room was nice for travelling with kids

also, there was secure parking for our motorcycle

good wifi

refurbished room. clean, spacious and a lot of storage area. free parking.

easy parking

parking is included

lovely village location with a bar and restaurant nearby

no bar or room service as advertised

the room was comfortable, quiet and the breakfast was delicious

location, lovely village, bar and restaurant 1 min away, parking round the back of the hotel for motorbikes,

superb breakfast quality food

the breakfast is wonderful

and the gentleman who was in charge of us was a lovely and professional person (you wait at the parking and a

night good room service at the room next day no arrangement

with such exceptional staff - and i haven t begun to mention the exquisite food or gorgeous pool

add in the open-air swimming pool (which had views to die for), the well-maintained gardens, comfortable lounge

staff, the pool, the views, the room

chose a room with a kitchen

secure parking

lovely swimming pool

no lounge, no bar, staff leave at 8pm, no facilities other than a small pool

range of room service would be good

parking available at no extra cost

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant

because of the limited facilities (and breakfast not included) it felt a bit pricey (an outside pool might have

no secure parking

the pool was perfect

saturday night until 0230 in the morning the bar opposite my room had very loud music and people outside drinking

- old structure : rooms somewhat moisty and floors cracking - pool in the garden would be a plus

the pool was an extra bonus

there is lots of parking if you have a car and dogs were very welcome

friendly staff beautifully restored old mansion nice pool and pool bar beautiful gardens with exceptional

the pool area is well done,

excellent property and great value for money! only a short drive from biarritz and easy parking

to the resort we had to drive in to town but it was easy enough and anne gave us advice on parking

parking was secure and free

pool area is ok but could be of higher standard

rude bar staff, rude maitre d at dinner, grounds in need of tlc, broken loungers, broken decking over

from of the lake, with some enjoyable live music, and were able to relax the following day by the pool

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

gorgeous location with view across river at breakfast. wonderful friendly hosts.

the secure gated parking was ideal for us travelling by motorbike and gave great peace of mind

plenty of secure, gated parking

relaxed breakfast with home made marmelades and a lot of bio home stuff, always with a couple of pets as

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

having to pay an extra 10 euros for a tiny kitchenette is the final

oh and bar was shut

pool was good although the water a little fresh

a little tired wifi not good electric socket coming away tired

wifi didnt work

atmosphere at the bar on saturday lunchtime

great bar that is open late for a digestif after dinner

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

very small but the noise from the bar around the corner went on all night

watch tv as the wifi code supplied didn't work

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

waiters in restaurant bar not very attentive

the staff: the reception, housekeeping, and room service were five stars

dirty laundry was transferred through reception/breakfast room during breakfast time will never recommend

wifi only in common areas and no lift

wifi dropped in and out, often not working for many hours and when it did work it was often slow

the electric flush toilet - needed reflushing a few times to clear. wifi slow.

the wifi in the little salon was not the safe kind.

great central location. very friendly staff. nice bar. delicious breakfast.

the breakfasts were excellent and the breakfast staff was very helpful

the hotel staff were brilliant, the breakfast just perfect and the room very comfortable

breakfast was in a gorgeous room with a nice selection

desk staff excellent- hotel decor lovely- excellent old lift lovely bar area w books

you expect more than what is on offer (salmon, prawns etc) the outside all around the swimming pool: the sun

lovely restaurant and bar area staff were fantastic

breakfast was amazing, location was great and staff were so kind and helpful with any questions

dog friendly and we re welcome in bar and restaurant if well behaved

pool area is nice and the free spa access is a plus

towels smelled strange, don't know if it was 'cause the laundry detergent or why

the wifi was terrible, the building was old and smelled old

restaurant and bar not open on this visit which was a friday evening.

only improvement would be addition of secure parking on site but parking was ok and location and lightening

and no room service or restaurant

happy hour with alcohol or no alcohol drink and delicious food for all guests in rhe club gym ok modern nice

i like the gym with sauna

pet friendly, there was no extra charge for our little dog

pet friendly free snacks clean rooms

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

it was comfortable, had a lovely garden with private parking.

the kitchen area in our apartment was ok, we suggest removing the sliding door and track just to make

the kitchen and in particular the cooking facilities were poor.

wifi is not available in the room, only in the garden adjacent to the main house

well equipped kitchen area and nice shower room

swimming pool, surrounds by palms and trees

great size bedrooms. very pet friendly. excellent food!

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

difficult to find something that was not fully satisfying... the wifi was maybe a bit slow.

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

lovely garden with excellent swimming pool

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

sitting room, bar and breakfast room should be air conditioned

our kids hated the fact that the wifi was so terrible too

hotel located on a lovely quiet square, which has ample free parking. the staff were so helpful.

had a double room and there was no kettle nor mini-bar/mini-fridge in the room; however, the staff kindly provided

i can t think of anything except that i needed to put the wifi code in numerous times a day.

parking was a bit tricky as there was an evening market on, but i imagine that this is not usual

from traffic and terrible wifi, which never worked on my phone even though the receptionist helpfully tried to