it was supposed to be a non smoking room but it smelled like cigarettes

hard to get into the parking lot the first try. then ok on all the other days.

smelled clean no shady people in parking felt safe from robbers

the lay out and flow of the parking lot. some of this comes from construction close by.

parking is really tight

no breakfast

plenty of parking

to make matters worse, there was no handicap parking available anywhere near my room

also, very slow wifi and at check-in the manager looking thru several old saved, paper room-key envelopes

to much going on in the parking lot

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

pool was not filledbut maybe weather related.

wifi was weak

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

no wifi very little or any breakfast.

parking could be better.

the mattress gave me a wonderful experience! parking for my semi!

excellent customer service. room service was provided daily. this is all that i was looking for.

we had to get a laundry person to assist us

the room carpet smelled of pet hair next to the bed.

beds were comfortable breakfast choices were very well above average for your typical hotel fare

the breakfast was delicious.

had a great outdoor pool and room was very comfortable.

was near lots of noisy areas such as the laundry room

pool was closed but it is understandable due to covid.

pool to cold

when we arrived, first thing i noticed was men drinking and hanging outside in the parking lot.

loved the cleanliness, we didn t have to ask for towels or washcloths and the breakfast was

put me next to equipment room and across from laundry when hotel was not

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

the laundry room could be a little bit cleaner but i am not complaining

parking was a bit jammed in but then again, the hotel was full.

also we ordered room service and in the morning our tray was still outside the room

teenage kids were knocking on doors and then running away.

my kids were getting cold and i wasn't able to raise the heat up, but my fiance' and i just cut it off

love the amenities-happy hour, breakfast, pool and hot tub

pet friendly, good breakfast

loved the breakfast and it was good that they had laundry facilities

laundry facilities

paying for laundry

pool and breakfast hours

wonderful breakfast provided

didn t have any plastic laundry bags

were booked solid so parking was tight

staff was not accomodating in relation to the major parking issues

indoor pool was small, didnt have compljmentary breakfast

i like the location it was close to everything the pool and outside fire pit was nice

the kitchen area was amazing

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

the parking spots are too small, and coffee would be a nice basic touch

many people just hanging around outside in the parking lot

had alot of drawers in the kitchen

laundry service, fitness center, snacks and drinks available 24/7

my kids enjoyed the breakfast, and the indoor pool. the room we had was very spacious as well.

pool was dirty my children could not get in they were so upset there was clumps of brown piles on

the pet hair and odor caused an allergy/asthma attack for one of us - no one from the hotel would

please have spray for gym equipment

booked specifically because of the pool and it wasn t available most of the week

clean, breakfast was delicious and great variety. check in was quick and easy

me booking my trip when the pool was closed but my spa tub made up for it

arrived too late to use pool facilities but

liked the friendliness of the staff from the front desk to the kitchen staff kitche staff very personable loved

not enough people in housekeeping to get the laundry cleaned and back on the beds

we also were able to use the gym and the pool, they were both well maintained as well

the pool and gym were well maintained and clean

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

the indoor pool was too cold and not enough seating area there

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

that the pool wasn t open

nice hot breakfast and seating area

i only wish is that breakfast started earlier than 7

bed was hard and the room was next to the laundry room, noisy!!

our room was directly across hall from laundry!!!

laundry room venting machine had thing in wrong slots still after three day being told

used the laundry

i was hoping for a hot breakfast buffet.

also love the fact that it had a laundry facility for the guests

was resurfacing the parking lot

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable

were teens in the parking lot with cops around 1ish in the morning

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

that it is pet friendly and has excellent location to restaurants

the breakfast area was always clean and someone was there if you needed help

is not a lot of parking and we found near by restaurant customers taking the parking spaces

breakfast was good

everything including the pool and laundry room.

staff very nice ...good location ....perfect fit laundry room big plus

spacious room, laundry area, and good location

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

we could hear every door shut and the laundry room 4 rooms down the whole time

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

bar / kitchen, sitting room, two section bathroom etc

i told them i would be traveling with my two kids and even booked a room that was said to be big

kids running in the hallway on the last night and the people next door was loud

kids running in the hallway on the last night and the people next door was loud

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

stood at the front desk for 8 mins before the lady came in from smoking to help me check in

beds and only sheets, in addition to the cover on the bed had burn holes on it and it was a non-smoking room

swept or mopped, litter , cigarette butts everywhere outside, room reeked of cig smoke despite no smoking signs

my accommodations the ability to do laundry the location and the staff .

free laundry, friendly staff

comfy beds, soft thick white towels and free coffee and free laundry

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

- free laundry facilities was the cherry on top

there is also a laundry room for guests staying long enough to need it

therefore, i am requesting that our laundry services at the hotel be provided free of charge

pet waste bags

the kitchen setup.

hotel doesn't serve breakfast, snack items are overpriced

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

off the highway, breakfast included, bed was very comfortable, rooms were clean, lots of parking

great location and value great breakfast saves time when on the road. friendly staff

parking lot rather small and partly in poor condition

there was only 1 guest laundry facility in the whole building of 5 floors

room was close to ice machine, elevator and laundry room

spotted just down from our room there was a laundry with washer and dryers large too

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

the gym was not in working order

i loved the laundry room on the 7th floor

breakfast isn't included and neither is the laundry room

the laundry app wouldn't work so we couldn't do laundry .

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

rooms, guest laundry on site indoor pool,spa, and exercise room

the rooms are spacious and well equipped, even with a small kitchen

the kitchenette was not cleaned and not restocked

breakfast buffet!! ?z

wasn t to happy that i didn t get a full kitchen and that the outlet wasn t close to the beds

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the laundry facilities and

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the staff was great clean facilities , laundry room was greatly priced

clean, neat, very friendly staff. great breakfast.

onsite laundry facility

the laundry was a huge help and affordable

needed laundry bag in room.

laundry not working well, as well the clothes come out smelling really bad

i loved the gym and everything was clean. laundry prices were great!

our room was right next to the laundry room so we heard washers and dryers a good bit

hotel has a fitness center and laundry available

good location and glad to have laundry on site.

breakfast was simple, but good

my rooms remote didn't work and the wifi was outy entire stay

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

the laundry room to hot

linen smelled like dirty laundry

pet friendly

friendly staff, good location and a built in kitchenette. really cheap place to stay.

think the price should have been cheaper because there was no breakfast, pool or gym

the night before i arrived 8 vehicles had been broken into in the parking lot.

wifi was terrible

in the parking lot and

i thought the wifi was hard to access, though it said available

close to top golf, you can definitely walk there is you wanted to

the room was very clean. i like that the room has a kitchen.

in the kitchen, on our walls and headboards

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

great breakfast and staff was amazing

the parking was dirty, there was weird people hanging out in the parking lot

someone hit my car in the parking lot

was clean, plenty of well lit safe parking and the front desk staff was professional and very friendly

hotel should not have been allowing people to shoot fireworks in the parking lot late into the night

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

laundry facilities and vending machines on site

i was approached in the laundry/vending area by a man asking if i wanted some

good breakfast...just off i-85...close to shopping.

didn't eat breakfast i woke up too late

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

service didn't clean the room the 3 days i was there and no wifi and the hallways smelled like

easy to find and had breakfast

liked the free wifi and free parking

clean room, comfortable bed, good wifi

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

laundry facilities and bathroom

the laundry and vending machines halfway work

kitchen

hotel one climbed over my shoe, trash piled around the dumpster, people smoking marijuana in the parking lot

the hotel does not have breakfast

in parking lot, torn bed sheets, broken air conditioning, bathroom not clean

non smoking room was filled with an old smoke smell

asked for a smoking room and when we got to the room it was horrendous

this property would better be served as a parking lot

room was a disaster, the light did not work, the wc was broken, the wifi worked just half of the times

the desk clerk at check-in wasn't very kind & i got charged a $50 pet deposit which really shocked me because

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

i like the room with the kitchen area.

there was plenty of closet space, and the kitchen layout was both functional and stylish

comfortable for us and travel with our pet. very nice employees. quiet.

the facility did not have any hand soap or kitchen soap

home like feel. full kitchen. true apartment set up.

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

room service wasn t available but it showed on the website

the lobby decor and wifi.

on the website it made mention of room service but not really any once we got there

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

laundry, spacious, great great breakfast

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

the laundry room is a bit warm but was very appreciated a little expensive

the staff absolutely the most accommodating friendly and engaging. second best breakfast ever.

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

wifi was disconnected at around 8am while we were still in the hotel and we had not checked out

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

breakfast was preboxed

clean room, nice kitchen area, comfy beds, new bathroom, pet friendly , convenient

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

breakfast was not included and the wifi was poor !

no wifi unless you become a member .

oom and bed were excellent. x bar and bistro were good.

it was in a good spot and clean, nice fire pit and pool

the laundry room was out of order. i really needed that for the amount of time we stayed

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

the breakfast hostess was excellent and delicious

cleanliness of the location and outstanding staff also the gym was perfect!!

attempt to use guest laundry services, only to find that the detergent machine was out of order

in the spa room - was a great jacuzzi -wonderful after a long ride - location of hotel was central to what

road when you exit the parking lot

they were friendly and accomadating for us and our pets. very clean and comfortable.

we had nothing telling us what the wifi password was and the phone in rm did not work

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

dirty sheets laundry on pull out couch when we went to bed.

also, not having a change machine in the laundry room was an inconvenience

only suggestion i'd have is to upgrade the laundry units to accept cards

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

kids enjoyed the indoor pool and the beds were comfortable

wifi not strong enough for usage

parking lot could been kept a little cleaner

wifi was non-existent

hotel has no laundry facility and on booking it stated that it did

the pool was amazing

we took the kids to speedway for breakfast sandwiches

everything was great, we stay there every time we visit our kids in huntersville.

add said may charge for pet

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

laundry room etc

pet friendly. i m afraid of dogs ud83dude14

loved that it is pet friendly

comfortable and easy kitchen access

laundry didn t work

was black mold in the room the wall were dirty there was trash and toilets in the parking lot staff was rude

hair dryer in room, wifi information not given at checkin, no usb charging ports in room (not a deal breaker

the breakfast was cereal and/or toast with jam

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

gave me room across from laundry room

that the pool,laundry room,and fitness room were out of order.

my room was right across from the laundry room so the people working were very loud.

with the laundry and dryer

ice maker or laundry on the floor we stayed on

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

light down by laundry was not working, was dark at night

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

no laundry room for guest

the front desk staff and the breakfast staff are extremely friendly and accommodating

limited parking

breakfast, when trying to find staff no one at desk and no one in kitchen

ample parking and good breakfast.

tight parking situation for trucks with trailers

the laundry person had disappeared on her so i had to go get them which was fine

friendly staff. breakfast included. laundry available. we'll situated.

the pool was inside and very small!

need outside seating in pet area

parking lot was terrible! holes! big trucks parked inadequately. no security.

easy going. good breakfast. self service laundry.

that there was no laundry room. lol

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

coin laundry did not offer any detergent or other laundry care products

staff, cleanliness, updated look, on site laundry

gym was small and lacked some weights

the motel was undergoing a complete renovation which was not described when booked and parking was

the only thing was the restaurant was closed so no bar and no breakfast

small room, staff were rude, pool was closed, bar was closed

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

location and surprised laundry use was free during pandemic.

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

the outside grill area the laundry the fact that it has a kitchenette in each room

rooms had a full small kitchen and plenty of room

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

poor wifi - why does one have to joine a hotel's chain's loyalty scheme to get wifi

pool was out of ours we and the gym should not be called a gym

the older gentleman who worked the bar area he was very sweet to everyone

pool closed. no discount not good with kids

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

the hotel is also right beside the interstate so it's very loud when you're in the pool

very clean and modern. excellent front desk staff and breakfast.

breakfast was great. staff was friendly and room was very clean

breakfast was very good

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

breakfast is delicious, perfectly presented and very clean

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

good breakfast , nice room , helpful staff

fully equipped large suite with kitchen and all utensils

pool was strong

there was a mini kitchen in the room and the bed was very comfortable

we are fully vaccinated so wasn t to concerning for us but if you are traveling with small kids or adults

bar nautical nook was closed

breakfast was great

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i was extremely disappointed that the pool was closed

my door didn't double lock and the continental breakfast was skippy

get a heater for the pool

very clean and pet friendly.

there was no internet, no laundry, no fitness room

the laundry setup could use some improvements, but it s not a major problem.

parking

the hotel was off on a side road, so there was less traffic and parking was very convenient

location, cleanliness, dog friendly, excellent breakfast, the 24 hour coffee and water station, super friendly

no laundry for guests

paid for breakfast and was nothing available..

parking lot was nice and well lit

the room was comfortable good variety of tv channels. free wifi

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

breakfast was fine

breakfast wasn't very good

perfect location and pet friendly. short drive to everywhere we wanted to go.

no breakfast included

front desk staff and the bar staff both

loved the pool being open late

confusing where to order the breakfast

extremely comfortable beds friendly pet policy contemporary decor

clean, spacious, good location, pet friendly, fully equipped kitchenette.

did notice a few cheerios that had been left under one of our beds, and many breakfast choices had run out by

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

we didn t try the breakfast but i heard wonderful things

the kitchen was super nice and they provided amenities for you

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

the bar in the hotel closes at 10pm as does room service.

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as

restaurant room service was good....room clean but floor we stayed on smelled like pot!

they have a starbucks cafe inside, restaurant and bar which was convenient

the wifi wasn't great and the breakfast was insanely expensive.

the gym wasn t finished and the access to the roof was blocked.

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

guest laundry should have contactless option to pay for the service (actually, coins are needed )

comfortable bed, very clean room. laundry!

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

laundry room provides detergent and has coin operated machines

desk service and did not want to do room service

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym inside and

large rooms with kitchen and comfy beds

nice location. pet friendly.

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall

also, adding room service for breakfast would be the best

fantastic private lounge, service, breakfast, gym

the valet service is great and we so appreciated that you were pet friendly

$150 a night pet fee

the hotel was family friendly & has a laundry

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

everything besides the dirty laundry

i didn t like they close the bar too early.

better bar menu.

great mini bar selection great valet and bell boy service room service quality is good

not available during the week other than room service. had to go out of the hotel for breakfast.

if the pool and fitness center was open

i m tired of having to bring my own supplies to hotels to do room service jobs

no room service. not a variety of late night snacks or sodas of any kind.

good location + gym was well equipped although some of the treadmills didn t appear to work properly

quinn at the front desk to samuel at the bar the staff could not be more attentive and friendly

gym was amazing disappointing there was no pool

coffee shop and gym were excellent

the location and free breakfast.

needs better breakfast options and please offer room service.

also the kitchen chairs had sticky liquid on them

bar on the 22nd floor was booked up and we couldn t get in

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn t