i asked where the amount of time for the laundry

the laundry was not functional

great location near an abundance of restaurants, stores, and luckily a laundry mat

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

3 story hotel and laundryroom only has 2 washing machines

laundry on 3 rd floor

room service came in when we were out and dropped our toothbrushes in the trash.

due to the construction, it had very little parking

not much handicap parking

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

the parking was very convenient, staff was really nice & greeting was wonderful

needed more handicap parking

the location. the employees. the safety of the building. the cleanliness. the breakfast.

so, i had to do it myself and the towels she gave was pool towels

also i dont think they should allow trucks and trailers to take up 4 parking spots when the parking is limited

also they have really fast wifi, will help you with anything you can call or go ask at the desk and it's one

i work out and the gym was adequate

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

first was better but that was only because on the 4th floor that we were on, there were several kids running

walmart is conveniently located behind this hotel as well as restaurants there was an indoor pool and the

the laundry room was really disgusting

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

garbage can be emptyed more often and laundry collected daily

wifi and laundry available

breakfast was fresh and excellent

i love the rooms with the kitchen in them

the pool area is deceiving and very small ,the sitting area had loose gravel on the ground that should

they say they have excellent wifi but the tv literally would only receive 2 channels

wasn t to much to eat for breakfast i don t like waffles and there was no milk this was around 8am not to much

didn't eat breakfast

didn t like the breakfast hostess

the gym was nicely equipped

not a breakfast person

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

not enough parking

parking area could be better.

the kitchen

i love the full kitchen in the room

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

the free breakfast was nice (eggs, link sausage, cereals, toast, waffles, fruit, bagels, yogurt and muffins)

great location, clean room, pet friendly!

the breakfast was great

breakfast wasn t great but ok

wifi and laundry room!

extra laundry room. that's it

wifi is slow.

wifi is very weak

place charged my card an additional $100 for my puppy wen it is on the website they are a pet friendly hotel

i love you have an iron, ironing board, and decent priced laundry machines

was going to originally complain about the dirty pool but the staff treated my autistic son and grandson so

the pool

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be

more parking lot light needed around the sides and back parking areas.

laundry facilities were not functioning

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

wifi: to say it is unreliable is being kind

room service sucked

was a broken down car, jack up in the parking lot on two wheels

reasonable price and good breakfast

it had a nice kitchen area

people hanging out in the hotel parking lot possibly from the hotel next door.

everything was clean and nice breakfast was phenomenal

with 2 young kids that fell asleep quick) or i would have asked for a new room

very well lit parking lot. makes a single lady feel safe

nice breakfast bar clean facility excellent staff

black-out curtain did not overlap so there was a piercing light from the parking lot light but no problem, we

we booked a room with a kitchenette, however was not put in this room

is no on site laundry, but there is a flying j across the street which is a close enough walk to do laundry

breakfast was disappointing

the pool doesn't open till 11 then closes right at 7

the pool times weren t correct, my room smelled like wet carpet (which the ac unit was leaking ,

cable didn t work wifi was super slow the indoor pool was ice cold the hot tub didn t work properly only

did not just come up the shower rod was broke went to check out the housekeeping lady was doing laundry and

staff not friendly or helpful. unexpected $100 cash deposit to have pet

the ice machine and laundry area are behind a door, which minimizes noise

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

the only thing i found wrong is the wifi connection when try to hook up to my xbox

coffee in lobby, no breakfast options, bar was closed, pool was closed, gym was dirty, hallway carpets are worn

the bar close at 10

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

pool wasn't working so our grand kids were very disappointed

kids had a great time in the pool

pool was clean and had a barbecue grill for guests to use

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

the indoor pool.

the wifi was down

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

the air conditioning did not work as well as the guest laundry room

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

i did not like that the pool was not open. that was really the only reason i booked

i enjoyed the breakfast, pool, the room i chose.

i like the location. i also liked the parking.

didn t get any breakfast food

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

manager used handicap parking

the staff and parking lot accommodations.

could only pull into the parking lot from one way on a super busy street

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

stuff was stolen, room service claimed they didnt see it when i called less than 12 hours from when i left the

the night during my stay at the hotel as well as someone approaching me and my friend in the parking area

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

i felt safe and had option to wash my laundry

if you need to do the laundry you need to put 0

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the greatest area but it's the cheapest price especially since there's a full size kitchen

the bed was very comfortable i had to get a late check out because it was very comfortable

has kitchen facilities.

there is not truck (18) wheeler parking space

we asked for a bag for laundry and they had nothing available

there were laundry facilities

the staff was very friendly and the pool was great

bright lights in the parking area

my kids loved the pool

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

the pool was very, very cold.

the pool was nasty!! my kids was very disappointed!!

an sometimes its difficult when there are a lot of kids making noise late into the

paying for laundry! one of my main reasons for choosing this location.

the breakfast area was clean and

ants in room. small refrigerator did not work. kids allowed to run in hallway late at night.

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we

in was easy, the room was clean, and the breakfast was perfect for a quick bite before heading back on the road

small parking lot but that was ok

parking lot was very iced over. salt at entry way, but not parking lot . slipped

we went to our room and started to get out three young kids, who were exhausted, ready for bed

kids enjoyed breakfast

parking space

in the room, bathroom fan was coated in dust, the towel rack was falling off of the wall, and wifi was down

could not use the pool

fully staffed kitchen

there were roaches in the kitchen and bathroom

the pool was closed because they don't properly clean it regularly

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

breakfast was awful. the room was non smoking but 100% smelled of smoke.

the nasty smoke smell in my non smoking hotel room

booked a king smoking room for 2 nights and my total was 210

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

pool was very cloudy - couldn t see more than a couple inches into water

he didn't even leave our pet out

breakfast was good, room was super!!

of the friendly staff, the kitchen area was nice the bathroom didn't have all the accessories that should have

and i also liked that i was able to use the laundry facilities to dry

complimentary breakfast was above expectations with different hot items each day

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

it was all good. easy access, good parking

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

the water pressure in the shower was poor and the pool could have been cleaner.

parking area poorly lit

door to outside parking lot by pool did not lock by elevators

was told prior to my visit that the pet deposit would be $50

their laundry room was down!

pool and hot tub weren t open :( only the gym

we loved how clean the hotel was. the open bar was amazing. staff was amazing and helpful.

the gym was functional but would have liked more equipment

i had to stand again, outside the airport, with my 3-pc luggage for one hour, waiting hilton shuttle to get me

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal

location. having a kitchen.

property is pet friendly

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

we booked a king bed but got a queen and didn t realize until we had unpacked most things in the kitchen and

pool

and my kids love going there when we come and stay in south haven

hotel was very clean, breakfast was hot & good

it's a little to expensive it's very crowded parking and all to close

we didn't eat breakfast so im not sure how it was

no laundry, no housekeepers

breakfast and staff was great

location and reviews about recent security issues of parking lot.

the continental breakfast was great

beds and free breakfast in the morning

the pool was closed

didn t get the full experience cause gym and pool are closed for corona but it was fun will do

carpet in the room was dirty with white stains all over it

no blow dryer no indoor pool

wifi not free. location not convenient to memphis. area surrounding hotel less than desirable.

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

no soap available in the laundry

no laundry on site, was able to use the neighboring hotel

laundry in next door hotel no room servicing during our stay breakfast could be better coffee only

room had a kitchenette that was outdated

parking area for all occupants hotel behind ours, had suv that played loud music the entire time

everything was great breakfast room wifi quiet location very clean

were placed right next to the laundry room and you could hear all of the the noise they made which doesnt make

friendly staff. parking adequate. clean lobby.

wifi is not working good

no pet fee in the remarks but charges 25 for a 7 lb pup, am smelled like pot in the hallway and the

to cap things off, there were secure and open wifi networks, but the secure networks had no internet connection

the staff was rude and the pet policy was unreasonable

location was great, continental breakfast was great and lots of selections , it s gate controlled so cars

nicely remodeled space. good breakfast and super friendly staff.

floors in kitchen need to be scrubbed

private gated parking

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

laundry room charges $2 in quarters and they don t have a change machine

the parking lot is a bit far from the door.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

better parking. had to park a ways away if we came in late at night. my husband is disabled.

time staying and no wifi

didn't attend breakfast. i love the location

he said no just making sure you paid the pet fee of course we did when we checked in the day before

hotel was clean the breakfast was delicious and the staff was really nice she was very nice and

friendly staff and clean pool

breakfast was terrible

were comfortable, breakfast included, no hidden fees, friendly staff, pool, free parking, plenty of

need more handicap parking space

didn t like how i was misled that there was a pool

breakfast

of ball teams there wished they had a larger laundry area

however the kids loved it, and there was a hot tub so all were generally happy

kids (5-12) need better supervision

parking was a little tight. but we were in big buses .

room, nice amenities, fridge, microwave, pool, hot tub, gym

the laundry room was a disaster as well as none of the washer and dryer worked

i loved the laundry room

room was too close to the laundry area and washers/dryers could be heard throughout the stay

crumbs of food & pet treats not picked up

friendly staff and they have a pet policy

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

i missed breakfast ud83dude2d

being woken up at 4 that morning with all the banging and slamming doors on the other side of the kitchen wall

breakfast

web page listed a pool as one of the amenities, but it was closed looked like

we finished playing and arrived back to the hotel after the laundry room closed

laundry faciity

clean room and had guest laundry facilities was a bonus.

the wifi was really choppy and unstable which made it difficult to work from the hotel

the pool closed at 9 pm

parking

the pool

loved the pool

pet friendly

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

booked this hotwl because it was pet friendly

us pay a cash deposit due to having a pet and was not prepared for that

melissa was great. very helpful. the room was great. the breakfast was delicious.

also didn t like having to pay for parking in their parking lot when i m a guest at their motel

cozy and clean room nice pool around alot of shopping areas.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

the breakfast

needs a better choice of breakfast

didn't eat breakfast

breakfast was not much to get excited about

the wifi was a little slow.

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

wifi

clean and great breakfast choices. pet friendly.

laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

the pool wasn t open

if you come back late you only have crappy parking!

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

the staff was horrible and no pots and pans or plates for the kitchen

pool closed down only reason i booked breakfast ended and started to early

breakfast was great plus friendly staff.

the staff were very nice while breakfast was being served

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

it was clean were they did breakfast

breakfast wasn't very good

the free breakfast is not good

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

had booked a deluxe studio king room for a good price and the complimentary breakfast was a extra

transients in parking lot

modern facilities, tv, wifi, cleanliness, nice bedding and sheets.

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

the room was perfect. also, the breakfast, bar and snack area was easy to find and nice.

cost for pets was a shock and way too expensive

i didn't get to enjoy the pool due to closing time on it

the guest laundry facilities were not working

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

that the outdoor pool was not open just yet

the pool and courtyard area are very secluded and safe

laundry room were dirty place was smelly in our shower had

i do wish the laundry service was working at the location i was at

great fitness center and reasonable laundry facility rates

clean up laundry room

there is no gym there and the laundry does not work there

patrons hung wet laundry on stairway railings.

that they didn t have a laundry room

not alot for breakfast, no laundry

no laundry facility

wifi terrible none of the sockets

the breakfast was just okay could hv been slightly better.

breakfast was mediocre

was amazing from location to room to staff and breakfast was a bonus

the breakfast was great every morning and they have the friendliest staff

breakfast was pretty good as well

a very clean room. strong wifi.

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

handicap parking was very good

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

we literally checked out the next morning i wouldn t recommend to anyone with kids honestly

laundry- all the dryers were broke

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

full sized refrigerator & kitchen. staff was also very good.

everything was clean, no major breakfast but we ate out anyways

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

it was pet friendly, so we could bring our dog

great location with plenty of parking and walking distance to great restaurants

free breakfast luxury style room for the price. quiet

everything. that you are pet friendly!!

nobody knew how to connect the wifi. my daughter was not able to play her game.

the breakfast was great, and dinner at the italian restaurant was fabulous!

the kids ran around ( which i understand kids can be

their pool & gym was closed. wish we could have entered

kids n the pool all day

the room and view were beautiful but a kids soccer tornament team were staying there too

the bar attendant on a saturday night could certainly be a little more knowledgeable of the offerings

the lack of a room service also is a low point to me

everything was good. the lobby bar closed a bit early. all in all was very good experience

the breakfast bar and service!!!! the food is delicious!!!!!

there is free laundry and the breakfast was outstanding

location, breakfast, laundry services

having complementary laundry facilities was very convenient

laundry was very helpful there was social hour in the evening on monday gave us free food

free laundry (washer and dryer) for all guests.

don't have laundry

in the bathroom and a shelf and then some extra storage above the hanging rack , bed comfy ,the pet area was

parking a little sparse.

we arrived very late with kids front desk was very accommodating!

pool party on arrival no parking loud, screaming boom box being played out of people car no one

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

full breakfast still available. ample parking!!! safe and easy access location.

getting in and out of parking lot. there was some road work being done.

the third floor room made it hard to get our pets outside

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

te breakfast was great. also the kids enjoyed the pool.

there was no wifi and the room i was put in was not the room i booked

room smelled stale. leaky toilet. needs updating. curtains did not block the parking lot lights.

common area was located right by the pool room and it was very warm and muggy in that area

also i was on the first floor and had to go to the 2nd floor or bar for a bucket of ice

i liked the location and the lighted parking, and the helpful staff.

were uncomfortable, was told when we checked in there would be breakfast and a bar open that night

construction going on- parking lot was a little hard to navigate due to construction things in parking

very clean. close to doctor s office. breakfast excellent. safe area

pool was closed due to covid. wish would of said that upon booking online

pool not open

very clean and modern. room was a good size for two people. breakfast bar was delightful.

great free breakfast

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

due to covid 19, rooms could not get room service

is a pool that is part inside and part outside

hotel reserves airport shuttle dor airline employees only, until 7:00 am

i wish there are a few more laundry machines.

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

the pool for my babies

everything i needed was in the room & the pool was beautiful

could not access the wifi and when i brought it up to the desk clerk, he could not speak english well enough

pool breakfast location

breakfast was delicious and i appreciated all of the covid precautions they took

friendly staff, comfortable bed, great location and loved the breakfast.

parking was a problem

the facility was very clean, but the best part was the exceptional breakfast buffet offered.

it sounded like a commercial laundry

laundry room was directly behind us and was off and on noisy

also, pet friendly, which was the reason we selected this hotel

breakfast was a continental type breakfast

the room was spacious enough, and the beds were comfortable. it is pet friendly.