breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

breakfast was pretty good as well

the breakfast was just okay could hv been slightly better.

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

parking could be an issue depending on occupation

breakfast area was spotless!

the pool was out of order

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

grounds, courtyard, pool area and rooms very nicely kept inside and out and throughout

the outdoor pool was a big win if the kids were given a chance to score this hotel

the third floor room made it hard to get our pets outside

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

room smelled stale. leaky toilet. needs updating. curtains did not block the parking lot lights.

good location, adequate, well-lit parking for trailer, very close to agri-center international

beds and spa tub

freezing cold indoor pool, wifi didn't work, jets in the hot tub weren't working properly, & the business center

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

hotel pool was warm, staff was very nice

only drawback was we had to find towels from the gym for the pool

also the pool was being worked on so my kids didn't get to enjoy that

the hotel was clean. there was plenty of parking and a decent location.

gym available

pool was closed due to covid. wish would of said that upon booking online

due to covd no pool or hot breakfast

and of course the breakfast and mrs, michelle was so friendly

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

breakfast was excellent

pool was closed.

then finding candy bar wrappers under a table stuffed amongst wires that were plugged in the outlet

you need to improve your security, cameras and the parking lot visibility.

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

great staff, access to indoor pool, great breakfast, basketball court.

would have brought my swim suit if i had known in advance we had access to indoor pool next door though

with separate bedrooms, living room and even full size fridge and everything you need in the kitchen

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

fully staffed kitchen

paying for laundry! one of my main reasons for choosing this location.

floor 1 smelled like pool chlorine which smelled in the room

the staff was friendly and very helpful. breakfast was great. room was clean and comfortable

kids bday party

the parking lot is close to the door and they had car hops to help with luggage at your will

i don't know if it was the laundry across the hall or what

i was also able to do my laundry in a very large, multiple machine laundry room

kitchen

wifi could be better it sucks and the cable channels could be upgraded with a greater selection of

the dog park and pet friendly policy is super important

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

like the room service

nice, big outdoor pool

didn't like the fact that the restaurant and bar was closed

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

we were not aware of the pet fees

i like the space of the room & the parking.

clean, friendly staff, good breakfast, nice location

i didn't like that my kids weren't able to connect their game to the tv.

pool was clean and had a barbecue grill for guests to use

kids had a great time in the pool

the pool was great and fitness center was okay, minus kids running in and out without parent supervision

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

parking was limited

the wifi was off but it was due to the weather but the staff did there due diligence to help

if you need to do the laundry you need to put 0

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

uncomfy sofa bed, no guest laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

i felt safe and had option to wash my laundry

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

laundry- all the dryers were broke

the staff is awesome the building stays clean just could use more parking lot space

i saw pet friendly but nothing that we would have to pay extra for our 29lb puppy

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

clean up laundry room

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

the ice machine and laundry area are behind a door, which minimizes noise

gated parking lot. friendly staff. indoor pool.

the walk from the parking lot to the entrance

loved gated parking area

the food quality from the breakfast bar was over cooked but the food that was cooked off the menu was very

the air-conditioning wasn't cooling properly. the wifi was down.

nobody knew how to connect the wifi. my daughter was not able to play her game.

pool was closed again due to the pandemic but it could have been cleaned to keep up with

ilove the beautiful room really love the pool breakfast was amazing

was no menu for room service unless i went down to order from restaurant which defeats the purpose

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

put they breakfast away earlier than posted.

the staff were very nice while breakfast was being served

breakfast wasn't very good

did not eat breakfast. location was fine.

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

the room was perfect. also, the breakfast, bar and snack area was easy to find and nice.

wifi was so awful i had to use my phone hot spot for 3 days using up most of my data.

staff was great with our two small kids

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

there was no obvious criminal activity in the parking lot

cc machines were down, i had to wait an hour while they tried to get it fixed to take my pet deposit

tub was dark, the air conditioning had a loud knocking sound, the tv did not work, there was no wifi and it

there is not truck (18) wheeler parking space

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

awful lot of unattended kids in the pool

it had free parking and free wifi

parking was bad

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

a very clean room. strong wifi.

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the

laundry was very helpful there was social hour in the evening on monday gave us free food

large rooms, front desk man was very polite, and free laundry facilities.

free laundry facilities are an added bonus

laundry facilities were convenient and well-maintained

free laundry (washer and dryer) for all guests.

the lack of a room service also is a low point to me

everything was good. the lobby bar closed a bit early. all in all was very good experience

i hated the bar closed early,i didn't make it down to the bar til 10 pm and it closed a little after

never got them, no microwave was in my room as i thought no towels where by the pool, prices for room service

room service: meals are delivered in to-go containers and plastic flatware and in a bag

don't have laundry

free parking and free wifi made this a bargain

breakfast

the pool, gym and breakfast were all very nice

location and breakfast

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

the nasty smoke smell in my non smoking hotel room

booked a king smoking room for 2 nights and my total was 210

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

marijuana smoking 24/7 and not me

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

the pool was nice and warm

wifi

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

room service didn

majority of parking is on the side of the building away from the entrance.

the indoor pool and the movie theater being right next door.

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

pool closed down only reason i booked breakfast ended and started to early

not much of a breakfast

i liked the location and the breakfast was really good

poor wifi connectivity some folks smoked in the elevator - there should be a no smoking sign inside or

carpet was showing signs of wear

they had hot breakfast

all the equipment in the gym was broken

nicely remodeled space. good breakfast and super friendly staff.

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

no soap available in the laundry

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no laundry, no housekeepers

breakfast in the mornings

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

breakfast and staff was great

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

breakfast was fresh hot and tasty

room was clean, modern, not dated. breakfast was adequate.

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

pool advertised, but was closed

how early the pool closed

wifi was horrible

would say that only issue is that the smoker's rooms sometimes stink up the non-smoking room

on the phone they say they had smoking rooms

was good the tv was kindaud83dude2cand the wifi would boom at night ud83dude2cud83dude2cbut other than that it

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

nice free laundry facilities

the kitchenette was great.

also the continental breakfast was a bit disappointed

continental breakfast was disappointing.

website said they offer breakfast and they do not

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

did not have continental breakfast

breakfast was great

the breakfast

i think i arrived on a busy night. parking was bad

nicely updated. clean and comfortable. fantastic breakfast. good location.

gym was well equipped and just as clean and immaculate as the rooms

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the hot tub and laundry facilities where out of order

needs to get the pool fixed and heated soon

clean , breakfast, parking, pool,

non smoking room smelled like old smoke

the parking lot

as a dog owner and my prior experience as an rv park manager, i know that dealing with irresponsible dog owners

pool and the security cameras

specifically told them a week an advance that i wanted a bottom smoking floor way before the power went off up

laundry machines took money and didn't return

the onsite laundry facility was out of order

wish the laundry room was operational and soda machine fixed

they do not serve breakfast. also the wifi is extremely slow.

had a smoking room no ashtray, toilet seat was dirty

the laundry facilities were broken, no breakfast because it was under construction and the hotel

no breakfast only waffles! main elevator broken

breakfast was not served during our stay

the sheets wasn't changed, no breakfast, the pool area was out of order

was no breakfast available and the gym and pool were closed all because of covid

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

laundry room

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

customer service, rooms, laundry

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

laundry cost money

room, pool, breakfast were all great. thanks

i liked the availability and parking along with cleanliness and hospitality.

the pool was closed so not much to do but overall a good place to stay for a night or

wifi did not work properly had to use hotspot

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants

room service was terrible, took forever, had to call back 3 times to get everything i ordered for a

no room service available

not adequate parking at all times.

pool was inoperative

i don't like the room too close to the laundry room and smell the dryer

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

also, laundry facilities made things much easier

i also did not like the fact you had to pay for laundry

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

more options for breakfast

no pet fee

out of order; laundry out of order

says pet friendly, but as soon as i said we had a small dog, front desk refused to honor our reservation

clean pool and breakfast

just wish that the market were open & that the gym had free weights & funcuoning machines, but i understand that

the staff the room the breakfast and pool and in and outside 10/10

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

the layout was perfect the staff was amazing it had an laundry facility which i loved

no laundry on 1st floor

couldn t get into the vending or laundry, went down to the desk 3 times to have them correct it

didn't have an ice machine and they didn't have a quarter machine in the laundry area

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

wifi connections

was no room service and the fryer was broke so you couldn t get the food they had listed

guest laundry was out of service

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the 10 kids in the pool were quite rowdy and loud

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

better breakfast!

the breakfast was decent but not much options but makes sense since it s complementary.

the hotel,cleanliness,reception process great breakfast was good, no compliants,the hot tub and pool were

parking breakfast could be better

could have been better if there is a laundry bag in the room even just one.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

and that fitness center and pool were not opened

the pool and beds were awesome

they had a starbucks bar as well as an incredible breakfast

i didn’t get up in time for breakfast

the breakfast space and bar area was also very

thing we missed was the bar

location is close to the interstate. has a bar & bistro cafe.

everything was great , from the breakfast to the fast elevators - 5 floors .

no parking space

parking lot was very confusing

pool area gets a bit humid

the room had the smell of pet. had to spray lysol before i could get comfortable.

that they didn t have a laundry room

no laundry facility

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

there are always people roaming around the parking lot at all times of night and honestly for the price the

complaint had nothing to do with the hotel itself there was a group staying at the hotel and the kids were noisy

maybe need to get the traditional flat cart kind that have the bar across the top to hang luggage instead of

my kids enjoyed the breakfast

made small talk with my kids

parking lot congested not enough staff the desk clerk was filling too many roles but she was very

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the breakfast was nice with coffee, juice, bagels and cereal

little small, parking

and construction trucks took up some of the good parking spaces especially in the back

staff efficient, and the lady working the breakfast area was doing a fantastic job of keeping thing fresh and

the breakfast was delicious and the lady over the breakfast area was wonderful

didn t utilize the breakfast area it was too small and too many people at times not ideal with covid spreading

parking lot entrance

but the breakfast was absolutely unbelievable

room breakfast and pool

i love you have an iron, ironing board, and decent priced laundry machines

the parking at night but it was enough just not close to the front entrance.

secure parking lot

pool was closed

the staff was super friendly. the breakfast was great. hot bar! so comfortable and quiet .

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

there are no signs that the laundry room are on the fourth floor as well

laundry facilities were not functioning

pool and breakfast

i was a bit disappointed by the upkeep of the pool

breakfast was adequate

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

didn t like the breakfast hostess

they had to close the pool down, but they offer the hilton suites but it was great

not a breakfast person

i loved the full size kitchen and large room. it was quieter than i expected.

pet fee was little high $

parking area could be better.

the kitchen

they offer plenty of parking

kids were running the halls before 8am, yelling and slamming doors

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

pool was open in the morning

like everything but it was a baseball league with alot of kids very loud dey was knocking on people doors and

pool had ti much chlorine in it and it burned the kids eyes so they only got to swim for a few

very good breakfast.

the only thing i didnt like was the pool

parking lot, staff, food etc all horrible

so, i had to do it myself and the towels she gave was pool towels

the parking was very convenient, staff was really nice & greeting was wonderful

i probably would add a few more items to the breakfast but a waffle house sits in front of the

they say they have excellent wifi but the tv literally would only receive 2 channels

sink clogged, room door wouldn't close without slamming it, the door to the pool would shut so violently it

need more handicap parking

didn't eat breakfast

wifi and laundry available

he never offered me the in house laundry services that they offer either, he inconvenienced me in every way

the laundry room was really disgusting

garbage can be emptyed more often and laundry collected daily

parking wasn't ample but i have to say that i assume it's due to the construction going on .

have food allergies and i had limited items i could eat for breakfast

the breakfast was nice

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

the breakfast was also delicious and had a lot of options

love the toiletries, clean nice room, love that breakfast is included and pet friendly.

wifi and laundry room!

extra laundry room. that's it

close by pet

place charged my card an additional $100 for my puppy wen it is on the website they are a pet friendly hotel

be happy when restrictions are lifted missed gym and breakfast.

great location near an abundance of restaurants, stores, and luckily a laundry mat

great room, plenty of space, great tv channels, laundry, restaurants so close, kitchen, & staff is so friendly

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

them to have changed my dirty towels out because i know hotels want to save on water use or doing laundry but

3 story hotel and laundryroom only has 2 washing machines

laundry on 3 rd floor

the outdoor pool would have been nice, but we arrived later so we were not able to use it

all restaurants were closed and room service was not available

not much handicap parking

staff was helpful and friendly.liked cable channels and wifi was on point.nice spacious rooms.

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

not enough pillows. no laundry detergent in vending machines.

one smelled like mildew, maybe bc it was close to the laundry room

laundry room