also, the laundry facilities were down and that was tough

we were able to do our laundry and got assistance from reception stuff

the pool was small, but it was adequate, and the rooms were clean and comfortable, but basic

bad thing was that we had a connecting room next to us and the family had 3 kids including a baby and they were

a large baseball tournament being held nearby, so just imagine a full hotel of families + tons of kids under 1

if i had stayed longer i would have used the laundry room, which appeared to be well maintained with several

the pool was not clean. i think the filter was not working. that was disappointing.

very friendly and breakfast awesome room was awesome too with a very nice kitchen and full size fridge love this

spacious suites gym was very spacious, pool perfectly clean the staff were very helpful especially valerie

clean, friendly atmosphere, easy access, easy parking, professional and kind staff.

nearby but later realized it was an unbalanced load in the washing machine that was in the laundry room directly

nicely decorated, pool :), friendly staff

nice breakfast lots of choices

pool

keeping the breakfast room and tables clean and keep replacing the food until everyone is done

they were extremely pet friendly

early check in

pet friendly

no towels, room service, restaurant.

kids loved the pool it was only 4ft deep and it's a salt water pool and they are pet

i didn't need to wash my cloth but found a laundry room as

great breakfast a lot of options.

kids running up and down the hall

pet friendly hotel (with a fee) that provides simple complimentary breakfast

kids running up and down the hall

comfort, space, laundry facilities, complimentary coffee.

too many noisy kids in halls at 10 pm- girls softball teams! breakfast quite thin

there were kids constantly running through the halls and in the room above until late hours

loved the hotel, pet friendly and the bar was great. can t wait to return for a few nights.

free parking

no gym open due to covid.

comfort clean parking

gym and pool were shut down. don t like the price they charge. over expensive

loved how close it was to diamond nation. breakfast was decent. gym was nice. loved the beds!

pet friendly, clean, helpful staff, breakfast.

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

kitchenette was a plus

but no issue with sitting in the parking lot

the pool was nice but could ve been heated more

the breakfast was very good so was the coffee

access and departure from the parking lot onto 202 is slightly odd but very nj

fitness center didn't have an exercise bike which i really like to use when i travel but other than

the complimentary breakfast was a great bonus with a nice variety of options for both kids and adults

the wifi was down, and so there was no internet and no tv

clean room, comfortable bed, free breakfast, 24 hour fitness room.

old hard to find ice machines no refrigerator in room couldn't connect to wifi till mornong

washcloths no cups no ice bucket phone in room did not work wifi temperamental many roaches swarming the bathroom

that there is no lifeguard on duty anyway it would be nice if the pool could be open later

stuck open - damage throughout hotel not fixed - no working phones - toilet did not flush well - wifi horrible

if handicap options were offered prior to booking, but i struggled to climb stairs, and no grab bar in the shower

housekeeping lost a swimsuit in laundry

it also worked out very well for us that the pool was open so late on a weeknight

no room service or continental breakfast

the room service

there was also i room service, but you could take out from the

location, laundry option, internet

laundry machines could have been better but no big deal

didn't work most of the time -laundry out of order and not free as advertised

we were told the laundry was not done yet

laundry machine was broken

very nice lobby bar with big screen tv and guests watching fifa

parking is convenient

netflix/wifi was not working

the wifi didna ? ? t work on the 4th floor.

wifi

wifi connection sometimes was weak .

i don't know who had the room above or maybe it was the gym the women at the front desk called me karen the

the hotel provided soy milk for breakfast.

which was not addressed and the way she spoke to me and later to my daughter for some info on wifi suggested

loved the breakfast, the pool , the comfortable bed.

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

and dirty laundry in hall all day long

the pool

was a$100 pet fee which was not mentioned anywhere

wifi didn t work

free wifi really did not work for me

since covid 19 was in existence they provide a breakfast to go bag with a muffin, an granola bar and an apple

breakfast not included. minimal gym

very disappointed to find out that when i booked this hotel it said pet friendly but when i go there was told

the pool and hot tub for relaxing is appreciated

bar and food good

the lobby is like a living room and the restaurant/ bar is

the bar and restaurant are highlights

was exactly as described, spacious room with a fire place and spa tub

location, location, location. wifi was great...fast. bed comfortable. room was very large.

onsite parking very limited

staff moved us to another room where the heat was working and it had a fireplace

location, bar food and drinks, spacious, lovely room and bath.

room service staff. very warm and friendly

room, the honor bar with coffee and drinks is excellent

little view of the creek, excellent common space with the fireplace and christmas tree, delicious free mini

wish the breakfast came with more

the river vie was after the parking lot. no bar area other than a mini bar in the lobby.

it has nice sitting areas to chat with friends or just relax and great bar and restaurant sections inside and

bathroom needs an add'l towel bar or hook

inside bar should stay open

nurture spa that just opened is

nice outdoor dining & bar (covered in case it is too sunny or rainy)

dirty laundry on the closet floor and leftover food in refrigerator.

laundry onsite

the location was central to all things needed. the wifi was strong.

access to wifi and cable tv

a bit of trash in the parking lot

pet friendly and clean

service at lounge bar to order food and drinks

breakfast was great

professional hotel, free parking, room was a decent size, had comfy beds, a fridge, microwave and large tv

restaurants are open so i don t understand the restaurant and bar being closed.

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the pool was warm and there was enough parking

that the wifi was not free.

plenty of parking, nice bar and restaurant, rooms are always clean and well kept.

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

more like an apartment they even give you a laundry basket

kitchen fully stocked with cooking needs

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

sure has laundry room but no laundry soap to purchase

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

no laundry service was a problem

access to the room was difficult being on the third floor in the middle, there was no easy parking or entrance

the laundry area consists of one washer and one dryer

i wish coin laundry were available

laundry

the gym and laundry updated bathroom

the laundry room on the 2nd floor had trash all in between and behind the washer's

there was another shower head that squirted water horizontally across the length of the tub, pooled in the

heater was a bit noisy and gym equipment (esp. cable machine) needs maintenance

the staff, scenery, location and being offered late check out.

the staff is excellent across the board, the room is tip top, breakfast is amazing, pool is great

had an outdoor and indoor pool which was perfect for family traveling with kids

mini mart in the lobby and laundry mat in the basement

kids loved the game room with foosball, pool table and shuffleboard

emma at the hotel bar and restaurant was so gracious, friendly, professional and helpful with orienting us to

the best part about our stay was the spa

the hotel is on the route of the van/bus service from campus, so you don't have to try to find parking in town

friendly staff, safe location, laundry room in the building

staff was friendly, room was spacious and clean, breakfast was good

they have nice hot breakfast the kids enjoy the pool good locations and shoping center

need someone to do special things with kids like play, drawing make some fun fpr them after everything was

my kids always ask to go back because of the indoor pool, jacuzzi and having ruby tuesday’s right

very friendly staff. guest laundry facilities. late checkout possible

guest laundry room was out of service

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

advertised); (4) no cleaning service provided; (5) too little towels for 4 people (2 adults and 2 kids); (6) a

liked parking

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

there was also plenty of parking available

location, value for price, clean, wifi

the only thing missing was room service. i hope it returns.

the pool was nice

handy to have a laundry to use and the 24 hr little store at the desk was great

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

the full kitchen is great for longer stays.

good hotel. clean and quiet. good breakfast.

faculty, laundry for guest

laundry - very good when you have a trip with kids

as having a pool and gym but they were actually in the neighboring hotel

location was beautiful in a big parkland and we loved the gym

enjoy everiting not complain at all , the staff is so friendly i feel welcome, breakfast was delicious i have

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

it would be excellent if they include in the facilities an area for laundry.

there was no laundry facility available, there was no swimming pool facility.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

they don't have any laundry services on site.

kitchenette because i have a 9 month old so i'm always washing bottles and i like that i could do laundry before

there was a laundry room on the first floor and a kitchen in each room

affordable price, large refrigerator, convenient laundry room

the laundry room was a plus

were refrigerator and microwave oven a clerk helped by giving detergent for laundry due to vending machine