the bar was a work of art

they went above and beyond, from carrying our luggage to room service rooms were stunning

no room service

also, room service would be a nice extra (dinner you need to order and pick up from downstairs but for

no gym, breakfast is limited

i would love to come back and enjoy outdoor pool and open air restaurant seating on top floor in summer

pool area was wrecked, no towels and the gym was less than disappointing

staff at check in was very friendly. quick room service.

e room service, menu, towels, etc

room service unless requested

breakfast included water stations free laundry access comfortable/inviting lobby area

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

we liked all the cooking supplies and that there was a laundry

free laundry too

free laundry on every floor is brilliant

laundry convenient

very costly valet parking, laundry was 4 dollars plus 2 dollars for tide

helpful & friendly staff, being able to use the guest laundry, waffles at breakfast, 24 hour coffee and the

it was very convenient to have a guest laundry room onsite, but you have to either take the elevator to the

laundry

then i called down a day later and asked for laundry service and they said we can recommend you to a laundromat

a second receptionist had walked up during the interaction and informed us that a load of laundry had just

there was a ticket from march 26 on the laundry bag in the closet

location not great. it would be good to have a self service laundry

view, comfy bed, rooftop pool and bar, lobby piano, great location, and the staff running the place were so

not your average hotel, so you will pay more for this hotel from the room to overnight parking to room service

clean, luxurious, spa is amazing

not have peeling paint, a rock hard bed, dust, nothing in the mini fridge, no kitchenette whatsoever asked

the price of room service

room service food was not eatable

the laundry was a bit overpriced for expectations but fulfilled needs

however, the shirt was in fact found in their laundry so we were pleased it was found

keeping accidentally took my laundry clothes and never saw it again

they had a delicious breakfast burrito and the staff was very friendly

great breakfast place across the street at syrup

next, my laundry bag was accidentally collected by the cleaning person, and just by sheer luck, this was

great staff, great room, great breakfast.

pool and room were excellent!

hotel stole extra payment for kids breakfast

we ordered room service and it was brought on a cart that folded out into a table, was really nice

guest laundry convenient

onsite laundry facility was so great for us

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

great hotel, welcoming and accommodating staff, super nice rooms and breakfast is solid!

they were so grateful to have such a large space for the kids

were placed next to the linen laundry

the facilities (gym and lobby) are nice. loved the toiletries.

perks like very good coffee in the lobby on mornings, gold fish in the room for kids but what really makes this

attempts should be made for room service considering it s not removed from the fees

we really enjoyed the happy hour in the evenng and the onsite bar and restauant

we were informed the pet fee would be considerably higher than that quoted on previous communications with the

no in-room coffee maker; no room service; no fitness room; spa services were reduced to massages, facials, and

next day no breakfast in restaurant- bkfst wb santa for kids

room service was

was nice to have an up to date fitness facility to use across the sky bridge

location, spacious room, very comfortable bed, excellent wifi, well equipped gym and super friendly

i expect that, but with a 24% tip already built in on top of a service fee, the room service / bartender could

they claim to be completely pet friendly, but there is no grass for your dog to go potty nearby, ita

breakfast and bar setting just okay. lobby lounge not great.

in repairing items the location is ideal, great restaurants in the immediate area quiet, fireplace is wonderful

also wish there was some sort of laundry service instead of just dry cleaning

kids were in separate rooms, which was a concern for me and my husband

wifi not included. two thumbs way down for that.

no vegan options at the restaurant or in room service

the restaurant and bar were great, fabulous drinks by kayla, who is a master mixer of dream cocktails and syrups

the fact there was no microwave and no laundry service for the price.

no room service during our stay.

i didn't need early check in but may have

room wasn t ready until 5pm after asking for an early check in, kids running the place

the gym has treadmills that worked very well

location, really nice room, friendly service, amazing gym

nice shower but needs a bar to hang onto and floor was somewhat slippery

also, wifi was free

well equipped gym which we used a few times but it would benefit from having a water fountain.

the staff was amazing and the onsite restaurant, tequila bar and their staff were amazing as well

kind and able to help, we can leave our big luggage and go to the next city, the hotel have self laundry and a

we also tried to do laundry and the app wouldn't work for an international phone number and the hotel staff

they do not have a laundry pick-up so you could find yourself with your laundry bag in the same line of people

lack of room service. uncomfortable bed sheets

wifi was beyond inadequate

- laundry room had 1 dryer working during my stay

the facilities namely the gym and laundry services were good

laundry at the site was another plus to keep our clothes clean

bar and every bartender they were so helpful with activities to do real fun individuals i met three

the late check out

would have liked the ability to do laundry in the hotel. also, the gym could be better.

too many young kids walking around are at risk due to drugs, and i m sure crime

took hours to get the tv reconnected to the wifi

i had a great breakfast very healthy choices very friendly wait staff...

the rooms are beautifully and try the room service from the restaurant

you have a lot of laundry to do, i d recommend using a nearby laundromat for convenience, as a couple of the

not only was it affordable but it had great amenities including free breakfast, a bar, gym, guest laundry, a

fitness room was great and laundry facilities clean and well

the laundry onsite costs were ridiculous

laundry, the room, and the staff.

- coin laundry available ($2 for wash and dry each) - has a pool and fitness center - decent breakfast

laundry amenity

we also appreciated the laundry room

room with kitchen; breakfast had decent variety; coin laundry facility; free snacks in the lobby

did laundry in basement but dryer wasn t the strongest to dry our clothing so we had to take it a bit

laundry room was very clean and machines appear to be new.

laundry dryer does not work

i wish the pool/hot tub areas had later access options and didn't close at 11pm

room staff very friendly great buffet breakfast good gym and pool free coffee in

no room service, after 9am all you get is cold breakfast.

gym was lacking in space and equipment, and my room had an interior facing window overlooking the

i like the vibe of the hotel. the bar is fun and rooms are amazing

and early check in for marriott bonvoy members, i was able to enter the room at 11:00am, which was

food facilities in the hotel - small breakfast bar - cooked breakfast, pleasant way to meet new friends

gym equipment missing or not working properly

also we were hoping to do some laundry after a couple of weeks on the

the room service has also a lot of options in the menu

someone asked the kids to stay on one side because she wanted to do laps, really

location and gym. hot tube on ledge was cool too.

the gym is equipped as well as a standard gym that charges for membership

the laundry area is awful. the walk to the parking garage is extremely creepy.

wanted to do laundry at facility but they wouldn t supply quarters

guest laundry was clean and convenient

have cockroaches in the basement where people do their laundry

is fantastic, lightrail is close, decor is nice for the price, and they did give me a late check out which was

everything we needed was available, especially the guest laundry was a plus

in the trash cans in my room their was dead bugs by the window in my bedroom and their was a used bar of soap

fantastic amenities

breakfast was awesome

the pool was closed for maintenance which was a huge disappointment.

nice rooms, nice staff, laundry facilities for guests.

clean swimming pool and gym, and guest laundry room too

the laundry provided for the use of guests was very useful, especially for families.

though it said parking included, the pet deposit wasn't advertised, and neither was the cost of laundry

i used the laundry facilities and there was an error with the washing machine

can't get exchange for laundry

over my 16 days stay, i even did my laundry there by the washing machine provided by them

had to jump over trash bags and laundry to access stair well

was equipped with everything needed including laundry facilities

amenities are clean and they even have a coin laundry that you can use at cheap price (around 2usd per use)

no room service even drop off was bad front desk and valets were fantastic

in-room breakfast, restaurant, pool, room, and bathroom

i would have preferred a free breakfast

generally v good spa looked great

pool and gym were

room service was incredibly fast, and the food was delicious

burrito included in the service charge was tasty and a nice perk, as well as the free teatro shuttle that was

i ordered room service and it arrived quickly

the amenities was not as nice as the gym was tiny

been missed if i hadn t paid attention to the bill) and the menu wasn t exactly updated for room service

pet peeve is the under-mirror lights in the bathroom, which cannot be turned off without flipping

room service was hot and delicious. shower pressure was great. close to restaurants

just be aware that the hotel is pet-friendly and doesn't have any hypoallergenic rooms; perhaps that's something

pet friendly

wifi barely worked in the room otherwise i could have recommended it

free laundry and kitchenette

free laundry a surprise

room was clean, full breakfast, comfortable common area, free laundry is a bonus

liked having the kitchen, doing laundry for free and the bed was very comfortable

there s free laundry, gym and pool which was a bonus

also it was very useful they had a guests laundry

the hotel had a laundry room, but didn't sell any detergent

we kindly asked for a quieter room and were put in a room next to the loud laundry area and elevator

desk, bar and restaurant staff were all excellent

i didn't try the restaurant but it looked nice, i didn't try the gym/spa either

laundry room only had one or two machines, but was not an issue during our stay no

the hotel should provide a menu on the morning or leave guests cook gluten free breakfast for kids

there is no pool which is usually a pre-requisite for my kids

great breakfast. comfortable bed.

my kids were very disappointed

although we didn't use it, the laundry is really useful

good gym, and although i didn t try the laundry, it was nice it was there and it looked clean

laundry room is super convenient as well, although it cost 2$ per wash and 2$ per dry + detergent

the gym and laundry room were small, but i didn't have an issue with getting in to use either of them

she refused to give us laundry bags and gave us attitude because she was and i quote too stressed

pool was great

bar was just right

gym could use exercise balls and yoga mat

the pool room was exceptionally hot, like a sauna.

kids loved the heated pool

also, hotel has laundry option if need to wash any clothes

bottom of pool seemed dirty

free parking

the security of the hotel was great as well as the parking

convenience to the where i needed to be. very clean, quiet, great gym for me.

everything because i couldn't get in my room and plus i was to far away from laundry area.

free parking

breakfast buffet is the best i love that and the super location to the pepsi center and other

everything was great. great location. great price. good breakfast.

not clean, no wifi , bathroom/ toilet was a mess

people had to get ice on the second floor in the guest laundry area

location, breakfast

furniture by my door because of all of the half dressed women walking by and the man out in the parking lot

were confirmed a interior room with microwave ironing board wifi etc and we're not given that room

cups, plates, cutlery or kitchenware

they have laundry facility but it was out of order during my stay.

laundry facilities-driers work poorly (don't get hot)

bed was comfortable, the staff were friendly and helpful, there was a full kitchen with even a dishwasher, the

kitchen is convenient and well appointed. staff is very nice and helpful. parking is easy.

room was spotless. staff was amazing along with the breakfast.

food at the restaurant (make shift kitchen really) was just so so

the rooftop bar had a nice view and good tailgate party before the game

would have been helpful to offer breakfast as an amenity

breakfast included, they nickel and dime you for everything, credit card swipe for coffee in the

tailgate party on the rooftop and in the evening at the bar or restaurant or in the morning for breakfast

breakfast so good i sent plate back to kitchen with thank you written in remains of my huevos rancheros

property has an amazing pool on the roof top

the rooftop pool, the services were nice

loved everything about it. staff, food, comfort, pool.

t work, one towel for each person, and zero information about the room (for example was there room service

i also liked that there is a laundry facility on location

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

we love comfort suites the laundry had a broken machine so we didn't have time to use

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

laundry was handy

i like the free breakfast, swimming pool option for the summer , & the laundry room options

laundry room dirty

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

the parking was small.

they have a nice laundry facility

i was able to do laundry and got a wonderful night of sleep in a giant super comfortable bed

had a hard time finding someone to break a dollar for quarters so i can do some laundry and after i was able to

did use the phone and the laundry facility while they're there

i also enjoyed the free wifi and the great breakfast they offered

they said laundry was complimentary. it is not!

but i had to spend 4 hours moving rooms and washing laundry

$4 in quarter's to do one load of laundry

the pool was great and laundry

also the laundry was down for the whole 4 days we were there

great if you are in a hurry * good laundry service * reasonable close to the

the laundry room is comically small

comfy bed, nice clean room, good amenities in the room, peets coffee, fridge, wifi great, nice pool, easy

good location for access to the airport, kids enjoyed pool/hot tub.

my kids were disappointed

the laundry facility was helpful

hallways needed cleaned laundry rm only one washer working.

no laundry. old blankets. dark room. only sweet breakfast.

laundry on site..the room was comfortable...and breakfast was alright.

not the table not the laundry not even the towel

there is no guest laundry and the parking situation is terrible

breakfast was not included and we had to pay to park. also there was no laundry room.

bed size, gym, open beautiful spaces inside facility.

arriving at 9pm to a closed restaurant and bar on a friday night was a bummer

my computer couldn't join the hotel's wifi network. tech support was offered.

laundry facilities were nasty

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

balcony and room service

pool was outside only and freezing.

like the customer service and they help you out with anything if you need it they also have free laundry washer

went to do a bit of laundry and there was no way to get detergent in the laundry room or in the hotel shop

nice food. laundry services.

nice to get laundry done before returning home

the laundry facilities were great and the workout room looked amazing

the free laundry room and gym was so convenient and the rooms and entire hotel was so clean

lots of amenities (breakfast, outdoor patio, pool, grill, laundry, gym, pantry), stores close by, spacious

) the baths are anazing and the laundry is free

there is a laundry room, and use of the machines is complementary

big comfortable suit. laundry

the laundry room dryer took money and didn't work, went to front desk to ask for our money back was

the coin laundry facility is a convenience.

staff (especially helena) loved the bar menu- food was great

pool/hot tub area was overcrowded.

clean, comfortable, nice pool & gym, good location

the kids enjoyed the pool, and we utilized the snack bar at the front desk for snacks for the kids

birthday party in the lobby and pool area. lots of kids. crowded.

they gave me a very generous late check out time.

gang of kids in the pool unattended and going crazy in both the pool and hot tub parent was out side

the room was very nice, bed comfy. the kitchen was very convenient.

random persons asking to have laundry open for them

the handle on the door to the laundry room was broke, so you had to open it in a weird way

grocery store, liquor store, an awesome mexican restaurant and other stores and restaurants nice laundry facility

the laundry

the location was good. i used the laundry fscilities and the room had the badics we needed.

very small laundry room, only one washing machine

i was able to do my laundry

we picked this location for the laundry and hottub-both of which were out during our stay

the 2 room suite had a kitchenette, the staff was very friendly and welcoming, location was perfect

breakfast was a good selection and filling

the hotel offer free laundry services (only need to buy pods)

we didn't realize there was self laundry so next time we will use that too

laundry area was clean, and the hotel felt safe

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

friendly service from all staff, free laundry service and location.

they have laundry facilities, fitness equipment, and microwaves & fridges in the room so you can cook if you

laundry room could be cleaner.

i didn't use the indoor pool but have in the past with my grandson

first two days i did not request room service as i was by myself and had no need so i put the do not disturb

beds not comfortable bathrooms tiny and old gym tiny

good pool, workout room, laundry services(except some broken

the pool was great and the breakfast was really good with hot and cold choices

breakfast was available every morning

the pool, itself, was warm, so hot tub wasn't needed

the fitness center and pool had a lot of equipment and were

the laundry room helpful and the gym too

quality of breakfast options

the pool was freezing cold and the hot tub was way to hott

helpful, attentive staff, big room (including kitchen), clean and comfortable

quiet, and i love that the rooms have space with a couch and a kitchenette