no laundry service and no robes - minor stuff

convenient parking

was fantastic, bar area was clean and tidy and very relaxed

meal at night and breakfast in the morning were excellent

breakfast was nice but in my opinion was very expensive, for the price i expected something

good location, easy access and parking and nice large rooms and the best shower in ireland

staff were great, parking secure, good food. rooms excellent. quiet location. efficient checkin

the size of the room, the location, the staff, the private parking.

proximity to the ferry! plenty of parking, lovely evening meal and a very comfortable room.

lighting in the seating areas of the bar very bright when seated.

beautiful food for dinner and breakfast

the bar man whipped up exceptional irish coffee and espresso martinis

room was very spacious and beautifully furnished. food very good - breakfast and evening meal.

beautiful hotel with great food and bar with live entertainment ud83dudc4c

hotel is a lovely old property right on the harbour with private parking in front

nice food in the bar and

here while playing golf at the local carrickfergus course

wifi didn't work in room.

toiletries and wifi

wifi was great as well which worked well with getting business work done on the

used the laundry service, but my clothes were still quite damp when i opened the laundry bag

the wifi worked well and there was a kettle for hot drinks

nice hotel. staff friendly. good parking. only problem was the bed was extremely hard.

food,large room,wifi

opening times of the spa on mondays could have been open for at least a few hours more

the bar staff were great

the wifi is a nod to the present day

very nice hotel staff were lovely we asked for early check in and got it

excellent breakfast , parking in private car park , ideal for my business travels

bar closed at 10pm

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

fabulous gym and spa

perfect facilities, great spa area, comfortable room, good wifi

guide in the room or information about the local area, no menus for room service, not great options for food on

it was quiet, clean rooms, plenty of parking.

laundry in the corridors

spa facilities were class and breakfast unreal

and lastly the prices in the bar are too much, it is nice to pay a premium price to stay in a hotel but it is

on site parking

we had stayed a few years ago but the addition of gym and spa makes it even better

and newly refurbished apartment, ideally located to visit belfast and good local golf courses

6 had the kitchen extractors outside which made a constant noise

free parking in car park opposite hotel

1. the wifi was

easy parking

we needed our outfits ironed, asked to use their iron, the laundry staff ironed our clothes

only i wished was that the property had more parking space

the breakfast was amazing

room was lovely but located opposite the kitchen so a bit noisy early in the morning- no other

the annex didn't have wifi coverage.

laundry service seemed to be a bit of a chore, had to ask for bags and then didn't get forms so i

again, we were told to wait another 5 minutes and then we were told there was an issue with the laundry

in mcallister s whiskey lounge where out of this world including kitchen staff

plenty of space in superior family room for me and 3 kids, beds comfy

to market this property more aside from weddings also would suit international tourists next to a golf course

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

excellent parking

great ambience-easy parking

bed was super comfy, extremely friendly staff, breakfast was devine

lovely, friendly staff. great breakfast. very clean.

what i got was a first floor apartment with noise carrying from downstairs and a view of the laundry facilities

and you couldn't get to the main hotel without walking past a car park, past a service area (laundry, etc),

the spa , pool etc all outstanding

we were looking forward to having a few drinks and relaxing in the bar after dinner a night away without the

would like the option for earlier access to spa and later checkout an option.

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

no beer on tap. only lager and guinness charge for room service

bar closed at 10.30 which was disappointing. such a lovley bar area going to waste

negative was kids had to leave bar at 9

good spacious shared kitchen facilities and a laundry room with irons that can be used

ironing board and iron access down the corridor in the laundry room

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

size rooms and everything you need including a laundry service which was really helpful to

location- the laundry facilities what a idea

the jacuzzi, steam room and sauna as well as gym were all lovely

have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

breakfast plenty of choice and such a beautiful room

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

gym was well-equipped with variety of weight and fitness machines

corridors dirty with trays and laundry at

not really aimed at young kids.

very poor service in bar...not. much to do for kids

i travelled with a pet and there were lovely welcoming touches, including bowls, a bed and a goody bag

the gym.

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

saturday night wouldn’t be ideal for those with young kids

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

breakfast and the room service were god.

nice rain shower, free wifi and a simple breakfast bag was good

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

internet speed was really slow even when connected to the wifi

had a laundry bag

there was a laundry onsite, the driers didn't work well

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

good bar and restaurant, laundry facilities and sure friendly staff

the place is very quiet, yet spacious with ample free car parking spaces

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

food in bar snack area very reasonable and of good quality

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

wifi dropped signal occasionally dropped

wifi very good

free wifi in rooms would be good

bath seal was coming away, the view was the back of the kitchen and workmen could be heard drilling from 8 o

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

location was good. kids coupon for a treat was very popular.

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

breakfast was not great and kids opted not to eat it on arrival - although evening meal was great

wifi works well

great to have a small kitchenette and access to a laundry

they also have a very good laundry guest can use

huge rooms with great kitchen and free laundry facilities

free laundry room on upper floor was an unexpected bonus

stylish studio room, free laundry facilities and friendly staff

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

laundry was not done on the day when it should have been

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

breakfast was nice but staff could have been a little more attentive, we waited a good 10 mins

room service could serve ice cream after 10 pm.

only negative was the wifi was shockingly poor - it dropped out often and when it did work, it was very slow

good location. they do laundry.

very clean and well maintained, they have gym, good location and friendly staff.

the other staff member who stood out to us was andrew the young bar man, again very friendly and made us some

the gym is not big but well-maintained and open most of the day

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

limited room service food options after a certain time

great location, great hotel great breakfast able to get soda bread and potato bread

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

when they did take towels for laundry they werent replaced

only issue we had was the app for room service did not work

the gym was great - really big and well equipped

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed

no room service for breakfasts

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

the gym was a little disappointing, not much equipment and both treadmills not working.

staff were amazing and so nice to our kids

did laundry but very expensive

instructions on laundry etc

laundry services way overpriced

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

didnt like the wifi , was very slow and i wanted to work on some online system

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

allowed us an early check in as the room was available when we asked to store our bags before check in

close to everything and breakfast room service was one of the best i've had

very clean. room was good - shower good bed comfortable temperature good wifi excellent. quiet.

restaurant and bar staff very attentive

not kids friendly

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

it was a good location for the night, there was free coffee and a good gym.

they had a shared kitchen, a movie theater and laundromat

wifi connection for the tv... struggled to even stream from phones

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

the kitchen had no fairy liquid to wash your dishes with

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

they also had laundry service

laundry near by

appreciated reasonable laundry service

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

staff , good value for money , late check out - 12pm , decent breakfast

loved my one night stay, the staff were lovely, the room was beautiful and extremely clean, the breakfast was

great friendly staff, bar and food

the breakfast was excellent with everything you could wish for

good business hotel but spotty wifi, connection drops. good staff though!

bathroom facilities good, good wifi connection

room was spacious and breakfast was very satisfying

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

signal in hotel wifi was shocking no big light no plugs beside the bed which was very

location reception staff very friendly got a late check out free rooms very spacious and

wifi didn't work at all.

the laundry did not work so the staff did my laundry

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

an added bonus was a washer for laundry

it was the laundry truck downstairs

plumbing and laundry appears loud

the owner offered to do laundry for us as well

parking is easy and the wifi was very useful

the location is excellent with free parking

breakfast was delicious too

unfortunately i didin stay for breakfast as i had an early start for work

if i have to be picky, maybe we should be allowed to take pictures of our family by the pool side

had everything we needed, i loved having the spa and pool

finished my food arrived, when asked where are the chips for my daughter, waiter tried to tell us kitchen was

so clean and the swimming pool is brilliant for the kids

the room was enough for the whole family and the sofa bed for kids was a decent size

the room was so comfortable. and the staff were lovely and the breakfast was so tasty

stayed in this hotel to be able to get to portrush early in the morning for the open golf championship

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn

my kids loved it

with 4 kids and always looking for something in car or to go out

free parking and wifi were also so handy

rooms are well kept. clean and bright. staff very helpful and friendly. bist and bar excellent

plenty of parking and location

reception area and bar grill were just wonderfully decorated and a lovely touch of a sofa at the top of the

free wifi was provided

we loved that we can take our dog and that it is pet friendly

staff where do friendly and the food in the bar was gorgeous as was breakfast the next morning

spotlessly clean and very helpful friendly staff. beautiful location. great breakfast

the television was superb as was the wifi

be training there bar staff

liked the location of the property and private parking

breakfast was delicious and plenty of parking on site

bathroom floor also,at our bathroom the resident of dosh was broken make it hard to get shower, wifi wasn't all

quiet location with parking on site

nice little bar to have a drink after a long day sightseeing