i went down for breakfast, and they were serving only a massive brunch, while i wanted only a small breakfast

excellent breakfast

breakfast was good. not included

the room next to the gym is loud from people banging weights (7am, 1am).

everything was great except for having the room next to gym (loud).

room was directly across from laundry and sports team did laundry all night

non-tesla (ccs) ev charger needed

it s a busy hotel and the bar was full anytime i needed a nightcap.

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

room was really nice! the hotel staff was very kind to accommodate a late check out for me.

laundry not working

no cleaning supplies in the gym to allow one to exercise safely

wifi problems.

no water bottles in the refrigerator in the gym over the weekend.

gym is excellent.

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

onsite laundry a plus

loved the attention they give to make the lives of pet owners easier

the only downfall would be a small pool and no hot tub

and informative staff, close and ample parking, very nice room, clean facilities, perfect location for my

very clean , breakfast is so good and above all it has ev charging.

the place, the rooms, the parking lot, breakfast

to be brought up to my room and i was advised that i would have to come get them my self because room service

didn t dislike a whole lot but parking

kitchen staff had difficulty keeping the dining area clean,

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

due to covid ..... no breakfast and no pool! it s time to open amenities again

that they didn't offer room service unless you asked the night before

it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service

if you desire room service, it's necessary to make a request prior to 9 am; otherwise, it isn't provided

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

everything was great, comp ice cream and laundry were nice perks, great fitness center

also, having laundry was great

new portion of the hotel; older rooms have very thin walls; newer is great and free beverages and laundry

no laundry service is really a problem.

location was especially nice. modern lovely facility! really enjoyed the pool and pool area!

was fantastic; lobby was really nice; plenty of space to sit in lobby or grab a drink from the bar or

great gym with weights and peletons

room service for breakfast was confusing, we had ordered certain items and did not receive them,

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

were happy with the laundry facility

great breakfast and a nice pool

criticism is minor in that the parking lot filled up and i had to park a distance from the entrance closest to

nice breakfast - the wraps and salsa were surprisingly good

no laundry room, location and lack of visible signs to entrance.

having to visit hotel next door for pool and/or guest laundry

hotel does not have laundry

breakfast options were plentiful and tasty

free breakfast

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

breakfast

pool was not operational which was disappointing

no change for laundry

the hotel charged for laundry and drying, but even after paying for three drying cycles each 40 minutes

more towels. wanted do laundry but didn t because lack of coins.

about directing us to dr office and parts stores,car broke down,had to repair it in advance auto parking

parking

there is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent)

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

water it offered) occasional food in the late afternoon, kitchenette, 24h fitness room, 24h self-laundry room,

free guest laundry facilities and daily breakfast was the cherry on top

i even did laundry and that worked out well

were people outside in the pool/fire area at 4 am who were loud and obnoxious

amazing breakfast and staff

our room was quiet and had enough of a kitchen that we could easily prepare breakfast

that the pool was close

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

i like that you have laundry, iron and coffee maker in case we need it.

either they don t know how to properly do laundry or they are cheap to order new towels

no laundry ceiling falling off on bed construction work

free breakfast was good. they had laundry facilities, and they have a good fitness center.

love the location of my room and that it's close to the stairwell and also close to the laundry facility

enough laundry machines and ice machines were empty several times we tried had to go to another floor

spacious, great location, pool is open just have to sign up for your protection, staff gave us a late check out

minute booking because our flight was canceled we were stranded with three kids wonderful service, the room was

the parking lot is crowded so you may have to walk a bit to the hotel but not far

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

my son enjoyed the pool too

location and the kitchen suite

the rooms were very spacious and the kitchen facilities top-notch!

ran out of laundry soap

the wifi became a problem after a couple of days because it stopped prompting us to accept the terms

that it was too cold to swim! the pool was so beautiful i wanted to get in it.

the little bar was cute

from all the staff from the kitchen to front desk everyone was professional courteous and kind

breakfast is good and there s no issue finding parking at night

didn t eat breakfast

breakfast was really good

great location friendly and supportive staff room very clean fantastic breakfast

food or bar area

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

you can actually wash your clothes at their laundry room while you swim or lift weights

the laundry room was dirty and needed to be cleaned

breakfast was good and laundry room

laundry on site

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

pool was so cloudy that we couldn't see a black sock that my kids were using as a football

pool was very small, even compared to other hilton garden inns, hampton inns, etc

limited parking due to commercial area around property.

the gym facilities were clean and nice

also, room service staff was excellent

breakfast, swimming pool, spa, nice golf field, nice dinning, good location, relaxing, will come

the bar serves up excellent potions at a fair price

wish there were spa serviced

the staff were very nice especially the doormen. :-) loved the room service.

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

food for breakfast, lunch, and dinner was amazingly good and satisfying

breakfast options were fine, i really liked the coffee being available for free, breakfast room was

the gym is amazing

we don t get to the gym but the modernity

good restaurant and bar. nice gym and lounge areas. plenty of work spaces.

evidently this room is directly above the laundry area

amazing hotel, we really enjoy the gym, the pool, room ...all!

ate several meals & swam in pool

facility, spacious rooms with separate living room/kitchen area

no kitchen supplies.

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry on site ($7 to wash+dry)

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

no clean rags and towels we had to wait hours til they finished laundry

staff kind and helpful, including with moving rooms/dealing with errant wifi

breakfast

allowed pets limited breakfast choices

the parking lot had broke down cars and vehicles with flat tires

sounds from the laundry nearby disturbed my sleep

never got room service for cleaning and laundry

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

dirty laundry pratices

there were people looking at my vehicle outside the are is not safe please do not let kids go to this area

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

breakfast room laundry facilities

also i liked that there there are laundry machines in each floor for each one to use

it offers a small gym and pool, laundry facilities, a simple breakfast

my towels smelled like a smoker was attending to the laundry

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

no laundry room

laundry was found in our room when we checked in

disappointed that they are now charging for use of the pool and gym, free wifi and free parking under the extra

spin cycle on the industrial laundry was audible my room sometimes

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

hotel is in a perfect location to the hospital which saved on parking fees

needed to be at duh by 8:30 and walked instead of driving the car and finding a parking space in the parking

also there was free parking onsite and didn't have issues finding parking

staff very nice and helpful. i really appreciate the shuttle service to duke medical.

shuttle to duke hospital

laundry soap used very offensive

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

people in n out of laundry across the hall all night long

guest laundry,wish it was free

should go through laundry room daily to ensure appliances are in operational order

there was a delay in getting the shuttle to the hospital.

had my room serviced and the staff moved things in the refrigerator

as soon as i pulled in a parking spot a female approached me asking if i had cash app for cash

the parking lot noise from people partying, fighting and drag races/revving engines.

staff are very accomodating and helpful. worth of the money, great breakfast

pets are allowed

thugs in the parking lot over night.

i utilized the on-site laundry facility

very nice fitness center with a nice laundry room for guests to use

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

did not get a chance to use the pool or workout facilities, but will next time

gym and indoor pool on same level

might be worth noting the monetary system in the laundry room

also had a full kitchenette with dishes etc and a nice bathroom - water pressure was on the high end

the pool wasn t ready

love the pool and workout room

shuttle for multiple hotels was a bummer

laundry machines needed some cleaning

a customer asked to see the tennis open at the bar and no one knew how to find it

shuttle to duke medical center was very convenient

wide open, when i told front desk, he offered some spray, ice machine broken, no towels at the pool, someone

pool and exercise rooms breakfast area water all closed due to covid 19 so this was not the fault

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

there's no pool to cool off in or anything fun at the hotel for kids

breakfast was nice

there's no pool to cool off in or anything fun at the hotel for kids

wonderful breakfast.

was very clean nice large tv comfortable lobby while visiting with family and friends handicap parking space

the property is clean and has a beautiful out side patio and inside seating area and bar

the pool was shallow.

small parking spaces

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

it wasn't necessarily bad but an indoor pool would have made it even better.

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

freezing cold swimming pool

the pool is very small but decent for little kids

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

was a bagged bagel with cream cheese--the kitchen area was closed due to covid

to the dpac but the walk was very pleasant and the courteous staff also offers complimentary shuttle service

there was a grab bar at the entrance to the shower but you could not reach it once you were

bar staff should be better trained to milti-task and handle customer issues with better tact and

perhaps a pet has accidents on there or cleaning products from shampooing rug

spa services are limited

wish we could ve enjoy the spa and other amenities but they were closed

i glanced in the gym

the staff, the food at the pool!

dog-friendly, incredibly comfortable room, well-supplied gym facility, friendly staff, morning coffee

they were pet friendly but were not pleased we brought a dog

only bad experience my friends and i had was at the bar (black short guy with dreads and glasses) on the roof

pool and a very comfortable bed

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

excellent customer service .. free wifi code was given... parking close

pretty bland - decor basic & room very generic; restaurant & bar food uninspired & basic; bathroom partially

the lobby bar was closed

small gym for

fitness center was still closed for covid despite the closure no longer being required by the state

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

rooftop bar with sunset

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

pool was not clean and was not cleaned the duration of my stay

the only thing we didn t like was the pool and gym was closed due to covid

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the

the only thing we didn t like was the pool and gym was closed due to covid

the bed sheets smelled like old laundry

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

pool was closed and the shower has designed where you got wet with cold water before you could

first time getting into the parking lot from the wrong direction on a divided (hillandale) street was a little

pool

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

breakfast area only small in office

the non-smoking room i booked smelled of cigarette. what they called

continental breakfast needs to have a few more choices

the room was smoking, it was the only good thing

our room 111 was next to utility laundry room and water seemed to cycle on and off all night in the adjacent

no laundry service available at the time

pet fee of $25 @ night was excessive and $2 to use was washer or dryer for laundry was too much

not having quarters available to do laundry

pool was closed

parking area was very tight. barely able to exit/enter to vehicles.

maybe not enough parking in the front?

very clean, comfortable beds, good breakfast and close to interstate.

parking was a challenge late at night.

check in we were bringing in our things and as we walked by with our dog (which we only searched pet-friendly

our room is close to the laundry, which makes it noisy

restaurant near the hotel was closed, and the parking was now becoming a dumping area

breakfast was fine during covid19

easy check-out and parking

the price was good, parking was good, and the mini fridge worked.

free wifi and breakfast!!

poole could be warmer

indoor pool and close to downtown

it was just awesome! the pool, the beds, the location, everything!

na , everything was great . only thing the wifi wouldn t connect to my son ps5

customer service was fantastic, the room was nice and very clean, and the breakfast was good

clean, quiet and the breakfast

breakfast was delicious

breakfast shuttle bus took me to my visit place every morning

being a duke patient they allowed us an early check in which was greatly appreciated

no shower curtain. left laundry from previous family. keys never work.

also the laundry room and vending machines were out of order for my entire stay

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

laundry and

basic details, smell of marijuana in the hallways, no breakfast was available as advertised, gym equipment was

location and convenience of laundry, gym, microwave and refrigerator

pool was closed the entire time which was very disappointing

had an indifferent experience coming in because i wait over 45 mins for a shuttle from the airport and initially

shuttle to airport was reason we booked

room service

comfortable beds, pool, prompt room service.

could not eat my food near the bar with my overpriced drink purchase.

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

the pool area and gym

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the

bed covers seemed like they weren t changed, the kitchen was dirty, fridge had leftover food

spacious and clean. kitchenette if you need it.

very comfortable beds. good location. nice kitchen.

very nice hotel,clean, confortable beds, very friendly staff and awesome breakfast!

the fitness room was clean and the breakfast area was clean with decent food

if you have an early flight and want to use the shuttle

clean gym with everything you need

rookies bar and grill across the parking lot

available on-site parking

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

no laundry for customers

room was below what i can only imagine was the laundry facility

property, great location near tons of food options, great view of pool from my room, love the porch and the

outside sitting areas, pool and lounge

the barriers and cones blocking certain entrances and exits in the parking lot!

did not offer any information, we had to ask about breakfast, wifi, where the elevators were

told in error by one of the staff that the hotel shuttle to the airport ran until 11 at night

good breakfast and parking is also convenient

parking spots were a bit tight, especially when your trying to get your items into the car.

the gym was not clean and bugs on the first floor near the elevator

laundry room should be upgraded.

the laundry room was flooded

and the man incharge of the kitchen and laundry was very helpful

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

the gym was not good for use.

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

this hotel could have been decent if basic laundry and cleaning were satisfactory

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

laundry detergent, dishwashing soap, diahwasher soap was provided

was able to cook or wash laundry if needed in our room

the location was good. the kitchenette was nice.

one of the only hotels in the area with a 24 hours shuttle

i'm not a pet person and i'm glad that the hotel accommodates fur babies, but it made me question if i can

parking was limited they said it was full but had extra guests or something

pet friendly great staff and very clean!

staff, good location, nice surroundings, outdoor pool

wifi - had to change rooms as wifi connection in my initial room during check in was terrible,

i loved the fact that everyone was so attentive to my needs; room service was quick to respond, the food was

had roaches in our floor and crawling on our wall (we have pictures) and the coffee bar staff was extremely rude

pet fee was not obvious when i booked and at $150 for 2 nights, on top of my room cost, was more

and some people made noise in the parking lot even after 11pm

there were tons and tons of worms in the bathroom next to the gym area

staff, breakfast, amenities (heated indoor pool, jacuzzi), beds, adequate linens, room was clean, very

the room was great. it was easy to check-in. i really enjoyed the hot tub/pool/gym area.

kids enjoyed the pool

breakfast was a surprise

great breakfast, great location.

had full kitchen. wish we could have stayed longer.

the breakfast could have been better but overall it was great

not enough variety for breakfast

the guest laundry facility was in a very small room that felt a little like a closet

the fact that it says pet friendly, but you gotta pay $75

location, comfortable bed, kitchen facilities & delicious breakfast with including make your own omelette

and shuttle service are good, no room service, but you might ask and get what you needed

staff was amazing at accommodating our early check in

shuttle was provided and we were given a bagged breakfast to go since we checked out before

breakfast was a little blah, but hotel eggs are always gross

the only other thing was the signage was a little confusing about shuttle service

i also liked the gym offering and setup, and the main lobby area was clean and inviting

the airport shuttle was especially helpful as we arrived after midnight.

very clean, convenient, good wifi.

clean, convenient to airport and free shuttle and parking.

we used the free airport shuttle to save on parking fees

service. speed of check-in. shuttle.

i ordered from the menu not from the breakfast bar area

i would have liked better signage about breakfast.

location was convenient, believe or not the bar tender/chief prepares some great meals at this hotel

the pool was out of service.

no free breakfast:(

really loved the friendly staff upon arrival, and the airport shuttle drivers provided excellent service also

to housekeeping facilities/laundry area, i guess

need to update the breakfast and the laundry room

clean room fresh linens fresh towels airport shuttle gets extra points

breakfast was not well stock

very clean bed spreads, bernice. good coffee. shuttle guy very nice and heloful.

the breakfast was great

wonderful staff. exceptional breakfast. waffles. pet friendly.

nice breakfast and very caring.

location and shuttle to airport , friendly

airport shuttle

wanted to do laundry but didn't have quarters

fighting at 3 am in the laundry room when it clearly states facilities closed

no laundry on site

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

hotel location and convenient hotel shuttle.

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

took shuttle 45 minutes to pick up from airport on end of trip 4/4/2018 7am

wifi worked well

convenient, clean, indoor pool

laundry is completely complementary ( no

closeness to the airport and having the shuttle

very clean and good morning breakfast

breakfast was beyond our expectations

the on-site amenities. kitchen, room size.

desk about it and was told it had been reported to management who said it was because of the laundry equipment

comforter was lumpy because the filling had shifted and clumped up in the laundry

i also liked the nice laundry room and working ice machines made for convenience

only things that were not super great was the television/guide, and the cost of the laundry

very disappointed that the pool an gym was not available which we was totally unaware of, cause that's another

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

the bar and food was exceptional, the pool was maintained and they treated me with respect

the noise of the planes passing overhead and the wifi was spotty at best.

there was barely food at breakfast

slow wifi & elevator

the toilet was never working properly, and laundry services don't work

all the amenities included, airport shuttle availability, breakfast, laundry, location

very updated large rooms comfortable beds close to airport pool laundry

no laundry bags for dirty clothes

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

desk never had coins for the coin operated laundry

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

manager sit down across from me and my kids while we were eating breakfast like we had stolen something

the bed was soooo comfortable. overslept and missed breakfast

didn't have a laundry room

we were greeted by the receptionist immediately and i noticed a bar to the side, small intimate in the lobby-

kind and friendly check in didn t get to have breakfast but the bar was busy in the evening

went to the bar area thursday night to watch football

not one thing- the bar perhaps could stock more mixes for drinks.

couldn't offer coin exchange for laundry

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

self service laundry

wifi was fast

laundry left on the floor outside 2 different rooms for the night

laundry was nice

that it was pet friendly.

the wifi wasn t good in my room

plus the breakfast selection we had was great (could offer more though) as well as free parking

very clean and good location. staff very friendly. pet friendly.

it had a kitchen equipped with full stove and oven, microwave, full refrigerator, dishes, cooking utensils,

the rooms were good sized. we used the free airport shuttle.

the room was like a little apartment very spacious my daughter loved the pool

staff at breakfast moody and unwelcoming

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

it was close to the airport and had laundry facilities on a separate floor

laundry facilities only accept quarters

breakfast, room, laundry

also my kids love the fact that they had the indoor pool

free wifi and cable tv

the service was very friendly and having breakfast was super convenient.

fact that there was a youth baseball tournament and there were lots of loud kids

with lots of kids over easter weekend need to vacuum the elevators more often

didn t get some breakfast, but we rested and slept well during our at the hotel

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

more accessible parking spots, only 2 for a big hotel like this.

the staff, the comfort, the location, the amenities and the breakfast

wish the pool was a little bigger

we were in need of parking of a moving truck and the property had parking available for our needs

kitchen was close i was charged for breakfast but i did not receive one

seems like the kitchen and bar were not open very often

staffpool

parking was limited!

the staff was friendly upon entry, the hotel was clean and easy to maneuver, and parking was good outside of

hotel and breakfast starts at 6), and more rolled eyes and sighs when i asked about coins for the laundry room

the pool was closed but that was understandable due to covid-19.

the wifi was going in and out and she was helpful in getting us checked in despite this issue

place, location, and shuttle all superior

in addition, the gym was in poor condition with dirty towels left scattered throughout