it was very clean and the hot breakfast was good

are well kept, planted shrubs & greenery, rooms clean & comfortable, with lit parking lot, breakfast bar well

breakfast was good and staff was very helpful

they allowed pets

was as expected plus it is a pet friendly hotel

swimming pool area noisy with big trucks running their engines in the parking space

the pool was awesome end to a very long day

this was very convenient, and we were able to enter the building using a side door (by the parking lot) and

was amazing and the kitchen staff was super friendly and helpful on how to cook the waffles

couldn't get the wifi password for hilton honors to work

close to restaurant. free laundry

the staff is always helpful and the laundry and pantry are so helpful

laundry facility needs a lot of work

location and free laundry

clean comfortable laundry was free

parking , customer friendly , laundry mate..

to wash laundry

*) they offer use of multiple washer/dryers like a laundry mat

parking , customer friendly , laundry mate..

i did not like that they weren t any utensils to use in the kitchen area

parking was awful, some people took up three spaces and nothing was done for the ones who had a

good price for quality of room. nice breakfast

parking lot was skinny, hard to navigate especially towards the rear, felt was forced to drive

dirty towel supplied (and replaced with apologies), so-so wifi, noise form i-65 (my room was at front of property

the pool. a little dirty tho.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

kids couldn t swim the pool was in bad shape and dark water,afraid to let anyone swim

breakfast was great. room very clean. staff friendly.

no breakfast! i assume due to covid

laundry room was dirty and there was sand in the machines.

breakfast was fabulous!

need to advertise there s an nice indoor pool. i would ve brought shorts.

indoor pool- it s a nice pool but very cold.

breakfast was amazing - ihg hotel is great like that

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

room service did not come around with puppies or me to pet.

parking was not ideal

crape myrtles are really pretty but the blooms get in the pool causing a big mess

no laundry room on property.

large shower outdoor swimming pool

clean pool

breakfast was a nice warm breakfast done very well

the breakfast was delicious

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

laundry has been broken for almost a week

clean, nice toiletries, good breakfast, comfy bed, good price.

i liked the clean room and the pool area was nice.

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

nice clean hotel. breakfast is good. rooms and bathrooms in the rooms are spacious and clean.

clean rooms, recently remolded, nice gym for a hotel, breakfast had lots of options.

we loved starting our day with the full breakfast, plenty of fresh fruit and yogurt, kids loved the belgian

nice location, easy parking .

disappointing as the kids love to swim

we were visiting the grand-kids and we went swimming and they had a blast

convenient location, basketball and golf for kids

clean ,excellent breakfast with great staff

gym does not open till 9 am

breakfast could have had more selections

breakfast was good

beautiful pool area that felt like a resort

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

kitchen, laundry room.

parking was tight

our only complaint was the pool was closed

we couldn t assess the gym or pool

indoor swimming pool is not heated

no complimentary breakfast

i didn t have time to stay for breakfast but i hope to next time

the restaurant/bar was cool and the indoor heated pool was very convenient

laundry room is too small only have one washer and one dryer

the breakfast buffet was phenomenal

little parking, and the parking deck had people hanging out and smoking weed, no carts for

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

everything was perfect! breakfast was amazing. kids enjoyed the pool and hot tub.

the chlorine in the pool was too strong. that's the only complaint

the pool and spa were clean and lots of clean towels

parking lot was kind of small.

good hot breakfast, comfortable beds, quiet , pet friendly

like the cleanliness of the hotel and l like the breakfast

no laundry facilities on site

the elevator and guest laundry were both broken.

a pet deposit for cleanliness and the carpet was stained from previous pets

everyone was friendly and we had a nice clean room! breakfast was good in the morning as well.

perfect location, comfy bed, pool, and bar

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

had a reservation for two adults and two kids

the wifi signal was strong, but spotty at times

distance from parking

parking situation, no wine opener, no laundry room.

laundry facilities

laundry room for hotel guests

kids knocking on doors

great breakfast. paid extra for that. liked being connected to the mall

staff, great coffeeud83dude01, great breakfast, and very dog friendly

the parking lot of the hotel was well lit at night

location, good parking. excellent breakfast.

desk was very nice and helpful. great breakfast. nicely decorated room.

parking

we overlooked an out house in the parking lot

valet parking lot took the closest lot forcing the peasants to walk farther (no doubt to boost tips)

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely exceptional

then going to the room the room service person was also rude, didnt have a bit of professionalism in his

requested a pool view room and got one overlooking the parking lot

bed was very comfortable i like the lounge area i liked that there were laundry services available and

location and guest laundry on site. good breskfast

i had to constantly ask for housekeeping to get my dirty trash and laundry

location to restaurants favourable, nice pool area and laundry facilities.

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

to let me cancel even though it awas a no refund room because i didnt realize they charged for pet

i liked the matteress. the view from the patio. the breakfast. pet friendly.

location, pet friendly, & friendly staff.

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

the laundry room was kool.

free laundry for guests!

the free laundry, the outside grill , the room , the quiet hallways ....

free laundry facility is a great idea

we tried to use the laundry facilities which

laundry room is a washer dryer

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

not enough guest laundry and room didnt have a fridge.

pets stay free. there's a taco stand on the lot.

soccer kids running unsupervised around the hotel at late hours

no pillows for that bed and needed them for kids using it at night

bonus that my kids were able to play basketball!

pool and basketball court available for patrons.

location and it was pet friendly

no laundry facility! pool was not working or not ready to be used!

also a laundry room would be nice

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the pool was not accessible, there was not a laundry facility

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

the landscapers were hard at work creating a very inviting entrance & parking area

laundry was onsite so we got the uniforms washed and ready for the next days game

t connect to the wifi

pool closed for repairs.

parking right at the door of the

great bed and a great breakfast

pool, fitness room, free wifi, and laundry room

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

we had a non smoking room which smelled exactly like smoke

guests were smoking marijuana on the walkway of second floor

smoking room and brand name shampoo nd conditioner. but still not worth the stay

i like having a full kitchen available and laundry facilities

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

kitchen essentials were only available by request

love the fridge and the little kitchenette in the room. big and spacious rooms.

how there were no parking spots available and we had to walk a little ways to the hotel.

n/a. didn t take the to go breakfast

no parking on the property, we had to park at the property next door

outdoor pool was closed.

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

only one washer and dryer did not provide change for the laundry services

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

bar prices were very high

we stayed in a room for three days with no room service

nice facilities with gym and pool as well as nice rooms

extra help for breakfast.

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

breakfast was great, gym up to date, parking was phenomenal

room was very clean, staff very friendly, continental breakfast had good variety of options

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

area, walking distance to a shopping center with a lot of restaurants and stores, next to a gym and easy freeway

quite clean. gym is decent. rooms are spacious.

they didn't have the amenities they said they did like no room service no zupper

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

indoor/outdoor pool was a great break for kids on long road trip

indoor/outdoor pool was a great break for kids on long road trip

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

however, we were told that the laundry was not done and all they had was bath mats

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

staff was very friendly. wifi strong. very good price.

i didn t like that there wasn t any breakfast or a pool.

breakfast

mattress was a little soft and not much left for breakfast

breakfast and shower temp.

the breakfast was limited but adequate

price was good, room was clean and comfortable and breakfast was good

the beds were very comfortable and breakfast was good

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

waffle could be added to the breakfast menu

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

the breakfast was not that great

i had to use shampoo in the washing machine as the laundry dispenser was out of order

didn t tell us we had to get up to go to laundry to get fresh towels for the next day

hate the pool wasnt open

fitness room too small

people might not like the truck parking but they had no negative reason to grade down property

laundry room was all tore up for renovation

my original assigned room was supposed to be non smoking but reeked of stale smoke

refrigerator, no microwave, no breakfast they advertised that they had breakfast and a swimming pool, the first

the pool was green

pool had green algae growing in it there were holes in the cushion seat the mattress was nasty tv

pool losedy

if the breakfast served some hashbrowns and had some melter cheese to put on the eggs the breakfast would

the lady over the kitchen was a little hateful towards us

we wished the pool was open longer. we also would of liked breakfast to last longer.

the room was nice and the breakfast was hot and nice variety

they could have had more stuff for breakfast

clean and had a indoor pool

breakfast was great and i loved the location

i was unable to use the swimming pool or recreational areas all weekend

they didn t have complimentary breakfast

the gym and laundry room were really nice and clean

the coffee in the room and in breakfast room is terrible

small pool area

the pool, and the second room we were placed in

the breakfast was great! everything was hot and yummy! my kids loved breakfast.

was still there and we figured out it was coming from the housekeepers room where they do the laundry

no laundry

we also read they had laundry room for guest but never found it nor could we find someone to ask when we needed

wifi was terrible and service spotty

hire better housekeeping staff that not rude to kids when parents are not present.

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

parking lights shone into my room and curtains didn t close

to get towels didn t have any and when asked they would reply we full etc i traveled with three kids asked

the pool and spa were not open so very disappointed for my husband who has a bad back

like: the pool/spa is closed and there is no breakfast

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

lack of onsite parking for loaded u-haul truck.

small indoor pool and gym

the bar is small and quaint but again the service is wonderful

every area was clean including the laundry area.

laundry room on site and very clean

parking

parking spots were hard to come by

studio type with full kitchen

convenient laundry room

for a laundry room and fitness room

a dollar bill changer would have been helpful in the laundry room.

on-site parking. laundry facilities. food in the morning and evening.

parking lot during the heat was soft so the kickstand on our motorcycle sunk which could have

the coin laundry was very accommodating

the location, the size of the room, the laundry room and the pool!

liked use of laundry on property

staff was great. i like that it has laundry room and pool.

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

my sink was stopped up in the kitchen.

in early and was told by the manager our room wasn't available yet which was fine so we took the kids sight

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

that i didn t have time for the pool.

clean room and nice breakfast

planet fitness is less than a mile away

one of the ev charging stations were not working and the side door was not operational.

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

spacious room with good amenities. good laundry facilities

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

needed to do laundry and was advised i needed $3

i also liked that they had laundry facilities

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

parking lot was well lit at night, so we felt safe coming back after our concert

wifi - didn't work at all in the room breakfast is horrible fasilities are poor.

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

blankets are super thin and we had to ask for them for the bunk beds for the kids, when i asked for them they

the area around the hotel was a bit scary and suspicious questionable people hanging out in the parking lot

breakfast is goodud83dude0a

everything clean safe breakfast area

no guest laundry available to wash sweaty clothes from the fitness center

front staff was nice, gym was surprisingly nice. parking was sufficient.

the wifi was poor

did you actually have to sign up for a time slot to use the gym

and thought pet friendly, there was no grassy space for our dogs

breakfast was good. the bed and showers were very good. our room was quiet.

pool was very cold.

drove 5 hours and chose this hotel because of the indoor swimming pool

wifi never worked

good breakfast option

hot tub wasn't working the day of our arrival and the indoor pool was cold

thought kids were monkeying around above

with that being said, the main entrance was shut down, all amenities were closed, and the parking was full of

people left food and drink items in parking lot and still there in morning

overall it was clean & comfy & my kids enjoyed the pool..

laundry

laundry good and easily accessible and not expensive

the suite size,the indoor pool,evening reception also the hot breakfast.

missed room service one day

pool was cold as ice and room service was very very slow and bathroom was very old and

parking limited with no provisions for handicap parking.

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

the breakfast is very nice

the property is not pet friendly

there are many restrauants, bars, and shops located within walking distance and as close as next door

the staff was amazing. the bar was wonderful and the breakfast was delicious

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

this trip we really needed the laundry room. super asset during a long trip.

too cold in the pool for dec swim

great price on room and large kitchen area to prevent eating out every night made our trip affordable enough

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

the best free breakfast! it was a full spread and it's free!!

it was well located, severed breakfast and all of the staff was friendly.

spacious room with a kitchen that is conveniently located near uab.

the kitchen staff was extremely friendly

room was clean and comfortable, airport shuttle, location was great.

i couldn t open the curtains because there was a bar with staff set up right at my door

this hotel was very clean. the pool area was great.

close to the airport, complementary airport shuttle, comfy beds

$50 for a pet fee and there was no green space

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the snack bar was pretty well stocked, and reasonably priced

the towel bar in the bathroom fell off the wall and was barely hanging

room itself smelled like a gym locker room

i arrived late, it would've been nice if the bar was open later than 10 pm.

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

we requested an early check in and the request was honored without hesitation

selection for breakfast on the go

the had a wet bar that sold beer.

parking was convenient, rooms were spacious and clean, breakfast was great

i also love the fact that they had a laundry room and a indoor gym

i loved the amenities this hotel offers! plus their breakfast was excellent with great choices!

room above ours had kids running around in it all night we were in room 351

pool was out of order

came with all the conveniences of a kitchenette

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

the pool was closed

i saw a lot roaches out by the pool area!! really freaked me out!!!

i paid 9$ for a kids grilled cheese with no side

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and