kitchen did not have a blender and toiletries were barely enough

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

pet friendly

gym was a little small and limited in function, ie no treadmill

the wifi was horrendous

whole place is amazing is are first stay in the hotel and it was incredibly nice experience and pet friendly,

very nice bar with open fire

large comfortable room, very good breakfast, nice bar and friendly staff

i was woken up in the morning by sounds from the reception and kitchen.

plenty of plug outlets, and good quality wifi

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

to have a lie in and skip breakfast, but from 7am, sleep was impossible as the room was below the kitchen

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

are tired and smell of pets

heating pipes made a noise through the night , was off putting and the tv was not working as the wifi was

the maid banging the door every half hour before check-out shouting room service

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

selected this castle hotel because the kids really wanted to stay in a castle

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips

peaful lication with nice restaurants and tge botanic park for kids

great breakfast in the morning

the hotel was clean and the wifi was excellet

wifi is good

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room

i d requested an early check in and it was handled brilliantly and gave to me free of charge

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

the view, also the service at the bar was exceptional.

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

i asked about laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

location is great close to bar and gardens

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the

bedroom was in the dungeons, walked past the laundry room,

beside the laundry, no hot water, and no usb plugs in room

the laundry room music and construction below was very loud and annoying

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

the laundry service was excellent, timely and efficient