laundry didn't work, and the best they could do was to suggests walking beside the highway several

they have the requirements necessary laundry, fitness center, pool

swimming pool was a bit cold and pool water wasn't clear enough.

could remember the woman s name who checked us in, but she was phenomenal even with my 2 little kids

very good breakfast, easy parking, clean to eatery

the exercise room was quite warm because it is connected to the laundry room

free breakfast and laundry

very hot gym facility, staff wasn't very friendly or welcoming, right on a busy road , no

spa need to be fix up instead of waiting

indooo pool not open

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

the property was very clean and has a pool /gym and it s very

awesome staff very clean hotel and fresh smell and just nice atmosphere and nice pool

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

good laundry room

laundry on-site

the laundry facility, laundry, & business center do not work

some of the neighboring rooms were a bit loud at night. parking up front was just okay.

in the guest laundry center, there's only one set of washing machine and dryer, which may present a challenge

guest laundry center, fitness center, and swimming pool were fun to use

so for breakfast there was no sugar free syrup and when i asked the breakfast host can i be provided me

staffs and wonderful breakfast selections

didnt get a chance to enjoy the pool amenities but next time bc i will be back

nice breakfast each morning and needed laundry done which they had in the hotel

breakfast was really very minimal

no, breakfast due to covid. that was the only regret but understandable

breakfast is minimal

the breakfast could be better.

wifi access was a pain

room service was quick and precise.

i couldn't anybody at the pool or spa area, if i had a question i had to go all the way to the front desk

the pool and gym are great

they have valet parking, on site restaurant, bar and spa

no room service, no laundry service, worn out suite

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

laundry was too little

love the gym and location of the property i feel it is kinda of expensive however we will pay because of the

excellent room service!

i was able to do my laundry while i was there

it also has laundry facility in basement and soap powder you can buy at reception desk

there was also a laundry facility to the basement and you can buy little laundry packets and even softener for

also no laundry service

no muffin , or even a cereal bar would have made it complete

there are only two laundry machines and two drying machines

the pool was beautiful

pool could have been warmer!!!

there was even cake for the kids and coffee all day

i needed: kitchenette, decent fitness center, coin-operated washers and dryers, and good hot breakfast

my room only time it worked even a little was in the the bathroom inside the bathtub , i did my laundry while

nice big, clean room, with a small welcome gift, bathroom and the motel had laundry facilities which was very

i liked that there is a laundry facility

they plus was having available laundry on site.

you have to get used to there being no furniture or laundry bags

hard to get to off of highway, did not feel safe, laundry cart always left outside our room.

dirty inside and out parking lot full of garbage and cigarette butts everywhere i stayed in a non-smoking room

there was free parking.

parking.

refrigerator in room or microwave poor parking parking lot a mess staff under trained will be my last stay

the laundry room

laundry facilities are also on property

very large bathroom and the laundry room was easy to use

bed fridge stove wifi cable tv laundry walmart and bus terminal near

the kitchen(stove, cabinets, full fridge, coffee maker, toaster), the the laundry facility, the area, and the

no refrigerator or microwave in the room and limited laundry facilities.

a little pricey. was told i d have a kitchenette but didn t have even a microwave or fridge

booked this for a friend and her pet a few times already

room 144 although non-smoking, smelt of cigarette smoke

were travelling with a dog and wanted easy in and out and a property that did not charge an extra pet fee

we were counting on being able to use the guest laundry, but we found that the dryer was broken

room i had was next to the laundry room/ice machine

best hotel i found in my price budget. we had good breakfast with perfect amenities.

the room conditions were great and beds were very comfortable. we had a decent breakfast.

the staff is so nice, and the breakfast waffles are delicious.

no laundry or alcohol available and it is far to get to dinner.

wifi was kinda slow.

didn t have room service at the time, we had to go out for food!

pool, jacuzzi and sauna

spotless rooms, friendly staff, great pool, would definitely stay again

laundry charges money but does work, tv was not waking had to be replaced, remote not working had

we didn t have time to do laundry, but the area was very neat and tidy

we used the pool, gym and business center once each

free onsite parking

room was cleaned and sanitized, pool was open

i was told the two she had a the front desk was for someone else and that laundry wasn't done

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

staff was very courteous and responsive, good parking and access to parking lot

the kitchen appliances was dirty. i seen 1 baby roach and 1 small unknown bug in dresser.

the coffee is great. the laundry room is also great. the staff was very nice.

kitchen facilities and laundry

the laundry room is an added bonus

quiet atmosphere, very clean, friendly staff ,at times the cost,free wash rooms for laundry

like it was nothing i didn't like that like everything the cleanliness of the hotel that jim the laundry facility

the laundry room and stairway had garbage on the floors

my credit card was copied by an laundry

the laundry room and vending area is very clean

entering it smelled like fresh laundry , which was comforting besides just the smell but the knowledge that the

thing is the strange odor of like different spices and somewhat like dirty laundry in the room, it seemed as if

breakfast was good. it made my stay even better and easier than it would have been otherwise.

the wifi connection didn t work for us the kids didn t like that part

very comfortable and cozy and clean room, very quiet. breakfast was very good.

the breakfast area is very nice and the swimming pool and gym are good too

loved the waffle maker that was a big hit for my kids

and they didn't have laundry

no laundry but there are two convenient options available nearby

machines were out of order, the gym was not completed or available, and there was no laundry room

95 and pet friendly

served free breakfast

clean laundry room

room, breakfast, wifi

room, breakfast, wifi

convenient parking

the nice breakfast selection was much better than what i've seen at other hotels

it had a 24 he laundry room, also the

breakfast was top notch

need to extend pool and breafast hours.

breakfast was a bummer. could of been better.

had two bedrooms, an open kitchen and living room area

laundry!!

there was plenty of parking and room service was fast and delicious

wifi little slow

the pool was still in the works

pool access after 9pm

breakfast was delicious with a good selection of food options

breakfast wasn t great!

everything, including the breakfast, was very good

swimming pool was not working. it would have been better if this was made known during booking

we love the variety of breakfast foods

the laundry set up was not good, you had to download an app

no room service on sunday they were very busy i was ill and no transportation

very nice front desk staff and bar staff.

bed was comfortable, restaurant and bar was good

we had drinks at the bar and definitely enjoyed the warm cookie upon checkin

laundry facility, but they don't provide laundry detergent and quarters

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

to many kids in pool area.

the pool gets packed and kids were not listening to security when told not to do something they should be escorted

the dual pools were a big hit with the kids

maybe more staff and attention to small leisure s like room service

property is dated. parking entrance and exit doesn t always work properly.

room service was listed as a service but when we called to order they said they were not doing room

clean, wonderful staff that went out of their way, beautiful pool, and starbucks on premises

tried to do laundry but couldn't get any quarters from the front desk

the pool closes at 10

hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason

however, the pool, walkability, and wi-fi were below expectations

significant renovations and upkeep; bar on wall in shower was falling off, held to the wall by a rusty screw;

the laundry room is also a nice touch

the cost to do laundry is a little high

the kitchenette and the laundry facility is a big plus that makes the hotel stand out

they also have a laundry facility inside

stay here for a week for work, had everything i needed including on site laundry

limited storage space n expensive laundry

laundry facilities were great

laundry get done everyday

the next day i realized i had no laundry bag and went down to the lobby again

you need to log on every day for the wifi

i was allergic to the laundry detergent used on the sheets.

the staff is fantastic, but specially the bar attendant klever, he s great.

parking lot in poor condition

bar is great, food is amazing, staff has always been great with me

thought the kitchen was a bit slow and the bar could get me more to drink but that is a minor problem

i was disappointed by the lack of laundry and cleaning, which was unexpected

pool had a bandaid floating in it

nice pool, great gym,convenient location,clean,nice decor

she was amazing and went above and beyond for every guest as well as helping kids cook their food

but the main reason it appealed to me when i booked was because i saw there was a restaurant and bar inside

i actually didn't eat breakfast.

wifi worked well

room service

no microwave in the room, wifi was lagging

the parking lot needs to be resurfaced, and i had to reach to find that comment

was clean both outside and inside pool workout room and the laundry room was in excellent condition

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

i like the fact that i could do my laundry before leaving ud83dude05

good breakfast menu selection

i loved the indoor pool, the fact they have 2 bedroom suites, free breakfast and the breakfast was pretty good

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

only one laundry machine for all patrons

no on-site laundry facilities for guest

should have laundry in each floor since there are regular family that seem to live there

i was able to do our laundry in the 2 washers & dryers they gad available

they don't give you wifi you have to pay

no wifi. if i was staying there on business i would of had to pay to use it.

pet friendly hotel i've stayed in - they have a laminate wood floor so no weird odors or flea

advertised free wifi but it actually wasn't free

i believe the towels in my room were folded without laundry

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

no guest laundry

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

it was clean but laundry machine was not working so i spent 4 hours to just do it

smells like weed always. toilet running tiny pillows broken laundry no amenities

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

available for laundry needs friendly

i used the laundry facility ( two washers and two dryers)

the friendly staff, the comfy bed , laundry service and the breakfast

no change available at counter for the use of the dryer at laundry

parking was easy and the price was great

my kids enjoyed the pool

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

the kids enjoyed the indoor pool

had an ev charger. complete exercise room. size able pool.

was a sweet but did not have a microwave , room was out dated , only 1 bathroom , cannot get room service with

the gym and laundry updated bathroom

the laundry room on the 2nd floor had trash all in between and behind the washer's

laundry

i wish coin laundry were available

the laundry area consists of one washer and one dryer

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

i really appreciated that i could do our laundry here

cleanliness, decent breakfast, family-friendly environment

the cleaning staff. the tv and the beds. gym.

very welcoming,personable,sociable and great with kids

free laundry excellent breakfast clean room

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

staff kids running around the lobby as well

fire pit was right next to the parking lot should have been closer to the pool where it was more private rather

someone used my token to do their laundry, and i wasn t so happy about it

clean and also very accessible parking

of the three rooms were smoking with really bad smell

deposit for pet.. & its gone take 4-5 business days to get back the refund in account.

i wasn't sure if there was wifi and i'm still not sure if there was breakfast

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

impeccable and clean and the rooms are spacious and the best thing is that we can arrive with our pet, and we

friendly staff onsite laundry expended stay amenities in room.

good snacks in the vending machine (loved they had gummy bears), laundry room was clean, and importantly the

they have a laundry for guests, it was clean too

00 in change for laundry

laundry available 24x7 on the 1st floor

sure has laundry room but no laundry soap to purchase

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

everything was wonderful. the room, the staff, and the breakfast.

laundry was available for a small cost

location, laundry, gym i just want a swimming pool so it will be perfect.

wasn t informed of amenities such as laundry or vending machines, would have came in handy

also, wifi was available during the stay

free parking , free and fast wifi and free breakfast perfect for a business

mini mart in the lobby and laundry mat in the basement

property is good but parking is too far

spa not open

room was spacious, the parking was big

good breakfast and the restaurant staff were wonderful as too the bar staff

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

laundry room had limited machines & dryer no free detergent provided limited entry options, either

the bathroom was clean and we had the laundry on our floor which was a bonus

situation and facilities unable to serve breakfast or any food or drink as well as the pool and gym closed, the

parking lot is well illuminated and plenty of parking spots, never had any issues

winter, i'm booking a room just to use the amazing, warm swimming pool

i was working nights and slept during the day, the service room service was very respect full and quiet

we were annoyed for a short time by kids in the hallway coming from the pool which was nearby.

house keeping was good. good parking space.

parking was easy

appreciated that the room was very clean; as well as the laundry room

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

loved the breakfast, space in the room, kitchenette and the pool/jacuzzi.

it stated online there was a pool, which there was not.

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

nice rooms. liked the free laundry.

good amenities- pool, laundry, breakfast

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

those suites has two bedrooms and two bathrooms with a living room and kitchen

we were told the laundry was not done yet

didn't work most of the time -laundry out of order and not free as advertised

location, laundry option, internet

laundry machine was broken

laundry machines could have been better but no big deal

accommodating for early check in

the restaurant was closed. no breakfast. no room service.

the staff is excellent across the board, the room is tip top, breakfast is amazing, pool is great

heater was a bit noisy and gym equipment (esp. cable machine) needs maintenance

the indoor swimming pool needs a bit of attention, but i believe it's a working progress.

on site laundry.

laundry on site.

everywhere the supervisor can't be inspecting each room properly and the room didn't have any laundry bags for

wifi was down

the cleanliness and kitchen

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

feel like the lighting in the parking lot could have been better

i love the breakfast & clean pool i m coming back

pool closed cause covid :/

great there were laundry facilities but the dryer took my money and didn t work

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

like the amenities that are offered such as the pool and gym room

pool was great, the kids loved it

laundry - very good when you have a trip with kids

faculty, laundry for guest

location was beautiful in a big parkland and we loved the gym

cleanliness, view, breakfast, pool, gym

no wifi in the room and flooding shaverfloor.

and the laundry room

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

paying for laundry

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

parking is a bit tight later in the evening

i love the breakfast. pool looked good. i used the gym. rooms are beautiful and extremely clean.

we had a drink at the bar and lisa was terrific our first night

i don't know who had the room above or maybe it was the gym the women at the front desk called me karen the

excellent run breakfast buffet. extra security, using room key to use elevator.

pool was crowded

when i got home, had to throw everything in the laundry because they smelled like the room

laundry is available but likely out of order

was able to use the laundry machine while i was here

we walked down a flight of stairs and there was a breakfast area and a laundry room

stayed with my boyfriend and for the first time we requested the king bed with spa bath

friendly staff, safe location, laundry room in the building

i didn't like was other families you know brought their kids down to the pool and don't watch their kids

excellent breakfast, room (suite with kitchen) very spacious and comfortable.

staff were very helpful. the location is quiet. free parking. 1.5 mile away to shopping center.

loved the outside seating with the grills and basketball court for the kids

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

guest laundry room was out of service

very friendly staff. guest laundry facilities. late checkout possible

the place is very clean and the staff exceptionally nice. breakfast and bar are okay too.

the comment re parking had to do with the snow and it had not been plowed enough for ample parking

furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to laundry room

parking lot spacious and able to park directly infront of room

parking is very easy due to a large lot

upon my arrival here, of course as a non-smoking room it s still smell like smoke just like the previous

i liked how the parking was close to my room, beds were comfy, and a very clean room over all

housekeeping lost a swimsuit in laundry

pool was closed!

had to leave hotel to get bar closed saturday afternoon for food and drinks

the bar and wine in particular, was very pricey.

it also worked out very well for us that the pool was open so late on a weeknight

*there was laundry *overall way a bad

they dont have laundry set up in the hotel.

i was plan to take kids to pool(with my thought that a 4-star hotel should have a good indoor pool)

there were kids running in the hall at 3am

would have appreciate to have additional towels for kids since we come with our two kids

the laundry situation that the two dryers do not work, affects the flow in the laundry room

has small kitchen space, full fridge, and on site laundry

the mini kitchen. i got to cook for my husband.

no breakfast

the breakfast was terrible they need to up their breakfast

the laundry facilities were not the greatest

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

like the fact that there were so many kids running around all hours of the night screaming on the top of their

room service in general only all two days, except required 24 hours before, unfortunately not told

my kids like to swim in the winter

was not informed that there was no food or room service available or restaurants open at the hotel when making

i slept the night away and evens through there was an event going on with many kids in the lobby honestly did

parking lot needs to behaved

my kids just for them to go for a swim & a get away

parking wasn t the greatest but it comes with the territory.

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

wasn't charged but heard about the parking fee and wifi fee

service -- room service breakfast lousy --- served in paper bags, plastic untensils, cold toast yuk

i checked in the staff member didn't tell me about any of the amenities or wifi that i heard another staff member

room service was

had a air conditioning system that completely linked all over carpet soaked our shoes and sons laundry toilet

i had to go to the laundry room to get them

was only 1 laundry room on the first floor with only one washer and one dryer

had no change at desk to do laundry

kids could have been electricuted. wires sticking out . molded fridge .