cleanliness is top notch, great location and a perfect pool for traveling with smaller

breakfast w/good variety and friendly breakfast staff

good breakfast

we loved the suite. breakfast was great.

kitchen staff was very helpful providing gluten free info on breakfast items

have laundry on site for you to use, it was advertised as $3/load & only payable by card

at 7 am we discovered we were located next to laundry room, not desirable.

it also has breakfast/dinner and bar open for dine in service

the kids running day and night above us.

comfortable beds and convenient parking, as well as access back to the interstate for our airport drive in the

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

the kitchen area & guest laundry was nice.

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

the parking lot in the back was large and well lit

had appliances and dishes so that was good for my stay as well as parking was easy starting my booking over for

microwave in the laundry/ vending area

lock in laundry room broken

parking close; provided guest laundry.

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

she also couldn't find a key to get in the laundry room to get me any

the laundry bag was only big enough for socks & undies

gives me a room in the first floor between the laundry's and the kitchen

wifi didn't work more than it

parking lot seemed dark

smelt like smoke, drug dealers in the parking lot

no breakfast only coffee in the lobby area

no breakfast as advertised

one time they d be working the desk, and an hour later, they were doing laundry

laundry area was conveniently located

breakfast course was really good good choices on everything the inside pool was very relaxing

and kind staff, clean and comfortable room, hot breakfast with plenty of options

great breakfast, clean rooms and great service.

also my room was next to the laundry room for the entire hotel

they had a coin-operated laundry room, which i needed (and used).

they switched me to the room next to laundry room and ac didn't work

carpeted floor has the look of being constantly damp

location to my kids was good and convenient

washing machine was out of order during our stay so we had to go to a laundry mat

tried to charge is $3 for a genwric laundry ppd

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

laundry was available and exercise room available also

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

nice staff no laundry available

ice machine didn't work laundry mat wasn't working either

overall layout of public spaces (eating area, lobby, laundry).

only one laundry room with two washers and two dryers

laundry room door didnt lock and the lights were out, while i went to the front desk to ge hange

room service did not make up the room even one time for our 5 day stay

pool,spa needs maintenance black mole in ventilation system in pool area

ample parking

was broken vehicle glass in the parking lot as if a vehicle had been broken into

it was difficult to get a drink from the bar because they were so understaffed the bartender was also the cook

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

the laundry room was down to only 1 working washer and 1 working dryer.

noisy until 10:30, but understand kids need to be active & have fun

the breakfast was good and the halls for the the most part were quiet

desk staff pool room atmosphere close to where i need to stay from a nite out with family and friends

they have diy laundry

doing laundry don't expect too much from the dryer

rooms were really clean and loved the laundry room

they have a laundry room with pay machines that is available 24/7 though i did not use

there s a pool, fitness center, laundry room and nice complimentary breakfast every morning

i was on the 5th floor and it sounded like i was next to the laundry or furnace room

every piece of gym equipment needs some work must not be used often

their room service is also icing on the cake with their super gourmet food

the room service and bell hop was very nice and prompt

very good gym with plenty of space and facilities

i thought everything from the room service to the room itself was excellent!

there is no discounted breakfast options.

location availability no pet odors in room!!!!!!

and the bar was open and champagne and cranberry was available

breakfast seemed a bit disorganized as they were shortstaffed

of clothing that were in our bathroom that misteriously vanished and when we asked if the general laundry could

appreciated our room being on same floor as laundry room

the swimming pool and access to the laundry

definitely loved how there was a guest laundry room

have used laundry, which is a commercial size, but the performance was not that great

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

laundry room was also close to our room

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

how far away the laundry was

the laundry room was useful and cost $2 for a wash and $2 to dry

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

facilities: guest laundry, swimming pool with jacuzzi

laundry room was not very clean but didnt change my rating of hotel at all

only thing that would ve been nice to have was guest laundry facilities

loved that my husband and i could enjoy drinks after feeding all of our kids

laundry room not working

laundry facilities, nice fields for

laundry facilities were out of order.

laundry facility was dirty

the washer and dryer in the guest laundry did not work

no laundry service

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry facilities for extended stay.

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

clean and comfortable. room service was excellent and reasonable.

laundry was handy

laundry room dirty

i like the free breakfast, swimming pool option for the summer , & the laundry room options

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

good lighting outside the building and parking lot

was doing laundry and the lock to my room was not working properly

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

guest laundry would be great

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

indoor pool, very clean, bar downstairs at night good music pool table european style hotel

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

girl checking me in that reimbursed me out of her own pocket for the broken laundry detergent vending machine

laundry facilities down for several weeks, over a month!

the laundry room has been out of order for a long time

laundry still broke and trouble with their system communicating with booking.com!

also, hotel has laundry option if need to wash any clothes

pool was open late until midnight

the wifi suck

was close to our event we attended and the hot breakfast was delicious and the parking was included in the price

parking was t easy at first

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

i also liked that there is a laundry facility on location

we love comfort suites the laundry had a broken machine so we didn't have time to use

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

people had to get ice on the second floor in the guest laundry area

no vending or ice available in our building. no restaraunt or breakfast.

parking was easy, breakfast was provided, location felt safe

furniture by my door because of all of the half dressed women walking by and the man out in the parking lot

i can t complain about anything except for maybe the breakfast

kids loved the heated pool

we also didn t like that you put a family with 6 kids above us and they ran across the floor all night and

lounge area in the lobby, toiletries in the bathroom, lots of plug outlets in the room, wifi generally worked

the breakfast was very good and the location of the hotel was very good.

bar was just right

everything because i couldn't get in my room and plus i was to far away from laundry area.

there weren't plastic knives available at breakfast.

everything was great. great location. great price. good breakfast.

hot and good breakfast (and cheaper too)

the wifi worked well

free use of the laundry room

enjoyed a very spacious comfy room that included a kitchen sink, counter, plus real glasses and coffee cups

little hotel with ample parking and a british pub

wifi and tv we re challenging

parking for tenants as the pub is usually busy.

i wish breakfast was part of the stay.

the place was very clean the terrace is amazing and the bar as well

ask for extra towels they never bring one , my internet was terrible they promised a continental breakfast, but

would have been helpful to offer breakfast as an amenity

breakfast included, they nickel and dime you for everything, credit card swipe for coffee in the

in the bed spread, sheets, table, burn marks on most surfaces, guest laundry closed, no trash can in room until

doing laundry is very inconvenient that you have to go to the front everytime you wanna get in.

property was somewhat dirty, especially the laundry/vending/ice machine room

she was high the whole time and crying and the guy said his name was jose for the night laundry

at 9pm we were told they forgot to do laundry

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

policy says no pets, but the bed skirts had ample pet hair on them

small parking area

the breakfast downstairs looked great even though we didn't use, and it was also a very nice to offer

laundry service out of order, refrigerator ran warm, phone did not work, floors turned my feet

the convenience having laundry and store close by

this is the only time i have ever been told i had to caddy my own laundry

the laundry room was filthy

kitchen supplies (dishes/ utensils/cups); laundry equipment broken or dirty; police came door to door for

convenient location. great rooms. laundry.

they have a laundry room you can use for free and a nice work out area

having some trouble with laundry service/machinesud83eudd37ud83cudffc

very nice units. all updated and modern. pots and pans are in the unit. free laundry

below) 13) circuit breaker in-room 14) multiple units of stacked washer-and-dryers available in laundry room of

a former safety and life safety officer i noticed a fire extinguisher in the laundry room on the first floor

laundry was cheap and very convenient

the gym was a little bit basic could do with a larger selection of weights and a leg machine

location, pool & gym

room, nice common areas which helped give our kids somewhere to get some energy out since we had a small standard

got charged for that day amenity fee (free happy hour and gym - both of which were not available) due to time

staff, free bike rental, outdoor patio area, gym, ajax restaurant $30 credit, comfy bed

bad to say, the only thing is i wish you could opt out of the resort fee as we didn't use the gym, or car service

no free wifi

pet peeve is the under-mirror lights in the bathroom, which cannot be turned off without flipping

would have liked the ability to do laundry in the hotel. also, the gym could be better.

lack of room service was a dissapointment so we went for an (expensive) uber eats

super modern, loved the gym and free wine/beer ud83dude4c amazing location

fabulous restaurant with good room service.

no wifi access.

go up on long term guest,laundry is to high

busy.. laundry expensive.. cops

no microwave and laundry room out of service

laundry facilities were the only hiccup i had

i didn't even feel comfortable after paying $600 but he's staying there and they stole my laundry i'll never go

i didn't like the outdoor pool. my kids could've used an indoor pool to get out some energy.

good breakfast and breakfast area, nice pool, adequate fitness center, pleasant staff, plenty of parking and

location for all of golden, easy access in and out if hotel, quiet room, decent breakfast, great

clean -very modern -breakfast has really good options -convenient location

specify parking charges

vent in the bathroom was hanging off the wall and we may have been above the laundry room as it was very noisy

(like the last guests had just walked out as we walked in type, filthy) the laundry room was out of order

i would have gave this an 11 but the laundry machines were out of order so i gave a ten

room smelled like cigarette smoke, laundry machines were broken

in a work the laundry didn't work they going to have breakfast i was checked in by a new employee and i gave a

run down - not very clean pool was not usable-under maintenance laundry facilities did not include a

laundry facility

the humidity from the pool and the dryer in the laundry room sucks.

cost $6 to do one load of laundry

good hot tub/guest laundry/breakfast

laundry room only had one or two machines, but was not an issue during our stay no

there was no whole milk option for kids, the turkey sausage was very poor tasting

very nice gym

the rooms were spacious and modern. the breakfast bar was great.

the hotel should provide a menu on the morning or leave guests cook gluten free breakfast for kids

room service unless requested

small, but decent gym

bed was very comfortable and we loved having a rooftop with a pool + hot tub

gym was sufficient

amazing rooftop bar and loved the market place. room was really big and comfortable.

no laundry machines

there is no on-site laundry room and therefore i had to find a laundromat to go wash my clothes

such as laundry and dry cleaning were not made clear to me, i would have taken advantage of had i known

no laundry ! crazy !

location was perfect - we had no problems with parking as some other reviews mentioned.

the gym was a bit small for sure..

the garden bar was cozy

gym is very small and not well equipped

the bar in the hotel, death & co had fantastic cocktails

no room service

the fact there was no microwave and no laundry service for the price.

they were super accommodating and very patient with us the bar on the second floor is pretty amazing for a

great location, excellent service... gotta love the 24 hour room service.

wish there were more items on the room service menu.

like to have had designated adult time in pool ( too small with all of the kids)

no breakfast included

the fruit plate at breakfast was excellent, as was the green smoothie.

indoor pool was not working, the hot tub smelt terrible, and i don t really feel i got the bang for my

very well equipped gym and nice place around open swimming pool

pool and gym were

room service was incredibly fast, and the food was delicious

the amenities was not as nice as the gym was tiny

i ordered room service and it arrived quickly

on top of it all, number one reason i stay is my can come and there is no pet fee

pet friendly

the carpet seemed dirty and the pool was closed.

complimentary breakfast was a nice bonus

the hotel location worked best for my travel needs. the breakfast was also very good.

breakfast

the hot tub and pool not up and running or even working

room service -sarah was exceptional and anticipated our needs

the price of room service

customer service from the parking attendant to the front desk folks, to the housekeepers, the spa staff, everyone

flooded basins 85 min room service

the room service was excellent.

location, really nice room, friendly service, amazing gym

i was told by the girl at the front desk in a very rude derogatory way that smoking and pets were not allowed

here when we want to enjoy a night downtown and not worry about driving and to get away from the kids

wonderful in hotel bar with food late and the service in there was excellent

well equipped gym which we used a few times but it would benefit from having a water fountain.

also wish there was some sort of laundry service instead of just dry cleaning

hotel gym was amazing - basically a full gym

they are not doing room service since they re-opened and i would have love to have had some!

our room was really spacious and the hotel bar was really nice.

the lobby is inncredible, also the lobby bar is great, and the bar tender was really kind and friendly

free laundry too

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

free breakfast that was good, water stations on each floor, free laundry station, usable kitchen in rooms with

free laundry on every floor is brilliant

is made to order, water filters for sparkling and regular water on each floor as well as ice and laundry facilities

were placed next to the linen laundry

attempts should be made for room service considering it s not removed from the fees

room service food was very good, yet it was incredibly expensive

perks like very good coffee in the lobby on mornings, gold fish in the room for kids but what really makes this

free wifi would be nice.

onsite laundry facility was so great for us

guest laundry convenient

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

accommodated early check in. front desk friendly good breakfast

layout of the room was a bit odd and the sofa bed was a bit small for out two kids to share

keeping accidentally took my laundry clothes and never saw it again

however, the shirt was in fact found in their laundry so we were pleased it was found

the laundry was a bit overpriced for expectations but fulfilled needs

nice gym

i would have liked breakfast included in the price.

food facilities in the hotel - small breakfast bar - cooked breakfast, pleasant way to meet new friends

walking distance to places like the convention center of the 16th street mall' nice bar in the lobby

we got upgraded for free and they also offered us a late check out

loved the bar and the bartender was very personable

wifi did not work!

laundry at the site was another plus to keep our clothes clean

- laundry room had 1 dryer working during my stay

the facilities namely the gym and laundry services were good

breakfast was great, and the staff was accommodating.

the wifi was great since i was working remote

location, spacious room, very comfortable bed, excellent wifi, well equipped gym and super friendly

the hotel was lovely! the room was very nice and comfortable. we loved the fireplace.

room service was a restaurant but tasty

the only downside was the fireplace didn't work.

were upgraded to a deluxe king room and we were happily surprised to have a fireplace

fitness room was great and laundry facilities clean and well

there is laundry and a gym in the basement

2 of the 3 laundry machines weren't working so there was a bit of a line on laundry day but no biggie

not only was it affordable but it had great amenities including free breakfast, a bar, gym, guest laundry, a

self serve laundry in basement was nice to have

everything we needed was available, especially the guest laundry was a plus

in the trash cans in my room their was dead bugs by the window in my bedroom and their was a used bar of soap

gym facilities were good as well

for the expense of the room, needing to pay for wifi was a bit much to ask.

our guest room directly above indoor pool, so strong smell of chlorine when coming in

we used the laundry facilities, ate the free breakfast and used one of their pack n plays

the pool was great and laundry

but i had to spend 4 hours moving rooms and washing laundry

$4 in quarter's to do one load of laundry

laundry facility was good

did use the phone and the laundry facility while they're there

i was able to do laundry and got a wonderful night of sleep in a giant super comfortable bed

they have a nice laundry facility

had a hard time finding someone to break a dollar for quarters so i can do some laundry and after i was able to

excellent breakfast

also we were hoping to do some laundry after a couple of weeks on the

location and gym. hot tube on ledge was cool too.

beautiful lobby, the lounge on the 27th floor, the coffee and food in lobby, the gym/pool, our room was amazing

clean and quiet during sleeping hours. nice gym.

connect wifi to laptop

next, my laundry bag was accidentally collected by the cleaning person, and just by sheer luck, this was

i enjoyed the gym and the swimming pool in the work breaks thanks to the extended opening hours

pool and gym were fantastic

had a pet bed and dog bowls in the room, ready for us

staff were friendly and helpful. great pool, gym and outdoor track. great sized rooms.

guest laundry was clean and convenient

wanted to do laundry at facility but they wouldn t supply quarters

the laundry area is awful. the walk to the parking garage is extremely creepy.

have cockroaches in the basement where people do their laundry

it s pet friendly but there not grass for my dog to go to the bathroom

laundry available 24/7 snacks also for the kiddos

the staff was using what i thought was a guest laundry to wash towels while me and another guest were trying

it was very nice to be able to do my own laundry there

directions to the laundry room were a bit confusing

the laundry room and machines were very dirty

room with kitchen; breakfast had decent variety; coin laundry facility; free snacks in the lobby

- coin laundry available ($2 for wash and dry each) - has a pool and fitness center - decent breakfast

did laundry in basement but dryer wasn t the strongest to dry our clothing so we had to take it a bit

we also appreciated the laundry room

laundry amenity

breakfast sucked

pool was small.

the breakfast buffet was awful.

very spacious room. loved the size of the tv fit the room , nice kitchen & very comfy bed !

dirty pool. filthy dining area and kitchen, breakfast was completely unappetizing.

laundry dryer does not work

laundry room was very clean and machines appear to be new.

the breakfast is not the best but it's ok

the location had a pool and a gym.

room staff very friendly great buffet breakfast good gym and pool free coffee in

we kindly asked for a quieter room and were put in a room next to the loud laundry area and elevator

the hotel had a laundry room, but didn't sell any detergent

also it was very useful they had a guests laundry

the hotel gym had a lot of the things you could need for a quick workout as well

no gym

had no bar or restaurant

the bar guy closed at 9p even though time was 10p on weekends. other guest were there as well.

there is a breakfast bar with outrageous prices for meal items

wifi worked well, tv positioned well with comfortable bedding

we couldnt use the wifi. i was extremely weak and we weren't able to utilize the service.

laundry facilities were new and were nice

cleanliness,staff quick check in and out,good breakfast.

the two bedroom, two bath unit was very spacious with a fireplace and full-size kitchen

gym was too small.

we didn't expect a full kitchen & were pleasantly surprised

the laundry room could use some attention.

wifi didn't work

staff was wonderful, room was clean and comfortable. plenty of parking.

parking for our uhaul truck (in the vacant parking lot) was very convenient

the only cereals offered were sugary kids cereals, and, as best we could tell, there were no other healthy

over my 16 days stay, i even did my laundry there by the washing machine provided by them

can't get exchange for laundry

had to jump over trash bags and laundry to access stair well

amenities are clean and they even have a coin laundry that you can use at cheap price (around 2usd per use)

the lady at the desk literally abruptly interrupted my question about concerns of my laundry on the premises