location was excellent and parking was a breeze

pool spa under renovation

the rooms and lobby were nice and clean. easy parking and check in, the free breakfast was good

access to nearby attractions friendly staff heated pool was good & the sauna was great very good breakfast

was awre of it being pet friendly, but there seemed to be a lot of pets

the guest laundry facility's washer ate my $2

the continental breakfast. the juice was watered down and it wasn't enough food.

pool was nice

no pool no breakfast no sugar no secured parking.

it was pet friendly

fresh coffee and laundry facilities available 24 hours

we also had parking available right outside our suite which was quite convenient

internet was not working, although motel was advertised as having wifi

parking could have been a bit better, but was adequate

easy to find. plenty of well lit parking. felt comfortable/safe.

awesome fact that there was a laundry room to wash and dry your own clothes if needed

the pool was amazing the front desk had nice people at times

friendly staff, clean, great breakfast

gym equipment did not work and lacked pieces and parts to work out

great customer service, pool was clean and nice, rooms were clean and beds were comfortable

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

no. loved the laundry room and weight room!

and in the morning after breakfast pool was empty and the kids had a lot of fun

she had her phone on speaker and i could hear kids yelling and someone cussing over the phone

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

hot tub was broken halls were dirty. more hooks needed in bathroom. gym equipment broken.

room was clean...pool open upon making a reservation. staff was courteous.

the customer service was great and i like the convenience of being able to do your own laundry

liked availability of laundry facility, exceptional facility

laundry facilities

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

they have laundry facilities which was great for us

pool

and the the breakfast was very sad

breakfast offerings were a little limited and some things were stale.

breakfast was really good, the staff is even better very sweet nice and smiles everywhere i would

pool was apparently closed for maintenance, we were told it was opened

i work third shift and every time i ask for an early check in, im always accommodated

asked for late check out and they were very much happy to do so with with no problems

15 lb weights are missing from the gym. not a big deal. it's the weight i use most. :-)

the breakfast was good and the staff were friendly

clean and friendly, good breakfast

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

the lobby, parking lot, and exterior were in terrible shape.

interstate noise parking, not good for trailer

there wasn t enough parking

nice guest laundry

the breakfast was to die for.

wasn t enough parking

clean ,friendly, breakfast i was very comfortable first time there .

pool wasnt open and there wasn t enough parking

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

i have 3 small kids which is very difficult to use stairs with them

no extra pillows were available for my kids and there was trash under everything you couldn't see at a quick

parking lot had a lot of potholes

parking lot sketchy and building could use repainting.

i particularly liked the laundry facilities, which were much cheaper than expected

too many kids in the pool at all times.

went to dinner and movies pulled into the parking area, there were young kids running

we could not connect to the wifi, even we are in the 21 century

the parking was great too

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

parking spot was an extra payment. not impressed.

wifi works very well

disappointed that we had to pay a parking fee!

no laundry facilities

spacious, free parking, pool access, well mannered staff and the complimentary breakfast

fantastic property, pool and hottub, fantastic free breakfast , free parking

always a good breakfast and coffee

gym a bit tight. tv not working in gym or someone had unprogrammed it.

pool was nice

also there were noisy kids/teens playing in the hallway at 1am

clean spacious room with a hot breakfast!

i also like the gym and swimming facilities

the breakfast was excellent

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

air freshener that smell like laundry detergent would be good

comfortable beds price pet friendly close to bridge to usage

access from the road, you have to go down the street and make a loop to turn around to get to the parking lot

great staff, clean quiet room. love the pool area.

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

the breakfast could use some work

could be better breakfast

breakfast because of covid

the breakfast was not really continental. no eggs for example.

she then told me to put them around the corner in the laundry

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

clean room laundry facilities on site free breakfast close to amtrak and public transit.

the room configuration, pool, front desk staff, breakfast package

breakfast dining options

we were tired, it was almost 12:00, 2 kids and 2 elderly parents and the frent desk was rude, saying that i

there were big kids running up and down the hallways all

pool was clean and my kids had a blast

pool was a real bonus: very large, clean, perfect temperature, nonslip pool surround made, changing

exit to parking area

bar was excellent and was included with the room

would have been nice to have a mini bar with some snacks in the room for purchase if i choose

should be a side door exit to the parking lot

breakfast staff were awesome. great to have laundry facilities

the breakfast variation is limited but the food taste great

room with a seating & kitchen area with a pull curtain to really divide it from the bedroom area

the pool water

there was a group who had no regard to the parking lot

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

onsite laundry was helpful to have

they were crawling around the kitchen when i got there and on the carpet

the grab and go breakfast was good

there was only a satisfying continental breakfast

wish the wifi was better but other then that it work.

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

the kitchen has nothing in it

location, off the freeway, beautiful hotel, comfortable beds, great security protocol, plenty of parking,

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

small free parking, and paying for wifi..

we were able to utilize the pool area on saturday (9/28/2019) the day of check in, but when we wanted to use

pool was cloudy

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

& the stairs had the laundry machines which made it moist and smell like mold

bed was comfortable. i noticed laundry facilities. clean

we're the laundry machine is located .

was very good with a very friendly fun gentleman making pancakes my granddaughter and i loved the pool

the laundry had 2 washers on our floor

pool being closed during such beautiful weather

beds were comfy. breakfast was good, a nice selection.

and if you have kids traveling with you, sleep with the tv on

the pool was closed

bags and a kettle in the rooms for hot tea would be appreciated rather than having to visit the bar or restaurant

the pool

soft bed what i didnt like was the kids in the jacuzzi and how dirty the water was i feel like kids are not

facilities for sunbathing next to the pool would be nice to have

were so many little kids in the pool, we were unable to use

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

large public area for social distancing outside. bar and store spaces add to the amenities.

good wifi

wasn't aware of any pet fee so that should be better communicated

guest laundry and well stocked vending machines

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

guset laundry on the side

in room 120 which is adjacent the large housekeeping laundry room

the desk was great and wifi strong

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

everything even the wonderful breakfast

pool is a bit small

nice little pool for kids

wasn't cooked well (watery eggs, boiled sausage) must have been a room full of little kids above us because we

the extra fees from room service through me off guard.

there were dirty room service dishes throughout our hallway on the 6th floor

they don't have room service after midnight

there is no gift shop or room service for food.

temperature, lack of water in fitness center, unfriendly staff, room was not cleaned one

loved the on-site laundry machines

the kitchen area and it was clean we also loved the full breakfast

loved our room, view, kitchenette and the accessories provided in the kitchen, because of that we were able to

plus, the hotel was so pet friendly

there was a pull out bed but i was expecting 2 double beds as there was 1 adult and three kids for a two day

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

the hotel restaurant and bar are situated together on the 2nd floor and are ideal should you not wish to drink

the swimming pool should be at least deeper from one side

highlight of the hotel for us was the well equipped gym and the pool with a large window front to the skyline

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

noisy, other guests, canada customs kids in pool all bled through the walls

bathroom is too cramped - i hit my head on the towel bar a couple of times trying to get off the toilet

the kids were being very loud in the hallway at 130 am

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

washer and dryer provider without provision for guest to purchase laundry soap

good clean accommodation...with parking and laundry facilities.

gym could have been better

plus the breakfast was fantastic

laundry facilities

no laundry

good job, tee, alex, the other front desk girls & guys, breakfast attendant, housekeeping staff

pools are extremely important when traveling with kids

breakfast was good the location was good

the place does not have laundry services.

nice and clean and close to waterfront. great breakfast too

it was very uncomfortable unloading/ loading the car with 3 little kids and having to park in other place

friendly staff, location, pet friendly

kids loved the pool and breakfast. room had a great view, staff is unbelievably nice!

breakfast and access to free laundry services

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and pool

the bar was closed.

i didn't get a chance to enjoy the spa service but i will next time

this property was presidential. the room was nice and comfortable, and the spa was amazing!

everything. excellent good at the bar for dinner and breakfast.

for the room were perfect and at a good price, and the chocolate covered strawberries that the kitchen prepared

fitness room, laundry and breakfast area

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

full house only one elevator ran low on food due to so many guests nice to have laundry on site

laundry and made 2 attempts to dry the cloth and they were still wet

cleanliness, laundry facilities, very friendly staff

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

first night booked through casino

-the security guards at the entrance to the casino aren't on the same page

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

the pool & gym were closed for maintenance during my stay.

gym and pool, awesome!

even with two kids who aren t allowed in many parts of the resort since much of it is adults-only we always

loved the pool and gym

i had wanted to go to the spa and pool but they said they were closed until may

their was no laundry bag, and amenities were minimal

there was a back way to get to the pool

waited 3 hours with kids in the lobby

i order some food and room service was very polite

the room service breakfast is very expensive. otherwise no issues at all.

was quiet was a full kitchen and laundry machines available

nice to have a full kitchen and washer/dryer

so, no robes, no mini bar, no gym, no room service etc

loves the apartment-hotel concept with kitchen and washer/dryer

concierge and bar staff were great!!

no laundry bags in room either

right downtown, kids called it gm headquarters.

kids went to bed hungry since it was late

the breakfast and room service were great, as well as the other amenities of the building.

also, no free wifi unless you are a rewards member

wifi is very spotty in room. (tough for canadians).

i love how late the bar and restaurant are open

wife and i arrived into detroit a few hours early for a detroit tiger game and aloft staff was more than

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

loved the look of the inside, it was very comfortable, the wifi was great

the pool room was so cold the kids didn’t want to swim

the gym and pool were both

the kids and i had fun visiting the gm building which was open to the public for free

gym and indoor pool, in house restaurants

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

corner rooms overlook a bar so it was kind of noisy on a friday night.

there was a bar directly outside that pumped loud music until 230 am. it was horrible

the complimentary breakfast is ah-mazing

excellent staff and they are genuinely pet friendly not pet friendly with a $75 whack

was perfect-room was very very nice and breakfast was amazing

laundry no available ( didn t tell when dropped off/not on weekends)

also, there is no gym

wifi is free and fast

entire staff was wonderful, our ash bar breakfast was phenomenal, and the location is perfect

wifi not the best

could have a full time restaurant and also facilities for laundry

no pool. step down to bedroom was weird and potentially hazardous.

also super close to greektown and greektown casino

24 hour room service, or a snack station to purchase food from/beverages

room service food was a little expensive for me but that's ok because there are a lot of places to

i did my laundry

have been nice if the on premise bar restaurant would have been open

staff was excellent, i needed a late check out and the guy at the front desk was extremely accommodating

the wifi was not working, which we were not made aware of before the stay.

should have small kitchen for lite sandwiches, burgers and fries, small

complaint would be breakfast

lovely continental breakfast with lots of choices

location was excellent, staff pleasant and helpful, breakfast was good

breakfast was very good

didnt see the wifi code, so i had some trouble logging into the streaming apps

don't have drinking water, laundry, wi-fi doesn't work in the room

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

wifi was

that it wasn't that far from the casino

clean room, nice pool, good breakfast, quiet

i also really enjoy using the pool and hot tub

separated room & breakfast

access to i75 and all major traffic corridors, pool and jacuzzi spotless, breakfast selection awesome with daily

i got the room with the spa tub, and that was nice too

room was near the laundry room which was loud

get there early for parking

the bar inside the hotel was great, staff was very pleasant. made us feel completely welcomed.

it's great!! pool, bar, room service the location rocks!!

if your there early,good,if you leave and come back parking sucks

rooms were tidy and we used both the gym and laundry during our stay

50 per half-hour load; laundry shuts at 10pm

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

i loved the laundry on the facility

had laundry so able to catch up on washing, room was a good size and very comfortable

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

no working laundry facility as advertised

my room across from laundry room a lot of noise

the valet parking and drop off at the airport wow excellent way to start a vacation

laundry area was insanely hot and didn't work

sir/madam, we are a family of 9 (4 adults and 5 kids ages 3-10) who recently stayed at days inn detroit metropolitan

quiet and ample parking

closeness to airport and free shuttle

shuttle service, available bar and restaurant, and the fact that the front desk sold beverages

it had laundry machines

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

laundry facility broken

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

did not eat, up & out too early. close to airport parking.

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

had we needed it, there was a laundry room, and a small gym area

had we needed it, there was a laundry room, and a small gym area

wifi did not work

wifi super slow and only worked about 15 minutes at a time