laundry facilities were great

the next day i realized i had no laundry bag and went down to the lobby again

laundry get done everyday

limited storage space n expensive laundry

not enough handicap parking

tried to do laundry but couldn't get any quarters from the front desk

is the only hotel i've been to that don't serve breakfast, you must purchase breakfast separately, not including

some of the interior is dated; the gym and pool area need updating.

no complimentry breakfast

did not like that the water pressure in the shower was very low and there was no complimentary breakfast included

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

laundry facility, but they don't provide laundry detergent and quarters

to many kids in pool area.

t want to leave great breakfast i was very happy about the free drink they give you for the bar on saturday

i was able to do our laundry in the 2 washers & dryers they gad available

was pet friendly at no additional cost

they don't give you wifi you have to pay

pet friendly and im love with monsarette she is beautiful just the perfect hight very nice lady

no wifi. if i was staying there on business i would of had to pay to use it.

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

smells like weed always. toilet running tiny pillows broken laundry no amenities

it was clean but laundry machine was not working so i spent 4 hours to just do it

available for laundry needs friendly

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

i believe the towels in my room were folded without laundry

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

no change available at counter for the use of the dryer at laundry

i used the laundry facility ( two washers and two dryers)

the friendly staff, the comfy bed , laundry service and the breakfast

free wifi and breakfast selection

a huge deal or a deal breaker, but the gym was a little smaller than expected

we love the variety of breakfast foods

everything, including the breakfast, was very good

swimming pool was not working. it would have been better if this was made known during booking

breakfast was delicious with a good selection of food options

breakfast wasn t great!

maybe more staff and attention to small leisure s like room service

wifi would not connect and desk didn't know the correct password to get on it

the dual pools were a big hit with the kids

the dual pools were a big hit with the kids

should not have to pay for any level of wifi in this day and age

the laundry set up was not good, you had to download an app

the swimming pool was closed :(

staff was great so was the pool and room

room service

relaxing place , love the environment, nice out door pool , perfect for sun tanning , nice tennis and bball

also, there is a laundry room right next to the entrance

good snacks in the vending machine (loved they had gummy bears), laundry room was clean, and importantly the

laundry available 24x7 on the 1st floor

00 in change for laundry

friendly staff onsite laundry expended stay amenities in room.

loved the waffle maker that was a big hit for my kids

to my surprise the kitchen staff ignored my family along with other guests and did not even make any attempts

not enough seating on the breakfast area

the room was very clean, the kitchen staff

the wifi connection didn’t work for us the kids didn’t like that part

the laundry could have been free or half the price.

entering it smelled like fresh laundry , which was comforting besides just the smell but the knowledge that the

the laundry room and vending area is very clean

thing is the strange odor of like different spices and somewhat like dirty laundry in the room, it seemed as if

the laundry room and stairway had garbage on the floors

like it was nothing i didn't like that like everything the cleanliness of the hotel that jim the laundry facility

was a minor issue in the laundry room and the toilet latch broke i my suite

clean, great location, great amenities like free on-site laundry, gym, free wifi

beds/pillows were super comfy, the room we had was clean and clean smelling, and there was laundry on sight

free laundry

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

i was told the two she had a the front desk was for someone else and that laundry wasn't done

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

the wifi was bad... reception for tv and my phone

i was bout to steal something thats the look the caters in the kitchen gave off hope that

it had a 24 he laundry room, also the

i work remote and needed to work with wifi

the sofa bed was ok for my kids to sleep on, but maybe not comfortable for larger adults

outside units need to be updated. the sofa in my room was styrofoam with a pet cover over it.

had a great stay, cozy place, very practical to have a kitchen

laundry!!

comfortable bed and pillows. clean place. the hotel has a swimming pool and a starbucks cafe .!

location if you are around bridgewater area in nj; comfortable clean rooms, lots of parking and value for

internet wifi connection is pathetic

were kids up and down the hallway had my room door kicked multiple times i didn’t get the relaxation i

clean laundry room

loved complimentary breakfast and i really liked the bed and the room was very cozy and cute

breakfast is superb and its in prime location to bridge

way too far and parking was not lit.

comp breakfast

only one laundry machine for all patrons

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

should have laundry in each floor since there are regular family that seem to live there

no on-site laundry facilities for guest

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

laundry was too little

no room service, no laundry service, worn out suite

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

wifi worked well

also, tge food quality at the restaurant and room service was subpar

the breakfast buffet included an omelette bar which my husband took advantage of each morning

made it much more roomier for the kids

breakfast include and didn't had room service,and nobody to help you with the baggede.

there is a small green space in front of the of the hotel, but it's used for pets

free wifi

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

you listed amenities such as a pool and gym that have been closed for renovations for months

simple grab and go breakfast included with stay

breakfast selection was good

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

free laundry excellent breakfast clean room

great pool and breakfast. bravo! loved it.

very clean, the nicest kitchen i ve ever seen in a hotel. love that you had direct tv.

someone used my token to do their laundry, and i wasn t so happy about it

of the three rooms were smoking with really bad smell

it says pet friendly however they are not friendly to pets they allow them to stay there you have to give

the staff was polite and the parking comfortable enough

the hotel was able to make a switch from smoking room to non-smoking room.

indoor pool. amazing staff. specially matt front desk no bad smells.

since covid 19 was in existence they provide a breakfast to go bag with a muffin, an granola bar and an apple

i loved the pool! it was so warm!

parking was easy

free wifi really did not work for me

he even offered us complimentary breakfast

how far parking lot was

bar area was full of nats fruit flies

no pool, and the gym was not that good

kids and lots families in and out of hotel lobby and rooms

hard to get to off of highway, did not feel safe, laundry cart always left outside our room.

strangely enough....wifi was the greatest asset.

refrigerator in room or microwave poor parking parking lot a mess staff under trained will be my last stay

dirty inside and out parking lot full of garbage and cigarette butts everywhere i stayed in a non-smoking room

there was free parking.

no refrigerator or microwave in the room and limited laundry facilities.

free wifi worked without problems, free parking

i was in a non smoking room but the bed covering had a burnt cigarette hole in it

microwave or fridge in any rooms even though i booked a room with a kitchenette to be told there isn t such

booked the site said it had a kitchenette

there are only two laundry machines and two drying machines

breakfast could be better. maybe some scrambled eggs and bacon or something.

i needed: kitchenette, decent fitness center, coin-operated washers and dryers, and good hot breakfast

indoor pool was great benefit

they allowed us early check in and late check out

no laundry or alcohol available and it is far to get to dinner.

wifi was kinda slow.

staff was very nice and helpful. the pool is nice, has a decent gym.

wifi is very restricted, recommend hotel guests register for the hilton awards program and get

the room felt comfortable and able to get good rest, the restaurant was delicious, pool area and gym was well

in the guest laundry center, there's only one set of washing machine and dryer, which may present a challenge

guest laundry center, fitness center, and swimming pool were fun to use

loved the heated pool and the staff was very nice also i liked the fact that there wasn t many guest at the

cleanliness, ease of parking very nice breakfast. good temp in the room.

pet fee was high

laundry charges money but does work, tv was not waking had to be replaced, remote not working had

we didn t have time to do laundry, but the area was very neat and tidy

the parking & internet service is free

parking lot was left unshoveled for several days following a massive nor'easter storm

road on the way in was ruff and the parking lot had some pot holes in the side you pull in but once passed the

as i passed the kitchen area there

and they take pets (ours was very well behaved during our

the hotel provided soy milk for breakfast.

i don't know who had the room above or maybe it was the gym the women at the front desk called me karen the

the pool was too small and cold.

laundry was available for a small cost

wasn t informed of amenities such as laundry or vending machines, would have came in handy

location, laundry, gym i just want a swimming pool so it will be perfect.

5 adults and 2 kids booked 2 rooms

we found water bottle and corn seeds and kids toy and dust all over and i went down to talk to staff to send

also no laundry service

i was able to do my laundry while i was there

it also has laundry facility in basement and soap powder you can buy at reception desk

there was also a laundry facility to the basement and you can buy little laundry packets and even softener for

just a paper bag with a banana,protein bar and a bottle of juice

very large bathroom and the laundry room was easy to use

the laundry room

bed fridge stove wifi cable tv laundry walmart and bus terminal near

they have laundry room but the dryers don't even dry for the amount they charge

the kitchen(stove, cabinets, full fridge, coffee maker, toaster), the the laundry facility, the area, and the

the first issue not enough towels and at 5:00 the laundry staff was already gone so the attendant borrowed a

you have to get used to there being no furniture or laundry bags

nice big, clean room, with a small welcome gift, bathroom and the motel had laundry facilities which was very

my room only time it worked even a little was in the the bathroom inside the bathtub , i did my laundry while

they plus was having available laundry on site.

they have the requirements necessary laundry, fitness center, pool

laundry didn't work, and the best they could do was to suggests walking beside the highway several

could remember the woman s name who checked us in, but she was phenomenal even with my 2 little kids

the pool was a bit too cold for the kids to enjoy

large room, honest breakfast, free parking, hotel seems pretty renewed.

the exercise room was quite warm because it is connected to the laundry room

free breakfast and laundry

pool an hot tub reservation needed our slots the room is big an full kitchen with supplies

the breakfast was great

larger garbage can in kitchen; no room service; no housekeeping on weekends - my shower ran out of body

room i had was next to the laundry room/ice machine

we were counting on being able to use the guest laundry, but we found that the dryer was broken

at the front desk made me leave by four kids in the room to come downstairs and get towels

friendly staff, plenty of parking, very comfortable bed.

small kitchen appliances

on site laundry.

everywhere the supervisor can't be inspecting each room properly and the room didn't have any laundry bags for

laundry on site.

wifi was out. room smelled bad

totally understand the pet policy

loved the face there was a laundry room every floor

on the second question, we asked if the laundry was available

gym equipment great

pool closed cause covid :/

parking

location, laundry option, internet

laundry machine was broken

we were told the laundry was not done yet

didn't work most of the time -laundry out of order and not free as advertised

laundry machines could have been better but no big deal

paying for laundry

and the laundry room

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

breakfast was expensive and parking was not free.

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

aspects of the hotel - comfortable rooms with walk-in showers - spacious parking area - on-site gym and swimming

being with kids and when you need to fit in milk gallons was a bad experience

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

room, simple check-in/check-out, great location for ease of coming & going, bar and restaurant onsite

got there with my kids and was told the pool was not available which i promptly asked for a

free parking and free shuttle service up to 3 miles too

housekeeping lost a swimsuit in laundry

i rented two rooms for my family and stayed 10 days; the ability to heat up food for the kids was paramount

had to leave hotel to get bar closed saturday afternoon for food and drinks

room was great and pool and hotel was great

there was also i room service, but you could take out from the

when i got home, had to throw everything in the laundry because they smelled like the room

was able to use the laundry machine while i was here

laundry is available but likely out of order

we walked down a flight of stairs and there was a breakfast area and a laundry room

small parking lot

good laundry room

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

laundry on-site

the laundry facility, laundry, & business center do not work

spa tub

laundry room requires quarters to use

everything is perfect. just hoping the pool heats up in the colder seasons.

could not get a hold of room service for food order

staff is professional and courteous and my children love the pool.

the breakfast was delicious and had everything you could possibly want to eat

a saturday morning, early at 9 in the morning, the room service banged on my door and without my permission

no room service now, i think they will back to normal later.

too many kids in the pool and the water looked interesting, i wish the outdoor pool was open.

two pools !! great location and great staff!

hotel had great amenities,;restaurant and bar ,pool indoor and outdoor, finally professional staff were polite

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

and dirty laundry in hall all day long

they need a big tv in the bar area.

surprise pet fee

the pool and the jaccuzzi . the spacious rooms and the balcony overlooking the courtyard .

the laundry situation that the two dryers do not work, affects the flow in the laundry room

has small kitchen space, full fridge, and on site laundry

a set of everyday utensils, one paper towel and a can opener will help, to always have in the kitchen

didnt like all the trash in and around the parking lot that people just throw out if there cars, people are vary

the breakfast was terrible they need to up their breakfast

bar not well staffed

bar had limited food selection (the pastries looked stale)and it was unstaffed so i couldn't even

like the restaurant and bar weren't ever open during the day

free coffee bar and covered patio was a great place to meet with friends

room and gym very comfy and new equipment

the laundry facilities were not the greatest

kids loved the pool and hot chocolate

breakfast was presented nicely and was very good

my kids like to swim in the winter

was very comfortable, breakfast was very good, staff was helping and friendly and location worked for us extremely

i did not have breakfast

the room, staff and complimentary breakfast made it a very pleasant stay

only issue was the fridge was not working properly in room 101 where my kids were that s all.

i asked for a room close to the elevator extra blankets and early check in and all were granted

the cleanliness, staff and the free breakfast

laundry room

we were relieved there were laundry facilities on site

downtown westfield with so many restaurant options, huge sized room perfect for family of 4, and breakfast

they weren t able to serve breakfast but they gave us a bagged breakfast with everything you could possibly

lobby is very small. limited parking.

only thing that we didn't like was that they said the pool was heated, but it did not feel heated

hot water, wasn t clean: crumbs on kitchen floor, (dead) critters on floor, crumbs underneath bedroom sheets

do to the pool and kitchen being close no breakfast

location was convenient. breakfast was offered. convenient parking.

the kitchen in the rooms

machines were out of order, the gym was not completed or available, and there was no laundry room

no laundry but there are two convenient options available nearby

and they didn't have laundry

limited parking

served free breakfast

nice breakfast each morning and needed laundry done which they had in the hotel

wifi is sketchy, location is good, tv should have more stations, it's pretty quiet, no pool or gym

the breakfast could of been more.

jacuzzi pool but the jets seemed to be malfunctioning.

we had the king bed with the spa bath/jacuzzi

when we came down to check out guy states it s only him working and he was doing laundry

facilities such as guest laundry and pool very welcomed

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

i was given free wifi, and it didn't work properly

furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to laundry room

106 was a smoking room and was terrible

room was clean staff very helpful great parking

non smoking room that had cigarette butts in the bathroom window that was broken

very clean, old furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

there is no laundry room as stated in the on line description

for a/c wasn't working properly and the water from the shower only was giving hot water that my kids couldn't

the spa tub was the best thing for me.

jacuzzi room was nice with the fireplace and we also enjoyed watching the smart tv

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

room faced parking lot where security lights were on

breakfast and bar restaurant was great

the pool and outside area were really nice, but it was raining during our stay unfortunately

wifi seemed to have times when it worked more slowly

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

the gym and laundry made the stay very convenient

wifi not very good

the noisy kids running in hallways

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

laundry facility was convenient

in the kitchen was so nice and she go extra mile for me

there were rude ppl staying right beside us with 20 ppl (kids) partying it till 130am

gym was open but limited to 1 hour

the complimentary breakfast was a great bonus with a nice variety of options for both kids and adults

on site parking is a plus

asked the girl at the front for the wifi code so that i could access my booking details since i am from out of

parking lot was large with sufficient space for parking

clean room, comfortable bed, free breakfast, 24 hour fitness room.

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

our in room kitchen made our three day staff a bit like more homey

quiet comfortable nice helpful staff, good parking , convenient location

did not participate in the restaurant or breakfast due to the fact that we were there for a funeral and time

free breakfast, spacious bath and room, large tv

we love the location of this hotel! the staff is always friendly! great bar scene!

did not like the poor breakfast choice options and the early rooftop lounge close hours

the only positive to out stay was the early check in

would have liked to take the beer from the bar up to my room.

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

the hours of the courtyard and pool seemed to be too early especially for a weekend

also, my family really enjoyed the pool

wifi was bad - didn't reconnect - you have to reconnect manually all the

for the family vacation i would like to come back for another stay and the room is clean and the kitchen is

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

late check out time which means more time to sleep in

everyone is helpful from maintenance and housekeeping to the front desk and kitchen

wifi is free only if you surf internet. if you want to watch movies, you pay $4.95/day

limited parking