room with balcony overlooking pool area, as with all rooms

clear on booking that the kitchen cost an extra fee

we chose the place because it was along the way and claimed to have ac and wifi

the parking was super

kitchen utensils are very basic but adequate

friendliness; pool; good price/quality; while not in downtown, quite accesible

very nice hotel, especially recomend for families with kids as the warm pool in october was really a great

beautiful garden and pool area

we didn't have time to make use of the swimming pool, unfortunately

dog friendly, nice pool for the kids, free parking.

towels smelled strange, don't know if it was 'cause the laundry detergent or why

pet friendly stopover to spain

happy to help with our special requests for early check in and to stock our bags after check out (while waiting

good parking outside room

secure parking would be good.

comfortable room & good parking. excellent and very quick room service for dinner.

why allocate us a reservation time when in fact it was last order for your kitchen

great, bar and restaurant not open due to filming but we were informed before-hand.

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

small gym

lovely garden with excellent swimming pool

forget about taking your own car as parking is impossible

the grounds lovely with a heated pool

our kids hated the fact that the wifi was so terrible too

sitting room, bar and breakfast room should be air conditioned

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis

great pool. nice bar staff.

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

great terrace at the bar to see the sunset

car parking does get busy towards the end of check in time so best to arrive early

atmosphere at the bar on saturday lunchtime

excellent service, perfect location, very good wifi, good breakfast

wifi only worked in the lobby

bathroom amenities had to be requested. no mini bar in the room.

very small but the noise from the bar around the corner went on all night

i like the gym with sauna

room was very small did not smell fresh wifi would not work in the room 602

pet friendly, there was no extra charge for our little dog

flawless wifi

gym is small but convenient, with free weights and cardio machines

location, lovely staff, good wifi, good air con.

one of the power sockets in our room was detached from the wall - could be dangerous for kids.

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

had a really nice welcome from mark in reception and allowed us an early check in

wifi at times stalled

the wifi was not working at all

would have loved a bar or a coffee shop somewhere to spend some time without being in your

the bar looked like it was getting renovated--progress looked cool

wifi was excellent

friendly staff, pet friendly, big room with high ceiling and beautiful big windows.

gluten free option for breakfast

excellent breakfast fresh and filling.

delicious and plentiful breakfast with an emphasis on home made & locally sourced produce

also i wish they offered room service or had a mini bar in the room with drinks and snacks

stylish boutique . great bar / casual restaurant area

some challenge with the wifi connections, solved the next day

dirty laundry was transferred through reception/breakfast room during breakfast time will never recommend

no wifi in the room

wifi range was poor -did not reach the 3rd floor room where we stayed

also the wifi connection was weak

wifi only works in a specific area and not in most rooms

laundry service was ridiculously overpriced

there was a cute library area with board games which kept the kids and adults alike entertained

far from most of biarritz, pool lovely but small, no room service except at breakfast, exterior masonry of hotel

the lobby bar had great food and drinks options but was double the price you would pay outside the hotel

the quality of the food whatever we were to try at the pool bar was also excellent

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

conditioning, just a half working ventilation system that gave up on a very hot day; trouble with wifi (did get

great, location great, breakfast great, child friendly great, staff great, cleanliness

location is superb. gym is really good

the staff was friendly and helpful especially the waitstaff at breakfast, which was amazing

stay at this historic hotel with dinner at la rotonde restaurant followed by a night cap in the bar to my list

spa is outdated and needs attention

the location, the food, the gym and the common rooms are all excellent

the pianist in the bar was brilliant

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

there is no pool outside.

the included spa was a nice treat

great location, easy paid parking (20 euros), nice pool and great staff

had arranged things the night before only to have no breakfast room service arrive prior

good wifi and

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

i needed to register every time i wanted to use wifi. it was a pain.

wifi really bad

en face de la plage, plein centre, tres propre, literie et chambres agreables, bon petit-dejeuner, service poli

poor wifi in the rooms

seaside, nice breakfast, room

hotel is in a good location, just a short walk from the beach, with shops and bars close by

television network/wifi did not work so could not cast from iphone

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast and location

breakfast was delicious and staff was super friendly and helpful

excellent breakfast in a super bright and fresh room too

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

waiters in restaurant bar not very attentive

really good bar staff and restaurant too

gym is very small and lacks gear

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

t try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

we didn t have a breakfast option but it smelled good

room, comfortable bed, great breakfast right in the heart of the city

breakfast was so so but not a problem for me.

breakfast was great location great city great wished we could have stayed longer.

chateau with garden, parking space and exellent restaurant with michelin star on territory, polite and always

easy parking

nice restaurant on the property, very spacious room and bathroom, good breakfast, salt water pool

stunning grounds to walk your dogs if you are travelling with pets

to the resort we had to drive in to town but it was easy enough and anne gave us advice on parking

the way they treated my kids! they were super kind!

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and

no parking. but got help with the luggage by the bar tender!

all staff were really friendly and helpful from reception to bar and restaurant

the way they treated my kids! they were super kind!

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

wifi quite slow

loved how close we were to everything-the beach, restaurants, a playground for my kids

lovely little hotel. good for kids and families.

lovely little hotel. good for kids and families.

weekend laundry service so no sheet changes and no clean towels unless requested

location lovely bar and garden

breakfast views of the sea great parking very central for bar and restaurants good wifi

we would recommend this property to anyone who is travelling with kids and looking for some additional space

no tea or coffee in room, had to either pay for room service or go out to get coffee in the morning

the gym and some rooms need be renovated

one of the employees of the room service (cleaning)

our room located on the top floor and adjacent to the exceptional pool, with a superb view out over the sea and

the rooftop is extraordinary with the pool, bar and restaurant

the layout doesn't support kids to get their own breakfast (cereal at the back of the shelf and milk not next

loud air-con unit from neighbouring building. laundry room outside our door

nice bar and area to chill

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

great hotel, really comfortable and pet friendly. staff were very helpful. location was perfect.

perfect, great location, pet friendly, access to the patio, breakfast was really really nice

no wifi in the room.

loved the location and decor. helpful friendly staff great roof top bar area

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

location and rooftop bar are great

you could only get wifi in the reception area. the photos on booking.com were deceptive.

the gym is real gym with all equipment and facilities

car parking was good, short drive to a lively bars/restaurant area on the beach

hotel by the beach walking distance to ice rink, kids playzone and skate park

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

the beach ++++ facilities: restaurant +++ and pool family: room equiped with all needed baby's

the sea water spa at the premises of the hotel

you have to walk around the parking lot, but its reachable

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

the parking area.

we also had only view to the parking spot

location was close to town; parking onsite was a big bonus

the kitchen had a 2 ring hob, fridge, microwave, kettle and toaster

car parking was just behind the house

environment, good sized apartment, parking included on site, owners attentive and helpful

right by the motorway, takes pets, very good restaurant,good parking

gorgeous location with view across river at breakfast. wonderful friendly hosts.

very pleasant host. good breakfast. excellent shower facilities

safe parking

very comfortable night sleep, friendly welcome and secure parking. thank you

lovely breakfast in the morning

the room was lovely, the pool was perfect and amazing views to the sea

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

some kids were brave though

poor wifi, room a little cramped, and cold when we arrived.

view amazing...surf school just next to it with a nice dinner coffee bar not far

wifi wasn't that great to use for work (typical for hotels: log in every few hours, not that fast,

parking

views of the ocean from our bedroom and public spaces - bar and restaurant