the laundry requires quarters, but there is no atm or change machine on site, and management didn't

pool was very cold, but it was really hot that day so it was bearable

was consist of 2 rooms and small kitchen

i liked the area i needed to be in. felt safe and plenty of parking.

but no issue with sitting in the parking lot

staff was exceptional. clean. good breakfast

liked the included breakfast and that the hotel was able to allow us to do early check in

asked the girl at the front for the wifi code so that i could access my booking details since i am from out of

was dirty, smelly, no wifi, doors and shower was broken

pleasantly surprised - facilities were clean, staff efficient (especially gentleman who handled breakfast - he

didn't work most of the time -laundry out of order and not free as advertised

location, laundry option, internet

laundry machine was broken

we were told the laundry was not done yet

laundry machines could have been better but no big deal

comfort, space, laundry facilities, complimentary coffee.

& sunday morning it seemed like the kitchen staff was little slower, due to the extra large amount of people

the room was large and comfortable; the mini kitchen seemed well equipped but we didn't

so, we weren't able to access the pool or the gym

access tv's hdmi input to utilize personal wifi channel server

i didn't need to wash my cloth but found a laundry room as

pet friendly hotel (with a fee) that provides simple complimentary breakfast

breakfast was ok. no breakfast meats...only ones in already prepared sandwiches

there was a big group ok kids who were running and jumping in the pool all over

breakfast was very good

housekeeping lost a swimsuit in laundry

the food was great complements to the chief , we loved the location, the new gym was amazing

the room service

i rented two rooms for my family and stayed 10 days; the ability to heat up food for the kids was paramount

and the wifi should be free for all guests not $10 a

no bar yet and elevators were closed for service!

fantastic breakfast.. beautiful room. very pleasant employees.

nice facilities, nice gym, decent breakfast, comfortable bed, very nice room, courteous staff

no complaints, fresh food, good coffee, the breakfast staff young lady was very helpful and the kitchen was

trying to merge into the parking lot from the highway. could be dangerousl.

only thing i am dissatisfied with is that the pool was out of service and there was no hot breakfast, they need

comfort clean parking

breakfast, they did the best they could with covid-19 restrictions

breakfast was a little underwhelming, but i don't expect much from free breakfasts

no gym open due to covid.

indoor pool. amazing staff. specially matt front desk no bad smells.

the pool and hot tub for relaxing is appreciated

the pool and staff and hot chocolate were excellent!!!!!!!

free wifi really did not work for me

like the location and the fact that there is a breakfast, bar and dinner menu

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

only one laundry machine for all patrons

no on-site laundry facilities for guest

should have laundry in each floor since there are regular family that seem to live there

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

clean laundry room

pool and gym is extra small

very good breakfast

eggs for breakfast were awful.

breakfast trx in the gym

wifi was weak - and supposedly room 115 was near the router 2

the pool. it was very hot so it was nice to take a break when i could.

room service was inadequate 2nd day; pillows not fluffed

clean and good parking

easy access from highway and lots of parking

laundry!!

gym

wifi issues

it wasn't lit enough with lighting and it's a small pool and consistently overcrowded with kids for most of the

breakfast was not that good, cheap ,

it had a 24 he laundry room, also the

the complete kitchen with a oven.

before it gets cold so i can get in the pool

house keeping didn't ask if we needed anything, i had to have my kids to go the front desk and ask for clean

was to far apart also myself and my older niece and myself had to sleep in the one room with the kids

thing is the strange odor of like different spices and somewhat like dirty laundry in the room, it seemed as if

my credit card was copied by an laundry

the laundry room and stairway had garbage on the floors

the laundry could have been free or half the price.

the laundry area was always clean and affordable

beds/pillows were super comfy, the room we had was clean and clean smelling, and there was laundry on sight

was a minor issue in the laundry room and the toilet latch broke i my suite

the laundry room is an added bonus

clean, great location, great amenities like free on-site laundry, gym, free wifi

location, safety, free laundry, gym, full kitchen , can borrow air fryer, pans etc

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

i was told the two she had a the front desk was for someone else and that laundry wasn't done

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

good sized rooms with full kitchen and two large tvs. well stocked breakfast. pleasant staff.

the room was nice and comfortable the kitchen was stocked with all the utensils i needed

that i accidentally broke a drinking glass and i expected a little more options from breakfast.

staff was very friendly, room was very clean. nice breakfast buffet in a.m.

not enough seating on the breakfast area

the wifi connection didn’t work for us the kids didn’t like that part

the room was very clean, the kitchen staff

the laundry set up was not good, you had to download an app

the swimming pool was closed :(

room service

relaxing place , love the environment, nice out door pool , perfect for sun tanning , nice tennis and bball

the room was perfect & very clean, the indoor pool/jacuzzi was very nice & comfortable

outdoor pool was not open on hottest weekend of year so far.

great! clean! nice bar good size pool and jacuzzi.

the dual pools were a big hit with the kids

i couldn’t just leave my room being i had 3 small kids under the age of 10 in the room at 3:00 am

they are well behaved kids and still he felt the need to be rude to them

swimming pool was not working. it would have been better if this was made known during booking

we love the variety of breakfast foods

everything, including the breakfast, was very good

breakfast was delicious with a good selection of food options

breakfast wasn t great!

laundry facility, but they don't provide laundry detergent and quarters

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

parking was plentiful

room. breakfast.

tried to do laundry but couldn't get any quarters from the front desk

they even extended their breakfast time for everyone

hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason

the pool area and certain places looks outdated.

significant renovations and upkeep; bar on wall in shower was falling off, held to the wall by a rusty screw;

laundry on-site

the laundry facility, laundry, & business center do not work

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

good laundry room

the spa tub in the room was very nice, overall a comfortable stay , i would love to come back

the cost to do laundry is a little high

no quarters for laundry

the kitchenette and the laundry facility is a big plus that makes the hotel stand out

they also have a laundry facility inside

the laundry room. big fridge. great water pressure. quiet. pet friendly

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

the restaurant was largely unavailable but room service breakfast was fine

pets are allowed. needs updating.

that the wifi was not free.

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

the rooms and gym were great

very clean. very modern. comfortable bed. easy parking.

free breakfast and laundry

the exercise room was quite warm because it is connected to the laundry room

i like that you get a kitchen

pool an hot tub reservation needed our slots the room is big an full kitchen with supplies

needed more drinking glasses in kitchen

laundry didn't work, and the best they could do was to suggests walking beside the highway several

they have the requirements necessary laundry, fitness center, pool

the staff was amazing and very helpful and the pool is heated and open late until 10

staff, cleanliness, convenience of free parking and included breakfast

everything, the gym, the swimming pool. breakfast, comfortable lounge with tv

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

appreciated having laundry services

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

the children enjoyed the pool

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

sure has laundry room but no laundry soap to purchase

it was clean, the pool was nice and the breakfast was good

i wish coin laundry were available

the gym and laundry updated bathroom

the laundry area consists of one washer and one dryer

laundry

the laundry room on the 2nd floor had trash all in between and behind the washer's

the pool too farud83dude04

had an outdoor and indoor pool which was perfect for family traveling with kids

the kids were roaming the halls and lobby and were very loud so it did not make for a very relaxing

gym had good equipment but it seemed like it was not maintained

no room service for food

free coffee bar and covered patio was a great place to meet with friends

room and gym very comfy and new equipment

since it was a quick overnight trip we didn t get to enjoy dinner or breakfast or the hotel bar but we plan

wifi

like the restaurant and bar weren't ever open during the day

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

hotel is a pet friendly hotel and some areas smelled like pet urine odor

shower could use another grab bar or two

great location and amenities, including a bar and several great seating areas for groups..

mini mart in the lobby and laundry mat in the basement

free parking, elevator pool table, coziness

main lobby was nice as well as the rooms. parking was convenient and staff was great

no pool for little kids to play in

amazing place very beautiful, nice pool

also, the laundry facilities were down and that was tough

we were able to do our laundry and got assistance from reception stuff

i can't rate the restaurant or bar because they were closed for the holiday.

the pool was small, but it was adequate, and the rooms were clean and comfortable, but basic

a large baseball tournament being held nearby, so just imagine a full hotel of families + tons of kids under 1

nice breakfast each morning and needed laundry done which they had in the hotel

the wifi was a bit spotty

easy free parking

wifi is sketchy, location is good, tv should have more stations, it's pretty quiet, no pool or gym so it is

no, breakfast due to covid. that was the only regret but understandable

friendly staff, safe location, laundry room in the building

pet friendly our suite was huge

swimming pool was not open, which should be disclosed upfront.

with kids running around and them being kind and smiles, that s a great feeling for parents to know

our room was clean, spacious and accommodating, with a kitchen, table, desk and couch

guest laundry room was out of service

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

very friendly staff. guest laundry facilities. late checkout possible

the comment re parking had to do with the snow and it had not been plowed enough for ample parking

staff very clean loved the lobby lounge area heated pool was nice

laundry get done everyday

the next day i realized i had no laundry bag and went down to the lobby again

laundry facilities were great

limited storage space n expensive laundry

get a chance to get the breakfast because i didn't want to move from the comfortable spot i was laying in

laundry - very good when you have a trip with kids

faculty, laundry for guest

laundry - very good when you have a trip with kids

cleanliness, view, breakfast, pool, gym

hotel, very comfortable bed, nice gym, great lounge areas, and close to a number of suburban amenities

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

great there were laundry facilities but the dryer took my money and didn t work

facility is wonderful. kids are very happy using the swimming pool, etc.

wifi connection

guest laundry center, fitness center, and swimming pool were fun to use

in the guest laundry center, there's only one set of washing machine and dryer, which may present a challenge

didnt get a chance to enjoy the pool amenities but next time bc i will be back

the pool was great for kids

free breakfast was delicious and heated indoor pool was nice

chose here for the spa and not having to leave the hotel

from the children in the room next us and the loud pillow fight the next morning by the same kids

the pool and gym are great

location, accessibility, pool, cleanliness and staff.

that parking deck is too far to travel with kids at night

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

large indoor atrium was nice. hotel bar was also comfortable, modern

however, room service checked if i'm still there for a couple of times after 10am even i still had 2 hours

the cleanliness and the way the bar looked

very clean, convenient, nice bar and comedy club on premise.

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

laundry was too little

no room service, no laundry service, worn out suite

very nice staff. love the pool area.

also, tge food quality at the restaurant and room service was subpar

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

handy to have a laundry to use and the 24 hr little store at the desk was great

the full kitchen is great for longer stays.

great location and safe and enjoyed the kitchen alot

there was no laundry facility available, there was no swimming pool facility.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

they don't have any laundry services on site.

it would be excellent if they include in the facilities an area for laundry.

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

i was able to do our laundry in the 2 washers & dryers they gad available

they don't give you wifi you have to pay

wifi is really slow

pet friendly hotel i've stayed in - they have a laminate wood floor so no weird odors or flea

i believe you shouldn t have to pay for wifi that it should be included in the room charges.

affordable price, large refrigerator, convenient laundry room

the laundry room was a plus

kitchenette because i have a 9 month old so i'm always washing bottles and i like that i could do laundry before

there was a laundry room on the first floor and a kitchen in each room

were refrigerator and microwave oven a clerk helped by giving detergent for laundry due to vending machine

nearby but later realized it was an unbalanced load in the washing machine that was in the laundry room directly

keeping the breakfast room and tables clean and keep replacing the food until everyone is done

breakfast and location were good. gym facilities were extensive.

room was very clean and although it was a smoking room it did not smell like smoke when we walked in

nice breakfast lots of choices

if i had stayed longer i would have used the laundry room, which appeared to be well maintained with several

lots of parking

convenient location to our kids. breakfast included which was more than just muffins and coffee.

the location is along the highway but they allowed us to order pizza for dinner and there was a kitchen

it s hard to get children down in time for breakfast when kids gets up at 9:30

hard to get to off of highway, did not feel safe, laundry cart always left outside our room.

parking.

the outside area was dirty and people hanging outside their rooms smoking

refrigerator in room or microwave poor parking parking lot a mess staff under trained will be my last stay

there was free parking.

there are only two laundry machines and two drying machines

a horrible experience when i came to check in, the pool was closed and my kids were excited togo to the pool

maybe should have a kitchen

dogs were on the property, my kids are afraid of dogs, and some of the owners couldn’t well control their

the kitchen area is very efficient

no refrigerator or microwave in the room and limited laundry facilities.

asked for a non smoking room and got a smoking one

advertised kitchenette

my non-smoking room smelled stale and smoky and there were cigarette burns in the comforter

i was in a non smoking room but the bed covering had a burnt cigarette hole in it

they were extremely pet friendly

kids loved the pool it was only 4ft deep and it's a salt water pool and they are pet

pet friendly

early check in

i didn t get room service a single time during my stay and had to go to the front desk to ask for new towels

there was a homeless guy sleeping in the laundry room (when police would respond he would leave so they couldn

when i came to start my laundry the people occupying them were nowhere to be found

free coffee and laundry facility on site was convenient

ease of checking in/out, free parking, and decent location.

spacious room and tiny kitchen.

has laundry cut they don't sell detergent or have in vending machine

coffee in office nice. laundry room nice

i love that this is a reliably pet-friendly franchise

bedding filthy and covered w pet hair. carpets also covered w pet hair.

wifi is unreliable.

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

i like the fact that i could do my laundry before leaving ud83dude05

was clean both outside and inside pool workout room and the laundry room was in excellent condition

free breakfast and a pool

was clean both outside and inside pool workout room and the laundry room was in excellent condition

i was allergic to the laundry detergent used on the sheets.

the staff is fantastic, but specially the bar attendant klever, he s great.

no restaurant or bar that was convenient.

room smelled bad, like a rock climbing gym

the pool,parking,and gym

bar and food good

the lobby is like a living room and the restaurant/ bar is

the bar and restaurant are highlights

i was disappointed by the lack of laundry and cleaning, which was unexpected

ample free parking, restaurant on site.

the rooms where clean and beautiful the pool was very clean the staff was very helpful and

pool had a bandaid floating in it

parking was far from entrance.

laundry facilities were good as well

run down a bit & even though we got a non smoking room the place had that smoke smell everywhere

the property required a circuitous route through adjacent business parking lots

booked here mainly because they had a pool

the location and pool

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

appreciated that the room was very clean; as well as the laundry room

the kitchenette

pleased with the service, pool area outside area and room i would defiantely come back to this hotel

the bedroom was separate from the kitchen by a suitable door

laundry facilities were nice

laundry was being folded in the foyer which is not appealing as you walk into the facility

the bar staff was aggressive (older man) when telling us liquor was not allowed outside the hotel rooms

good room and the pool was a nice time spend for the kids.

beautiful area, beautiful facility with a pool and a gym

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

laundry room had limited machines & dryer no free detergent provided limited entry options, either

the bathroom was clean and we had the laundry on our floor which was a bonus

everything was perfect. good breakfast selection, clean rooms and friendly staff.

great value! it has gym and breakfast which i really like. the room is great.

nice rooms. liked the free laundry.

good amenities- pool, laundry, breakfast

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

those suites has two bedrooms and two bathrooms with a living room and kitchen

laundry room was filthy and smelled like mildew

faculties being down elevator, pool and laundry made experience worse. great staff all around.

no extra pillows or blankets, or dirty laundry bag

should have shuttle to ttn for flights as early as 6 am.

didn't like the fact that the parking lots lights were low

location, spa tube in room, comfy bed parking is included with the room

room was very nice with a fireplace and a whirlpool tub

room service did not open till 11:30 am and check out was at 11

provide morning coffee. provide room service for simple things like valet and getting ice.

was exactly as described, spacious room with a fire place and spa tub

indoor swimming the room was well put together the staff was nice the laundry service was

you arrive to the complex it was breath taking my children were impressed they really enjoyed the pool

website said it was pet-friendly but staff stated they were not when we arrived

kids running around till midnight

clean parking avail conf

the view was beautiful. th fireplace in the lobby was very nice too

excellent rooms good location. i even like the serve yourself bar in lobby

the breakfast room service menu was very limited

breakfast, large room, fireplace.

the bed and the fireplace!