rooms were not stocked with basic items (no trash can) no ice machine except behind front desk pool had no towels

lots of parking. the grounds are well kept.

elevator and parking was a

the complimentary breakfast was pleasant as well

the hotel location worked best for my travel needs. the breakfast was also very good.

readily opened up the coffee bar during off hours

a room with a balcony instead received a wheelchair room near the bar lobby area

the bar guy closed at 9p even though time was 10p on weekends. other guest were there as well.

there is a breakfast bar with outrageous prices for meal items

wifi worked well, tv positioned well with comfortable bedding

a former safety and life safety officer i noticed a fire extinguisher in the laundry room on the first floor

laundry was cheap and very convenient

clean, nice reception and bar area. loved the pool area specially the outside.

also ordered room service and the food was hot and i didn't have to wait long

rooms no food $100 pet charge dated no restaurants walking distance no room service very bad

laundry facilities were new and were nice

the two bedroom, two bath unit was very spacious with a fireplace and full-size kitchen

breakfast was good, there was only one somewhat strange choice for meat: andoulie sausage and day

no outdoor pool

liked being able to travel with our pet

super friendly, but not overly intrusive staff, easy check in, great room, great breakfast!

clean , breakfast

specify parking charges

modern and clean, gymg

facility, good breakfast and breakfast area, nice pool, adequate fitness center, pleasant staff, plenty of

laundry room is locked all night, and $3 in quarters per 45 mins per machine, had to run the loads

they have a nice indoor pool, hot tub, exercise room, laundry room that is open 24 hours, business center and

laundry room for guest use was clean and had soon room to fold as well

room was small for 3 adults and 2 kids

the swimming pool is my kids favorite

were placed on the first floor across from the laundry facilities and near the pool and fitness room

we did have to ask for several items, like a blow dryer, tissue, laundry bag, and toilet paper, but the staff

easy to get to and lots of parking. we had a nice big room with a small kitchen.

the was ample parking near the hotel entrance

breakfast was good, not the usual slop everyone else serves.

directions to the laundry room were a bit confusing

the laundry room and machines were very dirty

the staff was using what i thought was a guest laundry to wash towels while me and another guest were trying

laundry available 24/7 snacks also for the kiddos

it was very nice to be able to do my own laundry there

homey feel of having a kitchen, other residents here for a week or month. laundry facilities.

having some trouble with laundry service/machinesud83eudd37ud83cudffc

below) 13) circuit breaker in-room 14) multiple units of stacked washer-and-dryers available in laundry room of

convenient location. great rooms. laundry.

the laundry room had a a decent amount of machines and was free

i would have gave this an 11 but the laundry machines were out of order so i gave a ten

in a work the laundry didn't work they going to have breakfast i was checked in by a new employee and i gave a

room smelled like cigarette smoke, laundry machines were broken

(like the last guests had just walked out as we walked in type, filthy) the laundry room was out of order

there is also a laundry room which was nice to have in between travel tips

good hot tub/guest laundry/breakfast

run down - not very clean pool was not usable-under maintenance laundry facilities did not include a

they had a laundry. rooms were spacious.

were friendly, room was large and comfortable, enjoyed the hot tub and the use of the laundry

cost $6 to do one load of laundry

staff did everything they could to accommodate our request for early check in even on a busy weekend

great breakfast. very nice and helpful front desk staff

pool was clean and fun

pool was small.

pool and hot tub closed

no laundry ! crazy !

such as laundry and dry cleaning were not made clear to me, i would have taken advantage of had i known

no laundry machines

there is no on-site laundry room and therefore i had to find a laundromat to go wash my clothes

also, there was plenty of parking

the staff was very helpful and the ability to do laundry in peace

hotel was clean, quiet overnight, and the hot breakfast was delish

breakfast selection was a little sparse.

rooms, staff and breakfast are always excellent

the staff was extremely helpful and the breakfast was nicer then most places i've stayed.

the laundry room could use some attention.

great breakfast. quiet room.

a nice gym is something that's important to you, theirs is a bit lacking and may not be a good fit for you

the staff was very friendly and the kids loved the pool. we also enjoyed the breakfast bar.

clean, free parking and breakfast

no working pool. laundry out of order.

laundry facility was dirty

went to the front desk to ask where the laundry facility was

laundry facilities were out of order.

laundry room not working

need to fix laundry facilities

laundry service out of order, refrigerator ran warm, phone did not work, floors turned my feet

laundry is too much $$$$$

also the facilities amenities primarily the laundry room was never available

the laundry room was filthy

no breakfast only coffee in the lobby area

no breakfast as advertised

one time they d be working the desk, and an hour later, they were doing laundry

laundry area was conveniently located

gym did not open until 6 am

free wifi

good wifi signal

go up on long term guest,laundry is to high

no ice in machines no.laundry facility tvs not working again 1 shower towel only hi

thus is my wnd token staying and no tv working 3) laundry machines have been down 4) no ice in the machine

no microwave and laundry room out of service

shower did not work well. laundry facilities were out of order.

gives me a room in the first floor between the laundry's and the kitchen

the laundry bag was only big enough for socks & undies

we needed in a location that was convenient for our weekend everything worked in the little fitness center, the

the pool is quite nice and well kept

breakfast was good. late check in the gentleman was very nice

they switched me to the room next to laundry room and ac didn't work

they had a coin-operated laundry room, which i needed (and used).

also my room was next to the laundry room for the entire hotel

have a decent sized pool with decent hours && a simple simple breakfast but at least it is something vs nothing

walked in the building and it wasn't like i imagined it was very big nicely clean lots of parking if i get hungry

microwave in the laundry/ vending area

i hated the fact there was not a way to warm meals a microwave in the office or laundry room would of made my

she also couldn't find a key to get in the laundry room to get me any

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

room was in a good location, close to the laundry/vending room

have laundry on site for you to use, it was advertised as $3/load & only payable by card

at 7 am we discovered we were located next to laundry room, not desirable.

pool and hot tub were clean and perfect temp

parking was sparse. hard to find places, not clearly marked.

and bar is also unflappable and pleasant as is judy

very comfortable beds, super clean kitchen and loved the full sized fridge

the pool was so fun and breakfast at the hotel was delicious and the stay was everything we hoped for

suite), the location was spectacular with an amazing little town within walking distance, and the pool was a

the staff was very helpful. daisy at the breakfast chelsea natalys chelsea at the front desk

rooms are very comfortable and breakfast is excellent.

had laundry facilities, but of the 2 washers and 2 dryers, 1 of each were not working

the laundry room was broken

the laundry facilities weren t working :(

explained and apologized for no breakfast due to covid- signage very visible for how linens and laundry was

the wifi is pretty fast

there was drunks in the lobby and were bothering us as we were trying to go to the laundry room

ned more machines in guest laundry. only have 1 washer/dryer.

room spacious, clean,swimming pool,cushion sitting area

breakfast inside bar grill and maybe it's just me, but not at all suitable for vegetarians & with

the night and the plow truck was out early that morning (we were up it didn't wake us up) and the parking lot

clean; friendly staff; had laundry; fitness room; close to airport with shuttle

one night, while doing laundry, some lady that acted like she was on something or had severe mental issues was

was doing laundry in the guest laundry room when i went back to put my clothes in the dryer

most of the laundry machines were broke they need new ones.

laundry room closed. the vending area was crazy expensive.

maybe just list the time the laundry cycles (washing & drying)take to completion

laundry no pool no hot breakfast poor wifi there was one front counter person that was very nice

clean,good parking, price on laundry was good,$2 to wash and $2 for drying

crew @4-7am with laundry carts and mop buckets repeatedly hitting the floor seem waking our entire room of 3

accidently left my dirty laundry with designer jeans and a brand new pair of sketchers, i bought the day before

no one came to pickup laundry, or trash in the whole week i was there.

price and clean room. laundry room was convenient

had to go to the nearest laundry mat and rewash my load and dry it

there was no wifi, no usb connections, no alarm clock, bed had steel rods sticking out

we stay for the pool and hot tub, but everything is perfect, in my opinion

only thing that i could criticize is that the parking lot could have been cleared of snow better

wifi is not secured so i couldn't use wifi for work

the gym was small but very functional

i loved the space and the kitchenette

breakfast was great.

the pool was great and laundry

$4 in quarter's to do one load of laundry

but i had to spend 4 hours moving rooms and washing laundry

they said laundry was complimentary. it is not!

also the laundry was down for the whole 4 days we were there

did use the phone and the laundry facility while they're there

i was able to do laundry and got a wonderful night of sleep in a giant super comfortable bed

had a hard time finding someone to break a dollar for quarters so i can do some laundry and after i was able to

they have a nice laundry facility

breakfast and kitchen in room the

i wish breakfast was part of the stay.

ask for extra towels they never bring one , my internet was terrible they promised a continental breakfast, but

jackie at the bar was the life of the night

the rooftop bar had a nice view and good tailgate party before the game

tailgate party on the rooftop and in the evening at the bar or restaurant or in the morning for breakfast

people had to get ice on the second floor in the guest laundry area

breakfast was included in our room rate, but not great

breakfast was excellent and perfect location

no vending or ice available in our building. no restaraunt or breakfast.

location, breakfast

the lobby, breakfast area, room, and guest laundry were clean

food was descent and like it had a business center and laundry room

nice laundry room

we like the breakfast, snack station, and pool!

room was nice, but should have been all tile if you bring your pet, i was worried my sweet dog would make a mess

everything because i couldn't get in my room and plus i was to far away from laundry area.

breakfast was well stocked and clean

not clean, no wifi , bathroom/ toilet was a mess

cigarette butts and trash on every walkway, in the parking lot, outside of the rooms

several homeless living in parking lot

also, hotel has laundry option if need to wash any clothes

parking situation is hideous if you come in late it s always been that way in this

the security of the hotel was great as well as the parking

free parking

the wifi suck

the sports bar and the gym was better then average

limited dining options in evening, had to wait for coffee at breakfast time

good that there was a gym, which i used, and a pool, that i didn t use

location was perfect for a quick nigh out with the grand kids

wash and shampoo bottles mounted in the shower were empty and for 3 days straight their breakfast bar had a

the kitchen area & guest laundry was nice.

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

had appliances and dishes so that was good for my stay as well as parking was easy starting my booking over for

were not any hangers in the closet, parking not great

breakfast was good

did not stay for breakfast. great location. my answers above tell the rest.

all areas including room were very clean,breakfast good

the hotel breakfast is so plentiful and the rooms are a nice size

the pool room was exceptionally hot, like a sauna.

laundry room only had one or two machines, but was not an issue during our stay no

bar / restaurant was never opened

showed up super early, 12:30 check in was 4 pm

friendly staff, nice rooms, great breakfast, perfect location

bar doesn't sell bud light which is a pain when that is what you drink

extra pillow already in the room, great restaurant recommendation when room service wasn t available and hotel

room service was hot and delicious. shower pressure was great. close to restaurants

gym was tired

hotel is centrally located and the food was good at the restaurant, staff was nice but young kids and not really

hotel is centrally located and the food was good at the restaurant, staff was nice but young kids and not really

coffee in reception was not always available. bar closed at 9.45 which seemed a bit early.

i ordered room service and it arrived quickly

pet friendly

on top of it all, number one reason i stay is my can come and there is no pet fee

s complementary wine at the bar for happy hour but no snacks to go with it

pool and gym were

very well equipped gym and nice place around open swimming

paid extra attention to my 3yrar old daughter who accompanied me on this trip and provided a kids tent in our

they close the bar at 11pm

no room service even drop off was bad front desk and valets were fantastic

would have liked the ability to do laundry in the hotel. also, the gym could be better.

better room service menu. movie options on tv.

also, wish the hotel had a small bar for a nightcap, but maybe it was better it didn't

wifi on computer(we tired 3

the fact they didn't have a mini bar in the room.

was great having the indoor pool and hot tub as

i had to say something that i didn't like, it would be breakfast

full parking lor

breakfast was fine but the comfort of the bed was very good

room was pet friendly but had an overwhelming smell of many pets

also it was very useful they had a guests laundry

we kindly asked for a quieter room and were put in a room next to the loud laundry area and elevator

the hotel had a laundry room, but didn't sell any detergent

desk, bar and restaurant staff were all excellent

we ate breakfast there one morning and had appetizers at the bar in the evening

the fact there was no microwave and no laundry service for the price.

we were accommodated with early check in

wasn't a free breakfast and you had to pay a crazy amount for parking and that you had to pay for wifi

friendly, easy to check in, bar open late

employees were very nice, gym was great, pool was heated and very cool, beds were comfy.

everything we needed was available, especially the guest laundry was a plus

and the breakfast was great with loads of choice

gym facilities were good as well

room, restaurant and bar areas, whole atmosphere

pool was shut down an hour before we checked in

laundry room is super convenient as well, although it cost 2$ per wash and 2$ per dry + detergent

she refused to give us laundry bags and gave us attitude because she was and i quote too stressed

the gym and laundry room were small, but i didn't have an issue with getting in to use either of them

good laundry room

no pool. bigger laundry room would be nice.

rtender) and cody (night manager) were so warm and welcoming

gym equipment missing or not working properly

i like the vibe of the hotel. the bar is fun and rooms are amazing

hotel is in a good, convenient location, and it was great to have a bar in the lobby, as well as the ability to

wifi did not work!

gym was small and very smelly

here when we want to enjoy a night downtown and not worry about driving and to get away from the kids

also, wifi was free

the location was great! i also appreciated an early check in and out time.

the staff was amazing and the onsite restaurant, tequila bar and their staff were amazing as well

the facilities namely the gym and laundry services were good

- laundry room had 1 dryer working during my stay

laundry at the site was another plus to keep our clothes clean

was able to check in early, had a cute bar area with shuffleboard, close to downtown, huge continental breakfast

bar and every bartender they were so helpful with activities to do real fun individuals i met three

2 of the 3 laundry machines weren't working so there was a bit of a line on laundry day but no biggie

fitness room was great and laundry facilities clean and well

there is laundry and a gym in the basement

not only was it affordable but it had great amenities including free breakfast, a bar, gym, guest laundry, a

in fact the hallways had trash, laundry, and miscellaneous items thrown around

also we were hoping to do some laundry after a couple of weeks on the

free wifi was not on a secure network.

thing1 the pool was slightly chilly

indoor pool for kids

connect wifi to laptop

guest laundry was clean and convenient

wanted to do laundry at facility but they wouldn t supply quarters

have cockroaches in the basement where people do their laundry

the laundry area is awful. the walk to the parking garage is extremely creepy.

the staff in the bar downstairs was not having a great day

free laundry room was a nice surprise

compact rooms but have all of the kitchen/desk/lounge facilities that you would need with a pool/laundry/gym

there s free laundry, gym and pool which was a bonus

laundry room.

liked having the kitchen, doing laundry for free and the bed was very comfortable

can't get exchange for laundry

over my 16 days stay, i even did my laundry there by the washing machine provided by them

the lady at the desk literally abruptly interrupted my question about concerns of my laundry on the premises

amenities are clean and they even have a coin laundry that you can use at cheap price (around 2usd per use)

really appreciated the on-site laundry and the convenient downtown location

location, bed, quietness and laundry facilities.

clean swimming pool and gym, and guest laundry room too

also, laundry/dryer machines available 24 hours

nice rooms, nice staff, laundry facilities for guests.

no sink in laundry room to wash hands

also wish there was some sort of laundry service instead of just dry cleaning

hotel gym was amazing - basically a full gym

the waiter at breakfast both days was outstanding. the room service staff was also excellent.

gym better than expected with free weight, machine, cardio and yoga sections

bar was really good and both bar tenders were amazing rick and amenda are amazing close to

laundry dryer does not work

laundry room was very clean and machines appear to be new.

no room service available for food

the breakfast could be improved. wifi kept on dropping from time to time.

room staff very friendly great buffet breakfast good gym and pool free coffee in

- coin laundry available ($2 for wash and dry each) - has a pool and fitness center - decent breakfast

room with kitchen; breakfast had decent variety; coin laundry facility; free snacks in the lobby

laundry amenity

laundry in the basement creepy

did laundry in basement but dryer wasn t the strongest to dry our clothing so we had to take it a bit

were placed next to the linen laundry

perks like very good coffee in the lobby on mornings, gold fish in the room for kids but what really makes this

renovated room, coffee and hot chocolate bar in the lobby in the morning, water upon

wish there had been room service

room service was delicious, staff was very friendly and attentive

onsite laundry facility was so great for us

guest laundry convenient

stocked kitchen, 2 bedrooms, 3 tvs and pull-out sofa bed, indoor pool, 24 hour laundry room

accommodated early check in. front desk friendly good breakfast

time at the fireplace in the lobby and even took in part of the sunday night football game in the bar area

room service, at least there wasn't a menu in our room

were upgraded to a deluxe king room and we were happily surprised to have a fireplace

room service breakfast of two dishes at $14 dollars each, turned into a $49 total bill with a room

friendly staff, walking distance from union station and bus. gym good. very clean.

you helped us garnish the best room service for breakfast and we loved the size of the room

however, the shirt was in fact found in their laundry so we were pleased it was found

the laundry was a bit overpriced for expectations but fulfilled needs

keeping accidentally took my laundry clothes and never saw it again

like the gym a lot.

lack of room service with regards to cleaning the room and getting fresh towels

year we forget to make reservations for the fourth of july at the spa and wish they would book additional staff

staff, awesome room service and they welcomed my dog tiny

the late night room service food from elway'

the room service was excellent.

would love to go back and enjoy the spa services

laundry facilities-driers work poorly (don't get hot)

they have laundry facility but it was out of order during my stay.

the room was very big and it had a kitchen. love the space and the confort of that room.

room was spotless. staff was amazing along with the breakfast.

great rooms, comfortable beds, nice kitchen if needed, friendly staff

next, my laundry bag was accidentally collected by the cleaning person, and just by sheer luck, this was

nice restaurant on site with great bar scene and a lobby bar with live music

no 24 hr room service.

the bar was comfortable and reasonably priced but could use an update.

great location! breakfast was also very very good!

kind and able to help, we can leave our big luggage and go to the next city, the hotel have self laundry and a

they do not have a laundry pick-up so you could find yourself with your laundry bag in the same line of people

we also tried to do laundry and the app wouldn't work for an international phone number and the hotel staff

a bit of an issue with room service, but we played a slight role in that as well so it was not entirely their

no free wifi even for starrewards members