try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

breakfast bar was so good

the breakfast was phenomenal. it had a great variety and tasted good.

wonderful breakfast.

staff was brilliant, super clean hotel, great gym for a quick stay, fab wifi.

excellent location, artistic decor, great staff. fun bar in the hotel.

pool didn't get much sun but other than that the pool area was small but very cute with a nice view

the pool is very small but decent for little kids

pool was not nice enuf good value for money

room was large, shower was great, gym small but perfectly formed

room service food not great

love the fact they are pet friendly

i had grouper for dinner by room service and it was absolutely excellent

breakfast was great. room service and valet were good.

breakfast was amazing

nice having a restaurant and bar on location

small king size room by pool

breakfast is okay. nada hot....maybe some yogurt

the breakfast sandwich surprisingly good for a premade item

people/staff were loud around the pool area in the morning, considering check out was at noon

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

restaurant and bar closed too early.

no room service available when you arrive midnight

the lobby bar was closed

related - the bar was open, but the bartender didn't do a great job wearing a mask - sometimes it was on,

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar with sunset

fitness center was still closed for covid despite the closure no longer being required by the state

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

shuttle to duke was great.

no breakfast

very clean spacious and modern room great bartender (joe) :-) parking available good breakfast

laundry machines needed some cleaning

wifi didn t work for one of us

friendly and obliging staff, comfortable accommodations, terrific shuttle, just a few minutes away from duke

was limited room service

there is a full service restaurant with nice large bar and room service for dinner (but not breakfast)

my family and i really enjoyed the pool and breakfast area. staff really humble and nice.

indoor pool and close to downtown

personnel not informative, only provided breakfast info, nothing about wifi or snacks at night or swimming pool

in staff- didn't explain about stay like most staff explain wifi room location and all

mark, the manager was able to find a pool at a nearby property to use, since

needed to be at duh by 8:30 and walked instead of driving the car and finding a parking space in the parking

shuttle to duke hospital

shuttle service was not explained and available at times that i needed.

juice bar would have been nice.

wifi definitely needs improvement

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

laundry soap used very offensive

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

the staff were very nice especially the doormen. :-) loved the room service.

the location is next door to duke. parking is convenient.

the rooms are very comfortable and clean, they have an indoor pool and spa and a very nice restaurant on site

very clean, everything was excellent including room service

nice grounds, walking trail, golf course, bar, restaurant, free parking, and most importantly, a great room

came in late on friday and some of the bar and kitchen staff were not very helpful in offering service

breakfast was delicious and like staff

not use the food and bar area due to a negative experience with bar tender after the duke florida state game

excellent parking

at reception desk (restaurant list/area attractions) perhaps a simple juice, coffee and muffin bar or a signature

spin cycle on the industrial laundry was audible my room sometimes

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

that i was allowed my pets.

location, got back from dinner and wife and i had to sit in car 30 minutes due to guests in parking lot, on

continental breakfast needs to have a few more choices

bed sags, no ice, no room phone, wifi speed is super slow!

the night man could have told me when breakfast ended

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

my towels smelled like a smoker was attending to the laundry

laundry was found in our room when we checked in

no laundry room

red stains on the carpet, housekeeping didn't come until day4/5, go to front desk for ice, hallway smell like

pool was closed

one nite stay. breakfast was great! very nice place.

pool needs to be refinished

a lot of parking

there wasn t a gym and the parking was very tight. also the breakfast wasn t appetizing.

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

the bed sheets smelled like old laundry

room/bed was clean/excellent breakfast with variety choices/clean building

room was near the pool

breakfast was terrible with undercooked and overcooked sausage and eggs tasted like powdered

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the

pet fee of $75 was extortion

clean quiet and a very nice casual bar open early and late for drinks, snacks and meals.

someone broke into our truck and there wasn t any cameras in the parking lot to help deter thieves

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

very nice fitness center with a nice laundry room for guests to use

i utilized the on-site laundry facility

gym and indoor pool on same level

were assigned a room on the fifth floor close to stairs, but we were traveling with a pet and i am over 70, so

might be worth noting the monetary system in the laundry room

its an app, then load money on the app, then make sure you are connected to wifi, then proceed

excellent good wifi, but need front desk assist

new and pet friendly.

love the pool and workout room

breakfast starts too late for me to utilize.

the parking lot smells like marijuana.

the parking lot noise from people partying, fighting and drag races/revving engines.

even the parking lot was riddled with cigarette butts

my wife wife was very pleased with the room and the breakfast

guest laundry,wish it was free

people in n out of laundry across the hall all night long

should go through laundry room daily to ensure appliances are in operational order

clean, spacious bed and room, helpful staff. ok wifi connection

nice and clean shuttle service restaurant and bar inside

laundry didn't work very well (although we did get it working to do one load of laundry - we were

one staff on that was new and had to wait 40 minutes for the assistance with washer and laundry room was dirty

breakfast was good and laundry room

price, laundry

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

good location near everything parking free and nearby shopping is very convenient great gym and

not much parking

pool being closed but this was due to covid 19

dirty laundry pratices

never got room service for cleaning and laundry

sounds from the laundry nearby disturbed my sleep

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

wifi signal strength was too weak

evidently this room is directly above the laundry area

pool and hot tub closed ud83dude21

parking didn't find a parking space, i had to set outside until someone came out to leave.

the shuttle from the airport was clutch

had a 6am flight to boston and when we checked in we asked what time we should be there for the shuttle service

enough laundry machines and ice machines were empty several times we tried had to go to another floor

love the location of my room and that it's close to the stairwell and also close to the laundry facility

breakfast, the location, the room was clean and comfortable. what's not to like?

the pool was absolutely freezing

good breakfast and coffee.

no clean rags and towels we had to wait hours til they finished laundry

checking in, myself and my family member was harassed in the parking lot by a woman asking for money

breakfast

allowed pets limited breakfast choices

people standing around in the parking lot

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

it offers a small gym and pool, laundry facilities, a simple breakfast

also i liked that there there are laundry machines in each floor for each one to use

i liked being able to track my load of laundry while it ran via the app, very convenient.

breakfast room laundry facilities

free breakfast was good. they had laundry facilities, and they have a good fitness center.

either they don t know how to properly do laundry or they are cheap to order new towels

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

i like that you have laundry, iron and coffee maker in case we need it.

no laundry ceiling falling off on bed construction work

the ammentities were the best i have ever encountered. free guest laundry and more!

very clean, friendly staff and nice pool. free laundry as well

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

there is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent)

i even did laundry and that worked out well

more fruit options for breakfast would have been nice.

very comfortable and spacious suites. well stocked kitchen. friendly staff. very clean.

that the pool was close

clean, safe, well equipped with kitchen. friendly staff and nice breakfast with vegan options!

laundry on site ($7 to wash+dry)

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

the hotel charged for laundry and drying, but even after paying for three drying cycles each 40 minutes

no change for laundry

more towels. wanted do laundry but didn t because lack of coins.

lovely pet policy, excellent value, comfort/cleanliness and family-friendly rooms/attitude keep us coming

the rear parking lot smelled like a giant ashtray

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

parking, location

swimming pool never worked

that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool, and business

searched chapel hill for a hotel with a pool and paid a premium to send my wife and kids to a hotel with a pool

bar facility was not staffed

the breakfast bar was absolutely wonderful with lots of choices

breakfast bar was lukewarm at best

no microwave in the room. the bar was only open from 6-9pm.

breakfast was really good

ran out of laundry soap

pool was great for young kids

people s coffee and aldi across parking lot

the little bar was cute

impressed with donna, she was personable, hard working, and always went above and beyond at the bar area for us

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

we did not receive the suite due to wifi issues

very clean, great breakfast. cool looking pool

hotel does not have laundry

having to visit hotel next door for pool and/or guest laundry

no laundry room, location and lack of visible signs to entrance.

nice and clean. good tv channels including golf.

free breakfast

no laundry service is really a problem.

i think the price on snacks to buy were extreme. 4.00 for a candy bar or water is crazy.

room service for breakfast was confusing, we had ordered certain items and did not receive them,

great outside pool

room service could have been delivered with a little more happiness-- the person who delivered it

were happy with the laundry facility

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

the pool and gardens are well-kept and towels are provided for the pool

great breakfast and a nice pool

our only regret is that we didn't stay long enough for a dip in the pool

the pool area and gym

there were no vending machines just a snack bar that a simple 1

room service was timely

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

restaurant and bar closed, no breakfast

location and convenience of laundry, gym, microwave and refrigerator

pool was closed the entire time which was very disappointing

customer service friendly and the shuttle was quick

i was in the room, carpets were wet for 2 days, terrible pillows, outdated, dirty, bar closed shuttle not

rooms needs to be updated, no room services, pool was closed.

were a lot of cars that were circling the parking lot and being sketchy

breakfast shuttle bus took me to my visit place every morning

clean hotel. lovely rooms. great breakfast with a variety of items!

the facilities were immaculate, the bed was comfortable and even the breakfast was delicious

location, ease of access to duke clinic, cleanliness, excellent free breakfast.

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

laundry and

no shower curtain. left laundry from previous family. keys never work.

also the laundry room and vending machines were out of order for my entire stay

1st stay was cool but the 2nd stay, the room we were in was nice full kitchen and sitting room and nice cozy,

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

easily accessible guest laundry and pantry also make for a relaxing and comforting stay

we needed: coffee maker, mini fridge, nice bathroom with high end toiletries, wifi, plus a guest laundry and

complementary laundry with detergent and dryer sheets, nice common areas, plus a free guest pantry with ice

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

hotel is very close to the airport and they provided free shuttle service as well

oatmeal, eggs, ample of fruit and there was also simple dinner included in the price and a shuttle

very comfortable beds. good location. nice kitchen.

kept general areas, good security, centrally located to airport/rtp/rdu/ shopping/restaurants, shuttle, quiet

of lighted parking, great breakfast, well kept general areas, good security, centrally located to

the airport shuttle and the friendly staff

rookies bar and grill across the parking lot

if you have an early flight and want to use the shuttle

rookies bar and grill across the parking lot

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

room was below what i can only imagine was the laundry facility

no laundry for customers

it was clean and welcoming from the bar to the room it was just amazing we stayed a extra

wifi or breakfast should be free.

we went for a family wedding and we re picked up at the airport by the shuttle driver

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

would also recommend designating a floor for pet guest

the kids loved the heated pool as well

pool was freezing for the kids, other kids were shivering

very comfy with full size frig and full kitchen that's loaded with pots and pans, if you're staying long term

the pool wasn't working

parking was limited!

kitchen was close i was charged for breakfast but i did not receive one

staffpool

a comfortable and clean hotel. close to a shopping center. staff are very nice. free parking.

and the man incharge of the kitchen and laundry was very helpful

laundry room should be upgraded.

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

the laundry room was flooded

the free breakfast was

tasty breakfast

parking situation was not ideal

told in error by one of the staff that the hotel shuttle to the airport ran until 11 at night

easy to find and plenty of parking

early check in was warm and friendly

hotel and breakfast starts at 6), and more rolled eyes and sighs when i asked about coins for the laundry room

10 minutes from rdu airport, plenty of parking & a great full breakfast

only thing i didn t like is that you don t provide shuttle before 5am

the staff was very friendly. i liked the gym. it was a quiet location.

friendly staff. nice bed and pillows. nice chaise/sofa bed. free wifi.

room service, breakfast, pool and sauna

gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean

it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service

the restaurant and bar were still closed but hopefully they will open again soon

that they didn't offer room service unless you asked the night before

laundry left on the floor outside 2 different rooms for the night

laundry was nice

the wifi didn't work in my room

the fridge was very tiny and the gym didn t have anything to clean the machines off with.

location. parking. gym. pool.

breakfast, room, laundry

it was close to the airport and had laundry facilities on a separate floor

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

laundry facilities only accept quarters

loved the late check out time

too much bleach in the pool

shuttle service was nice and prompt

shuttle service is terrible

no hot tub or inside pool.

location is amazing. breakfast for me.

should be a lot more designated handicap parking space's made available for customer's

wish pool was open later and bottle water was available at breakfast.

parking lot was always crowded and some of the guests at the pool area did not watch there kids and the were

parking lot was always crowded and some of the guests at the pool area did not watch there kids and the were

free wifi and cable tv

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

onsite laundry a plus

loved the attention they give to make the lives of pet owners easier

my kids really enjoyed the pool table and the indoor pool

my wife and i and 3 kids kept our socks on the whole night

parking could have been better

home yet but overall the front desk was awesome and my daughters enjoyed the breakfast and the gym and

amount of parking places, restaurants and shops close by (if you have a car)

the pool had alot of chlorine which burnes the kids eyes.

if i have to write something...the pool had a lot of chlorine in it (burns the eyes bad)

the gym and the pool plus the bar and dj was also

also, the rooftop space was very nice, but the pool was really small

the ambiance, the rooftop pool, the room

the rooftop pool area was very relaxing

very nice new hotel in great location. nice roof top pool.

laundry facilities were clean (and the front desk had quarters)

helpful staff, quiet comfortable room, good breakfast selection, plenty of parking, walkable to local shops like

they're are clean and the breakfast is great

needs more parking. slow elevator.

staff, very clean facility, free coffee in the lobby , shuttle service is efficient, great breakfast, waffle is

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

laundry facility

kids loved the indoor pool

and helpful complimentary drinks attentiveness of staff cleanliness room service free parking and wifi delicious

the breakfast was very good swimming pool area was very clean

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

laundry detergent, dishwashing soap, diahwasher soap was provided

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

this hotel could have been decent if basic laundry and cleaning were satisfactory

was able to cook or wash laundry if needed in our room

my kids loved the pool

nice clean, good sized room. conveniently located close to rdu. shuttle to/from rdu.

the quickness of getting me the missing shower curtain. pool was great for the kiddos.

the location was good. the kitchenette was nice.

everything was clean, spacious, and there was variety for breakfast, so it was great.

had full kitchen. wish we could have stayed longer.

the breakfast could have been better but overall it was great

not enough variety for breakfast

no water bottles and body lotion is not great. fitness center is inadequate.

the staff were all amazing especially shequia! the room, bathroom and kitchen were very clean.

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

small parking spaces

was surprised that there was not a safety bar on the shower

location superb facilities bed comfy great food and bar great staff great price

the pool was shallow.

the guest laundry facility was in a very small room that felt a little like a closet

also, the stationary bike machine at the gym was cool

close to lenovo and has shuttle bus to the airport very convenience. space is big enough.

the layout of the room was comfortable. the variety for the breakfast was excellent.

friendliness of staff, very comfy bed, omelettes were lovely & fresh, pool and gym good

everything was great except for having the room next to gym (loud).

i especially love the outdoor seating area at the bar with fire pits

the room next to the gym is loud from people banging weights (7am, 1am).

breakfast was good. not included

the waitstaff in the bar were friendly and knowledgeable

room was directly across from laundry and sports team did laundry all night

bed was super comfortable, nice lobby with bar area, lounge and outdoor lounge space.

the bar was amazing-after a very long day it was perfect end of the night (one of the best drinks i

also no mini bar or room service for in-room dining

room was really nice! the hotel staff was very kind to accommodate a late check out for me.

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

close proximity to the airport and a shuttle was provided

there s a nice little restaurant and bar on-site that provides room service

a very long day of uncontrollable mishaps, the hotel s atmosphere was very serene, pool/spa were therapeutic

i was able to utilize the shuttle bus to go back and forth to the airport and the drivers were courteous with

comforter was lumpy because the filling had shifted and clumped up in the laundry

desk about it and was told it had been reported to management who said it was because of the laundry equipment

only things that were not super great was the television/guide, and the cost of the laundry

i also liked the nice laundry room and working ice machines made for convenience

she smiled, told me she appreciated my business and told me all about the problems with breakfast and covid

didn't have a laundry room

over over over over charge for my pet to stay and no response from the manager when i left a message to call me

it was a very pleasant breakfast and the staff was friendly. plenty of parking spaces

the bathtub had a strands of hair. that's a pet peeve of mine.

disappointed in breakfast but understand because of covid

as i stated the room is clean and breakfast was good

the staff were very friendly, especially at night. awesome hot and cold breakfast options!

the only other thing was the signage was a little confusing about shuttle service

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

parking was plentiful and shuttle guys were great

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

fighting at 3 am in the laundry room when it clearly states facilities closed

wanted to do laundry but didn't have quarters

no laundry on site

i also liked that they had airport shuttle van that transported

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

like the paper plates and plastic utensils for breakfast

wonderful staff. exceptional breakfast. waffles. pet friendly.

location and shuttle to airport , friendly

i would like the option to tip shuttle bus driver in my bill. no one carries cash anymore!

in addition, the property does not have a laundry facility

i wish they re a laundry mat.

did not know which rooms were doubles and which were kings, also didnt know wifi

took shuttle 45 minutes to pick up from airport on end of trip 4/4/2018 7am

clean rooms, friendly staff. hot breakfast clean pool

to housekeeping facilities/laundry area, i guess

need to update the breakfast and the laundry room

i showered at the gym planet fitness

parking my vehicle at the hotel was way cheaper than at the airport

sometimes parking is a problem

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

they also have a guest laundry room which is very convenient

all the amenities included, airport shuttle availability, breakfast, laundry, location

to the elevator and i especially didn't like the fact that my keys stopped working in my room and laundry room

laundry not in use tho i called in before booking and front desk said it was???

no free breakfast:(

is horrible as hell i know it s covid-19 but dang come on now that s why me and my kids will be going to

loved the shuttle and ability to leave my car at the hotel while i was gone

shuttle could run every 15 minutes instead of half hour.

pool was small but exactly what we needed for the kids to blow off some steam before bed

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

couldn't offer coin exchange for laundry

self service laundry

of the housemen took my coffee cup from the gym without my permission

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

desk never had coins for the coin operated laundry

lights / power on and manager with better tolerance with kids.

ac went off abruptly in the middle of the night when i have two kids sleeping

no ventilation in the pool room.

when return drop my car lot parking the hotel no have shuttle.

nice snack bar and restaurant/lobby bar, exercise gym and meeting rooms

staff was helpful and the bar was vibrant in the evening which helped destress after a long day of business

clean, convenient to airport and free shuttle and parking.

laundry is completely complementary ( no

close to airport. shuttle bus was great

was great an breakfast was great my grandkids love it an the lady who was cooking was great also

i'm assuming the garbage was placed out there for pick up since the facility has kitchenettes, however it's a

breakfast didn t have a wide selection but was good.

desk clerk and the kitchen staff, with dominique leading the way, were professional and so friendly

convenient to airport. shuttle. park and fly.

out to find out if they charged for pets

very clean and good location. staff very friendly. pet friendly.

fully equipped kitchen with full size appliances was great if we were staying longer than one night

laundry not working

the room was clean and breakfast was very good

wifi for the laptop didn't work on the first night

i got problems with the wifi connection but it was resolved by the counter girl

good breakfast. too bad we had to use plastic, not good for the enviroment.

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

the swimming was pool was not unavailable but understood that maintence was being done

gym was unusuable because it shared a space with the pool

the early check in

indoor pool or a hot tub would have been real nice for the weekend, but otherwise everything else met or

pet fee is a little ridiculous

breakfast bar could ve been better

location, cleanness,breakfast, pool. we loved your hotel and will be back.

the pool was closed