we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

the swimming pool was green. apparently having problems.

was told prior to my visit that the pet deposit would be $50

easy parking, room was clean, breakfast usual for these types of hotels

parking area poorly lit

the room was big and had all of the amenities of home. the kitchen was fully stocked.

we booked a king bed but got a queen and didn t realize until we had unpacked most things in the kitchen and

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal

parking kinda hard to find due to construction

property is pet friendly

and i also liked that i was able to use the laundry facilities to dry

the heated salt water pool was my son's favorite thing

great breakfast options

free parking

the kids wanted a pizza and i had no info on how to get one

everything. cleanliness to the pool

the room where the indoor pool is was miserably hot, therefore did not use it

my kids really enjoyed the indoor pool

good but didn't get up in time for it, i'm a nightshifter the water was hot a/c was awesome parking was

the room was nice and the pool was fun!

full kitchen area and living room area

they did not have any pillows for our kids to use for the sleeper sofa

we enjoyed the small kitchenette and total design of the room

the pool was closed

t know where to start-kitchenette, comfortable bed, huge walk-in shower, clean, free showtime & crackle movies

breakfast was very good all 5 days we were there

only tub wasn t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

also, in front parking; there appear to be a crossover from parking lot but it s actually a dirt bed of dead

the staff was friendly and helpful, the room was comfortable and the breakfast was yummy

noise in the evening from kids playing in the outdoor pool

booked the room because it was pet friendly and noted i'd be bringing my two dogs at check out they charged me

everyone was nice it was great i wish the pool was working

had to ask for more towels the second night. parking was horrible.

friendly staff and clean pool

had the pool open.

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

laundry room charges $2 in quarters and they don t have a change machine

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

breakfast is great and that they make you add your vehicle license plate just in case something was

not enough parking available.

the rebel flag flying at entrance of parking lot

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

didn t like how i was misled that there was a pool

much parking, side security light out, tv in room didn't work

the pool was closed.

of ball teams there wished they had a larger laundry area

breakfast and pool

enjoyed the in door and out door pool area

to charge an extra pet fee

breakfast, happy hour and room layouts

room was too close to the laundry area and washers/dryers could be heard throughout the stay

the laundry room was a disaster as well as none of the washer and dryer worked

i loved the laundry room

i was particularly grateful that my pet was welcomed

good selection of breakfast foods. thoroughly enjoyed.

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

he didn't even leave our pet out

the indoor pool was not working properly,

nothing! key didn t work, wifi was down, bathroom was nasty!

pool was very cloudy - couldn t see more than a couple inches into water

their laundry room was down!

parking was a little confusing

there are too few handicap parking.

the parking lot needs better lighting and security

there was plenty of parking, although non-club members could not park anywhere around the front of the building

pool didn't have much chlorine

didn t like how weird the parking was and how the room was not the exact way it was advertised

our room was close to the pool and there were some teenagers that stayed in the pool until it closed at 10 pm

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

parking

to use the laundry, the machines worked fine but it was not clean on the floor at all

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

was great the grand kids love the pool the basketball court the food my family came over from another hotel

great breakfast

did not work tv did not work in living room smell of gas in kitchen area, at different times

there were laundry facilities

we asked for a bag for laundry and they had nothing available

you have to pay for breakfast

staff especially edna the hostess in the restaurant/ bar area and allen the cook who prepared and arranged the

bright lights in the parking area

pool to be open

it would have been nice to have a full breakfast other than continental breakfast

staff very friendly and helpful - happy to let me linger in the breakfast area after

no outdoor seating to socialise after the pool area is closed

the wifi was a little slow.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

laundry room. great staff.

the snack bar in the lobby needed to be stocked

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

location, good wifi and the memphis bbq company restaurant nearby (best ribs i ever tasted

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

being woken up at 4 that morning with all the banging and slamming doors on the other side of the kitchen wall

i missed breakfast ud83dude2d

i love the service , the breakfast was great

laundry faciity

we finished playing and arrived back to the hotel after the laundry room closed

clean room and had guest laundry facilities was a bonus.

breakfast

staff and pool. breakfast was okay was looking for eggs or sausage links

melissa was great. very helpful. the room was great. the breakfast was delicious.

were friendly and the wifi was ok but that s about as good as it got

booked this hotwl because it was pet friendly

the breakfast and pool clean room

breakfast was a bit lean on choice and contents but overall this place rocks

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

liked the parking lot

parking is terrible

noisy,lobby bathroom not working, parking sketchy.

oh and the wifi really sucked bad and the pillows was trash

no laundry on site, was able to use the neighboring hotel

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

it was great, comfortable, reasonable price, good area, and breakfast was included

more for breakfast

not a lot of parking spaces. we had to park at hotel next door.

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

- awful breakfast - no laundry service available

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

my original room was a non smoking but wreaked of cigarette smoke

nothing it was great. we could have used 2 chairs in the laundry room

wear masks please if you offer laundry self serve, then have soap and quarters available.

excellent location, friendly staff, laundry facilities, good breakfast, very good value

a little more softener in the laundry would be nice as well

guest laundry out of order

called down to the front desk, i had asked for a blanket and was told the laundry was closed

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

room smelt,and wifi was not assessible

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

laundry room dirty need attention you go to was but washer and dryer need some attention with

staff and common facilities very good. gym, laundry and complementary breakfast were good.

didn't like that we could t do our laundry

it also has a laundry room facility for hotel guests to use

room was next to the laundry and people were doing laundry late at night

extra laundry room. that's it

wifi and laundry room!

enough parking spaces

wifi was intermittent

also the wifi sucks

on site laundry and ice

good laundry

wifi must have been on the fritz kept going off and on.

the breakfast was awesome and good.the lady that checked us in and out was so nice and helpful.

thought it had indoor pool but ot didnt an it rained whole time we was here

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

i was able to do some laundry and could get washing powder and change from the staff

location of laundry room was really good for me because my room was right next to it

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

the room was excellent and very confort. there was laundry service on our floor.

laundry would be better in first floor

they said they have laundry facilities but it just takes all your money and doesn't work

wifi in breakfast and reception area which was frustrating due to a fault which was not fixed after

clothes had been left in the washer in the laundry room

swimming pool, laundry room, snack vending machines

that it has a laundry room for guests to use.

they said they were in the laundry

my laundry was stolen (1of 2); pair of gray sweat pants)

the breakfast was great

the room above me 224 must have had kids or kid in room or they stumped and ran around or they was running back

love the toiletries, clean nice room, love that breakfast is included and pet friendly.

we also liked the breakfast in the morning with all you need to start your day

everything! amazing view and pool!

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

the swimming pool looks nice but i didn't use it because it was still cold

great shuttle service

we also used the pool on this visit and could access it from our courtyard room sliding door, nice

the laundry facility had several out-of-order washers and dryers

nice laundry room, all workers here are super friendly.

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry room

arriving the parking felt unsafe - the area was not well lit and people on the corner standing around

love that you have a kitchen with everything you need. staff is very nice as well.

i loved the full size kitchen and large room. it was quieter than i expected.

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

sausage biscuits were not the best and pool was not open

breakfast was very bland and not well stocked

they had to close the pool down, but they offer the hilton suites but it was great

i liked the breakfast, location and overall service.

pool, the kids enjoyed it.

the breakfast was filling and fresh

didn't eat breakfast

breakfast selection

breakfast is out early and had plenty of options

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

wifi and laundry available

garbage can be emptyed more often and laundry collected daily

the laundry room was really disgusting

the breakfast and indoor pool were very enjoyable

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

nice indoors pool

loud kids everywhere for baseball terniments ud83dude44 no discount as of yet for inconveniences

also they have really fast wifi, will help you with anything you can call or go ask at the desk and it's one

the kids really wanted to swim and they only allow one family to swim every hour

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

that they didn t have a laundry room

no laundry facility

the wifi connection

room nd pool breakfast nd the staff

pool and rooms

location, parking area, room, lemon infused water, staff pool and breakfast

room nd pool breakfast nd the staff

gym was closed the entire week for cleaning and breakfast left a little more to be desired.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

the laundry was not functional

great room, plenty of space, great tv channels, laundry, restaurants so close, kitchen, & staff is so friendly

i asked where the amount of time for the laundry

great location near an abundance of restaurants, stores, and luckily a laundry mat

no laundry, no housekeepers

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

location and reviews about recent security issues of parking lot.

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

laundry on 3 rd floor

beds super comfort, breakfast was outstanding

room was dirty, the lighting on building was off, limited parking, location was too far out from anything and

no room service after staying there for 3 days

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down

the pool is decent and they have good laundry facilities

and having a laundry room was a plus

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no soap available in the laundry

all the equipment in the gym was broken

picked this hotel because they said (online & when i called to confirm) that they had an ev charge

my children didn't get to go to the pool

great breakfast options in the morning

the neighborhood is rough area, but car was safe in gated parking lot

laundry room was directly behind us and was off and on noisy

it sounded like a commercial laundry

that the pool was closed

it is a pet friendly place but i feel there should be some rooms in which pets are not allowed

could have move options for breakfast.

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

marijuana smoking 24/7 and not me

the nasty smoke smell in my non smoking hotel room

it was smoking

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

i wish there are a few more laundry machines.

heated pool.

of the breakfast foods were not in sight or reachable for short people or those in

location to wedding was having was good. was pet friendly for our dogs.

breakfast and toiletries were amazing

parking was tight

pool toys need to be replaced

so parking lot lights shining in all night

parking was difficult. there were no usb ports in the room.

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

pet friendly

the greatest area but it's the cheapest price especially since there's a full size kitchen

wifi a bit jacked up

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

this was a step above camping due to having the bed, electric and wifi

parking and comfy bed

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the hotel staff was very accommodating, and the food bar area was great peaceful

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

food in fridge from previous guest swimming pool had geese and geese droppings in water

i love you have an iron, ironing board, and decent priced laundry machines

the pool

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be

breakfast was amazing, room was clean, bed was very comfortable. amazing hotel experience.

only gripe i have is that it was a bit noisy and parking was sparse, but a high school sports team was in town

morning breakfast area need to be a little more tiddy

everything was clean and nice breakfast was phenomenal

the parking lot to the room everything was clean and easy to navigate

people hanging out in the hotel parking lot possibly from the hotel next door.

the breakfast was good

pool, location, rooms, parking, breakfast. i loved everything! very family friendly hotel!!

we booked a room with a kitchenette, however was not put in this room

pool, location, rooms, parking, breakfast. i loved everything! very family friendly hotel!!

pool was closed and there was no hot tub as advertised

black-out curtain did not overlap so there was a piercing light from the parking lot light but no problem, we

there are no signs that the laundry room are on the fourth floor as well

laundry facilities were not functioning

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

were great, pool was good

had to park off the facility due to a convention because their were no available parking spaces

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

pool

breakfast was a nice treat. very clean and quiet

no good breakfast

pool times weren t correct so instead of opening at 11 am it was 12(checkout) but the maintenance

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

don't have laundry

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

on sundays there cook is off, so all they had was cereal, and muffins, bagel we had 3 little kids and were

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

pet fee is very expensive and before i even got all my things in the room the front desk was

room service: meals are delivered in to-go containers and plastic flatware and in a bag

the pool was awesome and the staff

the breakfast bar and service!!!! the food is delicious!!!!!

only thing was the pool was closed but my stay was great

room service food was terrible

breakfast

put they breakfast away earlier than posted.

breakfast wasn't very good

did not eat breakfast. location was fine.

the pool

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

very nice place, roomy accommodations. very clean. great breakfast every morning

nobody even offered a small discount for the discomfort of me and my kids

nice little gym

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

the staff are great, bar service not so good, the pool and gym area is good, location is great

breakfast there is good and the bar has good food and drinks

the cookies are good. they have a gym, though it is small. clean room.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

wifi, clean room

the pool wasn't open the day we checked in

parking was bad

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

breakfast, affordable, in east memphis which is safe, very friendly front desk staff, nice gym

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

gym was good size with nice equipment

laundry room great, staff very helpful

good location from downtown. laundry just across the street

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

also had drink machines and a laundry

event if listed in the available features there was no laundry service available

beyond to make us feel comfortable and made sure we had everything we needed with our 2 little kids (age 1 and

finally, there was no breakfast served, nor was there access to the pool or gym

the swimming pool was out of service for my entire stay at 90 plus degrees

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

the ice machine and laundry area are behind a door, which minimizes noise

everything the pool the room the niceness larry the best but really everyone . thanks ud83dude0a

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

and the food and bar is always a plus

pool/gym closed covid

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

was all brick and pretty quiet, even though they had a bar with some nightlife

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

woke up to 3 cop cars and 2 escorts in the parking lot

the location was good for parking and close to the bus stop to get into town

the room was a smoking room which i did request

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

close to the city, free parking

location, breakfast, laundry services

free laundry (washer and dryer) for all guests.

large rooms, front desk man was very polite, and free laundry facilities.

laundry was free to use

free laundry facilities are an added bonus

full breakfast option was excellent and loved that fresh cookies were available

our kids had to leave their food

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

didn't eat breakfast

breakfast was very good and kitchen staff were very attentive the food as well as us

laundry room were dirty place was smelly in our shower had

i do wish the laundry service was working at the location i was at

clean up laundry room

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

i asked front desk how did the laundry facilities work

the mandatory mask wearing was well respected, which made my kids and i feel comfortable and a tad bit safer

the indoor pool.

the kids enjoyed it a lot

the complimentary happy hour and cooked to order breakfast that embassy suites provides

kids n the pool all day

also, you had to request room service due to covid

carpet torn up feomworm out, smelled, pet stints by door and nasty intake for air full doe dust,