wifi was laggy, and not very strong

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

plenty of parking, gorgeous grounds

parking was nice and easy

we enjoyed our full welsh breakfast and morning stroll around the countryside

wifi security constraints too paranoid

fab bar and quality breakfast

garden lodge room was excellent - lounge and kitchen were a very nice surprise

were lucky to have a room upgrade which was great as we had our pet dog with us and the room allocated to us

plenty of parking lot that do not have to worry about

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

i enjoyed room service, although the breakfast provision to the room was a little sparse

large wardrobe breakfast good freshly cooked except sunday good choice good parking

room service sandwich

unfortunately the jacuzzi and the gym were not working.

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

no wifi for 4 days.

lovely breakfast as well - diolch yn fawr

great choice for breakfast

how welcoming the staff were and how pet friendly it was

wifi poor connection

wifi was poor

verry good food great.nice place staffe great... .plenty golf courses around toplay..

perfect location the village was just 5 minutes off the motorway, great breakfast before our journey on down

it was 2 adults and 2 young kids

great hotel in a great location with free parking

room service breakfast was cold

room above a pub and there was people coming back to their rooms till 0400 then people with noisy kids up at 0

the serving and kitchen staff did a very good job by extemporising, but only one of us could have their choice

well below average wallpaper in room was ripped in couple places and we had to go get a room service menu

breakfast was very good, plenty to choose from and always hot

at a 50th birthday had great night excellent service comfy bed clean room then breakfast this morning was stunning

the bar area is very pleasant and a nice place to sit & have a drink

a late night sandwich room service would have been much appreciated

lots of parking too

- shoutouts to all at reception & russ - fabulous & generously portioned food, views, spa, gym, pool, numerous

location wifi

wonderful food at dinner and breakfast

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service

a rich choice of food for breakfast

v poor wifi, a gym would have been excellent.

lots of parking

15 tray charge for room service, but if you order at the bar and take it to the room yourself there is no

room excellent, bar excellent, breakfast excellent

need more on room service menu and definitely don t stop room service at 9 pm

dirty laundry outside room and in the corridors

like to see a green policy on laundry and an upgrade to the shower system as depending on room water can be a

exterior of the building looks a little dated and the parking area surface was a bit uneven, however the interior

staff were helpful and bar food was tasty & adequate

plenty of parking space and the wifi worked well

i was on the bottom floor and the corridor stunk of dirty laundry - awful

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

we were attending a wedding at 12

didn't tell us any information like what time breakfast was served from and till or if room service was avaiblbe

room service was excellent as was our room (which we have stayed in before

the website offers room service, but the staff said it was unavailable

wifi was a bit dodgy when a lot of people were using it.

parking was limited.

though the adults bed were very comfortable but kids futon beds were very hard to sleep on and very uncomfortable

continental breakfast albeit basic, cooked breakfast was fresh and fantastic

parking was a plus

good location for work, nice breakfast, decent free wifi.

monday bank holiday the lounge bar was closed until we asked for it to be open

wifi was not peropely accessable in the room we stayed, but alternatives were provided for the

free wifi and a continental breakfast thrown in and really lose to town centre

hotel bar and function room was very good and breakfast was good also

location, lovely breakfast, pool and spa area was lovely and clean

luckily, we could get room service instead, but it was a bit unfortunate that the staff didn t let us know

good car parking

vegan option (lunch and evening meals only) staff always look smart and always happy to help, bar manager has

includes laundry service and ironing board and iron

love to have had access to laundry facilities in particular a tumble drier but appreciate this would have been

no additional charges for laundry and bed all made up

we always choose to stay in holiday inn actually since breakfast is included

mars bar under the bed

no laundry facilities and not near the city.

basic cleaning, laundry etc was good

not enough light by mirror laundry van turning up at 5 15 in morning and waking me up

excellent breakfast

an extra plug socket by the tv and i wouldn't for the life of me get my xbox registered on the wifi and honestly

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

location was beautiful, food was nice but most kids options weren't available.

lovely staff, room service amazing. food could have been hotter but delicious

the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no

the hotel and restaurant is dog friendly which is so helpful to pet owners

good spa facilities, bar area and location

gym was great

really friendly and welcoming (specially lifeguard david from the pool)

we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to

the pool is huge and on this sunday very quiet. my kids loved it. staff is very very friendly.

room service trays were left in the corridor from my arrival on the night and were still there at

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there

we had trouble parking. breakfast plates could have been warmer.

clean tidy friendly free parking and food available

spacious room, nice breakfast, great pool area

buffet breakfast was fine

kids enjoyed the pool

there s definitely an issue with how the kitchen is managed one and a half hours waiting for food the second

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

the first night was very very noisey and the kids were running up and down the corridor

ev charging in carpark was a bonus

the bar area is stunning

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

the burger i ordered in the bar for lunch was delicious, and the bar staff were really friendly and welcoming

about the wifi being a tad bit slow did the job but sometimes disconnected and took a while to load

only issue with my stay at the delta marriott was that my room gave onto a generator-laundry dryer which rumbled

loved the location ,also the early check in,free parking ,massive room and also the staff help me with a car

plenty of car parking, only 5

was with my cat and they said they do not accept cat but cat is a pet and they are pet friendly hotel and

lady serving breakfast couldn't do enough for us, she was also serving drinks in the bar in the afternoon and

pet-friendly hotel take that as you

use of sports equipment for kids

swimming pool and sauna.good and have bad weather this day.my kids very enjoy

location for business trip, good parking facilities, easy to find

need for drink items in box- 2 milks pet cup.

the very slow wifi

wifi wasn t great but we didn t really need it luckily.

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

excellent breakfast & location for buses & theatre

while it had a small kitchen and fridge, the room had a terrible smell that hit us as soon as we walked in

we ate a great italian cafe down the street, and had our laundry done at a facility the staff recommended

was in the local council park not great when we arrived there was dirty laundry lying around the hallway and

the area to the lifts was blocked with bin bags and laundry baskets

to walk out the room and see laundry piled up against a wall from at least 5 rooms outside the elevator area

the qr code in our room did not pick up the room number for room service.

they need to change where they store their laundry or use a different laundry service

we ordered room service a few times and it was very quick to arrive

waited a long time for my room service meal 45 minutes

was comfortable bathroom was compact but functional and the soap was great wifi and tv were good breakfast was

room service was very polite and

everything apart from the kids

amazing location, beautiful looking hotel, had an early check in without being charged.

wifi can be improved. very minimum connectivity in our room.

value room service

welcome from reception, spotless rooms with lovely city views, and pet-friendly very accommodating, even

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

also found a hair dryer and a laundry bag which you can order service for

faced a rather industrial back-end of the building and a large truck was there every night for laundry

no laundry service

breakfast good

loud noise at 5am laundry being collected/ delivered for 2 hours!

that kids could use the pool at any time

there was a lovely play area for children and the spa was amazing

truly pet friendly, good location

kids in the spa/pool area

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

early check in was appreciated

great location, good rooftop bar and restaurant and comfortable rooms

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an

nice and spacious room, great for family with kids

i asked for rose petals and they were on the bed which i m very grateful for, it was a lovely night and a

a great stay good gym.

no laundry service

my room was right next to the laundry cupboard so was woken early

kids loved the quirkiness of the rooms

it was a lovely clean room good size room for my wheelchair and the kids

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

i wish there had been some spa or treatment facilities

tiny negative, but only hotel i’ve been to that does not have any kids tv channels.

a great selection on the evening room service menu

super staff comfortable bed nice bar area what's not to like

laundry was crisp and fresh

no bar staff when i got back at 11

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

couldn't connect to the wifi.

nice breakfast, good wifi

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

came for a night away without the kids

receptionist and room service staff very friendly and efficient.

mini gym was very handy

cosy bar area

didn't use the bar but that looked

i am a thirty seven year old woman with three kids and was visiting a friend nearby

looked after adults, kids, dog and even had secure lock up for bikes

in the bar compared to a lot of places really exhausting steps if you are disabled no

the staff were friendly and helpful. the bar area was lovely and breakfast was great

corridors full of laundry bags

catered meal was very poor. laundry and parking expensive

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

clean bedding and laundry

something not right with laundry

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

kids enjoyed the pool and staff were helpful.

a/c in the bar area could be a bit drafty dependent on where you were sat.

foods price for the kids were reasonable and gym/swimming were spot on

i also used the laundry facilities and they were also good

there was a laundry room with washer and dryer which we could use free of charge

the gym is just right for a simple work out and the laundry facilities are great too

social hour was great, rooms were fantastic and add bonus was the free laundry

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

breakfast had a good choice of items and really appreciated the hot plates (as cold ones are my pet-hate)

size and sleeping facilities for a family if 4 with two kids, aged 12 & 13

we were only 1 aduld and 2 kids, so the room was tiny but clean.

kids running around in the morning when i was eating breakfast

room service was expensive and getting some laundry done was extremely expensive

there wasn t a laundry bag or even a pen

time limits to go into the pool facilities with children should be longer.

the size of the room was good amazing view from balcony bar meals v good value for money

wifi was really slow

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

also liked that there were ice and water machines to use plus a laundry room

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

guest laundry room was very handy

dryer broken, but i'm grateful they had laundry on site