locale and mostly helpful staff except for making available the listed laundry facilities

the price asked for me to wash and dry a load of laundry was twice the local launderette.

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

triple room very good size with a kitchen as well which was not expected

great location and free parking a real bonus

excellent kitchen facilities. very comfortable bed. very clean.

really don't care, and not friendly, i wasnt even asked for any id at check in, nor given the wifi etc

the kitchen & dining room included

location, comfortable room, lovely shower, nice big self-catering kitchen and lounge area, everything you could

location, lovely bright, clean bedroom, bathrooms and kitchen

only thing that could enhance the almost perfect stag would be access to laundry facilities

would be nice to have a fridge in the room. wifi dropped out quickly.

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful

also the hotel offered weak wifi for free, or a good one for 5gbp a day

breakfast was included in the room price, great choice

is nothing not to like about queens hotel although a laundry service would have been helpful

nice rooms and public areas and pet friendly

veggie breakfast for room service would have been good

the outside bar was buzzing on sunday afternoon with a dj and sunshine

free car parking

wonderful room, staff were amazing, helpful with parking and lovely bar staff

only no bar in same builing.

wifi password wasn t working properly, i didn t say anything as we were on holiday

early check in

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

swimming pool is open for kids only till 8pm on weekdays, and then 8-10pm is for adults only

pool was very busy with kids for a club which was unexpected

the pool facilities, the bar and restaurant were all lovely

for a very low budget stay if you want a clean bed, private bathroom and good wifi

good location, quiet, comfortable bed with more than adequate bathroom ok free wifi

the wifi is also excellent

the wifi was very good and checking in and out was seamless

a little tired, and need better wifi

we were in room 101 which was next to the laundry room and we had loud machinery noises and

bed sheet still stained after laundry?

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

clean laundry left outside room

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

excellent breakfast. ideal location near station buses dockyard and shopping.

there was no bitter in the bar just pale ale and

the location, the staff, and the breakfast

on site free parking nice comfortable room perfect location

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

clean and tidy. ideal for a short stay. but weak wifi signal.

wifi is terrible with poor reception or none at all

no cleaning. wifi not working no tea provided

no cleaning wifi not working no tea provided

free wifi

wifi was almost nonexistent

poor wifi. and my double bed was 2 mattress put together.

i asked about laundry services and was not helped,

no laundry small room

breakfast was not consistently good

clean, nice bar area and breakfast was good

ev charger in the car park didn t work

lovely welcome, wonderful restaurant and bar and great location!

bar efficient

lovely rooms, staff, breakfast, dinner and location.

i recommend the oat pancakes for breakfast they were delicious

very good car parking

i discovered a laundry room, a swimming pool and a well stocked bar

i appreciated the guest laundry facilities

also, the laundry room was convenient

pool good, and i liked the guest laundry facility and quirky places to read around the place

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

rubbish wifi, rubbish tvs and

wifi signal too weak to use in room, tv signal too weak to work properly

pet friendly at breakfast they gave my dog a sausage

plenty of parking

the breakfast was so good and the location was perfect for buses and near to pubs and restaurants

wifi could be better that's all

spa and swimming pools were not maintained very well

tasty breakfast and evening meal

breakfast was lovely. room was clean and comfortable

wifi in room not good, so making a whatsapp call in private difficult!

parking is easy and you would struggle to find a better location

parking

breakfast was superb with good choices of food

breakfast was certainly a highlight with no food spared

the breakfast was

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

couldn't get wifi

some of the restaurant furniture is showing its age. the main restaurant can be noisy with kids.

are fantastic and allowed me to check in early as room was ready, location was quite and golf course behind so

love the soft play area for my son breakfast lovely

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

excellent bar and restaurant

wifi was a bit temperamental

breakfast great quick service staff very attentive and freindly

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

our room there was laundry sheets hanging over the banisters

was central and the food and dining room service was excellent

eccellent parking, good wifi, friendly bar

free ev charging

good clean rooms and room service

didn't like the fact that my kids were not allowed to use the jacuzzi, cos they were under 17 years of age even

didn't like the fact that my kids were not allowed to use the jacuzzi, cos they were under 17 years of age even

was lovely in manner though) forgot to apply late check out

bags of dirty laundry sitting there waiting to be collected

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

friendly staff breakfast was cooked well lovely coffee and orange juice too

breakfast was superb come again

room seven had the laundry vent near our window

very quiet location and parking at the back

there is no longer room service

nice room and breakfast . good staff on all round good

birds in the parking area pooped all over my car, but i did ignore the obvious signs

generator in laundry running all night caused us to have very poor nights sleep

laundry facility and lack of staff to deliver meals to room

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

excellent breakfast included in price also free wifi

garden space with lavender and rosemary safe space for kids to smell and run around

pool and gym were great and not too busy

wasn t there fault but put more people on the bar in the evenings especially for a saturday, we had to keep

the pool facilities are good, loved the sauna and hot tub

the interior design of the bar and rooms was excellent

swimming pool. good wifi. quiet room. comfortable beds.

having the laundry done and a delicious evening meal.

very nice guest house with comfortable bedroom, tv, wifi and an excellent breakfast

plenty parking, recommend you stay here if in the area

off road parking available

spotlessly clean. very friendly. easy parking. nothing too much trouble

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

gorgeous outdoor meadow bar in the summer

buffet breakfast, and room service food was good too

for room service at bar

the bed was really comfy and the spa was lovely

it would be better to have refrigerator, hot breakfast, and laundry service.

and room service could have been a lot faster (didn't really get room cleaning done by the late

modern rooms which are very clean and large, great shower, good wifi

didn't see any options for room service

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

staff were fantastic it was our 1st night after getting married and they put rose petals on the bed amdade swans

the pool facilities were a nice bonus to have

rooms are in outer building and the bar and restaurant is in the main building

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

all the dirty laundry everywhere