it sounded like a commercial laundry

laundry room was directly behind us and was off and on noisy

great location for a graceland visit. very friendly staff. good pool area.

keep the breakfast open until 10 and have boiled eggs

breakfast was a continental type breakfast

i wish there are a few more laundry machines.

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

pool was dirty (algae growing on sides foreign object at bottom of pool) there were patio tables

my favorite part was definitively the jacuzzi bathtub. very spacious room! plus the pool!

what breakfast? i wasn t aware breakfast was offered.

inadequate parking spaces.

pool breakfast location

nice pool

parking was tight

the facility was very clean, but the best part was the exceptional breakfast buffet offered.

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

no laundry on site, was able to use the neighboring hotel

parking area for all occupants hotel behind ours, had suv that played loud music the entire time

everything was great breakfast room wifi quiet location very clean

breakfast was just so so

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

semi truck driver, they allowed us to park in there lot.

parking is terrible

lock it the room wad like a two bed room it had a bad smell i wad in a room that held someone old pet rm 212

and, pet peeve of mine: the lighting was really bad

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

stayed over spring break with the kids last week and the pool was about 40

we sat back watching kids play and all we smelled was a lot of chlorine which had our chests hurting

did not work tv did not work in living room smell of gas in kitchen area, at different times

their laundry room was down!

not offer wifi in room

the pool and hot tub were much needed

pool and hot tub weren t open :( only the gym

there are too few handicap parking.

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

the pool was great and we loved breakfast

hallways were way too cold, the noise from the people walking on the floor above us, the pet that was allowed

having a mini kitchen was great as we do not travel without milk

location was in the heart of the city....also had a good quality breakfast and coffee

we asked for a bag for laundry and they had nothing available

there were laundry facilities

we had ordered room service the night before, and of

desk and bar associates were friendly, & very service oriented!

i love that it has a bar and restaurant and nice patio and very good waiters/

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

laundry room. great staff.

breakfast was fresh and tasty

and the full breakfast was as really good

online it said it was pet friendly & was told that i needed proof of my service dog so we had to go back home

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

and wifi did not work most of the time

decor and pool

ample free parking was a bonus

didn t like how weird the parking was and how the room was not the exact way it was advertised

room was too close to the laundry area and washers/dryers could be heard throughout the stay

the laundry room was a disaster as well as none of the washer and dryer worked

i loved the laundry room

the breakfast was good and the room was very nice with comfortable beds

everything was great from the clean rooms, breakfast, staff, parking, and clean pool.

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

laundry room charges $2 in quarters and they don t have a change machine

my door seem like it was busted in. it was hard to open an shut. breakfast.

breakfast was fine and the location was excellent.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

of ball teams there wished they had a larger laundry area

wifi: didn't use

wifi not a good connection they have the sake food everything

really appreciate the food in the evening and breakfast in the morning with our family

pool is small, and was always over crowded with a lot of rowdy kids.

had the pool open.

location was great,it was quiet and staff was friendly and breakfast was good.

advertise breakfast but didn't have it because the kitchen is broke

it was close to restraunts walking distance the pool was nice. fairly clean bed was comfortable

the rooms were clean, bed comfortable and the breakfast amazing

pool to be open

love that our room was equipped with a kitchen and it was within walking distance of restaurants

staff very friendly and helpful - happy to let me linger in the breakfast area after

breakfast was mediocre. could have used some hot foods and decaf coffee.

only thing i didn't like was the fact that i called to make sure that they were pet friendly,but i wasn't told

it was hard getting to it. they didn't have enough parking.

treadmill in the gym wasn't working and the temperature could be made more comfortable, it was stuffy

pool was very clean and with having the kiddos it was a great addition to our evening

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

the room was clean, the breakfast was good, the staff was good, the parking lot was a bit dark and the ice

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

the condition of the bathroom and room interiors the $75 pet charge was ridiculous.

only thing that i can't say was 'excellent' was the parking

when we pulled into the parking lot to check in, there was a woman dancing out in the parking lot listening to

room very clean. breakfast staff were nice and helpful.

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

limited parking

this place doesn't have a free shuttle bus to memphis airport on weekends ud83eudd14 only monday to friday

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal

having a kitchenette was a plus

pool was closed because of covid 19 and my daughter who is 8 was sad

the parking and security

make the wifi free.

they did not have any pillows for our kids to use for the sleeper sofa

ran out of breakfast food on sunday.

tv had no kids channels

the room was nice and the pool was fun!

there was no airport shuttle when it was advertised as having one

hotel was very clean, breakfast was hot & good

clean and spacious room, great pool and excercise area

and i also liked that i was able to use the laundry facilities to dry

the kids wanted a pizza and i had no info on how to get one

indoor pool great for the winter trip

the indoor pool and the shower.

(i think that was her name) she works weekends prepares breakfast

breakfast was delicious

easy access to parking

pool needed cleaning

the rebel flag flying at entrance of parking lot

the wifi not good

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

breakfast wasn't what i was expecting after being woken up at 4 that morning with all the banging

the pool was a little dirty

being woken up at 4 that morning with all the banging and slamming doors on the other side of the kitchen wall

was out of order parking area by the swimming pool had broken glass

we finished playing and arrived back to the hotel after the laundry room closed

clean room and had guest laundry facilities was a bonus.

laundry faciity

nice pool

parking and walk inn from outside. not going threw a corridor before entering your unit.

the room was nice and clean, and the pool was awesome.

also didn t like having to pay for parking in their parking lot when i m a guest at their motel

melissa was great. very helpful. the room was great. the breakfast was delicious.

needed better parking.

room was clean love that they had breakfast will be coming back

wifi and laundry room!

extra laundry room. that's it

enough parking spaces

they charged me extra for a pet

be happy when restrictions are lifted missed gym and breakfast.

the cost of the room, i would have liked to seen a little more variety in the breakfast food

the room above me 224 must have had kids or kid in room or they stumped and ran around or they was running back

love the toiletries, clean nice room, love that breakfast is included and pet friendly.

the pool. it really felt at home

elevators and pool exit door should've been monitored for cleanliness and dried more frequently

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

garbage can be emptyed more often and laundry collected daily

wifi and laundry available

the laundry room was really disgusting

the pool was awesome

the breakfast was filling and fresh

the a/c worked. staff was friendly. hotel was mostly quiet. parking lot well lit.

didn't eat breakfast

good and pool

no breakfast

3 story hotel and laundryroom only has 2 washing machines

the laundry was not functional

laundry facility needs upgrade

great location near an abundance of restaurants, stores, and luckily a laundry mat

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

laundry on 3 rd floor

pool was nasty trash all in it, the bathtub was rusty and the curtain wasn't long enough flooded

the 2nd room overlooked a parking lot with lots of lights and a blackout curtain that wouldn t close

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

such friendly staff, nice pool and great beds

the breakfast was hot and fresh

needed more handicap parking

the location. the employees. the safety of the building. the cleanliness. the breakfast.

stayed there to enjoy the pool during vacation

the parking was very convenient, staff was really nice & greeting was wonderful

me and my family love the suite, bed, pool, and free full breakfast!

pool was perfect size for my kids

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

entrance was nice to walk into, the staff was very friendly, the parking was a lil tight but overall the property

nice indoors pool

i love the full kitchen in the room

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

i loved the full size kitchen and large room. it was quieter than i expected.

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

the kitchen

not a breakfast person

also the breakfast selection was very slim and not the greatest

breakfast was very bland and not well stocked

the breakfast was great and the room was exceptionally clean

sausage biscuits were not the best and pool was not open

good breakfast

i loved this place- clean fresh new and breakfast was great!

no pool

best breakfast ever !

no indoor pool or hot tub.

family and i originally booked a double queen room with a kitchenette

the breakfast was very good, plenty to offer and hot with eggs and fresh made waffles

it had a nice kitchen area

was a broken down car, jack up in the parking lot on two wheels

well lit and ample parking

were roaches in the kitchen area

room was clean, beds were comfortable, breakfast was great, and the staff were friendly

kitchen part could use some update

second day we were there family with 6 kids had a room above us and it sounded like a heard of elephants above

the pool is outdoors so it was not open.

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

didn t eat breakfast. the location was close enough to where i needed to be.

the breakfast was nasty

bars - our request for an email receipt through not provided despite their agreement - the pet friendly

pool was too cold and not clean and the spa was the same but not hot enough and the hotel smelt

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

i love you have an iron, ironing board, and decent priced laundry machines

like to see some type of discount program worked out between the hotel and atc gym across the way

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be

was going to originally complain about the dirty pool but the staff treated my autistic son and grandson so

secure parking lot

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

- awful breakfast - no laundry service available

beds comfy, wifi great, pool and hot tub great. staff friendly. and helpful!

laundry facilities were not functioning

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

there are no signs that the laundry room are on the fourth floor as well

for room service all the front desk

was super crowded with loud kids i guess they had a competition of some sort and there was no parking had to

nothing it was great. we could have used 2 chairs in the laundry room

excellent location, friendly staff, laundry facilities, good breakfast, very good value

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

everything, staff went above and beyond and helped us with laundry as washer was out of order.

guest laundry out of order

it also has a laundry room facility for hotel guests to use

room was next to the laundry and people were doing laundry late at night

the dirty laundry room with no seats.

didn't like that we could t do our laundry

staff and common facilities very good. gym, laundry and complementary breakfast were good.

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

called down to the front desk, i had asked for a blanket and was told the laundry was closed

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

it had wifi

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

i was able to do some laundry and could get washing powder and change from the staff

friendly owner. close to airport. laundry service, refrigerator, microwave.

location of laundry room was really good for me because my room was right next to it

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site

good laundry

on site laundry and ice

didn t like that i woke up to two big cockroaches in my room or the fact that the wifi was turned off for

people smoking immediately outside rooms.

not enough parking

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

the room was excellent and very confort. there was laundry service on our floor.

laundry would be better in first floor

they said they have laundry facilities but it just takes all your money and doesn't work

breakfast, they was clean and the essentials

they said they were in the laundry

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

swimming pool, laundry room, snack vending machines

laundry facilities are worthless

that it has a laundry room for guests to use.

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

food wasn t great, advertised that there was happy hour but when we went to the bar they said they weren t

i was not able to request two beds for my kids and i was very upset and i won't use your service again

great shuttle service

the laundry room

the laundry facility had several out-of-order washers and dryers

nice laundry room, all workers here are super friendly.

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

no laundry facility

the wifi

i don't like the room too close to the laundry room and smell the dryer

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

something (sheets laundry?) caused a rash.

no laundry, no housekeepers

parking is a little frustrating

the beds were comfortable, easy parking, the hotel was quiet

location, convenient to freeway and attractions. excellent breakfast.

not enough parking

the ice machine and laundry area are behind a door, which minimizes noise

the bar close at 10

gated parking lot. friendly staff. indoor pool.

room service came every morning had clean towels and rags and a freshly made bed during my

coffee in lobby, no breakfast options, bar was closed, pool was closed, gym was dirty, hallway carpets are worn

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no soap available in the laundry

and having a laundry room was a plus

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

but we reserve smoking and had to be moved to non smoking but nicer

the nasty smoke smell in my non smoking hotel room

we reserved a smoking and got moved to non smoking and had to go outside to smoke

marijuana smoking 24/7 and not me

also, having a gated parking lot is a huge plus for memphis

they gave me a handy cap room no jacuzzi tub and the wifi didn't

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a

location was great, continental breakfast was great and lots of selections , it s gate controlled so cars

he walked me over to the kitchen area and gave me

didn't eat breakfast

i also looked for the gym(treadmill), but could not find it

the kids in the hall making noise that what i didn't like but other then that was pretty great

my daughter loved the pool so

pool wasn't working so our grand kids were very disappointed

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose

parking wasn t and normally isn t a big deal for me, but the lot is well lit

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

wifi a bit jacked up

there was no obvious criminal activity in the parking lot

there is literally a new extended stay america less than a mile away with private security in the parking lot

the greatest area but it's the cheapest price especially since there's a full size kitchen

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

harassed by people walking around in the hotel and in the parking lot

the night during my stay at the hotel as well as someone approaching me and my friend in the parking area

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

manager used handicap parking

food in fridge from previous guest swimming pool had geese and geese droppings in water

didn't like the fact that the restaurant and bar was closed

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

close to where i needed to be. indoor room entrances. free breakfast,coffee!

the pool wasn t open and no breakfast due to covid 19.

great rooms, beds, staff and breakfast.

vicinity to the tpc southwind golf course.

it was clean were they did breakfast

put they breakfast away earlier than posted.

the staff were very nice while breakfast was being served

did not eat breakfast. location was fine.

the pool

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

great gym and pool area

fantastic staff, clean, well decorated, comfortable, very roomy, and superb breakfast.

wifi was so awful i had to use my phone hot spot for 3 days using up most of my data.

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

were kids running up and down the hallway at 12:30 in the morning slamming doors and blowing

that the outdoor pool was not open just yet

i felt safe and had option to wash my laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

uncomfy sofa bed, no guest laundry

if you need to do the laundry you need to put 0

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

room service: meals are delivered in to-go containers and plastic flatware and in a bag

the room and view were beautiful but a kids soccer tornament team were staying there too

it also had a gym and

everything was good. the lobby bar closed a bit early. all in all was very good experience

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

it clearly had better days in the past it had a very nice gym

we literally checked out the next morning…i wouldn’t recommend to anyone with kids honestly

enjoyed the pool

bed was to firm. must ve been prom night kids were very loud and in the hallway

the way to pull in and out of the parking lot from poplar avenue is awkward

don't have laundry

none of the equipment in the gym worked, very disappointing

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

made me mad- i didn't have my smart phone with me,and why my room key wouldnt letme access the gym infuriated

thing is the property was packed and the parking was limited

there is no gym there and the laundry does not work there

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

i do wish the laundry service was working at the location i was at

clean up laundry room

large rooms, front desk man was very polite, and free laundry facilities.

laundry facilities were convenient and well-maintained

location, breakfast, laundry services

there is free laundry and the breakfast was outstanding

having complementary laundry facilities was very convenient

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

no utinsels in kitchen not even plastic

free wifi is so slow. tv is analog broadcast; it should have been digital/cable.

wifi not dependable.

kids n the pool all day

closed amenities (pool/spa) due to covid.

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service

their pool & gym was closed. wish we could have entered

pool was small & indoor. lots of kids in it mist of the day.