location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

check in was delayed by 2 hours due to delay in laundry delivery

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

laundry on site

and sat someone there i think some of the staff could be abit more mindful the spa was full of kids in and out

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

the laundry area needs work

arrival we were advised that our lodge was not ready because the laundry contractor had let them down and there

laundry facilities - although a bit

lodge entrance for myself and my children was in the service area above a 24 hour busy laundry

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

good location nice staff. comfortable beds good breakfast

also, parking was fine, but could be an issue, as there appears to be space for one room only, so best to

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the

very noicy room due to laundry machines

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

had room service clean and replenish complimentary tea/coffee everyday

i know we may be asking too much but it would have been amazing if we could have got room service

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person

breakfast in the morning was exceptional and service was brilliant

easy parking and pet made very welcome food was superb and served up by our hard working genial

great bed, fantastic breakfast, real fire, cracking food, real ale.

very welcoming and friendly staff. pet friendly.

parking easily found at front of or near hotel

great bar and beer garden

with anything so the only suggestion i would make would be to use the function room away from the bar for evening

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

we requested early check in & they were able to oblige

original features, beautiful library and fireplace areas

breakfast was elegant and delicious

old worldly atmosphere, the quiet surroundings, lovely library and drawing room, candles, great breakfast,

with good parking and a casual restaurant in the grounds as well as the more formal dining area, this hotel

good bar menu

also wifi didn t reach room so had to use hotspot on our phones to watch tv

parking is free all around and we did not have any problem finding a space for our big van

is a fabulous little hotel over a pub in the middle of callander high street , parking is on street, but ok

an issue for me, but the wifi could be a little patchy in the room, but all fine in other areas of the hotel

property has a brilliant indian restaurant - curry to die for ud83dude4fand little bar , good selection of

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

we were given a (beautiful) suite instead of the family room i'd booked, which resulted in the kids spending

the pool, hot tub and gym were outstanding - certainly one of the biggest we've visited in a hotel

great staff, super facilities. kids loved it.

breakfast was wonderful, great parking facilities too

car parking was good breakfast was

was great, only slight down point was the electric shower with poor pressure, however the spa bath makes up for

collected her each morning to take her fir breakfast

pet friendly (why we chose here) only in room and not in even bar area

it would be good to have a bar menu as well as an a la cartel menu...

wifi was bad, better to say hardly existing

the best bit was the tesco delivery van parking right outside the dining room window towards the end of the

there were no phone signal, only internet connection and wifi

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

a member of the bar staff come up to us

good reception wifi in all areas

lots of free parking and very well located for travel to the west end, braehead, motorways and loch lomond

of car parking

ample parking and good wifi signal

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like

from greeting at arrival, beautiful room, quick room service, delicious food and most of all the staff were

very good room service and fantastic food

wifi was intermittent and slow. tv system was tempremental.

room was stunning. bathrooms and shower amazing. lovely food and breakfast.

wifi was poor in our room so it would be tough to conduct business from your room.

loved the swimming pool which was at a very comfortable temperature

comfortable lovely staff great food free parking huge room

room good, breakfast excellent, staff very friendly and helpful, what more do you want?

wifi could have been better as it kept dropping out and little chance to work in the room as would

we are a family of four: two parents and two young adult (over 18) kids

the staff were very helpful as i was late checking and very tired and had room service .

location,food and bar as well as friendly staff.my 5th stay in 9 years.

great if travelling with a pet and our dog was treated like royalty by the waitress at breakfast

of feee parking

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

my kids and i loved it lol xx

only being a small window the lighting could have been better, but apart from that, the pool/gym etc was great

kids loved staying in old school building

warm, good wifi, comfy bed

rooms where small and wifi was not fast

immediately close parking not available, but owner offered her space while we unloaded

wifi was a bit intermittent

yummy breakfast

were very helpful in helping me to try to resolve a laundry crisis i was having

tricky to find parking lot

and though the hotel wifi helped a bit it was only after experiencing this in different locations around stirling

wifi not good

room service for the two day stay

wifi touch and go but free

the breakfast was fantastic - food delicious and staff friendly

great location, very quiet, easy parking, good wifi, superb food and a well stocked bar!

very friendly staff. lovely breakfast. very comfortable room.

breakfast was delicious, excellent service, wide choice

it seemed shabby and unkept (there always seemed to be laundry on the landing)

great spot, very practical, castle, monument, supermarket, etc. dogs allowed, parking easy.

excellent location. plenty of parking. great buffet breakfast. comfortable bed.

the room service was good

great pool and gym

laundry van blocked off car park to get out in morning

parking for the motorcycles very good breakfast had an evening meal in the bar very good fun very

parking right outside and good location for our journey home

very convenient for the motorway and easy parking. great meal in the room too.

a wedding party which was very noisy all night a mix up with my booking too when a request for a pet friendly

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

wifi unsecured

the guest room is off the kitchen,dining,living room which meant it was a little noisy in the morning

loved the fireplace in the shared living room and was just beautifully decorated

it was a little quirky, melanie was lovely, made us feel really welcome and cooked us a lovely breakfast

the adjoining kitchen also appeared to be in general use

the food was amazing and loved the fireplace and sweet pets

pet friendly

the young lady in the bar was also a clear asset to the hotel

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

gym is lacking in equipment but ok

whole place is amazing is are first stay in the hotel and it was incredibly nice experience and pet friendly,

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

they put us next door to a laundry room and could hear banging all night from that

my partner was looking for one of the kids dummys and

bar meal facility was available until after the restaurant closed which was a bonus for my daughter

the bar meal was excellent

the hotel does have a laundry self service which came in handy

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

location staff food availability at the bar in general it was all very good

the wifi was non existent and the tv didn t work in the bedroom and i was told it was not fixable due

wifi was very poor. shower could be better.

no guest laundry facilities

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear

breakfast was good with a wide choice

comparison to some of the larger holiday inns the breakfast selection was smaller, i'd put this down to the

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

value for money, pleasant staff, someone in the kitchen who knows how to make a cooked breakfast

are a family of 4 with 2 kids of 9 and 6

i thought breakfast was included but it was not.

stay was magnificent the only downfall was the cafe and bar ect were not open

delicious breakfast

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

lovely bar for pre drinks

wifi is also good

excellent wifi a unique sheltered sitting area at the front of the hotel bar looking directly onto the

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

breakfast was nicely cooked,

late check out at 11am also meant a leisurely pack after breakfast

the wifi is ok

very nice room and setting. the parking and location were ideal for my work trip.

room and bar looks like a throwback from an eighties disco

1 disabled parking place at bottom of a hill

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

booked the hotel because it was advertised as pet friendly, even though i was working in the area this was an

wifi was a bit weak

room service was quick and food was delicious

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

well maintained and good value for money, also made a phone call in the morning for a late check out at short

we were in basement and split into 2 rooms in one, would have preferred an open room as kids got split up and

our room was above kitchen and laundry

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

bedroom was in the dungeons, walked past the laundry room,

beside the laundry, no hot water, and no usb plugs in room

the laundry room music and construction below was very loud and annoying

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

the laundry service was excellent, timely and efficient