laundry facilities were good as well

having a smoking room was nice

parking was great right out front of the door

the location and pool

pool was not open. had i known i wouldn t have stayed here.

coffee in office nice. laundry room nice

has laundry cut they don't sell detergent or have in vending machine

best thing is parking right outside your

i love that this is a reliably pet-friendly franchise

very weak to non existent wifi signal.

when i came to start my laundry the people occupying them were nowhere to be found

there was a homeless guy sleeping in the laundry room (when police would respond he would leave so they couldn

free coffee and laundry facility on site was convenient

they don t tell you the kitchen isn t full size for the queen suite

ease of checking in/out, free parking, and decent location.

no clean, no laundry, no breakfast

kitchenette because i have a 9 month old so i'm always washing bottles and i like that i could do laundry before

affordable price, large refrigerator, convenient laundry room

comfortable bed, adequate regular & handicap parking, laundry on site, vending machines, pbs/tnt on

were refrigerator and microwave oven a clerk helped by giving detergent for laundry due to vending machine

handy to have a laundry to use and the 24 hr little store at the desk was great

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

the room is spacious, has all the necessary kitchen and dining wares.

great location and safe and enjoyed the kitchen alot

they don't have any laundry services on site.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

there was no laundry facility available, there was no swimming pool facility.

it would be excellent if they include in the facilities an area for laundry.

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

it has everything you need in a hotel. restauran, bar, pool and parking.

wasn't charged but heard about the parking fee and wifi fee

didn t eat breakfast but the location was great

service -- room service breakfast lousy --- served in paper bags, plastic untensils, cold toast yuk

laundry was being folded in the foyer which is not appealing as you walk into the facility

laundry facilities were nice

toilet paper holder and towel bar broken

the facilities provided everything we wanted - pet friendly, pool, bar and breakfast

sitting area for the bar and breakfast

laundry room was filthy and smelled like mildew

faculties being down elevator, pool and laundry made experience worse. great staff all around.

no extra pillows or blankets, or dirty laundry bag

however, the shuttle does not start until 8:00am

parking was limited.

indoor swimming the room was well put together the staff was nice the laundry service was

kids running around till midnight

pool and hot tub very clean and wonderful

the breakfast isn't anything i can eat. i would like decaf tea. they only had caffeine tea.

the bed and the pool

very friendly staff. guest laundry facilities. late checkout possible

guest laundry room was out of service

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

the quietness the pool and the bed

just wish the pool and the restaurant downstairs was open

friendly staff, safe location, laundry room in the building

location pool area clean and comfortable - fresh towels available gym is small, but good quality machines

wifi was the major issues

small problems: - the suite has a kitchen and some kitchenware but there isn't a pan - the coffee machine is

breakfast was excellent room was spotless staff friendly definitely would stay again

they have on site laundry room and a nice hot breakfast included in your stay

the room was spacious, laundry room, and breakfast was great. access to pool and parking great.

the the laundry was operating the day we got there but the next day all machines were broken

laundry was broken

great value and appreciated having a laundry

faculty, laundry for guest

laundry - very good when you have a trip with kids

the concierge were great. very friendly and loved the pool.

location was beautiful in a big parkland and we loved the gym

laundry - very good when you have a trip with kids

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

great there were laundry facilities but the dryer took my money and didn t work

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

ample parking. free wifi. big room.

wsj, parking, good location, quiet, hidden in the woods but right off the main path

parking lot is inconvenient to the entrance

great location and staff bummer because covid had bar and restaurant shutdown when i was there

big room, comfortable bed and pillows, gym, nice location and window views, good wifi

check out time was 12pm, with no extra charge past 12pm for - late check out

the service at the bar and restaurant was great, as was the food and bar selection

it had a laundry guest which we had access too for a $1 which was a good deal we did had an incident but

like that they had a pool, breakfast included and they laundry staff brought extra towels and blankets quickly

i changed the linen myself and took the pillow which had a huge stain on it along with the dirty laundry down

staff wasn t aware that guest laundry was fully operational and only facility laundry was being worked on

staff was great. food was good. could use a little more variety with breakfast

only 1 laundry room

helpful and nice but sadaqat night shift was very bad and he is not respectful and he scared my kids went to

needed a hotel near our kids dance competition this weekend and this hotel was in great location

room was big , spacious and modern and the pool was nice and warm

also walking distance to a fridays made it convenient for our late dinner and the onsite mini golf was a fun

dirty laundry in our room when we checked in

very friendly staff, clean rooms, nice pool

wish free breakfast was included ☹️

the pool are was gorgeous and they had a nice outside seating area and nice bar in the lobby

was disappointed that they did not offer a free continental breakfast

mini mart in the lobby and laundry mat in the basement

good breakfast and the restaurant staff were wonderful as too the bar staff

i did utilize the hotel bar for a beer and dinner

room was spacious, the parking was big

room service trays were in hallways too long

were in a kitchen suite and had to go over and turn on bright kitchen lights switch in order for bathroom

pool was very nice

room with a kitchen was great

good hot breakfast

kitchen with cups, glasses, utensils in the room

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

sure has laundry room but no laundry soap to purchase

nothing. not one complaint. pool wasn't open, but it was 50 degrees out. lol.

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

appreciated having laundry services

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

breakfast starts at 7 and ends at 9

the gym and laundry updated bathroom

the laundry room on the 2nd floor had trash all in between and behind the washer's

laundry

the laundry area consists of one washer and one dryer

i wish coin laundry were available

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the kids enjoyed the indoor pool

cookie's. early check in. hotel met expectatipns

related to my stay) and the front desk gave me a very late check out and a free bottled water from

of snacks and laundry detergents were a bit on high side

great value, fitness, pool, laundry and spacious rooms

comfortable room, good breakfast, free laundry

close to 6 flags, and free laundry use

friendly staff clean facilities loved the free laundry area that was unexpected

stations, 24hr coffee/hot water; the breakfast had ample amount of food and was a clean area; the laundry facility

love having laundry facilities

there was ample parking and i loved the free laundry option

basketball court / heated pool / clean / free coffee / free breakfast / free laundry

room was beautiful, free laundry, good breakfast and good customer service.

no quarters for laundry

the kitchenette and the laundry facility is a big plus that makes the hotel stand out

the cost to do laundry is a little high

stay here for a week for work, had everything i needed including on site laundry

they also have a laundry facility inside

great breakfast nice pool guest laundry rooms are very professional looking!

the laundry machine was out of service, the breakfast could be better

pool was closed

tv and wifi did not work also we were on the first floor with window sheers instead of curtains- we had to

with major snowstorm they were responsive, caring and on top of the challenges ( clearing the parking lot, and

very clean and tidy. breakfast good. room very good. laundry room excellent.

it faces the laundry room and at times it was noisy

beautiful guest lounge with kids play house, plenty of tables seating many in front of a beautiful fire place

location was a little confusing, i feel the pet fee is too high especially for small dogs

the kitchen area was kind of gloomy and old looking

you need your key to use everything, including laundry

the pool was enjoyable, they have a pool table, laundry facility (which was very convenient)

i was never provided with any information related to free wifi.

amenities were great kids loved the pool after a long day of playing

the kids enjoyed the pool as well

if you can provide for your own laundry services

do you have a laundry mat that requires quarters but your front desk is only allowed to give you $4 a day

had to pay for breakfast, two pancakes, some eggs and coffee with juice for kids, came up to

gym and pool were close for renovation

loved the place because is close to sesame place and is a nice place to stay with kids

no laundry room, i like to wash before i leave.

no guest laundry

laundry services, l requested for a drier to be able to dry my kids clothes but that was absent

crowded breakfast area.

no smart tv and parking

laundry room machines in good order

swimming pool is small but clean, but no lifeguards on so you can't let your kids in under 16

no wifi on wednesday

breakfast buffet and pool was a hit for the kids the facility was very clean and staff seemed to be very helpful

room was clean,comfortable,the breakfast buffet and staff were great, and the pool was awesome

had no change at desk to do laundry

was only 1 laundry room on the first floor with only one washer and one dryer

had a air conditioning system that completely linked all over carpet soaked our shoes and sons laundry toilet

i had to go to the laundry room to get them

room very clean. staff very friendly. room ready as asked early check in.

the laundry doesn

was stinking like dog poop, since this place is pet friendly hotel, laundry room area was stinking like poop,

staff at night was highly uncooperative and did not know at all about the property and laundry

no bell carts coffee machine has been broken for a month laundry machines broken

people smoking where they shouldn't be

appreciated that the room was very clean; as well as the laundry room

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

staff, updated interior, great breakfast

pool was smaller but clean

it was absolutely beautiful my kids and i loved our stay! i have nothing bad to say!

only bad thing was laundry never worked

cramped, crowded parking.

beautiful landscaping and pool

there was a vehicle full of garbage with flat tires in the parking lot, toys and garbage by a guardrail on the

the pool

workers started around 6 am and you could hear them pushing their trollys to the laundry which i believe was

friendly staff and a nice pool and laundry room.

dogs barking, kids running around and it sounded like they were playing on the barista s outside the room

dogs barking, kids running around and it sounded like they were playing on the barista’s outside the room

good parking

good amenities- pool, laundry, breakfast

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

nice rooms. liked the free laundry.

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

a simple grab and go breakfast was there due to the covid-19

lastly, there were holes in various hallways, and the door to the laundry shoot was propped open and we had to

the pool was closed but it was for safety reasons .

the pool was great, good breakfast and the staff was super friendly

the breakfast was wonderful

the beds were comfy and the gym was nice

the hallways to get to your room and laundry can use some extra care

they ran out of pool towels one day and we had to wait for laundry and we were there about noon

dollars to dry is actually criminal and the front desk would not give to change nor did they have laundry soap

wasnt available rooms are too far from pool and breakfast room no quarter machine for laundry

laundry machines are outside so i felt i had to guard my clothes the whole time & it was 5 dollars

the laundry only had 1 washer 1 drier

requested towels the second day of our stay and laundry had one towel and 2 washcloths for 3 of us

the pool could ve been cleaner!!!

pool was not opened when said be .

sink was dirty wifi barley worked

restaurant, room service and pool were closed (i believe) due to covid but that s understandable

the kids loved the pool, it was so warm! our room was nice and very clean.

the pool was amazing and room was great

free parking

i also liked that there were a lot of restaurants close by for us to go to and get food for the kids

free laundry

noticed people doing baskets of laundry and shoes left outside of the doors to someone s room

convenient free laundry and the kitchenette

complimentary laundry

my son loved the gym and i loved the laundry facility

laundry room had limited machines & dryer no free detergent provided limited entry options, either

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

the bathroom was clean and we had the laundry on our floor which was a bonus

good breakfast reliable wifi quiet & clean accomodating staff

parking lot is well illuminated and plenty of parking spots, never had any issues

room, clean, quiet, swimming pool, fitness centre, lounge, patio, computer with printer, laundry room, 24h hot

laundry facility one wager and one dryer and the dryer was out of order we were there for seven

laundry room did not work and it was not gd for 4 members of my working team

even got to do a lil laundry

the staff is friendly and it is contently located. and coffee and breakfast is always a plus.

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

i like the fact that i could do my laundry before leaving ud83dude05

was clean both outside and inside pool workout room and the laundry room was in excellent condition

upon booking did not know that there would be a $100 pet fee.

great staff, incredibly clean, plenty of parking and very quiet.

also someone open the door to the dryer in the laundry area which caused my clothes to not dry and the time

rooms were clean, plenty of parking, and beds were so comfy

breakfast was very good

the pool was a little cold for my kids!

staff ..was excellent ..breakfast was very good and i would come back again

i was allergic to the laundry detergent used on the sheets.

breakfast would be nice need more gym equipment especially another exercise bike

we enjoyed using the indoor pool & bistro

the towels in the pool area was very low or none available at times.

at bar had no clue what was going on

i was disappointed by the lack of laundry and cleaning, which was unexpected

nice pool, great gym,convenient location,clean,nice decor

but the main reason it appealed to me when i booked was because i saw there was a restaurant and bar inside

bigger recreation area would have been nicer only because during our time of stay the pool/outdoor area was full

i checked into the hilton monroe with my wife and two kids for a 5-night stay

free coffee. free wifi.

friendly staff, loved big parking lot for my tractor trailer.

i was disappointed with the fact that the pool was not open

the parking lot was clear

pool need to be clean and open

nice breakfast each morning and needed laundry done which they had in the hotel

breakfast was very basic, nread, bagels, fruit. orange juice, coffee, tea.

very clean room, very clean breakfast area. respect and recommendations.

the kitchen so we could save money on our trip and fix meals in the room.

the breakfast could be better.

room service did not open till 11:30 am and check out was at 11

location & easy parking

location, bar food and drinks, spacious, lovely room and bath.

room didn't come with a privacy tag which is also my room service tag

room was very nice with a fireplace and a whirlpool tub

breakfast was delicious although i wasn't aware that the coffee cake contained nuts (should mention

continental breakfast was very good! it was quiet,

staff was great and the continental breakfast was fantastic

we liked the fireplace lounge and the cocktail bar! very friendly staff. close parking.

the small complementary breakfast hit the spot

the laundry facilities

price the poor structure and damage everywhere it says they have wifi ,but they don't tv has 3 channels air and

parking lot was very tight, crowded with odd shaped spaces

the wifi signal was weak

was not working (only partially / some times), wifi was unstable and kept

it has nice sitting areas to chat with friends or just relax and great bar and restaurant sections inside and

bathroom needs an add'l towel bar or hook

inside bar should stay open

the lobby the bar the morning breakfast oatmeal bar and fresh fruit and of course coffee and orange juice

nurture spa that just opened is

good laundry room

the laundry facility, laundry, & business center do not work

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

laundry on-site

front desk and breakfast staff very friendly and acommodating

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

breakfast was alright

no one to help with suitcases, no bar for an evening drink and snack, limited breakfast

free breakfast and laundry

the exercise room was quite warm because it is connected to the laundry room

nothing, and i believe they continue to work on the swimming pool.

t like that my family could not come to the pool with me, (even though i offered to pay) so i didn t use

the fact that i had a kitchenette was great

they have the requirements necessary laundry, fitness center, pool

laundry didn't work, and the best they could do was to suggests walking beside the highway several

it can get quite noisy with people and kids running around.

swimming pool was a bit cold and pool water wasn't clear enough.

staff was great, hotel breakfast was amazing, pool was great

i was told to go into the bar to get ice, i went in there and not a soul was to be found

easy access from highway and lots of parking

you have a pet you are put in the back building that is in disrepair

that there is no lifeguard on duty anyway it would be nice if the pool could be open later

pets are allowed

no gym open due to covid.

pool was closed

only thing i am dissatisfied with is that the pool was out of service and there was no hot breakfast, they need

lots of parking, and a fairly convenient location

the facility had excellent wifi and good service

beds were soft nice breakfast indoor pool plenty of towels laundry room had arcade games

pool open til 9 laundry facilities pet friendly breakfast was amazing

laundry room was unavailable cause the guest were leaving clothes in washer and dryer for long

when i was leaving, i saw a group of three women doing the laundry in the laundry room and i made it a point

laundry room

the facility is superb and the complimentary breakfast is excellent.

wifi was weak

great breakfast , comfortable beds amazing staff. my kids enjoyed

not enough gluten free options on breakfast bar (only eggs), but the eggs were really delicious!

pool is indoor which means it is always available for use for those stormy days