didn t use the pool, but think it would have be ideal

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

some kids were brave though

the room was lovely, the pool was perfect and amazing views to the sea

convenient parking arrangement

not available after 10pm and the bar only offering drinks, no food at all

view, the balcony, staff were really helpful, free parking the lighting was good in the room

view amazing...surf school just next to it with a nice dinner coffee bar not far

great view over the beach. room was clean and comfortable. easy parking and very friendly staff

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

parking was ok

room service options were really limited and really fancy

garden, pool and surroundings really nice

the aervice the view on the swimming pool the silence and the amazing restaurant

the location was central to all facilities, the swimming pool was clean

parking was sensational with private parking beneath our balcony

free and easy parking

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the

maybe clarity as to whether the pool was open in september but then i could have asked.

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away

parking and pet fees too expensive also room rate is high - not value for money

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

wifi is too slow

staff is so amazing and love that it was an old school house, with kids art and report cards

wifi only works in the main building where all the kids activities are too

must know that there is no service in the reception or in the bar afrer 23

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we

easy parking

there is lots of parking if you have a car and dogs were very welcome

facilities were lovely and the staff was really nice, the views on the pool were particularly beautiful

the gym and some rooms need be renovated

unfortunately there was work on the terrace bar and it was next to the pool

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

the facilities - gym, spa location close to the beach &

no gym facilities which were advertised

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

lovely little hotel. good for kids and families.

location, friendly staff, wifi, price

lovely little hotel. good for kids and families.

room was practical with cool bunk beds for the children really nice ambience in the hotel mini bar well priced

loved the location and decor. helpful friendly staff great roof top bar area

location and rooftop bar are great

rooftop bar is excellent

rooftop bar was lovely

wifi information not in the room

weekend laundry service so no sheet changes and no clean towels unless requested

whilst hotel has a kitchen the only provide breakfast and some bar snacks

we would recommend this property to anyone who is travelling with kids and looking for some additional space

excellent location. helpful staff. cute bar and courtyard.

location great. we didn t eat in the hotel but used the bar one evening. very helpful overall

loud air-con unit from neighbouring building. laundry room outside our door

the breakfast was 5*****, lot of variety to choose from and fresh hot drinks available and even after

hotel, everything is spotlessly clean throughout, set in a perfect location, and a fabulous breakfast, with many

we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work

location. owner. bar. room. pet friendly

wifi really bad

wifi not working in the room

i needed to register every time i wanted to use wifi. it was a pain.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

room, comfortable bed, great breakfast right in the heart of the city

didn't have the breakfast. liked having breakfast outside in one of the cafes.

like a budget hotel with high prices, no coffee in the room or room service, terrible

street moody at night 2 small dogs : 2 x the pet charge

pet friendly and car park next door

the way they treated my kids! they were super kind!

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

no parking. but got help with the luggage by the bar tender!

lovely restaurant area and bar area

all staff were really friendly and helpful from reception to bar and restaurant

point: the laundry is quite far back on property

wifi connection was difficult.

the woman on reception was very friendly and helpful, and the free onsite parking is a big bonus too

lovely balcony overlooking the pool and with a sea view

far too slow wifi

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

no wifi password was given

breakfast was pretty expensive but good. spa was tough to get appointments

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

parking was secure and free

wifi at times stalled

the wifi was not working at all

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

breakfast was delicious and staff was super friendly and helpful

breakfast and location

the breakfast was included and was excellent with very attentive service

en face de la plage, plein centre, tres propre, literie et chambres agreables, bon petit-dejeuner, service poli

don t change the bed sheets - the shampoo was almost empty right from the beginning; not good room service -

enjoyed the breakfast as well - wide variety, lots of options

close to the beach, comfortable room, nice breakfast

room 506 is out of reach for the wifi, noisy (window doesn t close properly), humid carpet due to the ac

was pet friendly but not in the bar and restaurant

we were able to use the swimming pool of the spa for the morning swim and were mostly alone at that hour

perfect little bar area downstairs and right in the middle of all the amazing restaurants and bars biarritz

the nice spa is a big bonus with lovely nuxe products

towels smelled strange, don't know if it was 'cause the laundry detergent or why

parking , electric car chargers

hanged on corridor, very poory internet/wifi connection even with 7 different access point

restaurant and bar on premises with good quality

maybe the wifi signal could have been a little stronger, but no deal breaker

beautiful pool which was possible to swim lengths in

perfect secure parking and great service

lovely garden with excellent swimming pool

loved the pool , the breakfast and the staff was very polite

our kids hated the fact that the wifi was so terrible too

mini bar fridge would be a nice addition and coffee with cafeine as only decaf was provided in the

spent a lot of time at the beach, the kids loved it despite the big waves

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in

wifi reception is mediocre but i got the end of the corridor room

location, lovely staff, good wifi, good air con.

the spa was lovely, the staff so polite and welcoming

kids club with dedicated pool

lovely facilities, such as spar and pool

is a cosy bar for aperitifs but regrettably the restaurant provided only a tasting menu in the evening when

nice piano bar with good

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

breakfast was not included, for the price it should have been.

outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings

conditioning, just a half working ventilation system that gave up on a very hot day; trouble with wifi (did get

also i wish they offered room service or had a mini bar in the room with drinks and snacks

even when we had to depart at 6am, they packed us a lovely breakfast

after trying shower our kids and ourselves in what they call a

breakfast is delicious and served in such a beautiful location

we loved the pool

no iron in the room and none in laundry room either

it is great that they have a guest laundry, however we were not told about it when we checked in

expensive eating in restaurant with bar snack alternatives limited

loved the pool! the bar and restaurant were amazing

the pool was amazing and the staff very friendly and helpful

laundry service was ridiculously overpriced

was outstanding, the location, the hotel facilities with a superb design and swimming pool

added bonus to have the outdoor pool

were disappointed that the pool is described please note that the heated outdoor swimming pool is open from

the gym would benefit from additional equipment

nice room- lovely breakfast - superb pool the pool bar is really good. staff really helpful.

friendliness; pool; good price/quality; while not in downtown, quite accesible

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the

generous parking on site

the room was perfect and as expected, we did not use the breakfast or the pool.

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room service or

drinks at the bar were great, as well as the food

the gym is basic. the spa had few lounge chairs and is very dark. the aqua bike course was fun.

location on the ocean. new year's eve bar entertainment.

spa has a direct connection to the beach nice little gym very friendly staff

two mornings someone was pushing trolleys (with laundry

spa pool area was incredible with lots of possibilities to aim water jets at achy joints, water

everything was great, especially the staff. breakfast was wonderful.

cost of the breakfast is now 17

no swimming pool for the kids and no kids facilities . it s not suitable for the children

he also offered to help us with guest laundry

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in

wifi was one of those where i had to temporarily disable the firewall on my pc before it would

wifi and ac worked well, and it was nice to have an elevator for getting luggage in/out

wifi did not work as not secure

wifi was not very fast

wifi worked

wifi signal was not strong. had some connection issues.

wifi was not great.

parking available at no extra cost

no lounge, no bar, staff leave at 8pm, no facilities other than a small pool

was far too much and as we were only stopping off on a very long journey the choice of a light bar meal would

range of room service would be good

car parking was never a problem

limited options for room service

we would have liked to see more bar facilities in the hotel itself

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the staff were extremely helpful with recommendations for dining we had a problem with the wifi and they allowed

the fact that there was no actual hotel bar to have a drink in before bedtime