housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

unfortunately didn't get to use spa/pool but definitely next time

night we didn't really feel like leaving after our spa and massage and just wanted some room service

close, easy and free parking

bathroom was excellent. room immaculate. free parking and generally good service.

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

lots of parking so good if you have a car and want to see the coast and not too far in a taxi if you want

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could

clean and luxurious, great breakfast.

restaurant manager and her staff were fab :) thanks a million, me and my wife will come back with kids ;) bartosz

laundry in the corridors

the new spa is fantastic and the heated outdoor jacuzzi pool is fantastic

cocktails in bar area and nice cosy fires kept lit

i thot the room service charge was expensive

breakfast was one of the best. great selection, wonderful staff and very attentive

wifi dropped signal occasionally dropped

drink was costly tho but bar staff and bar very good

milk and coffee portions in room are too scant and are not replaced during room

food in bar snack area very reasonable and of good quality

had room service and the food was excellent, delivered hot and really quickly

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

the food was excellent and staff at front desk, bar areas and housekeeping go the extra mile

breakfast, staff and room. everything could not have been bettered.

was really nice, welcoming and attentive staff and the small seated area beside the bar was incredibly comfortable

the bar area is big so we felt comfortable

parking can be tricky on a v busy day...

ended up ordering room service

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my

parking was not onsite as i was informed but across the road although there was no problem getting

couldn't connect to wifi

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

vending machine for kids

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

wifi was quite poor (weak)

the bar had lots of atmosphere and live music on the evening we stayed over, we enjoyed a lovely meal

bed was super comfy, fantastic breakfast options and cracking ulster fry

comfortable room, staff very friendly & couldn't do enough for us - great bar and restaurant areas

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved

staff, great food and a comfy bar to relax in

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

clean and receptionist so pleasant especially with my daughter breakfast was lovely all fresh and plates where

arrived on an early flight and the reception staff were happy to assist with an early check in so we could nap

barstaff couldn't do enough for us

corridors dirty with trays and laundry at

gym was very small, but cosy so not in a bad way but it was very hot resulting in a very sweaty

our kids didn’t change room cos they thought it was too much hassle

the wifi was very very slow

location, pet friendly, large comfy bed.

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

was excellent for all the bars and restaurants needed

great choice of bars with a stunning rooftop bar and garden area

gorgeous bar and outside area

10 tray charge for room service

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

bed was extremely comfy. we ordered room service and quality of the food was exceptional.

or small on the sixth floor i feel in a five star hotel you should be allowed to use the hydro pool at the

jazz bar, cocktail bar and breakfast room were on point

wish we has brought swimsuits to try out the plunge pool on the roof

location, breakfast, laundry, staff

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

location- the laundry facilities what a idea

there's a laundry room and outside patio area on floor 1

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

spacious room, air conditioning, tv and wifi

room service food was a little cold but was still nice

nice breakfast too

was poor at best and the laundry service was shocking despite asking via email before we checked in

there is also loads of on site parking too

hotel and brilliant pool , great for kids with plenty of entertainment

gym and spa was awesome

so friendly, food great, pool and spa clean, room large and comfy. welcoming

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

friendly nice room and breakfast good

had room service breakfast which was also very tasty

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

we used restaurant, gym and laundry as well

design for the kitchenette and resources (gym, laundry, bar/restaurant)

there was a laundry onsite, the driers didn't work well

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

when they did take towels for laundry they werent replaced

they also gave our two kids free cookies and milk at night

milk and cookies at the bar for the kids

wifi was alright

wifi was terrible

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

5 minute walk to laundry

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

free laundry room on upper floor was an unexpected bonus

having kitchen facilities in the room didn't use them but free laundry facilities is great idea

the addition of a free laundry room was great for us given our extended travel

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

they also have a very good laundry guest can use

good location. they do laundry.

location is excellent and great value for money. night time room service is exceptional.

the hotel bar was nice and the staff were friendly and

best pillows in the country room service at 2.30am, sure what more could you want!

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

service was great (mr james), the laundry service bundle package was value for money as

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

breakfast was fantastic! a wonderful variety of fabulous food.

breakfast was amazing

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

bath towels small but got extra. no laundry bags

staff were very friendly and accommodating with kids needs

good wifi t work in reception

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

excellent bar , bar food menu and snacks

breakfast was good enough, but had to stand & wait on food to come out

they have laundry service

appreciated reasonable laundry service

they also had laundry service

laundry near by

assisted us with sending off a bag of laundry to be done with no issues

laundry services way overpriced

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

did laundry but very expensive

we couldn't get the free wifi working but it wasn't a big deal.

staff were helpful and the bar had a great

room service came around early so kept missing us

room service burgers were almost inedible.

the breakfast was excellent with everything you could wish for

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to

big room, great wifi, helpful staff

helpful staff that nothing was too much trouble to the big comfy bed and the very relaxing spa bath/shower

no cart charge for room service from the amazing restaurant down stairs

wifi was free and fast and the bar and restaurant were really nice with the food being of a very

also the best part is they have separate kitchen for the guests with all the necessary equipment

the kitchen had no fairy liquid to wash your dishes with

free use of the gym

the kitchen at the end of the cluster was perfect for our group and meant we could all spend time

was small, it felt like a hostel type accommodation not hotel, coffee machine and kitchenette in lobby to help

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

lack of transparency with their breakfast charges for kids and adults

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

good bar menu. comfortable room. lovely & quiet.

the owner offered to do laundry for us as well

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

bar / breakfast area unique

wifi was great

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

the laundry did not work so the staff did my laundry

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

plumbing and laundry appears loud

free car parking was a welcome addition

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or

rooms are well kept. clean and bright. staff very helpful and friendly. bist and bar excellent

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

or don t put us directly above it, and out of courtesy warn people terrible wifi

we were signed up to the ihg programme and received early check in and late check out

fantastic touches included free water, pillow spray and nice tea, coffee and hot chocolate

good size of pool and kids could use it at anytime so this was a great

beautiful hotel with plenty of parking space. made to feel very welcome by all staff on arrival

family friendly and having the kids play room ideal

everything especially terry's breakfast

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

plenty of parking

location was very easy to find, good parking and the whole place was tranquil and peaceful

extremely friendly and helpful *parking was superb outside hotel *train station 5 min walk less than a fiver

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

room service breakfast via hanging card from door handle, each morning

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

good location, the restaurant was busy and the bar too, very clean and great parking facilities

laundry service 2 min from the property

wifi but not big problem

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

motel with very attentive friendly staff, good breakfast and comfy bed, what more could you ask for

wifi password was very long and hard to enter.

good self contained laundry and kitchen with all amenities provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

their kitchen is amazing, i like late bar too.

bed was so comfortable and the bar and music was great

proximity to the ferry! plenty of parking, lovely evening meal and a very comfortable room.

and helpful and an elevator gave easy access to rooms on first floor, plenty of free secure parking and 5 minutes

excellent service, nice big rooms, restaurant and bar with a lovely library.

staff were friendly, shower was excellent. free wifi good at 5mbps

the restaurant food was excellent for dinner and good bar facilities

no laundry service and no robes - minor stuff

we also went for some light lunch in the lounge bar the next day, which is such a relaxing and homely place to

location parking over road. restaurant and breakfast. large rooms. ghost room

your heart away and a garden looked after with great care, love and attention it also offers parking spaces in

breakfast, as in all hastings hotels, was outstanding