laundry broke and swimming pool is a pond. many bring their pets.

was laundry and a rolling bin of garbage in the breezeway constantly

this inn provided everything i needed - except quarters for the laundry

only wish the laundry facilities were not out of order.

chose this property because it advertised laundry facilities- it was a last minute reservation

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

there was ample parking, and we were near dozens of shopping and eating establishments

pool was closed for painting

wifi password was not readily available, had to ask front desk for it

closed, kids playing on elevator, wifi down, ceiling in room looked like it was patched by a teenager

laundry room was out of order!

beautiful accommodations and great breakfast. plenty of parking and good food nearby

the toilet was very low to the ground, like something for kids

really wanted st swim but the pool was dank and full of bugs.

they also had toys at the front desk for the kids to choose from to play with in the

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

of the employees was smoking pot in our room because the room was cleaned but it reeked of pot smoke

non-smoking rooms had been smoked in, including burn holes in the bedding

first room i was assigned (a smoking room) was heavily smoke scented and it was impossible for me to stay in

was moved to another room, only to have to deal with someone smoking pot all night long

the staff could have been a little friendlier. also there was no laundry facility onsite.

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

identifying 'laundry/valet' on website misleading- very disappointed the

no wifi / internet all week

when i get to the room and open the door the room is full of dirty laundry

free shuttle service from the airport laundry facility

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

close to airport and shuttle service

the front desk where the guest laundry room was located

she volunteered to get me ice and an extra set of laundry for our third

(i wanted to hand wash some laundry)

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

was great - neighborhood questionable as i was approached in the parking lot for money by a man

it had its own bar and restaurant with how much you are paying i would include at least the breakfast like the

the sheets were not changed, there could have been better room service.

parking layout is goofy

blinds to keep the parking lot lights out of my room

also sad that the gym wasn t 24 hours

the staff was really friendly especially those who worked the bar for breakfast they were very informational

so i had to pay for breakfast at the bar

hot tub wasn't working the day of our arrival and the indoor pool was cold

the gym was very nice with good equipment

amount of parking spaces were not sufficient with two large moving trucks taking up multiple spaces each

no laundry room there are no places to do laudry in that town

details said it had laundry facilities and this was a major reason for booking this hotel

they need a guest laundry

no laundry available

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

laundry room had dead bed bugs on floor and on top of washers

the breakfast.

wasn t told about the $75 pet fee u til i got there and i was too tired to find another hotel because i had

room with studio kitchen - so wonderful to have especially during covid

happy about a 1 night $50 pet fee that was not disclosed on the booking

laundry room was only one machine and one dryer

pool was closed

guest above me had kids that was being disruptive, jumping a lot

there is a nice little gym ( we didn t take advantage of; to tired from travels)

guest above me had kids that was being disruptive, jumping a lot

there was a free laundry

of walking lots lots of space to walk through the directions not many options to eat no room service could never

that a large sheraton like this would have more eating options like full resturant, roof top bar, better bar

valet , the bar staff were excellent also

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

i like the availabilty of the parkibg deck and free brewkfadt and wifi

breakfast was limited, sometimes without coffee or eggs which are the minimal, no room service to clean the

the bkfast was delicious and the pool was inviting

breakfast was good, the pool was nice and the entire stay was great

pet fee of $175 seemed outrageous

the room service was

location was good and gym was well equipped

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no

coin laundry was

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

staff was very nice and they had laundry in the hotel

comfortable. quiet. convenient. clean. good breakfast.

heated pool was fantastic and the rooms were comfy and just big enough for us to move around without

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

room was fantastic and pool was definitely

the location and the fireplace.

pet friendly (but fee is high)

will say the bathroom was not clean and there were several items in the kitchen broken

we love the pool and the breakfast

great breakfast - pool temp was nice

clean , great breakfast , easy to get to and lots nearby

was excellent and breakfast was very good and appealing

breakfast was good, pool was clean, staff was great

location was perfect, the pool deck was awesome too. restaurant was closed due to covid

advertised room service but didn't offer it

close to the airport, complementary airport shuttle, comfy beds

not being able to reach anyone for room service the entire stay.

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our

food was mediocre and sitting in the breakfast area, we ended up having to wait for all of the room service

the restaurant/ bar wasn't open but only because of the covid-19 virus.

was super friendly from valet, front desk and bar staff

the staff was amazing. the bar was wonderful and the breakfast was delicious

comp breakfast good, good service.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

consistent trouble with wifi despite full bars, so i had to use other source for connecting to internet

ago and the price for this room was $125 less, much larger room, much nicer staff, large free breakfast and free

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

i arrived late, it would've been nice if the bar was open later than 10 pm.

wifi sucked couldnt even get on internet on my laptop

also, the bar stunk, literally like burnt plastic and cookies

very convenient to uab hospital... snack bar and starbucks was handy ...clean

i also love the fact that they had a laundry room and a indoor gym

loved the little kitchen in the suite.

was next door to an all-girls kids' sleepover; they were super loud all night and early that morning

a family friendly hotel with a nice pool and even gas grills for barbecuing

we have to wait in the lobby which is nice but no wifi till formally checked in

parking limited with no provisions for handicap parking.

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

great pool, ideal area for exploring birmingham on foot and within walking distance to the beautiful

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

$20 dollar parking, $5 drinks snacks, $75 dollar pet fee

i did not like that the employees would come out of a door by the pool and smoke

check in was delayed due to housekeeping and laundry.

breakfast was nicely prepared and ready at the stated time

everything including location. breakfast was good. parking safe and excellent in front pf hotel.

enough parking

this hotel was super clean with excellent staff. the pool is the main reason i'll be back.

laundry good and easily accessible and not expensive

laundry

room service was lacking, had to call to get fresh towels and coffee 3 nights in a row

furniture was a little uncomfortable and carpet had pet urine stains

hugs and comfortable room. nice pool

no guest laundry available to wash sweaty clothes from the fitness center

did you actually have to sign up for a time slot to use the gym

did not like the fact they do not tell you ahead of time there is a $75 non refundable fee for a pet

it was very clean and the breakfast was amazing!

hotel was picked primarily because it was pet friendly but the website did not mention a pet fee

breakfast was good

breakfast confort location security

music in parking lot

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

wifi is very patchy, constantly cutting in and out

huge place, right in the center, spacious parking lot.

breakfast is rubbish, i go to the big bad breakfast bar across the road.

the pool table and bar area gave it a nice addition

first day we were there we went and bought swimming trunks for our boys to utilize the swimming pool and the

our pet was well received and we enjoyed walking to restaurants

they made such an impression on our kids they remember them

staff accommodated special requests. laundry facility on-site. comfortable bed.

bar choices were too limited

we loved the pool location with older kids who we could watch from our hotel room patio

was great loved tha pool and room was clean and well organized

we loved the pool location with older kids who we could watch from our hotel room patio

the pool must have been heated because it was very warm and it is august so not refreshing at all

nice pool and spacious parking lot

the breakfast was excellent

pet friendly

the breakfast was good, with a diverse selection

i was traveling for work and was looking forward to time by the pool with a good book in the afternoons

pool closed at 7pm.

for dinner saturday and came back to not a single parking space left

they had all the right breakfast choices. something for everyone.

outs already which was total bull crap because i walked outside to smoke after that and the parking lot was

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

my room was a non smoking room but smelt like smoke and cat urine.

no laundry room and the bed had me itching

people check out, wash the curtains, steam clean the carpets once in a while, use better quality laundry detergent

smoking room. looks like i chose the wrong room not realizing it was smoking.

great pool

free wifi, down comforter on bed.

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

clean room, pet friendly, excellent breakfast choices as always

i loved the complimentary drinks and free meals twice a day. my kids and i loved the pool.

thirty minutes away from this hotel and have stayed here before because my son loves their pool and kickback

great staff, full breakfast, and nice laundry

couldn't get their wifi to work with my device despite it doing just fine at other hotels

was falling apart, holes in comforter on bed, paint on the curtains, weird smells in the hotel, pool and gym

were true about breakfast, i had switched from the quality inn across from this hotel that promised a hot

the breakfast was great plus the location

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

also, nobody answered the phone for room service etc

the air conditioner was not cool enough, the gym and pool were under maintenanceud83dude12

room was very nice. very clean. had an inviting bathroom. my kids enjoyed the room.

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

it was clean and neat and the breakfast food was good.

room was very clean, staff very friendly, continental breakfast had good variety of options

no microwave in room and no disney channel for kids

only one washer and dryer did not provide change for the laundry services

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was

indoor pool & gym

prices at the bar were sky high and ridiculous

bar staff was very helpful and friendly service

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

was the worst and the weekend breakfast could have been what they had during the week with the waffle irons

room for the kids and i to move around comfortably

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

day of driving, it was so nice to settle into a clean, spacious room and then spend time in the pool

this is a very clean hotel and the staff are helpful and nice people. breakfast was good.

nice room relaxing breakfast area

the wifi connection was not very good which was frustrating.

they were able to get us an early check in

there was no parking when we arrived

parking, and location.

clean / good location / breakfast

n/a. didn t take the to go breakfast

no laundry on site:(

there was no laundry bag available in the room for carrying out our dirty clothes

place is located on a steep hill which can be tricky navigating and parking

had my grand son with me and he wanted to get in the pool it was a little to cool for him to be getting in the

the pool gate was rusty and hard to open and the bathroom door handle was broken

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

i like having a full kitchen available and laundry facilities

large and spacious clean real full kitchen separate living/dining tub and shower comfy beds

breakfast is lacking but coffee and muffins i guess is on when you have several restaurants in the

loved the lobby and the outdoor gazebo and well lit parking lot

the surrounding area and at times the parking lot are sketchy and a little scary

quiet location and well lit, clean parking lot

most places i stay have a full breakfast, i

laundry was onsite so we got the uniforms washed and ready for the next days game

actually asked twice wifi didn't work on androids

when you check-in includes the reception desk giving the keys, mentioning the room number, give wifi information

the mattress was to firm for me and the breakfast wasn t much to it.

pool closed for repairs.

pool, fitness room, free wifi, and laundry room

smoking room and brand name shampoo nd conditioner. but still not worth the stay

was suppose to have a non-smoking room

non smoking

the room was non-smoking, but it smelled of smoke, but not enough to complain.

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

parking lot was restricted by re-paving for 3 nights

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

the staff was friendly to all my girls as they were being kids

the breakfast bar was fantastic. everyone was friendly.

needed to do laundry and was advised i needed $3

i also liked that they had laundry facilities

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

he stated that he didn't know because there were no one on the property until the next day to do laundry

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

pool, hot tub and gym was closed

room service for clean towels etc

no waffles for breakfast

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i couldn t sleep or my kids til

it feels more like an apartment than a hotel room with the kitchenette

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

great location and amazing parking!

could not access wifi in our room (127)

shabby hallways loud and littered with used laundry and trash long term stay tenants very

don't have coins available for people to use the laundry services

comfy bed, big room, good breakfast and even had a laundry room

luggage carts available, was given a laundry cart to bring our stuff in

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

asked for clean towels, and only received 2 for 3 guest because laundry was being done

no laundry facility! pool was not working or not ready to be used!

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

also a laundry room would be nice

the hotel was nice, beds were comfortable and clean. guest laundry was free.

i love to having our own kitchen setups everything was just on point

very nice property, loved the suite with the kitchen.

they should also have a towel station or something with dry towels outside by the pool

booking.com showed this as a pet-friendly facility but didn't indicate the $75 charge.

my kids slept on the pull out sofa and scratched all night

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the coin laundry was very accommodating

liked use of laundry on property

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

the location, the size of the room, the laundry room and the pool!

convenient laundry room

a dollar bill changer would have been helpful in the laundry room.

for a laundry room and fitness room

on-site parking. laundry facilities. food in the morning and evening.

the kids had fun swimming, eating popcorn and they serve great dinner, snacks and breakfast

the free laundry, the outside grill , the room , the quiet hallways ....

free laundry for guests!

free laundry facility is a great idea

the laundry room was kool.

laundry facilities. outdoor patio with grill. location.

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

nosy. my room was located by the laundry room. also had noise above my room.

location to restaurants favourable, nice pool area and laundry facilities.

bed was very comfortable i like the lounge area i liked that there were laundry services available and

i had to constantly ask for housekeeping to get my dirty trash and laundry

parking, free breakfast, very clean and quiet, friendly staff

hospitality of the staff, the ease of check-in, the ambiance, parking safety, the breakfast was

parking area has security patrol

super clean and had an amazing breakfast

were happy with our stay and the breakfast

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

due to covid19.all the recreational activities were closed including kitchen,bar,pool area.

well lighted parking lot with sufficient parking spaces

no food or bar available. construction in progress. a little pricy for what was received.

every area was clean including the laundry area.

laundry room on site and very clean

the kitchen was stocked with clean dishes and supplies

parking spots were hard to come by

nice to have kitchenette!

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

pool hrs and tv remote

we could here it from the parking lot

pool

swimming pool had lots of dead gnats in it , and when i asked if there was a pool strainer , one of the guys

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

waffle could be added to the breakfast menu

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

the breakfast was not that great

the beds were very comfortable and breakfast was good