i liked the lobby, the pool area, the room, and the rooftop bar

pool and gym a good addition

the complimentary breakfast buffet

great breakfast buffet

the property is new and very nice. good kitchen facilities for making your own food.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

also love the pet friendly environment

clean and free of pet smells even though pets are allowed

thing that seems petty now when you consider the value but the $6

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

comfortable beds, great location, good gym

of the amenities were out of order-pool, gym, even the escalator was broken

the women running the little breakfast/coffee bar in the lobby was super friendly !!!

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

wish there was an outdoor pool!

there is no room service after 11pm

i liked the option for possible early check in and arrival made our trip smooth.

also, the staff was great, the pool was very nice, as was the exercise room

no laundry facility

breakfast location service no laundry

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

this hotel is well located in raleigh, it has a nice gym, very friendly receptionists

pool and gym although i used neither

laundry room with 1 washer and 1 dryer $1

location is very good and the pool was good and convenient.

no breakfast included. there is a bar insiede the hotel serving breakfast.

the starbucks bar was very convenient too

the staff was friendly. the location was perfect for our needs. lots of free parking.

great laundry facility

the hallways make sure the laundry room isn't filthy the migrants always leave the washing machines in a disgusting

i had to wait until laundry was done

there is anything that i see could have been better because of the house was always clean the laundry room was

there was no clean laundry when i went to front desk

the laundry room never has working dryers & washers as well as no laundry detergent or dryer sheets

other lady said she could not give me towels because night laundry person was not there

it turned out that the attendant had left his post and was in the back laundry/utility area

facilities have a laundry room, and the room has a kitchen and a decent television

the amount of parking. but it s not a major deal breaker

preferably you d want to stay on the front, also the laundry facilities is a washing machine and dryer

there was a guest laundry which we made use of

wasn't laundry available on site

i love everything except the laundry concept

not much to choose from during breakfast

they didn't have a laundry room.

after many requests i went into the laundry and pulled out towels from the dryer

instructions said to put dirty laundry outside door & would be replaced

lobby, coffee, housekeeping, pet friendly!!

pet friendly

of it, bed was ridiculously hard room smelled terrible like cigarettes and wet laundry, floor was filthy at base

the wifi was also good

clerk worked with me after i realized i reserved a smoking and i needed a non smoking

the guy waived the fees for our pet

the room was clean. i had privacy nd the fact that they have smoking rooms.

the laundry facilities was out of order!

you have to pay for local calls and wifi

very poor wifi, always breaking up

comfortable bed, hot water, free wifi, fairly quiet.

the wifi is terrible and so was the cable

front desk was not personable, just 'meh' also the gym is not in the hotel and not 24 hours

free breakfast, lotion in my bathroom, free water, extended hours for pool and jacuzzi and room service

everything was within walking distance and the drinks from the bar were pretty good

much food selection, room service slow, lighting dim in room

service charge added to room service and the awkward way the attendant stood around impatiently while i filled

breakfast was extremely delicious and the staff were delightful to chat with and were readily

the gym is good, it has a washing room, pool, a pool table and a bar managed by the best and friendliest

found a lot of pet hair in couch and bed,in my 3 days stay no one do a room service,at least bring new towels

i mean the bar was not fully stocked, understandably due to covid they had just opened back

it s clean and with good breakfast

the european breakfast option wasn’t too appealing

loved the 7th floor bar and the fact that only hotel guests had access

i didn’t eat breakfast but i had coffee and it was good

i love the bar and the fact that you have to have a key to access the

because the hotel is downtown, and there is no on site parking, parking may be a hassle for out-of-towners if

the access is terrible since you have to deal a crazy busy street to get in and out of the hotel parking lot

they even called to ask if i left my yeti cup at registration and sent i i up with my room service order

the bathroom wasn t clean and they didn t express that you had to request room service

we had a spacious room. nice bartender. nice pool

smell of the room, although i'm told it's chlorine from the pool.

had laundry, fitness center, all the things that you would need

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

maybe that there should be laundry room in each floor

laundry expensive $2

very well maintained. laundry facilities really useful.

walked in 2 ne room there was the cart with dirty laundry inside roomud83dude21ud83dude21 went back to front

laundry room inside the hotel, other people slamming the doors, ac was loud in my room, and the

they wasn t serving breakfast or had any vending available

were a lot of people loitering in the parking lot

convenient parking

mt only issue was that the drapes did not pull together, so the parking lot light shined in the window all

wanted a pool with my stay so i chose this spot, however, it rained the whole day and night

super friendly staff, very clean, and a great breakfast

strong wifi, room was clean.

the kids were making a lot of noise running up and down the hallway

guests monopolizing the laundry facilities and the gym could be upgraded.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

they needed to do a better job of identifying the pet friendly rooms, we didn't realize we were in one until

the pool is small but it is enough for a soaking

they have a bar open from 5-10pm

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

smelled of cigarettes and dirty laundry

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

i did not like how the elevators were so far. the parking was a little crowed.

no laundry

bar staff were very nice

limited amount of parking

there was no parking when coming back from dinner

feeling frustrated due to the unexpected extra charge of $55 per day for room service, damages , etc at the

cleanliness, breakfast location, and laundry,

breakfast was at a decent time not too early.

king suite, very clean, bed comfortable, has gym and pool

breakfast was good, maybe more gluten free options

breakfast could have been much better

the fact that they have a bar, gym and more was phenomenal

made for little kids

also thought that $75 was pretty steep for the pet fee which was not stated anywhere on booking

wonderful pool

it was very pet friendly harper loved it

the pool looked nice, but was not open.

pool was poor standard

the location. the common areas. the elevator. parking.

the whole reason we chose this hotel was because of the bar and bistro and both were closed

have a bar and grill in the hotel which is great but the bartender didn't know the difference between

gym was used for storage so no working out, laundry room was dirty

also being able to do laundry there

even have laundry facility

parking at this particular location was very small

people parking crazy and taking up another parking space, with already limited parking

location was easy to find and plenty of parking

people selling drugs in the parking lot

understand, they were rude, room was dirty, and there was some sketchy activity going on in the parking lot all

dirty, smelly, holes in the wall, i was panhandled in the parking lot

to pay extra for small pet

but the prepackaged breakfast was a hit or miss

the staff is excellent , breakfast. one of the best anywhere . best location in raleigh!

need indoor pool

great breakfast & great, comfy room

parking at night was very difficult to find a space

and laundry

laundry

awesome staff, clean rooms, free coffee, free laundry!

free laundry, and overall it was a nice hotel

great staff and free laundry!

i also appreciated the laundry to wash my clothes

some reason a room full of small kids were in next door room

i loved the modern feel. i loved the bookshelves in the lobby. the pool is amazing.

outdoor fireplace with patio..the coffee bar was great. room was exceptional and comfortable

nicely renovated... room service was quick and tasty...

staft is the only asset wifi is ok.

no real breakfast food

not enough tables in the breakfast area.

the gentleman at the breakfast area was the best, he was so nice and attentive

free parking was a great addition and breakfast included was also a lovely contribution

it is clean but no on-site laundry, next to a large laundromat though

parking was a little complicated

the smoking rooms and how comfortable it is .

did like they have parking for veterans though

parking lot was busy and extremely noisy all day and night

they have an industrial laundry room where they was all linens whiter than white

great to use the on site laundry

the noise was aggravating since we were right beside the laundry room that was getting remodeled

pillows were too hard, i was right across from the laundry room and the staff was very loud at 8 in the morning

when i went to do laundry i told them the vending machine was not working

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

luv the courtyard and gym

there was no cereal choices for breakfast which is not good when you have children

parking is ample, each room has a private patio/balcony

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

the hotel was very clean. the kitchen and food staff were especially friendly and helpful.

the breakfast and the staff were very prompt with any request made

breakfast buffet and made to order omelets were teen favorites

fact that the shuttle would only take guests places within 2 miles

location near veterinary hospital, comfort space, coin laundry on-site.

iwalked do to laundry 4 towels

like the on site laundry machines

breakfast was great, safe was superb, clean building, great location

the wifi also could have been a bit stronger

woke up from the laundry room

i like the breakfast it was simple but good

very clean room. great breakfast. frendly staff.

wish there was more parking so you didn t have to carry your bags up the steep hill.

breakfast was great

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

laundry

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

the wifi worked.

the hot breakfast was delicious and offered plenty of options

very clean and spacious room. hotel was very clean. loved the fitness gym.

large tv shower carpet kitchen

kitchenette was clean and had everything we needed. comfortable bed. liked the closet inserts.

was very clean and had everything you would need with a full kitchen and especially a microwave and a

we used the self service laundry which was very convenient

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

night clerk had coffee ready before the breakfast time

i was disconnected from the hotel's wifi the morning i was leaving. unable to check my flight.

i wish that they had a laundry facility available for guests.

gym under maintenance, was not informed before booking breakfast waa just waffles and cereal- juice

the rooms were very comfortable and the breakfast was amazing !!

breakfast was great it was clean and i will be back

the only thing that i miss isn't breakfast

no laundry machines on site either

non-smoking room, but room add a smell of smoke and burn holes in blankets

parking area was very tight and small and kinda had a pay by the hour feel

it s pet frienfly with a $10 fee per pet, didn t see this stated anywhere.

was supposed to be non smoking

no laundry bags, no do not disturb signs

the gym smells strongly of cat urine. i mean...strongly.

tv remote not working, no wifi, refrigerator not working, hair on the bed a in sheets

very helpful, courteous, caring and met our needs for early check in and late check out

my youngest daughter was just a little disappointed that there was no indoor pool

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

great breakfast. very safe

also, tons of smokers staying here, hard to have non smoking rooms when

no difference between smoking/ non smoking room they all smelled and looked the same- filthy

no breakfast ice machine was broken elevator was broken wifi was spotty

people are allowed to congregate in the parking lot and a lot of sketchy characters hanging in the walkways

parking

the laundry

the breakfast was very good every morning during my stay

cleanliness and amendities such as pool, gym, and breakfast was included which was a plus!

pool was closed, no jacuzzi or sauna

people smoking by pool, back entrance

the breakfast variety

keep the sketcy people out of your parking

non smoking, got smoking rooms

a free continental breakfast that is actually worth partaking in and we had no issues with the wifi reception

unkempt parking lot

and the breakfast was very good

breakfast is good

the hot breakfast every morning and the friendliness of the staff.

everything. ... my familia loves it here.it has a full breakfast bar

breakfast is good and a variety of fresh fruit, juice, coffee/tea, hot foods is available

no onsite laundry

i love to eat breakfast was excellent and clean

the elevator was out of service and the pool was closed ud83dude22 other than that i just can t complain

breakfast, parking, clean, quiet and staff was great.

parking, beds were not comfortable.

staff was very helpful with information and quarters for the laundry

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

they would get an electronic payment system in their laundry and more machines

do breakfast

plus we got a surprise call at 10pm that they were charging us a $70 pet fee despite this fee not being mentioned

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

lots of free parking. the laundry facilities were fab. the staff were lovely.

well located for us and pet friendly

check in, pet friendly, quiet in all areas of hotel at indoor common areas, very comfortable beds (2

location with free parking.

was a bar and my cocktails were excellent and served by friendly staff; even got the recipe for the black

very clean, indoor pool, great friendly staff and gym.

it s also conveniently located in the parking lot of the triangle mall

pool and gym area for those who want that

pool was not open. staff could not provide change to do laundry

the option of laundry service is very welcome

i loved the hotel especially the location and kitchen and bathroom. very clean.

the pool was closed so we couldn t use it.

the kitchen area was nice and clean the beds were nice and comfortable

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

laundry wasn't kept clean

laundry room detergent machine was not stocked and one of the drying machines out of order.

not to mention room next to laundry room so rest and relaxation was not an

i was right by the laundry room, which was quite noisy during the night

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

we finally found the person in the laundry room and she indicated

i also used the laundry facility which was fine and the fitness center, also fine

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

the breakfast has improved, as corona becomes easier, the pool is a nice chance to relax and spend some time

laundry room out of service

laundry room, dryers don't dry.

bathrooms were clean. front desk pleasant. laundry facility a plus.

not the gym, the light in the gym room, and some of the equipment in the laundry area didn't work either

the full service laundry room was nice, although i wasn't there long enough to use the services

had a bar that wasnt even staffed to open yet when arrived

website says bar open sunday-bar was closed sunday

tight strange parking with another hotel crowded in on there beautiful place

a real bar and rest

i had the bar exam to take it was

there was plenty of parking spaces and it was free

excellent pet-friendly property. exceptional staff.

size of pool, and it was very cloudy

check-in, check-out; very clean room; no problem finding parking; enjoyed the free

parking was limited.

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

clean, friendly staff, pet friendly, gas station next to it

not enough stationary bikes in gym

spacious room, well equipped, easy parking and breakfast

love that there's a gas station right next to it and enough parking too

light from parking lot shine thru top of shade on window.

the bar didn t open until 5 and we were thirsty when we checked in.

the pool was kept very clean

were disappointed to learn upon checkin that the indoor pool was not available during our stay

loved the bar / restaurant area.

only thing that i didnt care for was that the room stayed low temperature while we were at the pool and had to

also room service arrived at 4:30pm

the bar and restaurant was awesome and affordable

10pm], location, beds were comfortable, rooms were spacious enough, the living room separation, parking was a

room service was excellent. great staff.

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

loved that the pool was heated the kids really enjoyed it and the room was a great size and very clean

the kids were running through the corridors all hours, just being kids and it was more the parents or

booked this hotel because i have kids and it said it a indoor pool and when we arrived it was

really upset about the room service not being available and the lack of vending machines

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

good location, malls, diners and laundry within minutes driving.

wifi dropped for long periods of time the property and multiple rooms smelled like weed

i argued with the staff to get a non smoking room and she said it was booking

the rooms and property were clean.very pet friendly.

the staff was amazing and the breakfast was great.

the continental breakfast was very good!

the room was spotless, the bed was super comfortable, and the breakfast staff went above and beyond

the pool was cloudy/hazy

clean, great staff, good breakfast, and located near red hat and walnut creek.

loved the guest laundry and walking distance to fun places to

laundry

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

lot of sketchy activities going on in the side parking lot all night long

parking lot was well lighted and easy access to room. front office person was professional.

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

the pandemic going around it was very nice baggo breakfast as i call it the staff is excellent

the breakfast was hot and delicious with many choices

features were not operational, with the gym and the pool area shut down and breakfast bagged (typically was a

therefore kids had to share a bed

super clean amazing and professional staff. great breakfast

we also enjoyed the pool

besides the pool was closed

breakfast was good especially on the weekend

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

parking

other employees at front desk not friendly. no lights in pool or around pool during evening

were disappointed that the pool wasn t open and that we were not told it would be closed

great fitness room

was perfect the bed was comfortable and clean the bathroom was clean the pool was nice the gym was clean and

this was a great place to come for the kids to enjoy the pool and have some fun

unsupervised kids in pool area being very disrespectful and destructive.

pool heater was broken and the whole reason i booked the hotel was to play in the pool with my kids

the pool area, was very small & the water was cold. also my bed was a little hard

the size of the room and kitchenette it was like an.apartment

kitchen had a sticky spill when we arrived

strength of wifi could be higher and breakfast though complimentary needs a little more variety.

into parking lot, property looked like a homeless shelter

no dining area or kitchen utensils provided

free laundry room too

love it the breakfast was the best .

nice indoor pool

the spa wasn't available! i was looking forward to that.

to order room service at 1035 when room service open till 11 no one would pick uk in room service or call me

the parking was a pain.

the beds were super comfortable and we ordered room service from an ipad in the room! awesome!

parking. not fun to vie for street parking or head to the garage.

were traveling and arrived late, there was no place to eat and the kitchen just closed

d room service) was closed on sunday evening, there is currently some construction noise from next

i also didn't like the laundry room not having a change machine

laundry facility

) the room is very spacious for two people and the laundry room is on the premises

beds, awful smell in room and hallways and slightly uncomfortable people congregating the parking lot at night

smell in the room and cleanliness was every night someone out in the parking lot sleeping in their car or a

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

they were not respectful of laundry facility and use

laundry facilities were nice & very convient

laundry dryer roars

the dryer in laundry room was not functioning correctly

no laundry. no pool. gym is tinny.

diana. the welcome to the hotel was amazing. the indoor pool. the breakfast

my grandchildren had so much fun playing in the indoor pool

parking and close to hiways

no laundry. no pool. gym is tinny.

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

also needed to take the shuttle to airport for car rental and it was quick easy and driver ( can

too remote from everything. pool was not operational. gym facility was not good.

stayed here during covid-19, and therefore can t comment on the restaurant, breakfast, bar, pool, etc

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

breakfast

were coming from or if i would have the same problem so for the sake of protection of my wife and kids, i ordered

room size and kitchen were very well appreciated

rooms have a kitchen if you are staying a few night was a nice thing to have

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

it would be perfect for a family with a long stay because of the laundry mat

the laundry is too expensive.

pet friendly. helpful staff.

gym is small but okay for a quick

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

maybe reserve few rooms for people that don t have pet

the view of the pool

gym had not been tended to in some time

it was great having a small kitchen, too

i believe they had an airport shuttle

is clean and airport shuttle is available

enjoyed our stay mainly because it was clean, the beds were comfortable, and the swimming pool was clean and

spacious room, lovely pool.

also, could not get wifi to connect